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Mobile Intel (R) 945 Express Chipset Family-PLEASE HELP

    Question

  •  

    I am getting a message saying that (Display driver has stopped responding and has fully recovered). I have done all of my updates. I get this message when I play the game World of Warcraft. My screen also goes black for a couple of seconds then comes back. I have also updated my directX. When I minimize the game sometimes when I click on it to bring it back up, the game doesn't show, I just get a blank screen. I have also updated my SP1. Which isn't the problem because I have talked to someone about on Microsoft already and they told me that it isnt the problem. The game also frezzes sometimes and I have to manually shut it down becasue I cant minimize the game. I hope I can get some help with this problem because this is the second time this has happened.

    Thanks

    Monday, June 30, 2008 6:20 PM

Answers

  • Hi,

     

    Windows Vista has indicated the issue is caused by display driver. I suggest we mainly focus on the display driver first.

     

    Suggestion 1: Update display driver.

    ==================================

    2. Click the Start Button, type devmgmt.msc in the Start Search box and press Enter.

    3. Navigate to the display adapters-> Intel Graphics Controller.

    4. Right click the drive, and click "Update driver software".

     

    Suggestion 2: Check Hardware Acceleration

    ==================================

    1.Click Start.

    2.Click Control Panel, click Appearance and Personalization, click Personalization, click Display Settings, and then click Advanced Settings.

    3.Click the Troubleshoot tab, and then click Change Settings.

     

    Note: Change Settings will be disabled if the graphics card drivers do not support disabling hardware acceleration.

     

    4.Move the Hardware Acceleration slider until it is one notch to the left of Full.

    5.Click OK twice, and then close the window.

     

    Suggestion 3: Test the issue in Clean Boot.

    ==================================

    1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

    4. Restart the computer to test this issue.

     

    Note: To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.

     

    Does it work?

     

    If not, please let me know your computer brand and module. I will find the latest driver for you.

     

    Thanks.  

     

     

    Wednesday, July 02, 2008 10:34 AM
    Moderator

All replies

  • Hi,

     

    Windows Vista has indicated the issue is caused by display driver. I suggest we mainly focus on the display driver first.

     

    Suggestion 1: Update display driver.

    ==================================

    2. Click the Start Button, type devmgmt.msc in the Start Search box and press Enter.

    3. Navigate to the display adapters-> Intel Graphics Controller.

    4. Right click the drive, and click "Update driver software".

     

    Suggestion 2: Check Hardware Acceleration

    ==================================

    1.Click Start.

    2.Click Control Panel, click Appearance and Personalization, click Personalization, click Display Settings, and then click Advanced Settings.

    3.Click the Troubleshoot tab, and then click Change Settings.

     

    Note: Change Settings will be disabled if the graphics card drivers do not support disabling hardware acceleration.

     

    4.Move the Hardware Acceleration slider until it is one notch to the left of Full.

    5.Click OK twice, and then close the window.

     

    Suggestion 3: Test the issue in Clean Boot.

    ==================================

    1. Click the Start Button type "msconfig" (without quotation marks) in the Start Search box, and then press Enter.

    2. Click the "Services" tab, check the "Hide All Microsoft Services" box and click "Disable All" (if it is not gray).

    3. Click the "Startup" tab, click "Disable All" and click "OK".

    4. Restart the computer to test this issue.

     

    Note: To restore the computer to use a Normal Startup, repeat step 1 above. Then click "Normal Startup" on the General tab, click "OK", and then restart the computer.

     

    Does it work?

     

    If not, please let me know your computer brand and module. I will find the latest driver for you.

     

    Thanks.  

     

     

    Wednesday, July 02, 2008 10:34 AM
    Moderator

  • I have the same problem. I did a drivers check to see if i needed to update it, and what happened it shows i dont need an update up when i did the "driver detective" it said i was missing two updates for that driver.

     

    OS: Windows Vista Home Premium (6.0, Build 6001)

    System Manu: HP

    System Model: Presario C5000 (GF572UA#ABA)

    BIOS: Ver 1.00PARTTBL

    Processor: Genuine Intel(R) CPU   T2080  @ 1.73GHz (2 CPUs), ~1.7GHz

    Memory 1014 RAM

    Page file 1572MB used, 720MB available

    DirectX Version: DirectX 10

     

    Display:

    Device-

    Name: Mobile Intel (R) 945 Express Chipset Family

    Manufacturer: Intel Corporation

    Chip Type: Intel(R) GMA 950

    DAC Type: Internal

    Approx. Total Memory: 251 MB

    Current Display Mode: 1280 x 800 (32 bit) (59Hz)

    Monitor : Generic Pnp Monitor

     

    Drivers-

    Main Driver: igdumd32.dll

    Version: 7.14.0010.1437 (English)

    Date: blah

    WHQL Logo'd: Yes

    DDI Version: 9Ex

     

    I think i have a virus on my computer to why it isnt working right. Is there a way for me to get the driver and update it manually? I searched all over the internet for its driver but im not sure if i am doing things right.

     

     

    Wednesday, July 23, 2008 8:32 PM
  • Hi

    please i need ur help i have the same problem and now my screen is black all the time i have done the steps in suggestion 3 and it worked but then after a while the screen become black again... please tell me what to do

    Sunday, July 27, 2008 12:40 PM
  • every time i try to open up windows movie maker or try to change my screen saver to any new windows vista screen savers, a window appears and says i need some type of video card, then i go to control panel and device/sound then i see that my mobile intel 945 chipset family, the same that this guy says he has a problem with, has a yellow triangle thing. i don't know much about computers...but i have updated this thing a million times and idk why it's not working...what do i do?

    you helped this dude, hopefully you can help me...thank you.

    Tuesday, July 29, 2008 5:57 AM
  • I also have Vista but cannot run suggestion 2
    I have no Appearance and Personalization in Control Panel but have Display Options in tray.  but this does not access/display acceleration options.

    I have Vista Enterprise 6.0  and Intel 945 chipset

    What can I do?

    CrisOC
    Monday, August 04, 2008 4:02 PM
  •  

    Easy to fix this problem : ) just downgrade the driver software i also have this problem but after i downgrade the driver to a version that supports the flicking problem of the driver not responding code , once i did it my computer is responding well again i think you better not update the driver cause i downgrade the driver according the the above i ran windows update the display driver update came back again so i am suggestion that you don't upgrade the driver so soon.

     

    Cheers from Fox Power.

    ps : Try this link http://209.167.114.38/support/Download/files_downloads/psma0c/vista/Display%20Driver-Intel-7.14.10.1227.zip

    Monday, August 04, 2008 9:50 PM
  • Tuesday, August 19, 2008 11:17 AM
  • Hi, my problem is quite similar to this thread.  I hope you can help me.  

    I have a Compaq Presario CQ40 laptop and my graphics driver is Generic PnP Monitor on Mobile Intel(R) 4 Series Express Chipset Family.  My OS is Vista Starter that came free with the laptop (Vista Starter is ok for me since I only do basic computing, even if it only allows a max of 3 programs to run at the same time.)  I am happy with everything, all was working fine then suddenly my screen went on default VGA.  I tried accessing the Intel Graphics Properties menu and it is not accessible.  I went to the Display Properties in Control Panel and I got the message that my graphics driver was meant for an earlier version of Windows.  (Sorry I was not able to copy the entire error message)  

    My windows automatic updates are off, so it can't be possible that my driver software or my OS got changed or anything.  Also, I didn't install any new program.  There are no viruses or any sort of malware because I have Avira AntiVir program in my computer.  I am the administrator of this laptop and no one else uses this, there are no guest accounts whatsoever.  I do not play graphic-intensive games because I am aware that this is not a gaming laptop.  The games I only play with this are the ones in Facebook.  I use this mostly for checking emails, basic work related stuff.  I went to Device Manager, and tried to update my graphics driver but it said I have the latest version of the driver.  Why did this happen?  It was working just fine then somehow Vista forgot to work with my graphics driver.  

    I tried the steps you suggested that I quoted in this post, and it did not work.  Please help me.

    I would be very glad if I receive a reply to this query, thank you in advance.
    Wednesday, January 06, 2010 11:44 AM
  • OMG Thank you so much I used the last option going into my system start up section and did all as per your instructions. Worked a treat thanks so much. Eire
    Sunday, February 20, 2011 8:36 AM