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DNS error on activation

    Question

  • I have installed Windows 7 Pro on my test system usint the Windows 7 Professiona N (x86) ISO download. Everything went well with the installation but when I went to activate with the product key I get the following error

    Code: 0x8007232B

    Description: DNS name does not exist

    I'm having no problems with my network or internet connectivity and as far as I know my DNS servers work fine. Any help would be appreciated.

    Monday, July 12, 2010 2:03 PM

Answers

  • Cause of the Error

    This error message is displayed if Windows Vista/7 is installed using volume-licensed media.

    Resolution Method

    You can use one of the following methods to resolve this error.

    Method 1: Configure a KMS Service on the network

    Key Management Service (KMS) is used to locally establish activation services at your premises. After you have setup KMS, you can activate all your Vista client and server computers by connecting to this service.

    Note: All PCs activated using KMS need to be reactivated every six months using the service.

    If you have more than 25 Windows Vista/7 computers added to your computer network, you may install KMS to resolve the error message.

    To do this, on your network first configure a computer that will host the KMS service and then publish the settings for the Domain Name System (DNS).

    Method 2: Use MAK

    A Multiple Activation Key (MAK) is also a volume license key that you can use to activate your Windows server and client computers by connecting them once to the Microsoft activation server. You need not connect to the Microsoft server after your computers are activated.

    You can use MAK Independent Activation and MAK Proxy Activation methods to activate the computer. While MAK Independent Activation requires each computer to be activated individually, MAK Proxy Activation enables you to activate multiple computers at the same time.

    To resolve the error code 0x8007232b problem, you may need to change your product key to MAK and then use this MAK key to activate Windows Vista computers.

    Method 3: Use the license key

    Use the license key under the following conditions:

    •You have less then 25 Windows Vista/7 computers on the network and thus you cannot install KMK service.
    •You do not have MAK.
    To install the license key, perform the following steps:

    1.Open the Microsoft eOpen Website.
    2.Log on using your Windows Live ID-if you have a Hotmail ID, you can use it to log on to the Web site.
    3.Click Agreement Summary and then add the authorization number in the Authorization number box.
    4.Enter the license number in the License number box.
    5.Next, click Add to view.
    6.Now click your license number to open the License Detail page.
    7.On this page, note the displayed license key.
    8.Finally, use this license key to activate your Windows Vista/7 operating system

    Wednesday, July 14, 2010 3:34 PM
  • Hi,

     

    Please make sure that you have a correct and genuine product key for the installed copy of Windows 7 first. If the product key is incorrect, you need to check with the retailer.

     

    After that, you have two methods to activate Windows 7. If you cannot activate it by Internet. You may run SLUI 4.exe and follow the wizard to call Microsoft Activation Center, then activate Windows 7 by phone.

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, July 14, 2010 4:05 AM
    Moderator

All replies

  • If you can surf the Internet, your DNS is OK.

    Conficker aka Downadup virus and some others may write something in your hosts file and thus prevent DNS name resolution for addresses listed in hosts file. You can check hosts file at
    "C:\Windows\System32\drivers\etc\hosts" . This is simple text file that may be inspected with notepad. 

    Some admins in some companies may block access to some Microsft web sites (usually Windows update sites because they generate a lot of traffic). You may check with your network admins if all Microsoft web sites are open in firewall rules.

     

    Monday, July 12, 2010 2:29 PM
  • Ooops. Turns out I didn't change the product key before I hit activate. However, when I did change the key to the one retrieved from the download site I then got a message saying that the key would not work with this version of windows. Still no joy in activating.
    Monday, July 12, 2010 2:29 PM
  • Hi,

     

    Please make sure that you have a correct and genuine product key for the installed copy of Windows 7 first. If the product key is incorrect, you need to check with the retailer.

     

    After that, you have two methods to activate Windows 7. If you cannot activate it by Internet. You may run SLUI 4.exe and follow the wizard to call Microsoft Activation Center, then activate Windows 7 by phone.

     

    Regards,


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, July 14, 2010 4:05 AM
    Moderator
  • Go to Control Panel > System > Windows activation and click "Change Product Key".
    Enter the same product key you have been given by microsoft. (It's the same key you used to install Win Vista.) This time your windows will activate successfully.

    For More Information and help related to windows 7 Activation Error
    Wednesday, July 14, 2010 6:17 AM
  • Cause of the Error

    This error message is displayed if Windows Vista/7 is installed using volume-licensed media.

    Resolution Method

    You can use one of the following methods to resolve this error.

    Method 1: Configure a KMS Service on the network

    Key Management Service (KMS) is used to locally establish activation services at your premises. After you have setup KMS, you can activate all your Vista client and server computers by connecting to this service.

    Note: All PCs activated using KMS need to be reactivated every six months using the service.

    If you have more than 25 Windows Vista/7 computers added to your computer network, you may install KMS to resolve the error message.

    To do this, on your network first configure a computer that will host the KMS service and then publish the settings for the Domain Name System (DNS).

    Method 2: Use MAK

    A Multiple Activation Key (MAK) is also a volume license key that you can use to activate your Windows server and client computers by connecting them once to the Microsoft activation server. You need not connect to the Microsoft server after your computers are activated.

    You can use MAK Independent Activation and MAK Proxy Activation methods to activate the computer. While MAK Independent Activation requires each computer to be activated individually, MAK Proxy Activation enables you to activate multiple computers at the same time.

    To resolve the error code 0x8007232b problem, you may need to change your product key to MAK and then use this MAK key to activate Windows Vista computers.

    Method 3: Use the license key

    Use the license key under the following conditions:

    •You have less then 25 Windows Vista/7 computers on the network and thus you cannot install KMK service.
    •You do not have MAK.
    To install the license key, perform the following steps:

    1.Open the Microsoft eOpen Website.
    2.Log on using your Windows Live ID-if you have a Hotmail ID, you can use it to log on to the Web site.
    3.Click Agreement Summary and then add the authorization number in the Authorization number box.
    4.Enter the license number in the License number box.
    5.Next, click Add to view.
    6.Now click your license number to open the License Detail page.
    7.On this page, note the displayed license key.
    8.Finally, use this license key to activate your Windows Vista/7 operating system

    Wednesday, July 14, 2010 3:34 PM