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All the icons in the desktop, taskbar and start menu are messed up

    Question

  • I installed Windows 7 5 days ago.   Somehow all the icons in the desktop, the taskbar and the start menu have been replaced by a notepad icon.  Additonally, When I click the Start button,  the captions for the different icons are like "calculator.lnk", "snipping tool.lnk", etc.  If I click on any of these options in the menu, instead of opening the application, it opens notepad.  As if notepad had become the default application for all the links.

    Why did this happen, and how can I work around it?   Looks like this is a nice bug to fix in SP1.

    Monday, September 28, 2009 5:54 AM

Answers

  • Hi SnowflakeCoder,

     

    According to your problem description, it seems that the icon cache and the file associations are damaged.

     

    I suggest we perform the following troubleshooting suggestions to check the issue.

     

    Suggestion 1: Rebuild icon cache

    =========================

    1. Click “Start” and open “Computer”.

    2. Click “Organize” on the Tool bar, and choose “Folder and Search Options”.

    3. Then click the “View” tab, check to select the “Show hidden files and folders option”, and click “OK”.

    4. After that, enter the following directory and press Enter.

     

    %userprofile%\AppData\local

     

    5. Find the “IconCache.db” file, and rename it as “IconCache.db.old”.

    6. Close the window, and restart the computer.

     

    Suggestion 2: Restore the Start Menu via previous versions

    =========================

    1.    Click “Start” and open “Computer”.

    2.    Enter the following directory and press Enter.

     

    C:\ProgramData\Microsoft\Windows\Start Menu

     

    3. Right-click the “Programs” folder, and then click “Restore Previous Versions”.

    4. You'll see a list of available previous versions of the folder.

    5. Select a previous version of the file or folder you would to restore, click “Restore” button.

    6. Please click “Restore” if the window titled Previous Versions prompts.

    7. Please click “OK” when the file or the folder has been successfully restored to the previous version.

    8. Click “OK” again.

     

    If both suggestions cannot fix the issue, you may also try the System Restore which should be the easiest way to fix this issue.

     

    Suggestion 3: Run System Restore

    =========================

    1.  Click “Start”, type “System Restore” (without quotation marks) in the Search bar, and then click “System Restore” in the “Programs” list.

     

    If you are prompted for an administrator password or confirmation, type your password or click “Continue”. 

     

    2.  In the “System Restore” dialog box, click “Choose a different restore point”, and then click “Next”. 

    3.  In the list of restore points, click a restore point that was created before you began to experience the issue, and then click “Next”

    4.  Click “Finish”.

     

    The computer restarts, and the system files and settings are returned to the state that they were in at the time that the restore point was created.

     

    Please check the result again.

    Monday, September 28, 2009 10:14 AM

All replies

  • Hi SnowflakeCoder,

     

    According to your problem description, it seems that the icon cache and the file associations are damaged.

     

    I suggest we perform the following troubleshooting suggestions to check the issue.

     

    Suggestion 1: Rebuild icon cache

    =========================

    1. Click “Start” and open “Computer”.

    2. Click “Organize” on the Tool bar, and choose “Folder and Search Options”.

    3. Then click the “View” tab, check to select the “Show hidden files and folders option”, and click “OK”.

    4. After that, enter the following directory and press Enter.

     

    %userprofile%\AppData\local

     

    5. Find the “IconCache.db” file, and rename it as “IconCache.db.old”.

    6. Close the window, and restart the computer.

     

    Suggestion 2: Restore the Start Menu via previous versions

    =========================

    1.    Click “Start” and open “Computer”.

    2.    Enter the following directory and press Enter.

     

    C:\ProgramData\Microsoft\Windows\Start Menu

     

    3. Right-click the “Programs” folder, and then click “Restore Previous Versions”.

    4. You'll see a list of available previous versions of the folder.

    5. Select a previous version of the file or folder you would to restore, click “Restore” button.

    6. Please click “Restore” if the window titled Previous Versions prompts.

    7. Please click “OK” when the file or the folder has been successfully restored to the previous version.

    8. Click “OK” again.

     

    If both suggestions cannot fix the issue, you may also try the System Restore which should be the easiest way to fix this issue.

     

    Suggestion 3: Run System Restore

    =========================

    1.  Click “Start”, type “System Restore” (without quotation marks) in the Search bar, and then click “System Restore” in the “Programs” list.

     

    If you are prompted for an administrator password or confirmation, type your password or click “Continue”. 

     

    2.  In the “System Restore” dialog box, click “Choose a different restore point”, and then click “Next”. 

    3.  In the list of restore points, click a restore point that was created before you began to experience the issue, and then click “Next”

    4.  Click “Finish”.

     

    The computer restarts, and the system files and settings are returned to the state that they were in at the time that the restore point was created.

     

    Please check the result again.

    Monday, September 28, 2009 10:14 AM
  • Even i have the same issue .Above options did not help.

    Thursday, January 16, 2014 7:36 PM