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The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4)

    Question

  • Hello all,

    I recently upgraded my friends laptop from Windows 7 to Windows 8.

    The laptop is a CQ60-XXXX series Compaq. She is indicating that now after the machine enters sleep mode it won't come out. It acts like it is... but it never resumes. A hard reset is required. I used remote assistance pulled the logs and I am seeing this..

    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          1/1/2013 1:02:30 PM
    Event ID:      137
    Task Category: None
    Level:         Error
    Keywords:      (4)
    User:          N/A
    Computer:      Bethlaptop
    Description:
    The system firmware has changed the processor's memory type range registers (MTRRs) across a sleep state transition (S4). This can result in reduced resume performance.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>137</EventID>
        <Version>0</Version>
        <Level>2</Level>
        <Task>0</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000000000000004</Keywords>
        <TimeCreated SystemTime="2013-01-01T18:02:30.493069300Z" />
        <EventRecordID>808</EventRecordID>
        <Correlation />
        <Execution ProcessID="4" ThreadID="2556" />
        <Channel>System</Channel>
        <Computer>Bethlaptop</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="SleepState">4</Data>
      </EventData>
    </Event>

    I have tried HP's website... BIOS was flashed last time I worked on the Machine. I was thinking maybe video drivers... It has the Intel Express 4 Graphics. Windows 8 installed them an Intel's website doesn't seem to offer a separate Windows 8 Driver for this chipset...

    UGH! Any advice?

    Thursday, January 03, 2013 1:14 PM

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