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Cannot boot from CD/DVD Code: 5

    General discussion

  • Hi,
     
    I have got the following problem with the installation process:

    I tried to install Windows 7 on my Test-PC (MSI K8T Neo with Via K8T800 Chipset and socket 754). When I tried to boot from the DVD I got this message "Cannot boot from CD/DVD Code: 5".
    After that, I tried another DVD drive, the same problem.
    Then I tried the DVD on my gaming machine to secure that the DVD is ok and and there was no problem, I could boot from DVD and the install programm started. Then I thought it could be the DVD drive and so I took the working DVD drive and connected it to my Test PC, but the problem was the same, it cannot boot from the DVD. The DVD drive is connected at the primary IDE Channel as Master AND my WinXP Pro CD can boot WITHOUT a problem on my Test PC!

    Has anybody an idea what is wrong????

    Thanks for your suggestions!

    Regards
    sirmuhman 
    Sunday, January 11, 2009 5:13 PM

All replies

  •  
    I've the same issue: Cannot boot from CD - Code 5. I've downloaded the ISO again, with the same results. I've also checked the MD5 (f9dce6ebd0a63930b44d8ae802b63825 for 32bit english version, file length 2.618.793.984) of the file and it is the same I've seen around the web, then I'm sure that the downloaded file is correct. I've burned the ISO (fortunately I've used a DVD-RW to make this) with different DVD-burning softwares and with two different DVD-recorders. The only possible answer is that the MicroSoft's guys have done an error during the ISO's creation.
    Monday, January 12, 2009 12:35 AM
  • Mesmo problema na minha máquina. Um Sempron 2600+, 1.5Gb, 128Mb. Tentei instalar em uma partição com apenas 10Gb, sendo que o pre-requisito é de 16 Gb livres, talvez isso tenha gerado ainda no boot o código de erro "5" (Cannot boot from CD-DVD - Code 5).

    Fiz o download duas vezes, e deu o mesmo erro.

    Vou tentar liberar uma partição maior para testar, e então postarei aqui.

    Abraços!

    Andrei.
    • Edited by habigzang Tuesday, January 13, 2009 1:26 AM incremento de comentario
    Tuesday, January 13, 2009 1:24 AM
  • I have the same problem with iso burn for 32 bit option. Two downloads and with active@iso burner burnt two DVD`s. Both boot and stall reporting Code5 and NTDLR missing. When i used a recovery floppy from winMe I generated a readme file when loading the cd /dvd drive. "This disk contains a UDF file system which requires an OS that supports ISO -13346 "UDF" spec."
    Please will microsoft fix this I turned of the AV and antispyware its not that. The Winme recovery Floppy is a microsoft report.
    MICROSOFT PLEASE POST FIX FOR iso file or new download
    Thursday, January 22, 2009 6:29 PM
  • Hi, 

     

    I had the very same problem, thought it was dvd's or iso burning software, tried re-burning disks, to no avail.

     

    In the end I downloaded iso again from microsoft site, using download manager and did not pause or stop download.

     

    I paused the download first time and I think I lost some data, once downloaded, use winrar and unpack iso, then just run setup.

     

    If you select advanced installation, you can install Windows 7 on a pre-formatted partitioned part of your hard drive and dual boot it with your original operating system.

     

    hope this helps.

     

     

     

    Thursday, January 22, 2009 11:59 PM
  • sirmuhman said:

    Hi,
     
    I have got the following problem with the installation process:

    I tried to install Windows 7 on my Test-PC (MSI K8T Neo with Via K8T800 Chipset and socket 754). When I tried to boot from the DVD I got this message "Cannot boot from CD/DVD Code: 5".
    After that, I tried another DVD drive, the same problem.
    Then I tried the DVD on my gaming machine to secure that the DVD is ok and and there was no problem, I could boot from DVD and the install programm started. Then I thought it could be the DVD drive and so I took the working DVD drive and connected it to my Test PC, but the problem was the same, it cannot boot from the DVD. The DVD drive is connected at the primary IDE Channel as Master AND my WinXP Pro CD can boot WITHOUT a problem on my Test PC!

    Has anybody an idea what is wrong????

    Thanks for your suggestions!

    Regards
    sirmuhman


    You simply need to have an operating system running (either XP or Vista), pop your DVD into the drive, and when it loads, click on install. It will then show the drives/partitions available on your machine and ask which one you want to install on. Select the one you want and specify clean install, and you're off to the races. You'll be up and running in a few minutes. (You should have a hard drive or partition ready, formatted NTFS, to install Win7 on before beginning the install.)


    As I previously posted, you cannot cold boot your DVD because your DVD drive doesn't have the necessary driver available in a cold boot to read a DVD, but rather only a CD. If this Win7 installer were on a CD, you could cold boot it, but it's too large for a CD, hence the DVD. When you start the install from within an operating system, the DVD driver is available there, and is loaded into memory to be available when it reboots, which is a warm boot.


    Friday, January 23, 2009 12:57 AM
  • Lone Wolf 69 said:

     

    I've the same issue: Cannot boot from CD - Code 5. I've downloaded the ISO again, with the same results. I've also checked the MD5 (f9dce6ebd0a63930b44d8ae802b63825 for 32bit english version, file length 2.618.793.984) of the file and it is the same I've seen around the web, then I'm sure that the downloaded file is correct. I've burned the ISO (fortunately I've used a DVD-RW to make this) with different DVD-burning softwares and with two different DVD-recorders. The only possible answer is that the MicroSoft's guys have done an error during the ISO's creation.


    There is nothing wrong with the iso, you just need to boot it in an environment that contains a DVD driver (not just a CD driver) for the optical drive that you boot it in. Unless your computer bios contains a suitable DVD driver (and most don't) you'll need to begin the install process by inserting the DVD into your drive while you are running another operating system. It will then load that systems DVD driver into memory and keep it available during the necessary reboot (which is a warm boot, meaning that what's loaded in memory is maintained for use. A cold boot can only use whatever optical drive driver is included in your computer motherboard bios.

    So re-downloading the iso file and/or re-burning the DVD is likely not needed. You just need to give it an opportunity to run in an optical drive that has a DVD ROM driver available by starting it in an operating system that is running. Please try it.
    Friday, January 23, 2009 1:19 AM
  • Hi, I did this originally,

     

    I downloaded iso from microsoft,

     

    burnt iso to dvd, (slow speed).

    inserted it into dvd drive, (boot menu: dvd first)

    Booted computer running xp,

    and got the code 5 error,

    (The same dvd booted ok on my laptop ((running vista) so the iso is ok.)

    Started up xp, used winrar to extract iso data,

    ran windows 7 setup on windows xp desktop environment,

    Installed windows 7 using advanced settings on formatted partitioned drive,

    Now fully installed and working o.k

    So, all I am saying, is that if any other users are having code 5 errors, then they should give this process a try,

     

    They have nothing to loose! (except 20 minutes or so?!?!?)

     

    :-)

     

     

    Saturday, January 24, 2009 1:17 PM
  •  I had the same problem with an relatively old computer... the problem here is the BIOS not reading the boot sectors correctly.

    After a couple of days testing ideas, I came to a workaround described here:

    http://www.sevenforums.com/general-discussion/2591-boot-error-code-5-a-2.html#post31719

    Basically, you'll have to use a boot manager disk to boot the Windows 7 DVD.

    At least, it worked for me.

    Regards and good Beta-Testing!

    AMD
    Monday, February 09, 2009 5:36 AM
  • matt_tee said:

    Hi, I did this originally,

     

    I downloaded iso from microsoft,

     

    burnt iso to dvd, (slow speed).

    inserted it into dvd drive, (boot menu: dvd first)

    Booted computer running xp,

    and got the code 5 error,

    (The same dvd booted ok on my laptop ((running vista) so the iso is ok.)

    Started up xp, used winrar to extract iso data,

    ran windows 7 setup on windows xp desktop environment,

    Installed windows 7 using advanced settings on formatted partitioned drive,

    Now fully installed and working o.k

    So, all I am saying, is that if any other users are having code 5 errors, then they should give this process a try,

     

    They have nothing to loose! (except 20 minutes or so?!?!?)

     

    :-)

     

     

    This will only work when the OS you are starting the install from is also either 32 or 64bit.
    Trying to install 64bit W7 will not work from a 32bit OS. I guess 32bit W7 installation can be started from either.
    I HAD to boot w/ DVD. My OS is XP 32bit (C:) & have W7 64bit (H:) when starting W7 this would be (C:) and XP (H:). & to keep file locations the same I mirrored the rest of the drives. (up to J:)

    Tuesday, February 10, 2009 3:52 PM
  •  Cannot boot from CD/DVD Code: 5 

    The burned  7 DVD would boot and install in my  old AMD XP2200+ Presario using the same drive it was created with, and in other systems, but not in a built system, Asrock KS741, SIS chipset, , Phoenix Bios, AMD XP2600+, 2gb Corsiar Platinum, WD250JB using an identical Lite+On DVD drive/burner. So I pulled the original DVD drive that created the 7 DVD from the Compaq system and installed it in the Asrock system, but still got the Code 5 no matter what the motherboard bios settings or drive configurations. The problem is a hardware compatibility issue. The workaround is to install XP or Vista then do the installation from Windows.  Or if you have enough old dvd drives laying around you may find one that will work with your motherboard.
    Saturday, February 28, 2009 7:41 PM
  • Hi snafudbywindowsagain!

    Do you have a floppy drive on that computer? Have you tested the workaround I published before?

    I have tried the "install Windows XP then install Windows 7" solution, but it has two problems:

    - It will not allow to format the drive.
    - It will take more time (a clean XP install+a clean 7 install)

    The workaround I proposed consists of a boot floppy that starts a "BIOS emulator" for the boot process. You can boot from a USB stick but you will need a linux pc to make it bootable.

    Good luck!

    AMD

    Monday, March 02, 2009 1:37 PM
  • Are you using Nero to burn the image? If so try changing the "boot" option. Put a check mark in the advanced box and change the number of loaded sectors from 1 to 4. Make sure to leave the load segment of sectors(hex) at 07C0.
    Monday, March 02, 2009 5:33 PM
  • Techfs said:

    Are you using Nero to burn the image? If so try changing the "boot" option. Put a check mark in the advanced box and change the number of loaded sectors from 1 to 4. Make sure to leave the load segment of sectors(hex) at 07C0.


    Hi Techfs!

    I tested what you said but there is not such an option when you are burning an ISO image. It is only available when you burn a bootable compilation.

    AMD
    Monday, March 02, 2009 5:54 PM
  • Hi Alfamikedelta
    Sorry, I'm using a beta of a burning software that lets you do this. What you can try to achieve this is use poweriso or magiciso or any other iso related utility that will let you save the boot image. Then save all the files from the dvd to a hard drive folder. Next use Nero to create a bootable data disc using the volume label of the original, copy all the files from the hard drive folder to the nero compilation, then load the boot image file and change the sector count to 4. It is a bit of work I know and am sorry, sometimes some dvdwriters just dont seem to write the boot sector properly, so its something to try.
    Monday, March 02, 2009 6:04 PM
  •  Alf

      The boot disk is the ticket! Works great! A big helpful time saver!!! Thanks for the input!!!!!!!!

    Snafu'd
    Sunday, March 08, 2009 4:44 PM
  • Hi Alfamikedelta
    Sorry, I'm using a beta of a burning software that lets you do this. What you can try to achieve this is use poweriso or magiciso or any other iso related utility that will let you save the boot image. Then save all the files from the dvd to a hard drive folder. Next use Nero to create a bootable data disc using the volume label of the original, copy all the files from the hard drive folder to the nero compilation, then load the boot image file and change the sector count to 4. It is a bit of work I know and am sorry, sometimes some dvdwriters just dont seem to write the boot sector properly, so its something to try.

    Whaaaat?

    I simply opened the ISO in PowerISO & then burnt @ lowest possible speed. / no probs.

    Code 5 is either that the DVD/CD is not written as a bootable volume or the data neccessary to boot is illegible. (written too fast)

    Tuesday, April 14, 2009 10:02 AM
  • I have the same mobo and chip set and I'm having the same problem Code 5, Can not boot from CD.  This is the production release of the CD which installed fine on another more modern mobo...
    Wednesday, December 02, 2009 7:13 PM
  • Not  a CD but a DVD and you forget most of what is written in this thread as it is WAY off mark.

     
    Wednesday, December 02, 2009 8:01 PM
  • I have the same mobo and chip set and I'm having the same problem Code 5, Can not boot from CD.  This is the production release of the CD which installed fine on another more modern mobo...

    It cannot boot from the DVD because your older motherboard bios does not include a DVD driver.

    With your old operating system (assuming XP) running, insert your DVD, choose install, custom (not upgrade), select to install in the partition that contains your old OS, and you'll be on your way. It will inform you that your existing system will be placed in a file named windows.old, which you can delete later to reclaim a lot of space on your drive.

    This method does a "clean install" of the upgrade, not an "in place upgrade", and you will need to reinstall all of your applications. Also, the hardware drivers for XP or earlier that came with your motherboard will not work, so you will need to find updated drivers from your motherboard manufacturer or your computer builder, except that, in some cases, needed drivers are included in Win 7.

    If your old OS is older than XP, it does not qualify for you to install the upgade version of Win 7, so you must install the full retail version in that event, but you can still begin the installation from within your old OS, which gets around the fact that your motherboard bios doesn't contain a DVD driver.

    On the other hand, if your old OS is Vista, you could choose to perform an "in place upgrade" so as to not need to reinstall all of your applications (and this may avoid some inconvenience in finding Win 7 hardware drivers, since most of them from Vista will work); however, the "clean install" method will usually prove to be more satisfactory overall, if you have the time for it.

    Hope this helps.
    Wednesday, December 02, 2009 8:16 PM
  • The users usually face this issue if Windows 7 is downloaded from Internet and burnt in DVD. If the user tries to install Windows 7 then “Error Code 5” is displayed. Initially it might turn up as “BOOTMGR is missing”. Even if you format the hard disk it would not help. To resolve the issue start the installation by inserting the CD and press any key, click repair option from installation type and in the system recovery command window type in commands, “BOOTREC /FIXMBR”. Then enter “BOOTREC /FIXBOOT” and finally “BOOTREC /REBUILDBCD”. Afterwards follow system restore from the same repair window.

    http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/8ed87e23-a42c-4acd-be53-312fe9e8c6d8

    Wednesday, October 06, 2010 7:25 AM
  • Hi,

     

    To fix Error Code 5 on a Windows 7 system, you may need to re-burn the installation CD with the appropriate boot sector supported by ASRock or MSI at a slow speed to avoid any kind of error during the installation process. A lot of free burning programs are available over the Internet to complete the process quickly.

    Get more information to fix Windows 7 Error code 5 :

    http://supportformicrosoft.iyogi.com/windows-7/windows-7-error-code-5.html

     

    Hope this information helps you.

     

    Friday, August 12, 2011 7:37 AM
  • but my newly installed vista program wont read the disk so i could try what u say, and when i try the fresh reboot i get the same code 5 as all above get?? i know its becuz the system is not reading the cd drive as dvd, so some one, please tell me how to do this, to get my system to read the cd drive as dvd without a lot of steps to do this? thanks so much in advance!! i only have 1gb memory and i know that has a part in it as well, cuz my system with 2gb reads it fine and thats xp?? go figure!!??
    Thursday, April 24, 2014 12:43 PM