none
Win 7 critical error

    Question

  • It seems that quite a few people are having the same problem with Win 7 being the one thing everyone has in common. I have a clean system and started getting the critical error event from day one. Sent it back to the shop and most everything was replaced and tested time and time again. I have gone through the system and upgrades drivers. As far as I can determine my system if running as it should except for one problem. I am running Windows 7 Professional (x64)(build 7600). 3.75 fifahertz AMd Phenom II X4 965 processor, 512 Kilobyte primary memory cache, 2048 kilobyte secondary memory cache, 6144 kiobyte tertiary memory cache, 64-bit ready, Multi-core (4total); main circuit board  is a BIOSTAR group TA880G, Bus Clock; 200 megahertz, BIOS: American Megatrends Inc. 080015. Probably to much info. It seems there is no notable reason for the dumps. It is always this same information. The only difference being the time and date.  I am beginning to think this is a microsoft problem and they need to get a fix. If anyone has a fix let me know. Oh also, my power supply has be replace and is 750 w and the system is on a surge protector and a dedacated circuit.

    Problem signature:

      Problem Event Name:  BlueScreen

      OS Version:  6.1.7600.2.0.0.256.48

      Locale ID:  1033

     

    Additional information about the problem:

      BCCode:  3b

      BCP1:  00000000C000001D

      BCP2:  FFFFF80002C85995

      BCP3:  FFFFF88008A58110

      BCP4:  0000000000000000

      OS Version:  6_1_7600

      Service Pack:  0_0

      Product:  256_1

     

    Files that help describe the problem:

      C:\Windows\Minidump\020911-31605-01.dmp

      C:\Users\Rosemary\AppData\Local\Temp\WER-44226-0.sysdata.xml

     

     

    General

    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

     

    Log Name:                      System

    Source:                   Kernel-Power                Logged:                  2/9/2011 7:05:41AM

    Event ID:                 41                            Task Category:                (63)

    Level:                      Critical                    Keywords:             (2)

    User:                       System                   Computer:                Rosemary-PC

    OpCode:                                Info

    More Information: Event Log Online Help                       

     

    Details

     

    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

    - <System>

      <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />

      <EventID>41</EventID>

      <Version>2</Version>

      <Level>1</Level>

      <Task>63</Task>

      <Opcode>0</Opcode>

      <Keywords>0x8000000000000002</Keywords>

      <TimeCreated SystemTime="2011-02-09T12:05:41.457229600Z" />

      <EventRecordID>15921</EventRecordID>

      <Correlation />

      <Execution ProcessID="4" ThreadID="8" />

      <Channel>System</Channel>

      <Computer>Rosemary-PC</Computer>

      <Security UserID="S-1-5-18" />

      </System>

    - <EventData>

      <Data Name="BugcheckCode">59</Data>

      <Data Name="BugcheckParameter1">0xc000001d</Data>

      <Data Name="BugcheckParameter2">0xfffff80002c85995</Data>

      <Data Name="BugcheckParameter3">0xfffff88008a58110</Data>

      <Data Name="BugcheckParameter4">0x0</Data>

      <Data Name="SleepInProgress">false</Data>

      <Data Name="PowerButtonTimestamp">0</Data>

      </EventData>

      </Event>

     

     

    Wednesday, February 09, 2011 4:29 PM

Answers

  • Bug Check 0x3B: SYSTEM_SERVICE_EXCEPTION

    This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code.

    http://msdn.microsoft.com/en-us/library/ff558949%28VS.85%29.aspx

    //
    // MessageId: STATUS_ILLEGAL_INSTRUCTION
    //
    // MessageText:
    //
    // {EXCEPTION}
    // Illegal Instruction
    // An attempt was made to execute an illegal instruction.
    //
    #define STATUS_ILLEGAL_INSTRUCTION       ((NTSTATUS)0xC000001D L)

    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    In the mean time check your RAM for errors.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Wednesday, February 09, 2011 10:33 PM