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HP Laserjet 8000 series 64 bit Drivers

    Question

  • Hey guys I have 64 bit version of windows 7 installed on my t61 laptop and I cannot get any of our lj8000 or 8150 printers to work on it. I tried installing XP 64 bit and vista 64bit drivers and it will not take. Just says "no drivers found".

    Anyone have a similar problem or any suggestions?

    Thank you
    -mi
    Monday, September 28, 2009 2:46 PM

Answers

  • Have you tried running the driver executable in VistaSP2 compatibility mode?
    • Marked as answer by mi23 Wednesday, September 30, 2009 5:52 PM
    Tuesday, September 29, 2009 1:04 AM

All replies

  • Have you tried selecting Windows Update during install? While in the Printer install wizard, select Windows update and be prepared to wait. It takes upwards of 10 minutes to get an updated printer list, and while waiting, it will appear as if the update window is frozen. It is not. The HP LaserJet 8000 series printer will be listed.
    Monday, September 28, 2009 3:44 PM
  • Have you tried running the driver executable in VistaSP2 compatibility mode?
    • Marked as answer by mi23 Wednesday, September 30, 2009 5:52 PM
    Tuesday, September 29, 2009 1:04 AM
  • Hello Mi23,

     

    First you might go to Device Manager, right click your hardware device in the list and select Update Driver Software; then click Search automatically for updated driver software.

     

    Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error.

     

    If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver via Run as administrator. In addition, you can use the Windows XP driver for testing.

     

    Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait or push the device manufacturer to upgrade its driver. Thanks for your time and understanding!

     

    For more details, please look at the first Sticky thread at the top of this forum.

    What can I do if my hardware does not work?

     

    This will give you some guidelines.

     

    Good Luck!

    Andy

    Tuesday, September 29, 2009 8:41 AM