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Icons for MS Office, and PDF and a few othre apps, look very weird!

    Question

  • Just about 1 day ago, I realized that several icons associated with several apps (Office, PDF, TurboTax, Snagit, and a few other things) look very weird.  Here is an image. 

    I tried to do a System restore; could only go back 1 days and after the Restore, I still have the same problem.  I right clicked on the icons, checked Properties and such.  Everything seems fine.  I can't tell what is causing this issue.  Is there a quick fix for all of these weird-looking icons?  I don't want to uninstall and reinstall each app (it will take a long time because it seems to be affecting several different programs). 

    I Googled around for a solution for about an hour today; still without a solution.  I don't even know what happened to cause this issue.

    Any ideas, anyone?  I would appreciate any help with this!!

    Sunday, March 11, 2012 6:36 PM

Answers

  • Thanks for the assist, Jeremy.  I actually just reimaged my computer.  I'm reinstalling the last few apps now.  I never figured out what was wrong, but the problem was definitely systemic; it affected pretty much everything on the desktop and in the Windows Explorer tool.

    All I can think of is that this problem started as a result of running a utility that was supposed to clean up fragmented files on my harddrive.  It probably deleted a few important files, and caused this vexing problem.  I wish I knew what the name of the utility was.  I don't have it now; gone after I reimaged the system.

    Wednesday, March 14, 2012 2:24 AM

All replies

  • Hi,

    Firstly, please let us know the following information.
    1. Can these icons be opened directly with their proper function?
    2. Does the icons missing issue occurred only on Desktop or all over your system?

    Meanwhile, there are some steps you can try.
    1. Click Start->Choose Default Programs->Choose Associate a file type or protocol with a program, make sure that a file type is associated with a proper program.
    2. Rebuild the Icon Cache in Windows 7 and see how it works.

    How to:
    ===================
    1) Close all folder windows that are currently open.
    2) Launch Task Manager using the CTRL+SHIFT+ESC key sequence, or by running taskmgr.exe.
    3) In the Process tab, right-click on the Explorer.exe process and select End Process.
    4) Click the End process button when asked for confirmation.
    5) From the File menu of Task Manager, select New Task (Run…)
    6) Type CMD.EXE, and click OK
    7) In the Command Prompt window, type the commands one by one and press ENTER after each command:

    CD /d %userprofile%\AppData\Local
    DEL IconCache.db /a
    EXIT

    8) In Task Manager, click File, select New Task (Run…)
    9) Type EXPLORER.EXE, and click OK.

    Hope this helps.


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    Tuesday, March 13, 2012 6:30 AM
    Moderator
  • Thanks for the assist, Jeremy.  I actually just reimaged my computer.  I'm reinstalling the last few apps now.  I never figured out what was wrong, but the problem was definitely systemic; it affected pretty much everything on the desktop and in the Windows Explorer tool.

    All I can think of is that this problem started as a result of running a utility that was supposed to clean up fragmented files on my harddrive.  It probably deleted a few important files, and caused this vexing problem.  I wish I knew what the name of the utility was.  I don't have it now; gone after I reimaged the system.

    Wednesday, March 14, 2012 2:24 AM