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No sound when Metro App is in the background

    Question

  • Hey all,

    I've been using PRadio for a bit now and it seems that in that past hour the audio no longer works when it is not in the foreground. I have two monitors, a game on one, and a browser in the other. PRadio is on my main monitor but minimized behind my game. However, when it is not maximized it no longer plays audio. When I move to it it does and when it is maximized on my second monitor is does but when my browser is on top it does not. Is this a common issue with Metro Apps or is there some other issue?

    Thanks!

    UPDATE: Sound actually just quiets by ~80%. Is there a way to disable this quieting?
    • Edited by Ian J Davis Monday, December 03, 2012 1:29 AM
    Sunday, December 02, 2012 11:49 PM

Answers

  • Juke is right. This is by design. Apps are suspended in background. The App itself can register to be a background task app to avoid suspend:

    http://blogs.msdn.com/b/windowsappdev/archive/2012/05/16/being-productive-when-your-app-is-offscreen.aspx
    http://blogs.msdn.com/b/windowsappdev/archive/2012/05/24/being-productive-in-the-background-background-tasks.aspx


    "A programmer is just a tool which converts caffeine into code"

    Thursday, December 13, 2012 5:28 AM
  • Hi,

    I think this should be by design for this Windows Store app. You may contact the app publisher to confirm this.


    Juke Chou
    TechNet Community Support

    Tuesday, December 04, 2012 10:06 AM

All replies

  • Hi,

    I think this should be by design for this Windows Store app. You may contact the app publisher to confirm this.


    Juke Chou
    TechNet Community Support

    Tuesday, December 04, 2012 10:06 AM
  • I don't think it is by design as it happens with my Hulu App and Netflix App as well. When they are in the background the sound lowers.
    Thursday, December 13, 2012 1:15 AM
  • Juke is right. This is by design. Apps are suspended in background. The App itself can register to be a background task app to avoid suspend:

    http://blogs.msdn.com/b/windowsappdev/archive/2012/05/16/being-productive-when-your-app-is-offscreen.aspx
    http://blogs.msdn.com/b/windowsappdev/archive/2012/05/24/being-productive-in-the-background-background-tasks.aspx


    "A programmer is just a tool which converts caffeine into code"

    Thursday, December 13, 2012 5:28 AM
  • It's a bug... somewhere. Occasionally I see this and killing Steam will restore apps to full volume. I hear it's a problem with audiodg.exe but haven't really bothered trying to kill / restore that directly, as it's more work that way.
    • Proposed as answer by Nathan_M Friday, November 29, 2013 7:12 AM
    Thursday, December 13, 2012 6:35 AM
  • It's a bug... somewhere. Occasionally I see this and killing Steam will restore apps to full volume. I hear it's a problem with audiodg.exe but haven't really bothered trying to kill / restore that directly, as it's more work that way.
    I just ran into this, closed steam and all of a sudden the audio was full volume. Wild bug.
    Friday, November 29, 2013 7:13 AM