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Canon CanoScan LIDE 20 scanner in Win7

    Question

  • I'm unable to get Win7 to recognize my CanoScan LIDE 20 scanner ... any ideas how to make it work?
    I suspect that there are no 64-bit drivers available from Canon -- is there a Win7 mode I can exploit?
    Tuesday, July 28, 2009 6:16 PM

Answers

  • Hello,

     

    First you might keep windows update regularly to obtain the latest driver for your device. Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error.

     

    If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver. In addition, you can use the Windows XP driver for testing.

     

    Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait for another period of time till the retail version is released and push the vendor company to upgrade their device driver. Thanks for your time and understanding!

     

    For more details, please look at the first Sticky thread at the top of this forum.

    What can I do if my hardware does not work?

     

    This will give you some guidelines.

     

    Good Luck!

    Andy

    • Marked as answer by Andy Song Monday, August 03, 2009 10:57 AM
    Wednesday, July 29, 2009 7:58 AM

All replies

  • Go and get Lide 25 64 bits drivers and install them: http://software.canon-europe.com/products/0010219.asp
    I did that for my Lide 50 with Lide 60 64 bits drivers and it works fine.
    Tuesday, July 28, 2009 7:20 PM
  • Hello,

     

    First you might keep windows update regularly to obtain the latest driver for your device. Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error.

     

    If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver. In addition, you can use the Windows XP driver for testing.

     

    Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait for another period of time till the retail version is released and push the vendor company to upgrade their device driver. Thanks for your time and understanding!

     

    For more details, please look at the first Sticky thread at the top of this forum.

    What can I do if my hardware does not work?

     

    This will give you some guidelines.

     

    Good Luck!

    Andy

    • Marked as answer by Andy Song Monday, August 03, 2009 10:57 AM
    Wednesday, July 29, 2009 7:58 AM
  • Hi Basil

    Not sure if you are reading or following this but I have just got my LIDE 20 to work. Followed some of the steps in the thread below and then found the following CanoScan Toolbox which I loaded and the scanner is now working

    http://www.usa.canon.com/cusa/support/consumer/scanners/canoscan_series/canoscan_lide_20#DriversAndSoftware

    ver 4.1.3.6

    Took me about a week to get it all sorted out.

    Monday, December 06, 2010 8:33 PM
  • Try loading the LIDE60 drivers for Win7.  They work a charm on lots of the LIDE20-ish scanners.  You will have to manually load them using the install driver/update driver options.  Once loaded they stay there.  (There are only so many scanner commands in the universe, so often the driver differences are system interfaces rather than scanner controls.)

    Cheers,

    Wednesday, January 12, 2011 10:21 PM
  • Tuesday, September 06, 2011 6:27 AM