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Backup fails with error code 0x80070002 - SOLVED

    General discussion

  • It is copy my message on Backup – Windows and Windows Server  forum.  I got recommendation to move message to Windows 7 forum.

    I had the problem with file backup my Windows 7 (64). I can do system backup, but not file backup. Many people have the same problem ("Backup fails with only 0x80070002 and no further information" and a lot of message when you will do search by using Google).  I did not find resolution not in Microsoft KB, not in MS forums. I found resolution step by step. And it is very simple and stupid resolution. You must assign drive letter to the small system-reserved partition (containing bcd)! And it is standard configuration of Windows 7 :-(

    The same solution you can find on this forum - http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/53b7a2c4-33c3-4c0f-a6fd-715abe36f1f9

    My suggestion:

    1) MS Backup have bad design - backup should work in any conditions. I do not understand why backup need information about BCD for FILE backup (but all is OK with system backup).

    2) MS Backup have bad error reporting. There aren't any clear information about error. Error log does not help me to resolve problem at all.

    3) MS Backup was not tested on STANDARD windows 7 configuration with hidden system partition. I did think that it is possible in MS :-(

    4) MS support did not recognize this problem. Clear description and resolution this problem was a year ago - - http://social.technet.microsoft.com/Forums/en-US/windowsbackup/thread/53b7a2c4-33c3-4c0f-a6fd-715abe36f1f9

     

    Best regards

    Sergey Voropaev

     

    I


    • Edited by Serg-V Tuesday, September 20, 2011 6:01 AM Fix link
    Friday, September 16, 2011 8:03 AM

All replies

  • Hi,

    I cannot access the thread you mentioned, the pages cannot be found.

    Regarding this error message, have you tried the solution in the following KB?

    http://support.microsoft.com/kb/979281 

    Also, If you find have any inconveniences or suggestions, please submit your feedback to our Product Feedback Team : http://mymfe.microsoft.com/Windows%20%207/Feedback.aspx?formID=195

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Tuesday, September 20, 2011 1:17 AM
  • Hi,

    I cannot access the thread you mentioned, the pages cannot be found.

    Regarding this error message, have you tried the solution in the following KB?

    http://support.microsoft.com/kb/979281 

    Also, If you find have any inconveniences or suggestions, please submit your feedback to our Product Feedback Team : http://mymfe.microsoft.com/Windows%20%207/Feedback.aspx?formID=195

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”


    I fixed first link (second is the same).

    I solved this problem so I do not need information from KB979281. This KB  is not related to problem.

    Please read my message and message of "M. from L_". The problem is in hidden system partition. I hope that this information will be added to KB.

    Do you think I must copy my mesage to "Product Feedback Team"? It will be 3 copy this message...
    Best regards

    Sergey Voropaev

     

     

    Tuesday, September 20, 2011 6:13 AM
  • Hi,

    Thanks for your suggestion.

    You can submit your suggestion at the bottom of this KB page.

    http://support.microsoft.com/kb/979281

    Also, you can deliver your suggestions and concerns to our Product Feedback Team : http://mymfe.microsoft.com/Windows%20%207/Feedback.aspx?formID=195


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Tuesday, September 20, 2011 6:38 AM