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Windows 8 windows update error 80096002

    Question

  • I have a client who has installed Windows 8 Enterprise on a PC and when he runs Windows Update, it fails with an error code of 80096002.

    I've tried looking it up, but I'm not really finding anything except for postings about trying to install a specific update. He is just trying to run Windows Update in general and getting this error.

    I've not run into this elsewhere and am stumped at this point. I'd appreciate some suggestions as to which direction to go on this.


    Jonathan


    • Edited by WinSvrAdmin Tuesday, September 04, 2012 8:39 PM
    Tuesday, September 04, 2012 8:39 PM

Answers

  • Are you still having this issue?

    I had a similar issue and navigated here: Control Panel\All Control Panel Items\Windows Update

    In my case it was "Managed by your system administrator" so I clicked Check online for updates from Microsoft Update.

    It found 11 updates (as of this writing) and I was able to download and install them without incident.


    "We're all in it together, kid." - Harry Tuttle, Heating Engineer

    The issue was resolved by installing KB2734608 on the WSUS server. Once that was done (no reboot required) then the Windows 8 clients started getting updates from the WSUS server.


    Jonathan

    • Marked as answer by WinSvrAdmin Monday, October 15, 2012 3:05 PM
    Monday, October 15, 2012 3:05 PM

All replies

  • You have a certification issue:

    //
    // MessageId: TRUST_E_NO_SIGNER_CERT
    //
    // MessageText:
    //
    // The certificate for the signer of the message is invalid or not found.
    //
    #define TRUST_E_NO_SIGNER_CERT           _HRESULT_TYPEDEF_(0x80096002L)

    Run sfc /scannow to detect and fix broken files.


    "A programmer is just a tool which converts caffeine into code"

    • Marked as answer by Niki HanModerator Monday, September 10, 2012 7:22 AM
    • Unmarked as answer by WinSvrAdmin Monday, October 15, 2012 3:06 PM
    Tuesday, September 04, 2012 9:06 PM
  • You have a certification issue:

    //
    // MessageId: TRUST_E_NO_SIGNER_CERT
    //
    // MessageText:
    //
    // The certificate for the signer of the message is invalid or not found.
    //
    #define TRUST_E_NO_SIGNER_CERT           _HRESULT_TYPEDEF_(0x80096002L)

    Run sfc /scannow to detect and fix broken files.


    "A programmer is just a tool which converts caffeine into code"

    Ran it and no errors were found. I'm open to additional suggestions.


    Jonathan

    Wednesday, September 12, 2012 6:13 PM
  • Are you still having this issue?

    I had a similar issue and navigated here: Control Panel\All Control Panel Items\Windows Update

    In my case it was "Managed by your system administrator" so I clicked Check online for updates from Microsoft Update.

    It found 11 updates (as of this writing) and I was able to download and install them without incident.


    "We're all in it together, kid." - Harry Tuttle, Heating Engineer

    • Proposed as answer by Bleak Morn Monday, October 15, 2012 2:39 PM
    Monday, October 15, 2012 2:39 PM
  • Are you still having this issue?

    I had a similar issue and navigated here: Control Panel\All Control Panel Items\Windows Update

    In my case it was "Managed by your system administrator" so I clicked Check online for updates from Microsoft Update.

    It found 11 updates (as of this writing) and I was able to download and install them without incident.


    "We're all in it together, kid." - Harry Tuttle, Heating Engineer

    The issue was resolved by installing KB2734608 on the WSUS server. Once that was done (no reboot required) then the Windows 8 clients started getting updates from the WSUS server.


    Jonathan

    • Marked as answer by WinSvrAdmin Monday, October 15, 2012 3:05 PM
    Monday, October 15, 2012 3:05 PM
  • Thanks

    This worked for me

    Monday, April 14, 2014 1:21 PM