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You do not have sufficient access to uninstall LiveUpdate

    Question

  • Just bought a new PC with Vista Business OS.  I tried to install my old Symantect anti-virus product but it was too old and was having compatibility issues so i uninstalled it.  It also installed LiveUpdate.  When I try to uninstall LiveUpdate, it gives me this error message:

    You do not have sufficient access to uninstall LiveUpdate 1.7 (Symantec Corporation).
    Please contact your system administrator.

    I am not on a domain and running as the local administrator account.  Any suggestions?

    Thanks,
    Chris
    Wednesday, December 24, 2008 5:34 PM

Answers

All replies

  • ckellyITS said:

    Just bought a new PC with Vista Business OS.  I tried to install my old Symantect anti-virus product but it was too old and was having compatibility issues so i uninstalled it.  It also installed LiveUpdate.  When I try to uninstall LiveUpdate, it gives me this error message:

    You do not have sufficient access to uninstall LiveUpdate 1.7 (Symantec Corporation).
    Please contact your system administrator.

    I am not on a domain and running as the local administrator account.  Any suggestions?

    Thanks,
    Chris

    See:
    http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

    Download and run the Norton Removal Tool.


    [If this post helps to resolve your issue, click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.]
    Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003
    Thursday, December 25, 2008 5:35 AM
  • Thanks for the advice.  That didn't work but got me to thinking that I should search for a Live Update removal tool and found this page which worked.

    http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1999092114074613?OpenDocument&seg=hm&lg=en&ct=us

    Thanks.
    • Marked as answer by ckellyITS Monday, December 29, 2008 9:32 PM
    Monday, December 29, 2008 9:32 PM
  • ckellyITS said:

    Thanks for the advice.  That didn't work but got me to thinking that I should search for a Live Update removal tool and found this page which worked.

    http://service1.symantec.com/SUPPORT/sharedtech.nsf/docid/1999092114074613?OpenDocument&seg=hm&lg=en&ct=us

    Thanks.

    YW. Glad you got it resolved and thank you for the update.
    Cheers,


    Vincenzo Di Russo - Microsoft MVP Windows Internet Explorer, Windows Desktop Experience & Security - Since 2003
    Tuesday, December 30, 2008 5:50 AM