none
Blue Screen on Windows 7

    Question

  • I have a new Samsung Series 7 Chronos Laptop with AMD Graphics and Core i5 CPU. For the past 2 weeks I have been getting Blue Screens, only when my computer is asleep, or when it is shutting down. As of now, my computer refuses to shut down at all, and when I start the computer back up, after the computer shuts down itself, I get the following message, about how Windows recovered from an unexpected shutdown. The problem details are:

    Problem signature:
      Problem Event Name: BlueScreen
      OS Version: 6.1.7601.2.1.0.768.3
      Locale ID: 1033

    Additional information about the problem:
      BCCode: 1000009f
      BCP1: 0000000000000004
      BCP2: 0000000000000258
      BCP3: FFFFFA8005B10660
      BCP4: FFFFF80000B9C3D0
      OS Version: 6_1_7601
      Service Pack: 1_0
      Product: 768_1

    Files that help describe the problem:
      C:\Windows\Minidump\061412-16816-01.dmp
      C:\Users\Sagar Sinha\AppData\Local\Temp\WER-2603609-0.sysdata.xml


    • Edited by SagarSinha Friday, June 15, 2012 12:30 AM
    • Moved by Carey FrischMVP, Moderator Friday, June 15, 2012 2:21 AM Moved to more appropriate forum category (From:Windows 7 Miscellaneous)
    Friday, June 15, 2012 12:30 AM

Answers

All replies