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CPU usage stays between 50% - 100%

    Question

  • I have browsed other threads for an answer, but not finding a good resolution.  In short, my CPU usage stays between 50% - 100% and I cannot even watch any videos online because the CPU usage is too high.  I have taken screen captures of the Task Manager running processes (sorted by CPU) and the only thing taking up anything significant is System Idle Process.  I understand that this process should not make CPU usage high, but if that is not it... then what else could it be?  Also see screen captures for msconfig Startup.  As you will see, there are only 4 items in msconfig - Microsoft Security Essentials, Zone Alarm, Google Update, and Java Update.  Specs - 2.0 GHz CPU and 4.0 GB RAM (3.25 usable).  

     


    Justin Crutchley
    Saturday, February 04, 2012 4:07 PM

Answers

  • I just found the problem.  The Realtek HD audio was conflicting with the new video card.  Disabling High Definition Audio Controller in Device Manager\System Devices fixed the problem.  I have no need for HD audio anyway. 
    Justin Crutchley
    • Marked as answer by icrutchv4 Sunday, February 05, 2012 6:06 PM
    Sunday, February 05, 2012 6:06 PM

All replies

  • Hello,

    So you have Zone Alarm and MSE running.

    Running two anti-viruses is not recommended for performances reasons. Please disable them and uninstall one them and then check results.

    For more information, you can try using process monitor: http://technet.microsoft.com/en-us/sysinternals/bb896645



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.  

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    Sunday, February 05, 2012 11:36 AM
  • remove zone alarm and you should be fine

    MSE can do the job fine by itself

     


    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

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    Sunday, February 05, 2012 1:41 PM
  • Zone Alarm is not anti-virus... it is the free firewall.  I have disabled just to see if Zone Alarm was the culprit, but it did not make any difference. 
    Justin Crutchley
    Sunday, February 05, 2012 4:34 PM
  • the windows firewall and MSE work together fine, I use that all day and I am OK

     


    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Sunday, February 05, 2012 4:35 PM
  • That is fine, but doesn't solve the CPU usage problem.  I looked at the Resource Monitor and it showed that the CPU was being used up by System Interrupts.  I removed my PCI-E ATI video card and switched to the on-board video card and that resolved the issue.  Which is unfortunate because I cannot watch anything in HD using the on-board video card. 
    Justin Crutchley
    Sunday, February 05, 2012 4:40 PM
  • what kind of graphics card do you have, and what is the make/model of the MB

     


    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Sunday, February 05, 2012 4:46 PM
  • ATI Radeon HD 4300/4500 Series PCI-E.  Motherboard is MSI Amethyst-M (Socket 939). 
    Justin Crutchley
    Sunday, February 05, 2012 5:46 PM
  • you rig is a tad old for Windows 7, you might want to consider modernizing

     


    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Sunday, February 05, 2012 5:57 PM
  • I just found the problem.  The Realtek HD audio was conflicting with the new video card.  Disabling High Definition Audio Controller in Device Manager\System Devices fixed the problem.  I have no need for HD audio anyway. 
    Justin Crutchley
    • Marked as answer by icrutchv4 Sunday, February 05, 2012 6:06 PM
    Sunday, February 05, 2012 6:06 PM
  • You should be able to see what service is using the most cpu inside an svchost in process explorer, looking at the threads.  You have to be the System user if you run Symantec antivirus.

     


    • Edited by JS2010 Monday, February 06, 2012 4:01 PM
    Monday, February 06, 2012 4:01 PM
  • I find Symantec/Norton and McAfee both to be undesirable compared to MSE and AVG

    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Monday, February 06, 2012 9:09 PM
  • I agree.  I think MSE has made a name for itself as a good alternative to Symantec and McAfee.  

    Justin Crutchley

    Tuesday, February 07, 2012 12:43 AM
  • MSE isn't free for enterprise or education.

    Tuesday, February 07, 2012 3:52 PM
  • for corporate types Forefront is the tool to select.


    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Tuesday, February 07, 2012 8:07 PM
  • I have this problem, however every time I reboot the HD AC is re-enabled.  Is there a way to permanently disable it?

    Cheers,

    P

    Monday, November 19, 2012 1:54 PM
  • MSE isn't free for enterprise or education.

    for small shops MSE is fine, larger shops can use the ForeFront


    Windows MVP, XP, Vista, 7 and 8. More people have climbed Everest than having 3 MVP's on the wall.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Monday, November 19, 2012 1:59 PM