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Hard drive spins up and computer sluggish after installing official KB938979

    Question

  • I know this isn't a security issue, since it's more of a performance/stability issue. Please move this to the proper forum if needed.

    A few users are reporting abnormal disk activity after installing the official KB938979.  The abnormality disappears when the users uninstall the said patch.  Here's a direct quote of a user at AnandTech ( http://forums.anandtech.com/messageview.aspx?catid=34&threadid=2082460&STARTPAGE=1 )

    [quote begins]
    I can hear the disks spin up and the computer gets sluggish for a second, especially in games. It used to do this a little when I first installed Vista, but it's been pretty good until very recently. I suspect something in the new performance and reliability updates is causing this. I downloaded the final versions from MS 2 days ago, and that's when it seemed to get bad. Any insight you guys can provide will be greatly appreciated.

    Woot!! I think I've got it. It appears to be update 938979 that was causing the problems. The weird thing is it sounded like my drive was starting from a dead stop every time. It's like it was shutting my drive down after every read/write or something Oh well, it's working fine now, and I don't have to hear that stupid drive spinning up all of the time
    [quote ends]

    Can anyone confirm this?  This is especially important since MS will most likely release this to WU possibily this Tuesday.  This can be a problem if true.
    Sunday, August 12, 2007 2:50 AM

All replies

  • Yes, this happens to me as well. When I go to load Windows Media Player after an extended period of time I can hear my secondary drive spin up and after about 3 seconds it works again.

     

    Is there a power setting or something that's affecting it?

     

    Sunday, August 19, 2007 10:24 PM
  • Yeah, I get the same HD spinning up all the time with Vista, Im uninstalling that update now to see if it dissapears, its bloody annoying.

    EDIT: Removed that update, all well now no more drive spinning up all the time every 2 min or so.
    Time for MS to fix it up pls

    BTW: for tech heads I was running 2 x 80gb PATA drives, one a seagate and one a WD (both ATA100 8mb cache) on an Asrock dual sata2 motherboard.
    Tuesday, August 21, 2007 6:49 AM

  • I've had the same issue as stated above. I uninstalled KB938979 and problem solved. Windows update re-installed it and the problem came back. So I know for sure that that update pack is the problem.

    I hope that Microsoft comes up with a patch to the patch - lol

    I can't install KB938979 until this issue is resolved.
    Sunday, September 02, 2007 8:35 PM
  • I also had the same issue with the hard drive until I found this thread and un-installed KB938979. I wonder if the patch has caused additional wear on the hard drive because the disk was stopped and started so many times a day for the last few days...

    Monday, September 03, 2007 6:07 AM
  • Hi everyone,

    I have personally installed the said patch, and nothing seems abnormal for the moment.  I have a PATA Maxtor 200GB (has Vista), a SATA Western Digital 250GB (has XP), and a SATA Seagate 320GB (storage).  There are no abnormal spin down and spin up from any of the hard drive that I can hear.

    Some people have it?  Some people don't?  Why?


    Monday, September 03, 2007 8:58 AM
  • I have this problem on two vista PC's, it seemed to connected with my Belkin UPS connected via USB and i changed to an APC unit connected via serial port and the problem went away.  i tested this on another PC with the same result.  Both PCs were fully patched and i will try uninstalling KB938979 and see if this allows me to use the USB UPS.

     

    Friday, September 07, 2007 2:57 PM
  •  

    Same problem here.

    System specs:
    -Vista 32bit EN, Business Edition
    -Intel Core 2 Duo CPU
    -Asrock 775Dual-VSTA (VIA PT880 Pro/Ultra Chipset)
    -2x Samsung SATA Hard disk connected to motherboard
    -1x Samsung SATA Hard disk connect to Sweex SATA PCI controller
    -Vista HD standy set to 60 minutes (although it's more like 60 seconds)

    The harddisk spinning down (shortly after last access) is the one connected to the Sweex controller. The other HD's probably suffer the same problem, but I use them more constantly so the problem doesn't show up on them.

    Here also some people with this problem:
    http://www.neowin.net/forum/index.php?showtopic=580727&st=0
    Friday, September 14, 2007 6:42 PM
  • This bug happens also without KB938979 patch.

    - Without the patch there's this bug: my secondary hard disk sometimes spins up even if it is not used (my secondary hard disk is not indexed).

    - With the patch there's this bug: my secondary hard disk sometimes spins up and after 1 or 2 seconds it spins down again. Also it happened that I heared 3 sounds consecutively: spin up, spin down, spin up

     

    Saturday, September 15, 2007 2:08 PM
  •  

    Yes, this bug has caused noticeable increase in the Start/Stop Cycles as reported by disk SMART. On a fairly new drive, 6 month old Samsung HD501LJ, contact start stop (CSS) is well over 1,000! This on a system that is power cycled once/twice a day. So, in a short time it ran this counter way up. Fortunately, this was flagged by SMART as a non-average parameter, leading me to this problem resolution. Uninstall KB938979!

     

    Microsoft please fix this "performance update" before my drives die any early death.

    Thursday, September 27, 2007 3:31 AM
  • I have this problem as well, on a new system and brand new Vista Ultimate installation.
    Hard disks sound like powering off/spinning up all the time. This definitely needs an urgent fix!

    EDIT: All seems to work fine after uninstalling the update
    Hardware: AsusP5K PremiumWiFi with 2 Maxtor 320  SATA AHCI
    Thursday, September 27, 2007 9:14 AM
  • I have been having this problem with a 500GB SATA Western Digital drive on Vista Ultimate. I just uninstalled the patch and it seems to be behaving now. I hope a real fix comes out soon because I really want (need?) some of the things fixed in 938979.

    I will post an update if the problem comes back


    EDIT - update

    OK, I have been running this for a while now, and the problem is definitely gone. I am surprised there isn't more outcry about what seems to be a horrible bug, but I suppose the masses don't know (care?) that their hard disks are facing impending doom with all that cycling through ON/OFF.
    Sunday, September 30, 2007 2:51 AM
  •  

    What hardware are you using to reproduce this issue?

     

    I'm seeing it on a Seagate HD and a eSata controller.

     

    If you can determine the controller model and HD model firmware rev then MS can determine if teh KB exposed weaknesses in other drivers (in box or 3rd party).

     

    -Greg

     

    Tuesday, October 02, 2007 8:03 PM
  • In my case, the issue affects both SATA and SCSI disk sub-systems on an Asus P5WDG2 WS Pro workstation. So, it doesn't appear to be hardware/driver specific.

     

    SATA:

    Intel ICH7R (legacy mode)

    (2) Samsung HD501LJ

     

    SCSI:

    Adaptec 39320A-R (HostRAID)

    (2) 146GB Atlas 15K2 RAID0

    (2) 300GB Atlas 10K5
    Wednesday, October 03, 2007 7:33 PM
  • Since noone of MS even bothered to move this thread, fix the problem or give at least
    some sort of reply.... BUMP

    And yes its 100% the hotfix causing this problem. And i really dont know why this is not
    made a TOP PRIORITY bug since it reduces the life span of a harddrive motor DRASTICALLY.

    Asus Striker Extreme (nforce 680 SLI) , WD PATA Hardrives. Problem only on  drives connected
    to the motherboard controller, USB Drives seem not to be affected. Intervall of spin up / down
    2-5 Minutes. Regardless of any activity or not.

    The spin up virtually freezes the System for a short time especially on things like Live TV in Media Center will be interrupted at drive spin up for about 2-3 seconds or more, virtually any activity that demands something of the system will be halted
    for that period of time. Things not affected are normal desktop operations, mouse movement on Desktop, typing in 2D Desktop mode (eg writing in Forums etc).

    Also spin up speed of disk is slow as if cold started. Power Management Settings of Vista do not affect this behaviour in any way.,

    For me it happens with KB941649  too.

    Totally unacceptable if someone would have this problem on a mission critical machine that runs 24h a day
    and ruins his HDs with 1000s of spin up/down processes in a short time, but may need the update to
    fix other stability issues.

    Another Issue i noted just now ..after returning to my pc that was in SLEEP and resuming it from
    Sleep my Network controller was malfunctional. Removed KB Update from my system..problem gone.

    Conclusion this KB has a severe bug with power management features.


    edit removd 941649 in safe mode like i did last time when i had the problem...but the problem
    now still is there. removing 938979 which was still installed but didnt show the problem until
    i chose to install remove 941649 yesterday.

    update:

    After again removing every recent update/hotfix and one by one reinstalling them i can
    say that the bug is reproducable with KB 938979 in Vista X64 and it is a serious bug,
    that can a) significantly reduce battery lifespan on laptops b) reduce harddisk life span
    cause auf excessive motor/spindle wear

    update:

    further annoying side effects now raising their ugly head...:
    Hibernation fails to reactivate USB Device such as Mouse, computer also will not
    respond to shutdown command issued in that state although it is accessible with keyboard.
    Forced Cold Boot needed 2 times to clear the hibernation file, running chkdsk clearing volume
    bitmap errors due to the forced cold boot, etc etc.
    Generally resuming from Hibernation or Sleep is sluggish although disks are quite fast enough
    and computer has 2gb ram on a highend n680i SLI motherboard.

    To me the whole VISTA experience so far is rather a feast of annoyances.

    Not to mention the lousy DX10 performance (8800 GTX), horrible memory management
    (Hellgate London).

    Vista does NOT deliver on just about anything.
    Wednesday, October 31, 2007 1:20 AM
  •  

    Does anyone know the ramafacations of uninstalling KB938979? Is it a serisous performace downgrade?
    Saturday, November 03, 2007 3:54 PM
  •  

    I don't have the problem for some time.


    I recently reinstalled Vista, and if I remember correctly, I did see the problem appear in this new Vista installation. But I changed some things in my system:

    -my memory was instable, which was fixed by putting my bios to default, and settings memory flexibility option to enabled.

    -I disabled the Windows Search service because it was constantly accessing the same files.

     

    Maybe I also changed other options, but I do not remember.

    Tuesday, November 06, 2007 4:26 PM
  •  

    I have the same problem after installing KB938979 on Vista 32 Ultimate - my hard drive (DSmile constantly spins up and down for no reason, and uninstalling the update fixes the problem. It doesn't happen with the system drive, but then again, it's never idle long enough to go to sleep anyway.

     

    Does anyone know if Microsoft is aware of this issue and what are they planning to do about it?
    It would be really bad if this was part of SP1 and it wouldn't let you uninstall/disable this "feature" independently...

     

    Thank you all for finding what causes this problem. For a moment, I thought my drive was about to die :-)

    Tuesday, November 13, 2007 9:08 AM
  • Hi all-

     

    Thank you for your responses to the issues you are facing.

     

    In order to better understand the specific scenarios you are facing, please run msinfo32 and reply with the contents of Components\Storage\Disks,SCSI&IDE

     

    Thank for your time,

    John E[MSFT]

     

    Example output:

     

    Disks

     

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Hitachi HTS541680J9SA00 ATA Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 2
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target ID 0
    Sectors/Track 63
    Size 74.53 GB (80,023,749,120 bytes)
    Total Cylinders 9,729
    Total Sectors 156,296,385
    Total Tracks 2,480,895
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 34.18 GB (36,700,160,000 bytes)
    Partition Starting Offset 1,048,576 bytes
    Partition Disk #0, Partition #1
    Partition Size 40.35 GB (43,324,014,592 bytes)
    Partition Starting Offset 36,701,208,576 bytes

    SCSI

     

    Name Microsoft iSCSI Initiator
    Manufacturer Microsoft
    Status OK
    PNP Device ID ROOT\ISCSIPRT\0000
    Driver c:\windows\system32\drivers\msiscsi.sys (6.0.6001.17041, 177.05 KB (181,304 bytes), 11/8/2007 12:30 PM)

    IDE

     

    Name Ricoh MMC Host Controller
    Manufacturer Ricoh Company
    Status OK
    PNP Device ID PCI\VEN_1180&DEV_0843&SUBSYS_01BD1028&REV_01\4&56BBDF8&0&0AF0
    Memory Address 0xEF9FD500-0xEF9FD5FF
    IRQ Channel IRQ 18
    Driver c:\windows\system32\drivers\rimmptsk.sys (1.0.0.9, 28.25 KB (28,928 bytes), 11/16/2005 7:28 PM)
     
    Name Ricoh Memory Stick Host Controller
    Manufacturer Ricoh Company
    Status OK
    PNP Device ID PCI\VEN_1180&DEV_0592&SUBSYS_01BD1028&REV_0A\4&56BBDF8&0&0BF0
    Memory Address 0xEF9FD600-0xEF9FD6FF
    IRQ Channel IRQ 18
    Driver c:\windows\system32\drivers\rimsptsk.sys (1.0.2.5, 50.63 KB (51,840 bytes), 12/22/2005 4:02 PM)
     
    Name Ricoh xD-Picture Card Controller
    Manufacturer Ricoh Company
    Status OK
    PNP Device ID PCI\VEN_1180&DEV_0852&SUBSYS_01BD1028&REV_05\4&56BBDF8&0&0CF0
    Memory Address 0xEF9FD700-0xEF9FD7FF
    IRQ Channel IRQ 18
    Driver c:\windows\system32\drivers\rixdptsk.sys (6.0.1.0, 36.50 KB (37,376 bytes), 11/14/2006 4:35 PM)
     
    Name Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
    Manufacturer Intel
    Status OK
    PNP Device ID PCI\VEN_8086&DEV_27C4&SUBSYS_01BD1028&REV_01\3&2B8E0B4B&0&FA
    I/O Port 0x0000BFA0-0x0000BFAF
    Driver c:\windows\system32\drivers\intelide.sys (6.0.6001.17041, 17.55 KB (17,976 bytes), 11/8/2007 12:29 PM)
     
    Name IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&5EAA4AE&0&0
    I/O Port 0x000001F0-0x000001F7
    I/O Port 0x000003F6-0x000003F6
    IRQ Channel IRQ 14
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6001.17041, 21.05 KB (21,560 bytes), 11/8/2007 12:28 PM)
     
    Name IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&5EAA4AE&0&1
    I/O Port 0x00000170-0x00000177
    I/O Port 0x00000376-0x00000376
    IRQ Channel IRQ 15
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6001.17041, 21.05 KB (21,560 bytes), 11/8/2007 12:28 PM)

    Tuesday, November 13, 2007 10:06 PM
  • Also, please be specific in the time interval between disk spin-ups and disk spin-downs.  Make a special note if your disk spins down twice within any 15 second period.

     

    Thanks again,

    John E [MSFT]

     

    Tuesday, November 13, 2007 10:45 PM
  • Hi John,

     

    Thanks for trying to help :-)

     

    There are a few cases when I remember the drive spinning up and down twice in less than 15 seconds.

    I didn't find this easy to reproduce, other than uninstalling the "performance update". Sometimes, the PC is completely idle and I would hear the drive spinning up then immediately spinning down again. Usually right after boot up the drive would spin down right after logging in.

    I also noticed it's usually certain the drive will spin up and down when opening/closing Internet Explorer or Media Player.

    For some reason opening my computer, doesn't do anything.

     

    I probably should make it clear that there's no problem running applications from the drive. I can run a game, or play mp3s/movies from this drive without any issues. However, I soon as I stop whatever I'm doing it spins down.

    Also, whenever it does one of these spin-ups for no reason, the drive will always spin back down immediately no matter what.

    Finally, the power settings don't seem to have any effect - it will have this behavior with any time interval set, even "never".

     

    Here's my MSINFO.

    Not sure if it's clear from this but my system drive is the Seagate and the drive spinning up and down is the Maxtor.

     

    As a side note, I couldn't try to check if the system drive would experience this problem too, because it can never go into standby because there are two files - lastalive0.dat, lastalive1.dat - that alternatively write something to the hard drive every few seconds. These files are located at c:\windows\serviceprofiles\localservice\appdata\local\

    Again, I don't know if it's related or not, nor what do these files do exactly.

     

     

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Maxtor 6H500F0 ATA Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 1
    SCSI Logical Unit 0
    SCSI Port 3
    SCSI Target ID 0
    Sectors/Track 63
    Size 465.76 GB (500,105,249,280 bytes)
    Total Cylinders 60,801
    Total Sectors 976,768,065
    Total Tracks 15,504,255
    Tracks/Cylinder 255
    Partition Disk #1, Partition #0
    Partition Size 465.76 GB (500,105,217,024 bytes)
    Partition Starting Offset 32,256 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST3750640AS ATA Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 2
    SCSI Target ID 0
    Sectors/Track 63
    Size 698.64 GB (750,153,761,280 bytes)
    Total Cylinders 91,201
    Total Sectors 1,465,144,065
    Total Tracks 23,256,255
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 698.63 GB (750,153,367,552 bytes)
    Partition Starting Offset 1,048,576 bytes

     

    Name Microsoft iSCSI Initiator
    Manufacturer Microsoft
    Status OK
    PNP Device ID ROOT\ISCSIPRT\0000
    Driver c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164.60 KB (168,552 bytes), 02/11/2006 08:52)

     

    Name JMB36X Standard Dual Channel PCIE IDE Controller
    Manufacturer JMicron Technology Corp.
    Status OK
    PNP Device ID PCI\VEN_197B&DEV_2363&SUBSYS_81E41043&REV_02\4&78B5AEF&0&00E4
    I/O Port 0x0000AC00-0x0000AC07
    I/O Port 0x0000A880-0x0000A883
    I/O Port 0x0000A800-0x0000A807
    I/O Port 0x0000A480-0x0000A483
    I/O Port 0x0000A400-0x0000A40F
    Memory Address 0xF65FE000-0xF65FFFFF
    IRQ Channel IRQ 16
    Driver c:\windows\system32\drivers\pciide.sys (6.0.6000.16386, 13.10 KB (13,416 bytes), 02/11/2006 08:51)
     
    Name ATA Channel 0
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\5&14D128B3&0&0
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 08:51)
     
    Name ATA Channel 1
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\5&14D128B3&0&1
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 08:51)
     
    Name Intel(R) ICH8 4 port Serial ATA Storage Controller - 2820
    Manufacturer Intel
    Status OK
    PNP Device ID PCI\VEN_8086&DEV_2820&SUBSYS_81EC1043&REV_02\3&11583659&0&FA
    I/O Port 0x0000EC00-0x0000EC07
    I/O Port 0x0000E880-0x0000E883
    I/O Port 0x0000E800-0x0000E807
    I/O Port 0x0000E480-0x0000E483
    I/O Port 0x0000E400-0x0000E40F
    I/O Port 0x0000E080-0x0000E08F
    IRQ Channel IRQ 19
    Driver c:\windows\system32\drivers\intelide.sys (6.0.6000.16386, 14.60 KB (14,952 bytes), 02/11/2006 08:51)
     
    Name ATA Channel 0
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&525CDF1&0&0
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 08:51)
     
    Name ATA Channel 1
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&525CDF1&0&1
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 08:51)
     
    Name Intel(R) ICH8 2 port Serial ATA Storage Controller - 2825
    Manufacturer Intel
    Status OK
    PNP Device ID PCI\VEN_8086&DEV_2825&SUBSYS_81EC1043&REV_02\3&11583659&0&FD
    I/O Port 0x0000D400-0x0000D407
    I/O Port 0x0000D080-0x0000D083
    I/O Port 0x0000D000-0x0000D007
    I/O Port 0x0000CC00-0x0000CC03
    I/O Port 0x0000C880-0x0000C88F
    I/O Port 0x0000C800-0x0000C80F
    IRQ Channel IRQ 19
    Driver c:\windows\system32\drivers\intelide.sys (6.0.6000.16386, 14.60 KB (14,952 bytes), 02/11/2006 08:51)
     
    Name ATA Channel 0
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&2AF91A6&0&0
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 08:51)
     
    Name ATA Channel 1
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&2AF91A6&0&1
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 08:51)

    Wednesday, November 14, 2007 4:26 PM
  • I can't beleieve MS hasn't fixed this yet. It's still a problem. Hotfix 941649 ALSO made my 2nd hard drive spin (on and off). I updated a bunch of stuff and it seems as though I can safely install 941649 now. However, 938979 is still giving me the same problems (2nd hard drive keeps turning on and off). I am still not able to leave it installed om my PC. Once 938979 is uninstalled, all work fine.

    What's up with that?

    Update/Edit: My bad, I hadn't seen page 2. Now that I've read it, I see that John is on the case. I can tell you that I have an intel mobo, and both my hard drives are Seagates

    Update/Edit#2: Here my log:

    DISK
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    ST3320620AS ATA Device
    Bytes/Sector    512
    Media Loaded    Yes
    Media Type    Fixed hard disk
    Partitions    2
    SCSI Bus    0
    SCSI Logical Unit    0
    SCSI Port    2
    SCSI Target ID    0
    Sectors/Track    63
    Size    298.09 GB (320,070,320,640 bytes)
    Total Cylinders    38,913
    Total Sectors    625,137,345
    Total Tracks    9,922,815
    Tracks/Cylinder    255
    Partition    Disk #0, Partition #0
    Partition Size    42.68 GB (45,823,002,624 bytes)
    Partition Starting Offset    32,256 bytes
    Partition    Disk #0, Partition #1
    Partition Size    255.41 GB (274,239,060,480 bytes)
    Partition Starting Offset    45,823,034,880 bytes
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    ST3320620AS ATA Device
    Bytes/Sector    512
    Media Loaded    Yes
    Media Type    Fixed hard disk
    Partitions    1
    SCSI Bus    1
    SCSI Logical Unit    0
    SCSI Port    3
    SCSI Target ID    0
    Sectors/Track    63
    Size    298.09 GB (320,070,320,640 bytes)
    Total Cylinders    38,913
    Total Sectors    625,137,345
    Total Tracks    9,922,815
    Tracks/Cylinder    255
    Partition    Disk #1, Partition #0
    Partition Size    298.09 GB (320,070,288,384 bytes)
    Partition Starting Offset    32,256 bytes
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Generic USB CF Reader USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Generic USB MS Reader USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Generic USB SD Reader USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Generic USB SM Reader USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available


    SCSI
    Name    Microsoft iSCSI Initiator
    Manufacturer    Microsoft
    Status    OK
    PNP Device ID    ROOT\ISCSIPRT\0000
    Driver    c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164.60 KB (168,552 bytes), 02/11/2006 4:52 AM)

    Name    Standard Dual Channel PCI IDE Controller
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCI\VEN_11AB&DEV_6101&SUBSYS_610111AB&REV_B1\4&97BC3A7&0&00E1
    I/O Port    0x00001018-0x0000101F
    I/O Port    0x00001024-0x00001027
    I/O Port    0x00001010-0x00001017
    I/O Port    0x00001020-0x00001023
    I/O Port    0x00001000-0x00001FFF
    Memory Address    0x90200000-0x902FFFFF
    IRQ Channel    IRQ 17
    Driver    c:\windows\system32\drivers\pciide.sys (6.0.6000.16386, 13.10 KB (13,416 bytes), 02/11/2006 4:51 AM)
     


    IDE 
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\5&ED01D6C&0&0
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 4:51 AM)
       
    Name    ATA Channel 1
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\5&ED01D6C&0&1
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 4:51 AM)
       
    Name    Intel(R) ICH8 4 port Serial ATA Storage Controller - 2820
    Manufacturer    Intel
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_2820&SUBSYS_514D8086&REV_02\3&18D45AA6&0&FA
    I/O Port    0x00003438-0x0000343F
    I/O Port    0x0000344C-0x0000344F
    I/O Port    0x00003430-0x00003437
    I/O Port    0x00003448-0x0000344B
    I/O Port    0x00003410-0x0000341F
    I/O Port    0x00003400-0x0000340F
    IRQ Channel    IRQ 19
    Driver    c:\windows\system32\drivers\intelide.sys (6.0.6000.16386, 14.60 KB (14,952 bytes), 02/11/2006 4:51 AM)
       
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&6597E82&0&0
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 4:51 AM)
       
    Name    ATA Channel 1
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&6597E82&0&1
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 4:51 AM)
       
    Name    Intel(R) ICH8 2 port Serial ATA Storage Controller - 2825
    Manufacturer    Intel
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_2825&SUBSYS_514D8086&REV_02\3&18D45AA6&0&FD
    I/O Port    0x00003428-0x0000342F
    I/O Port    0x00003444-0x00003447
    I/O Port    0x00003420-0x00003427
    I/O Port    0x00003440-0x00003443
    I/O Port    0x000030F0-0x000030FF
    I/O Port    0x000030E0-0x000030EF
    IRQ Channel    IRQ 19
    Driver    c:\windows\system32\drivers\intelide.sys (6.0.6000.16386, 14.60 KB (14,952 bytes), 02/11/2006 4:51 AM)
       
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&1018F6CF&0&0
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 4:51 AM)
       
    Name    ATA Channel 1
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&1018F6CF&0&1
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 02/11/2006 4:51 AM)

    Hope this helps!

    ps. As far as time internal, I'll have to double check.




    Wednesday, November 14, 2007 9:33 PM
  • For those who would prefer to never have their hard disk spin down, please change the policy in the "Power Options" control panel or via the powercfg command-line:

     

    powercfg -x -disk-timeout-ac 0

    powercfg -x -disk-timeout-dc 0

    powercfg -setactive scheme_current

     

    This should disable the default power-saving features by preventing the disks from spinning down.  You should no longer experience the "lag time" in waiting for the disk to spin back up.  However, you will no longer see the power savings gained by spinning the disk down while it is not in use.

     

    If this does not resolve your disk performance issues, please respond on this thread with details on what your policy settings are, what was occuring at the time, and the msinfo32 info (see my earlier post).

     

    We take our product quality very seriously at Microsoft and I look forward to resolving these issues.

     

    -John E [MSFT]

    Wednesday, November 14, 2007 10:02 PM
  • Thx for looking into this John. I just posted my info up above. You offered a work-around, but I am hoping to get a permanent resolution without having to disable features.

    I'll keep an eye on this thread. I bet it affects a lot of people. It's a hard thing to look up in search engines.  So a lot of people won't make it to this forum/thread.

    WOW!! As I type this, my 2nd hard drive just spun up again (twice) ...guess I'll have to un-install Hotfix 941649 again. WHAT'S GOING ON? Hotfix 941649, and 938979 are both FAULTY
    Wednesday, November 14, 2007 10:15 PM
  • First off, thanks to those who have posted system information.  It should be very helpful in resolving this issue.

     

    The directions I posted are more of a personal setting than a "workaround".  This is completely analogous to monitor or sleep timeouts. 

     

    There are basically three options:

    1.  Disable disk spindown with the settings given above.  You will get increased performance, but also increased power consumption.  This should bring to the functionality prior to installing the KB.

    2.  Keep the default settings.  The system harddrive (i.e. c:\windows) will spindown rarely as it is often accessed for system files and written to.  Secondary hard drives will spindown (and thus spinup) more often as they are accessed less frequently.  This can be considered a balance between power consumption and performance.

    3.  Chose your own settings Smile "Control Panel"=>"Power Options"=>"Change plan settings"=>"Change advanced power settings" =>"Hard Disk"

     

    It would greatly aid the diagnostic process if people experiencing this issue try the different settings to find a balance between power consumption and performance that suits their needs.  If none of the setting options work for your needs, please let us know.

     

    Though I am not at liberty to give specifics, we have recognized our users' concerns around this fix and SP1 should have a better default experience.

     

    -John E [MSFT]

    Wednesday, November 14, 2007 10:43 PM
  • Hi,

     

    I haven't tried the "workaround" yet, but isn't that the same as setting "Turn off hard disks: Never" from Power Options?

    The problem with KB938979 is that the hard disk spins down immediately after being idle for a second, and then spins up/down randomly for no reason. This happens regardless of what's set in Power Options.

     

    I wasn't too worried about the "sluggishness", annoying as it is, but mostly because the hard disk was spinning up/down 100 times a day and it would likely end up killing it.

     

    Keeping KB938979 hidden wouldn't bother me too much (I hadn't noticed any benefit from it anyway), but if SP1 ships with this bug it would be quite embarrassing. Plus, I don't know how long we could delay installing SP1 before it's forced upon everyone anyway.

     

    Thanks again.

    Thursday, November 15, 2007 11:26 AM
  •  Big Dizzle wrote:
    Thx for looking into this John. I just posted my info up above. You offered a work-around, but I am hoping to get a permanent resolution without having to disable features.

    I'll keep an eye on this thread. I bet it affects a lot of people. It's a hard thing to look up in search engines.  So a lot of people won't make it to this forum/thread.

    WOW!! As I type this, my 2nd hard drive just spun up again (twice) ...guess I'll have to un-install Hotfix 941649 again. WHAT'S GOING ON? Hotfix 941649, and 938979 are both FAULTY


    I can't believe this stuff. I'm so glad I found this thread. You guys are talking about the potential of damaging hard drives. I started looking hard for the cause because I did destroy a Maxtor HDD. It was spinning on and off so much that about 30% of it's sectors got corrupted and the drive became unusable.

    I have confirmed that both hotfixes 938979 and 941649 have caused the same symptoms. They are now hidden.

    I wish someone could come up with a common reason why some are seeing this problem, and some supposedly aren't.
    Thursday, November 22, 2007 3:05 AM
  • I bought a new vista HP m9000t. Added a Seagate SATA 500GB second drive. Noticed the constant spin up spin down issue within a few days. These happen consecutively, perhaps every 3 minutes. The drive was dedicated to video storage, and it would do this when nothing should have been written to or from the drive. 

     

    Among other things, I tried reinstalling OS from scratch, and using different hard drives. In one case, a 320GB Hitachi SATA. No difference - spin up and spin down for the second drive. These are drives that exhibited no issues in XP. In my case, the effect of removing 938979 was subtle, if any. Vista power settings made no difference.

     

    I never got around to 941969. I finally gave up and installed a single, bigger drive as an interim fix. Too bad, this PC is fantastic, and I like vista well enough. This is a very serious problem.

    Tuesday, November 27, 2007 3:50 AM
  •  

    Thank you for posting your experiences, eggsala.  It would be very helpful if you could post your sysinfo (specifically for your controller) so we can better narrow down the issue.

     

    Could those experiencing this issue please report the output of the following command from the command prompt?  I would like to make sure that the UI is properly populating power policies - try to say that 10 times fast.

     

    powercfg -q SCHEME_CURRENT SUB_DISK

     

    Mine is currently at an aggressive 1 mintute=60 seconds=0x3c seconds idle timeout.

     

    Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e  (Balanced)
      Subgroup GUID: 0012ee47-9041-4b5d-9b77-535fba8b1442  (Hard disk)
        Power Setting GUID: 6738e2c4-e8a5-4a42-b16a-e040e769756e  (Turn off hard disk after)
          Minimum Possible Setting: 0x00000000
          Maximum Possible Setting: 0xffffffff
          Possible Settings increment: 0x00000001
          Possible Settings units: Seconds
        Current AC Power Setting Index: 0x0000003c
        Current DC Power Setting Index: 0x00000258

     

    After disabling disk spindown, I get the following output:

     

    Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e  (Balanced)
      Subgroup GUID: 0012ee47-9041-4b5d-9b77-535fba8b1442  (Hard disk)
        Power Setting GUID: 6738e2c4-e8a5-4a42-b16a-e040e769756e  (Turn off hard disk after)
          Minimum Possible Setting: 0x00000000
          Maximum Possible Setting: 0xffffffff
          Possible Settings increment: 0x00000001
          Possible Settings units: Seconds
        Current AC Power Setting Index: 0x00000000
        Current DC Power Setting Index: 0x00000258

    If you have "Current AC Power Setting Index: 0x00000000" and you are still finding the disk spin down, please reply with your machine specifics so we can better work to resolve this issue.

     

    Thanks!

    John

    Tuesday, November 27, 2007 4:08 AM
  •  

    My backup drive seems to spin up/down constantly. It's doing once every minute sometimes, then sometimes it will wait the 20 minutes that are set in power management.

    Not only is it noisy but I worry about it damaging itself too.

     

    D:/ is the one spinning up/down all the time.

    C:/ is a RAID0 and spins all the time.

    Here is my sysinfo text:

    Code Block

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Volume0
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target ID 0
    Sectors/Track 63
    Size 279.46 GB (300,066,439,680 bytes)
    Total Cylinders 36,481
    Total Sectors 586,067,265
    Total Tracks 9,302,655
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 279.46 GB (300,072,042,496 bytes)
    Partition Starting Offset 1,048,576 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WDC WD2500KS-00MJB0
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target ID 1
    Sectors/Track 63
    Size 232.88 GB (250,056,737,280 bytes)
    Total Cylinders 30,401
    Total Sectors 488,392,065
    Total Tracks 7,752,255
    Tracks/Cylinder 255
    Partition Disk #1, Partition #0
    Partition Size 232.88 GB (250,056,705,024 bytes)
    Partition Starting Offset 32,256 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model USB2.0 CardReader CF RW USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model USB2.0 CardReader Combo USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available

     

     

    In power management, I have set the drive to spin down after 60 minutes. Hopefully that will make it behave?
    Tuesday, November 27, 2007 5:09 PM
  • Hi John,

     

    My "Turn off hard disk after" is set to never, and after entering the command you suggested I get the following:

     

    Power Scheme GUID: 381b4222-f694-41f0-9685-ff5bb260df2e  (Balanced)
      Subgroup GUID: 0012ee47-9041-4b5d-9b77-535fba8b1442  (Hard disk)
        Power Setting GUID: 6738e2c4-e8a5-4a42-b16a-e040e769756e  (Turn off hard dis
    k after)
          Minimum Possible Setting: 0x00000000
          Maximum Possible Setting: 0xffffffff
          Possible Settings increment: 0x00000001
          Possible Settings units: Seconds
        Current AC Power Setting Index: 0x00000000
        Current DC Power Setting Index: 0x00000258

     

    I'm not sure how much detail you need for my machine specifics, but here goes...

     

    OS Name Microsoft® Windows Vista™ Ultimate
    Version 6.0.6000 Build 6000
    Processor Intel(R) Core(TM)2 CPU          6600  @ 2.40GHz, 2394 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date American Megatrends Inc. 0910, 27/12/2006
    SMBIOS Version 2.4
    Hardware Abstraction Layer Version = "6.0.6000.16386"
    Total Physical Memory 3,006.56 MB
    (Vista 32)

     

    ASUS P5B Deluxe WiFi/AP

    RAM: 4GB (I know I can only use 3GB, but I don't really care).

    Onboard audio, access point and second ethernet port are disabled.

     

    I already listed my hard drives in my previous post, so I'll skip them.

     

    Drive E:
    Description CD-ROM Drive
    Media Loaded No
    Media Type UNKNOWN
    Name Optiarc DVD RW AD-5170A ATA Device
    Manufacturer (Standard CD-ROM drives)
    Status OK
    Transfer Rate -1.00 kbytes/sec
    SCSI Target ID 0
    PNP Device ID IDE\CDROMOPTIARC_DVD_RW_AD-5170A_________________1.11____\6&1F526D7F&0&1.0.0
    Driver c:\windows\system32\drivers\cdrom.sys (6.0.6000.16386, 65.50 KB (67,072 bytes), 02/11/2006 08:51)

    Adapter Description NVIDIA GeForce 8800 GTS
    Adapter RAM 640.00 MB (671,088,640 bytes)
    Installed Drivers nvd3dum.dll,nvwgf2um.dll
    Driver Version 7.15.11.6904
    Driver c:\windows\system32\drivers\nvlddmkm.sys (7.15.11.6904, 7.84 MB (8,224,736 bytes), 28/10/2007 16:52)

    Name [00000005] Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
    Adapter Type Ethernet 802.3
    Product Type Marvell Yukon 88E8056 PCI-E Gigabit Ethernet Controller
    Installed Yes
    PNP Device ID PCI\VEN_11AB&DEV_4364&SUBSYS_81F81043&REV_12\4&360CE69C&0&00E5
    Last Reset 27/11/2007 23:35
    Index 5
    Service Name yukonwlh
    Memory Address 0xF64FC000-0xF64FFFFF
    I/O Port 0x00009800-0x000098FF
    IRQ Channel IRQ 17
    Driver c:\windows\system32\drivers\yk60x86.sys (10.22.1.3, 272.00 KB (278,528 bytes), 31/07/2007 08:22)

    Creative SB X-FI

    Driver: 6.0.1.1302

     

    C-Media CM103 Like Sound Device

    Driver: 6.0.7.316

     

    Logitech QuickCam Fusion

    Driver Version: 11.0.0.1217

     

     

    I don't know what else do you need, but if you want me to give you any other details just ask.

     

    I'd like to add that I've been using Vista since February and I never saw it crash once, so it's unlikely my machine is at fault. However, this problem is very hard to detect and even harder to appear on search results. It's very dissapointing to see that Microsoft isn't taking any action regarding this update.

    Wednesday, November 28, 2007 12:52 AM
  • Hi John, here's the controller info. I've also included disk info, but since I switched to 1 disk to prevent the problem I'm not sure how useful this will be.

     

    Name Intel(R) 82801HR/HH/HO SATA RAID Controller
    Manufacturer Intel
    Status OK
    PNP Device ID PCI\VEN_8086&DEV_2822&SUBSYS_2A5D103C&REV_02\3&11583659&0&FA
    I/O Port 0x0000D880-0x0000D887
    I/O Port 0x0000D800-0x0000D803
    I/O Port 0x0000D480-0x0000D487
    I/O Port 0x0000D400-0x0000D403
    I/O Port 0x0000D080-0x0000D09F
    Memory Address 0xF9CFF000-0xF9CFF7FF
    IRQ Channel IRQ 19
    Driver c:\windows\system32\drivers\iastorv.sys (6.2.0.1015, 226.60 KB (232,040 bytes), 11/2/2006 2:36 AM)
     
    Name Microsoft iSCSI Initiator
    Manufacturer Microsoft
    Status OK
    PNP Device ID ROOT\ISCSIPRT\0000
    Driver c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164.60 KB (168,552 bytes), 11/2/2006 3:52 AM)

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WDC WD7500AAKS-00RBA0
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 4
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target ID 0
    Sectors/Track 63
    Size 698.64 GB (750,153,761,280 bytes)
    Total Cylinders 91,201
    Total Sectors 1,465,144,065
    Total Tracks 23,256,255
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 97.66 GB (104,857,600,000 bytes)
    Partition Starting Offset 1,048,576 bytes
    Partition Disk #0, Partition #1
    Partition Size 39.06 GB (41,943,040,000 bytes)
    Partition Starting Offset 104,858,648,576 bytes
    Partition Disk #0, Partition #2
    Partition Size 29.30 GB (31,457,280,000 bytes)
    Partition Starting Offset 146,801,688,576 bytes
    Partition Disk #0, Partition #3
    Partition Size 532.62 GB (571,895,447,552 bytes)
    Partition Starting Offset 178,258,968,576 bytes

     

    Wednesday, November 28, 2007 10:26 PM
  •  

    Though I do not have Vista, and have not downloaded that version K-something or other, I was experiencing that SAME problem.  Everytime I would load Internet Explorer, it would make my HD spin.  So after searching, I found your problem and looked at the responses.  It worked for me.  It just turns out that it was a PayPal plugin.  Everything was fine until I DL that...then everytime I would click something in IE or FireFox, the HD would start whizzin and the stop.  So I went to see if I could do the Never Power Down 1st...It was already set.

    Then I went to find the Powe Permission (or something to that effect) and found an icon that let me run IE without plugins.  After loading IE that way..THERE WAS NO SPINNING!!!  So I exited all of my IE windows and then tried to find the .DLL and stuff and even DL HighJack...Turns out I didn't have to do all that.  I went to Manage Add-ons in Tools on IE7 and then disabled the Pay-Pal plug-ins.  Went to the Add/Remove Programs and unistalled it.  Opened up a new IE window, and BANG!!  NO SPINNING...YAY!!

     

    I guess the good that came from this was that I defragged my HD and then actually did a virus scan (finally).  I even freed up my HD spacee on my partitions and gave myself some more paging space..LOL

     

    So I got to house clean and do some optomizing...but since the problem is solved (hopefully) I think spring cleaning is done!

     

    Thanks for a starting point!!!

    Thursday, November 29, 2007 2:29 AM
  • To add another data point:

    I've had this problem for months.  I uninstalled KB938979, but the problem persisted.  I then uninstalled KB941649 and it stopped.  To tempt fate, I reinstalled KB938979.  Initially, I didn't hear anything, but after an hour or so, the spinning up and down returned.  So, it looks like I need both updates uninstalled to avoid the problem.




    My output from System Information is:

    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    ST340016A ATA Device
    Bytes/Sector    512
    Media Loaded    Yes
    Media Type    Fixed hard disk
    Partitions    2
    SCSI Bus    0
    SCSI Logical Unit    0
    SCSI Port    0
    SCSI Target ID    1
    Sectors/Track    63
    Size    37.27 GB (40,015,987,200 bytes)
    Total Cylinders    4,865
    Total Sectors    78,156,225
    Total Tracks    1,240,575
    Tracks/Cylinder    255
    Partition    Disk #0, Partition #0
    Partition Size    25.70 GB (27,595,782,144 bytes)
    Partition Starting Offset    32,256 bytes
    Partition    Disk #0, Partition #1
    Partition Size    11.57 GB (12,420,172,800 bytes)
    Partition Starting Offset    27,595,814,400 bytes
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    WDC WD2500JS-55NCB1 ATA Device
    Bytes/Sector    512
    Media Loaded    Yes
    Media Type    Fixed hard disk
    Partitions    1
    SCSI Bus    0
    SCSI Logical Unit    0
    SCSI Port    2
    SCSI Target ID    0
    Sectors/Track    63
    Size    232.88 GB (250,056,737,280 bytes)
    Total Cylinders    30,401
    Total Sectors    488,392,065
    Total Tracks    7,752,255
    Tracks/Cylinder    255
    Partition    Disk #1, Partition #0
    Partition Size    232.88 GB (250,057,064,448 bytes)
    Partition Starting Offset    1,048,576 bytes
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Genesys CF  USB Reader USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Genesys MS  USB Reader USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Genesys SD  USB Reader USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Genesys SM  USB Reader USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available


    Name    Microsoft iSCSI Initiator
    Manufacturer    Microsoft
    Status    OK
    PNP Device ID    ROOT\ISCSIPRT\0000
    Driver    c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164.60 KB (168,552 bytes), 11/2/2006 3:52 AM)


    Name    Standard Dual Channel PCI IDE Controller
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCI\VEN_11AB&DEV_6101&SUBSYS_610111AB&REV_B1\4&97BC3A7&0&00E1
    I/O Port    0x00001018-0x0000101F
    I/O Port    0x00001024-0x00001027
    I/O Port    0x00001010-0x00001017
    I/O Port    0x00001020-0x00001023
    I/O Port    0x00001000-0x00001FFF
    Memory Address    0x92100000-0x921FFFFF
    IRQ Channel    IRQ 17
    Driver    c:\windows\system32\drivers\pciide.sys (6.0.6000.16386, 13.10 KB (13,416 bytes), 11/2/2006 3:51 AM)
       
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\5&ED01D6C&0&0
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 11/2/2006 3:51 AM)
       
    Name    ATA Channel 1
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\5&ED01D6C&0&1
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 11/2/2006 3:51 AM)
       
    Name    Intel(R) ICH8 4 port Serial ATA Storage Controller - 2820
    Manufacturer    Intel
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_2820&SUBSYS_514D8086&REV_02\3&18D45AA6&0&FA
    I/O Port    0x00002438-0x0000243F
    I/O Port    0x0000244C-0x0000244F
    I/O Port    0x00002430-0x00002437
    I/O Port    0x00002448-0x0000244B
    I/O Port    0x00002410-0x0000241F
    I/O Port    0x00002400-0x0000240F
    IRQ Channel    IRQ 19
    Driver    c:\windows\system32\drivers\intelide.sys (6.0.6000.16386, 14.60 KB (14,952 bytes), 11/2/2006 3:51 AM)
       
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&6597E82&0&0
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 11/2/2006 3:51 AM)
       
    Name    ATA Channel 1
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&6597E82&0&1
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 11/2/2006 3:51 AM)
       
    Name    Intel(R) ICH8 2 port Serial ATA Storage Controller - 2825
    Manufacturer    Intel
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_2825&SUBSYS_514D8086&REV_02\3&18D45AA6&0&FD
    I/O Port    0x00002428-0x0000242F
    I/O Port    0x00002444-0x00002447
    I/O Port    0x00002420-0x00002427
    I/O Port    0x00002440-0x00002443
    I/O Port    0x000020F0-0x000020FF
    I/O Port    0x000020E0-0x000020EF
    IRQ Channel    IRQ 19
    Driver    c:\windows\system32\drivers\intelide.sys (6.0.6000.16386, 14.60 KB (14,952 bytes), 11/2/2006 3:51 AM)
       
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&1018F6CF&0&0
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 11/2/2006 3:51 AM)
       
    Name    ATA Channel 1
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&1018F6CF&0&1
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 11/2/2006 3:51 AM)

    Sunday, December 02, 2007 2:58 PM
  • I have this problem too, on my work PC and my laptop, even when on AC and set to high performance. HEre is my work PC:


      Subgroup GUID: 0012ee47-9041-4b5d-9b77-535fba8b1442  (Hard disk)
        Power Setting GUID: 6738e2c4-e8a5-4a42-b16a-e040e769756e  (Turn off hard dis
    k after)
          Minimum Possible Setting: 0x00000000
          Maximum Possible Setting: 0xffffffff
          Possible Settings increment: 0x00000001
          Possible Settings units: Seconds
        Current AC Power Setting Index: 0x00000e10
        Current DC Power Setting Index: 0x000004b0

    I ran the command line you suggested and now it says this:

    Power Scheme GUID: 8c5e7fda-e8bf-4a96-9a85-a6e23a8c635c  (High performance)
      Subgroup GUID: 0012ee47-9041-4b5d-9b77-535fba8b1442  (Hard disk)
        Power Setting GUID: 6738e2c4-e8a5-4a42-b16a-e040e769756e  (Turn off hard dis
    k after)
          Minimum Possible Setting: 0x00000000
          Maximum Possible Setting: 0xffffffff
          Possible Settings increment: 0x00000001
          Possible Settings units: Seconds
        Current AC Power Setting Index: 0x00000000
        Current DC Power Setting Index: 0x000004b0


    I have a little 36GB Raptor and these really do not like to be spun up and down to the extent that they say so in the manual.

    Controllers:

    Name    Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
    Manufacturer    Intel
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_27DF&SUBSYS_01DE1028&REV_01\3&172E68DD&0&F9
    I/O Port    0x0000FFA0-0x0000FFAF
    Driver    c:\windows\system32\drivers\intelide.sys (6.0.6000.16386, 16.10 KB (16,488 bytes), 11/2/2006 2:38 AM)
        
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&43794&0&0
    I/O Port    0x000001F0-0x000001F7
    I/O Port    0x000003F6-0x000003F6
    IRQ Channel    IRQ 14
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 19.60 KB (20,072 bytes), 11/2/2006 2:38 AM)
        
    Name    Standard AHCI 1.0 Serial ATA Controller
    Manufacturer    Standard AHCI 1.0 Serial ATA Controller
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_27C1&SUBSYS_01DE1028&REV_01\3&172E68DD&0&FA
    I/O Port    0x0000FE00-0x0000FE07
    I/O Port    0x0000FE10-0x0000FE13
    I/O Port    0x0000FE20-0x0000FE27
    I/O Port    0x0000FE30-0x0000FE33
    I/O Port    0x0000FEC0-0x0000FECF
    Memory Address    0xFF97FC00-0xFF97FFFF
    IRQ Channel    IRQ 20
    Driver    c:\windows\system32\drivers\msahci.sys (6.0.6000.16386, 24.10 KB (24,680 bytes), 11/2/2006 2:38 AM)
        
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&302BF1C2&0&0
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 19.60 KB (20,072 bytes), 11/2/2006 2:38 AM)
        
    Name    ATA Channel 1
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&302BF1C2&0&1
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 19.60 KB (20,072 bytes), 11/2/2006 2:38 AM)
        
    Name    ATA Channel 2
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&302BF1C2&0&2
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 19.60 KB (20,072 bytes), 11/2/2006 2:38 AM)
        
    Name    ATA Channel 3
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&302BF1C2&0&3
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 19.60 KB (20,072 bytes), 11/2/2006 2:38 AM)

    Drives:

    Drive    C:
    Description    Local Fixed Disk
    Compressed    No
    File System    NTFS
    Size    298.04 GB (320,013,856,768 bytes)
    Free Space    118.49 GB (127,229,194,240 bytes)
    Volume Name   
    Volume Serial Number    F6737B5F
       
    Drive    D:
    Description    CD-ROM Disc
       
    Drive    E:
    Description    Local Fixed Disk
    Compressed    No
    File System    NTFS
    Size    148.96 GB (159,948,791,808 bytes)
    Free Space    35.53 GB (38,145,093,632 bytes)
    Volume Name   
    Volume Serial Number    24308966
       
    Drive    F:
    Description    Local Fixed Disk
    Compressed    No
    File System    NTFS
    Size    34.48 GB (37,019,565,568 bytes)
    Free Space    12.76 GB (13,696,989,696 bytes)
    Volume Name    Raptor
    Volume Serial Number    3A6CFA27
       
    Drive    G:
    Description    Removable Disk
       
    Drive    H:
    Description    Removable Disk
       
    Drive    I:
    Description    Removable Disk
       
    Drive    J:
    Description    Removable Disk

    Tuesday, December 04, 2007 12:10 AM
  • I have this issue too.  Second hard drive spins up and immediately back down with each file access.  Although in my case, setting the power management option to 'never' seems to keep the drive spinning.

    Disks
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    ST3500630AS
    Bytes/Sector    512
    Media Loaded    Yes
    Media Type    Fixed hard disk
    Partitions    4
    SCSI Bus    0
    SCSI Logical Unit    0
    SCSI Port    0
    SCSI Target ID    0
    Sectors/Track    63
    Size    465.76 GB (500,105,249,280 bytes)
    Total Cylinders    60,801
    Total Sectors    976,768,065
    Total Tracks    15,504,255
    Tracks/Cylinder    255
    Partition    Disk #0, Partition #0
    Partition Size    39.19 MB (41,094,144 bytes)
    Partition Starting Offset    32,256 bytes
    Partition    Disk #0, Partition #1
    Partition Size    10.00 GB (10,737,418,240 bytes)
    Partition Starting Offset    41,943,040 bytes
    Partition    Disk #0, Partition #2
    Partition Size    229.92 GB (246,870,441,984 bytes)
    Partition Starting Offset    10,779,361,280 bytes
    Partition    Disk #0, Partition #3
    Partition Size    225.81 GB (242,456,985,600 bytes)
    Partition Starting Offset    257,649,803,264 bytes
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    WDC WD5000AAKS-65TMA0
    Bytes/Sector    512
    Media Loaded    Yes
    Media Type    Fixed hard disk
    Partitions    1
    SCSI Bus    0
    SCSI Logical Unit    0
    SCSI Port    0
    SCSI Target ID    1
    Sectors/Track    63
    Size    465.76 GB (500,105,249,280 bytes)
    Total Cylinders    60,801
    Total Sectors    976,768,065
    Total Tracks    15,504,255
    Tracks/Cylinder    255
    Partition    Disk #1, Partition #0
    Partition Size    465.76 GB (500,105,740,288 bytes)
    Partition Starting Offset    1,048,576 bytes
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    TEAC USB   HS-CF Card USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    TEAC USB   HS-MS Card USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    TEAC USB   HS-SD Card USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    TEAC USB   HS-xD/SM USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available

    SCSI
    Name    Intel(R) 82801HR/HH/HO SATA RAID Controller
    Manufacturer    Intel
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_2822&SUBSYS_01DB1028&REV_02\3&172E68DD&1&FA
    I/O Port    0x0000FE00-0x0000FE07
    I/O Port    0x0000FE10-0x0000FE13
    I/O Port    0x0000FE20-0x0000FE27
    I/O Port    0x0000FE30-0x0000FE33
    I/O Port    0x0000FEC0-0x0000FEDF
    Memory Address    0xFF97F800-0xFF97FFFF
    IRQ Channel    IRQ 20
    Driver    c:\windows\system32\drivers\iastor.sys (6.2.0.2002, 244.50 KB (250,368 bytes), 8/7/2007 10:53 PM)
       
    Name    Microsoft iSCSI Initiator
    Manufacturer    Microsoft
    Status    OK
    PNP Device ID    ROOT\ISCSIPRT\0000
    Driver    c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164.60 KB (168,552 bytes), 11/2/2006 3:52 AM)


    IDE
    nothing

    Friday, December 14, 2007 2:16 AM
  • Well surprise surprise - After installing the batch of LATEST updates(NOT including the 2 K# updates that have been giving us problems) My 2nd hard drive has started to spin up constantly again.

    John, you said that MS is on top of things. Why is this STILL happening? This is the 3rd update that's caused this. Now I have to uninstall all the latest updates AGAIN. This is SO annoying. How are we supposed to leave our system to "automatic updates" if it causes problems?

     Back to XP?
    Friday, December 14, 2007 12:31 PM
  • Well, I'm glad I turned off automatic updates and didn't install the lastest batch of updates that I was "offered."
    Saturday, December 15, 2007 1:38 AM
  • I've been having the hard drive spin up/down problem also.  I have tried setting the disk time out to 5 minutes, 120 minutes, and 0 minutes, and they all have the effect of spinning down the hard drive after a random amount of time, usually less than two minutes.  I have heard it spin up, then down, then up right away again, within the span of 15 seconds.

    I've been using DiskCheckup from www.passmark.com to monitor the SMART parameters of my hard drive.  With each spin up/spin down, three parameters increment: Start/Stop Count, Load/Unload Cycle Count, and Load Cycle Count.

    Oddly enough, this problem seems similar to a problem Linux Ubuntu users have been complaining about: http://www.linux-hero.com/rant/explanation-ubuntu-hard-drive-wear-and-tear

    Here's my msinfo32.  This is an HP pavilion 2550se laptop, BTW.

    Components/Storage/SCSI:
    Name    Microsoft iSCSI Initiator
    Manufacturer    Microsoft
    Status    OK
    PNP Device ID    ROOT\ISCSIPRT\0000
    Driver    c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164.60 KB (168,552 bytes), 11/1/2006 10:52 PM)

    Components/Storage/IDE:
    Name    Ricoh MMC Host Controller
    Manufacturer    Ricoh Company
    Status    OK
    PNP Device ID    PCI\VEN_1180&DEV_0843&SUBSYS_30CD103C&REV_12\4&39A8C531&0&4AF0
    Memory Address    0xF4400C00-0xF4400CFF
    IRQ Channel    IRQ 18
    Driver    c:\windows\system32\drivers\rimmptsk.sys (6.0.1.0, 31.50 KB (32,256 bytes), 11/15/2006 7:16 AM)
       
    Name    Ricoh Memory Stick Controller
    Manufacturer    Ricoh Company
    Status    OK
    PNP Device ID    PCI\VEN_1180&DEV_0592&SUBSYS_30CD103C&REV_12\4&39A8C531&0&4BF0
    Memory Address    0xF4401000-0xF44010FF
    IRQ Channel    IRQ 18
    Driver    c:\windows\system32\drivers\rimsptsk.sys (6.0.1.0, 42.50 KB (43,520 bytes), 11/15/2006 2:42 AM)
       
    Name    Ricoh xD-Picture Card Controller
    Manufacturer    Ricoh Company
    Status    OK
    PNP Device ID    PCI\VEN_1180&DEV_0852&SUBSYS_30CD103C&REV_12\4&39A8C531&0&4CF0
    Memory Address    0xF4401400-0xF44014FF
    IRQ Channel    IRQ 18
    Driver    c:\windows\system32\drivers\rixdptsk.sys (6.0.1.0, 36.50 KB (37,376 bytes), 11/15/2006 12:35 AM)
       
    Name    Intel(R) ICH8M Ultra ATA Storage Controllers - 2850
    Manufacturer    Intel
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_2850&SUBSYS_30CD103C&REV_03\3&21436425&0&F9
    I/O Port    0x00001830-0x0000183F
    Driver    c:\windows\system32\drivers\pciide.sys (6.0.6000.16386, 13.10 KB (13,416 bytes), 11/1/2006 10:51 PM)
       
    Name    ATA Channel 0
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&2B907630&0&0
    I/O Port    0x000001F0-0x000001F7
    I/O Port    0x000003F6-0x000003F6
    IRQ Channel    IRQ 14
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 11/1/2006 10:51 PM)
       
    Name    ATA Channel 1
    Manufacturer    (Standard IDE ATA/ATAPI controllers)
    Status    OK
    PNP Device ID    PCIIDE\IDECHANNEL\4&2B907630&0&1
    I/O Port    0x00000170-0x00000177
    I/O Port    0x00000376-0x00000376
    IRQ Channel    IRQ 15
    Driver    c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 18.60 KB (19,048 bytes), 11/1/2006 10:51 PM)
       
    Name    Intel(R) 82801HEM/HBM SATA AHCI Controller
    Manufacturer    Intel
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_2829&SUBSYS_30CD103C&REV_03\3&21436425&0&FA
    I/O Port    0x000018F8-0x000018FF
    I/O Port    0x000018EC-0x000018EF
    I/O Port    0x000018F0-0x000018F7
    I/O Port    0x000018E8-0x000018EB
    I/O Port    0x00001C00-0x00001C1F
    Memory Address    0xF4705000-0xF47057FF
    IRQ Channel    IRQ 20
    Driver    c:\windows\system32\drivers\iastor.sys (7.0.0.1020, 271.27 KB (277,784 bytes), 2/12/2007 4:36 AM)

    Saturday, December 15, 2007 9:44 AM
  •  

    SP1 cured it for me!
    Sunday, December 16, 2007 9:26 AM
  • That´s so good to hear :-)

     

    Just to make sure. Did you have both KB938979 and KB941649 installed and by installing SP1 the problem stopped?

     

     

    Sunday, December 16, 2007 10:14 PM
  • I found a workaround.  Look for the hdparm tool, which is part of Linux, and has been ported to Windows.  You can use it to probe internal parameters of your hard drive.  The "-S" command is the one you want.  For example, to set the spindown time of your first hard drive to 5 minutes, do:

       hdparm -S 60 /dev/hda

    The parameter 60 is multiplied by 5 seconds.  /dev/hda refers to your "first" hard drive, probably c:.  The second drive would be /dev/hdb, and so on.

    Here's a Wikipedia page on hdparm.
    Here's a link to download a Windows version of it.
    You can also find it in the "Utils" package in Cygwin.

    Ed

    Tuesday, December 18, 2007 9:01 AM
  • Now, should the average person really need to use some program ported from linux to manually adjust their HD parameters?  This seems ridiculous.

    I have been having the same problems as the posters above.  First it was KB938979 then it was KB941649 now it's these new updates.

    Its absurd that a company as big as MS can't keep their flagship product from possibly damaging hard drives.  I think that the bashing that MS gets on the internet is one of the rare times where one of these flamefests is 100% deserved.
    Sunday, December 23, 2007 8:03 AM
  •  Marlz wrote:
    Now, should the average person really need to use some program ported from linux to manually adjust their HD parameters?  This seems ridiculous.

    I have been having the same problems as the posters above.  First it was KB938979 then it was KB941649 now it's these new updates.

    Its absurd that a company as big as MS can't keep their flagship product from possibly damaging hard drives.  I think that the bashing that MS gets on the internet is one of the rare times where one of these flamefests is 100% deserved.


    Yep, thats why Ive gone back to XP...
    Sunday, December 23, 2007 8:08 AM
  • My guess is that this workaround would essentially keep the drive spinning all the time, which isn't desirable.  Basically, if you set the spindown time to 5 minutes, a few seconds after it spins down Vista will wake it up again.

    As for SP1, I get an error when I try to install it, so for the moment that's not a solution for me.
    Sunday, December 23, 2007 4:32 PM
  • Update for Windows Vista (KB943899)

    http://www.microsoft.com/downloads/details.aspx?FamilyID=a23e4401-74b7-4987-96ab-86735f718a8e

    http://support.microsoft.com/kb/943899/en-us

    This update improves performance, responsiveness, and reliability of Windows Vista in various scenarios. This update resolves the following issues on a Windows Vista-based computer:

    You receive a "Stop 0x000000A0" error when you try to switch the computer to the hibernate state.
    You receive a "Stop 0x0000009f" error when you switch the computer to the hibernate state or to the standby state. Or, you receive this Stop error when you resume the computer from the hibernate state or from the standby state. This problem occurs on a computer that has a wireless network connection.
    The disk does not spin down after a specified time of inactivity.

    Additionally, this update can help improve performance when you perform operations that are related to large disk I/O. After you apply this update, you may notice up to a 15 percent performance improvement in some copying operations and when moving some large files.

     

    Does this new update fix this problem?

    Sunday, December 23, 2007 7:54 PM
  • I took the plunge and installed KB943899 (after reinstalling KB938979 and KB941649).  My secondary drive is still spinning up and down, although the frequency seems to be less than previously--maybe once every minute instead of once every 20 seconds.
    Sunday, December 23, 2007 11:05 PM
  • On about the sixth try, I got SP1 to install (by rebooting with the shift key held down to block many of the startup processes).  It does appear to have fixed the hard drive spin up/spin down issue.
    Monday, December 24, 2007 12:29 PM
  • Thank goodness I found this post! I have four HDDs and I thought that I was having failure on them.........

    I will be getting SP1 ASAP (as soon as pre-requisites are installed) but until then I disabled 938979.

    I thought I was going nuts!
    Saturday, December 29, 2007 12:55 PM
  • I cant beleive this thread has been going since 14th August and there is still no resolution to this  problem. Since installing Vista 64bit and update KB938979 ive had this random frequent (every 5 mins) whiring clicking noise.

     

    It took me ages to realise what the noise was. Ive been swapping sata leads, power leads. downloading sata drivers, I was just about to blame my hardware, until i stumbled across this thread and now i know its the hard drive spinning up and down causing the problem.

     

      I uninstall KB938979 and all of my problems are solved. No random clicking whiring noise. Everything is running fine. But you know how it works you plug one leak and another springs up somewhrere else.

    So what am i missing out on not having this update.

     

    And as for changing the hard drive power settings to never never power off. This had no effect on the problem i was having.

     

    I have to echo previous comments. With so many replies regarding this since 14th August why has this not been sorted yet.

     

    How will i know its safe to install these updates and it wont harm my hardware.

     

    I Spent alot of money on Vista and at the moment very disapointed with this problem and directx10 on 8800gts

     

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WDC WD2500KS-00MJB0 ATA Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 1
    SCSI Logical Unit 0
    SCSI Port 2
    SCSI Target ID 0
    Sectors/Track 63
    Size 232.88 GB (250,056,737,280 bytes)
    Total Cylinders 30,401
    Total Sectors 488,392,065
    Total Tracks 7,752,255
    Tracks/Cylinder 255
    Partition Disk #1, Partition #0
    Partition Size 232.88 GB (250,048,479,744 bytes)
    Partition Starting Offset 32,256 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WDC WD3200AAKS-00VYA0
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target ID 0
    Sectors/Track 63
    Size 298.09 GB (320,070,320,640 bytes)
    Total Cylinders 38,913
    Total Sectors 625,137,345
    Total Tracks 9,922,815
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 298.09 GB (320,069,435,392 bytes)
    Partition Starting Offset 1,048,576 bytes

    Name Microsoft iSCSI Initiator
    Manufacturer Microsoft
    Status OK
    PNP Device ID ROOT\ISCSIPRT\0000
    Driver c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 194.60 KB (199,272 bytes), 02/11/2006 09:40)
    Name JMB36X Standard Dual Channel PCIE IDE Controller
    Manufacturer JMicron Technology Corp.
    Status OK
    PNP Device ID PCI\VEN_197B&DEV_2363&SUBSYS_B0001458&REV_02\4&1BE94685&0&00E3
    I/O Port 0x0000B000-0x0000BFFF
    I/O Port 0x0000B100-0x0000B103
    I/O Port 0x0000B200-0x0000B207
    I/O Port 0x0000B300-0x0000B303
    I/O Port 0x0000B400-0x0000B40F
    Memory Address 0xF2000000-0xF20FFFFF
    IRQ Channel IRQ 19
    Driver c:\windows\system32\drivers\pciide.sys (6.0.6000.16386, 13.10 KB (13,416 bytes), 02/11/2006 09:38)
     
    Name ATA Channel 0
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\5&321C66E6&0&0
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 19.60 KB (20,072 bytes), 02/11/2006 09:38)
     
    Name ATA Channel 1
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\5&321C66E6&0&1
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16386, 19.60 KB (20,072 bytes), 02/11/2006 09:38)
     
    Name Intel(R) ICH9 SATA AHCI Controller
    Manufacturer Intel
    Status OK
    PNP Device ID PCI\VEN_8086&DEV_2922&SUBSYS_B0051458&REV_02\3&13C0B0C5&1&FA
    I/O Port 0x0000E600-0x0000E607
    I/O Port 0x0000E700-0x0000E703
    I/O Port 0x0000E800-0x0000E807
    I/O Port 0x0000E900-0x0000E903
    I/O Port 0x0000EA00-0x0000EA1F
    Memory Address 0xF2102000-0xF21027FF
    IRQ Channel IRQ 19
    Driver c:\windows\system32\drivers\iastor.sys (7.6.0.1011, 373.02 KB (381,976 bytes), 05/01/2008 18:02)

     

     

    Sunday, January 06, 2008 8:39 PM
  • It's the week of January 10, 2008.

     This week's updates are AGAIN making my HD spin up continuously. This is BS. I'm buying a mac.

     I'm done! Thanks for nothing.
    Friday, January 11, 2008 1:19 AM
  • Big Dizzle,

     

    Try waiting for SP1 to come out.  It is likely any updates before SP1 will have the same flaw or at least expose the same problem, it is because of the way updates are packaged.  If the component exposing the flaw is a core component then it is likely that almost all updates will come with this component update.  If SP1 still exhibits this issue MS will find that more useful.

     

    Greg

    Friday, January 11, 2008 1:59 AM
  • I hear ya, but this whole issue shouldn't be an issue anymore. I'm tired of hoping that the latest updates won't mess up my PC. We gave MS lots of time to resolve this and obviously THEY DO NOT CARE.

    It's too bad, I was one of the few that actually liked Vista. Like I said, I'm done. Time to join the mac revolution I guess.
    Friday, January 11, 2008 3:05 AM
  • I had to remove KB938979, KB941649 and KB 943078 because my HD spins up all the time. Today I installed new updates and again my HD begins to spin up very often. So I can go and figure out which KB I must deinstall again. This sux bigtime, I paid big $$$ for that Vista ***. It's time M$ resolves this problem.
    Friday, January 11, 2008 1:01 PM
  • I had the exact same symptoms listed in this thread repeatedly: Windows Vista OS, Secondary hard drive is in my case a raid1 array of WD2500YS drives. The array would spin up whenever accessed and at other times when there did not appear to be a reason. The parameters set in the control panel applet were ignored completely and the drives would spin down withing seconds if no further access requests were made. I would be able to keep the drives spun up if I kept writing files to them or reading media from them. This has been very frustrating for some time now and I never made the corrolation between the issue and KB938979.

    Yesterday, I uninstalled KB938979 and the issue is resolved for me. The drives now obey the parameters set in the control panel power options. Like others have said before me, I hope this issue does not reoccur as a result of installing Service Pack 1  the option to uninstall the offending hotfix would be unavailable.

    Wednesday, January 16, 2008 5:41 PM
  • I was having this problem as well. Vista seemed to be ignoring the spin-down time in the Power Options control panel. I had it set to 20 minutes, but it would spin up and down every 10 seconds or so. However, changing the spindown time to "Never" seems to have done the trick. It's not ideal, I'd like it to actually spin down after 20 minutes, but it's better than the alternative in my opinion.

    I have vista installed on a secondary hard drive as I have a dual boot of XP that I use from time to time. I don't know if that contributes or not.
    Saturday, January 19, 2008 7:31 PM
  • Just with response to bluedude. I found setting spindown to never also cured the problem.

     

    Sunday, January 20, 2008 9:41 AM
  • Where can I find this spindown setting? I looked in the power options -> Edit plan settings -> advanced settings, but I can't find it?
    Tuesday, January 22, 2008 1:58 PM
  • Like others here, I'm really glad I found this site.  I've been searching for months (obviosly not very well) for info.  My Gateway computer is still under warranty, and Gateway tech support has been clueless about the problem.  They've already sent me a replacement hard drive, thinking that was the problem (not), and have offered to send a new motherboard (and someone to install it), which I told them to wait on.  Lot's of time and $ have been wasted on this bug. 

     

    My work-around has been to open a file on my D drive and when the drive goes into spin-up, spin-down mode, I just save it, and the problem goes away for a while.  I plan to delete the patches that have been mentioned, but what are the patches for, anyway?

     

    The other thing I did, in desperation, was change a bios setting - changing the "configure SATA as:" from "RAID" to "IDE." (my drives are not raided)  This didn't end the problem, but made it happen less frequently, that is, it wouldn't start happening as soon as it used to, but once it starts, it keeps on going.

     

    The other interesting bug, which probably isn't related, but you never know, is that my clock time (the time in the lower right corner) is always slow, raning from 5-15 minutes or so.  I've re-set it, changed the "synchronization setting" and replaced the battery on motherboard, all to no avail.

     

     

     

     

    Tuesday, January 22, 2008 6:07 PM
  • I recently upgraded and encountered this problem, thank god I got curious and didn't leave it as just a vista thing...I knew it didn't sound right.

     

    Anyway my system has stopped the noises since I uninstalled both the 938979 and the 941649 patches. I have been interested in testing the RC SP1 but I am not sure if my system will start it again or not...

     

    I just helped my uncle buy a laptop here before he left to go back to Thailand, it has 2 HDDs in it and came preinstalled with x64 on it, we updated it on my internet here and everything before it went back...it wasn't making noises at the time, but I hope it doesn't start because he probably won't know what to do or maybe even that it is a bad noise...

     

     

    Anyway here is my msinfo

     

    DISKS

     

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST3200827A ATA Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target ID 1
    Sectors/Track 63
    Size 186.31 GB (200,049,647,616 bytes)
    Total Cylinders 387,621
    Total Sectors 390,721,968
    Total Tracks 6,201,936
    Tracks/Cylinder 16
    Partition Disk #1, Partition #0
    Partition Size 186.31 GB (200,047,329,280 bytes)
    Partition Starting Offset 1,048,576 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WDC WD1200BB-00DAA3 ATA Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target ID 0
    Sectors/Track 63
    Size 111.79 GB (120,031,511,040 bytes)
    Total Cylinders 14,593
    Total Sectors 234,436,545
    Total Tracks 3,721,215
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 111.79 GB (120,031,543,296 bytes)
    Partition Starting Offset 1,048,576 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WDC WD1200JB-00CRA0 ATA Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 1
    SCSI Logical Unit 0
    SCSI Port 1
    SCSI Target ID 1
    Sectors/Track 63
    Size 111.79 GB (120,031,511,040 bytes)
    Total Cylinders 14,593
    Total Sectors 234,436,545
    Total Tracks 3,721,215
    Tracks/Cylinder 255
    Partition Disk #2, Partition #0
    Partition Size 111.78 GB (120,023,253,504 bytes)
    Partition Starting Offset 32,256 bytes

     

    SCSI

     

    Name Microsoft iSCSI Initiator
    Manufacturer Microsoft
    Status OK
    PNP Device ID ROOT\ISCSIPRT\0000
    Driver c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 194.60 KB (199,272 bytes), 2/11/2006 6:40 PM)

     

    IDE

     

    Name Standard Dual Channel PCI IDE Controller
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCI\VEN_10DE&DEV_0053&SUBSYS_815A1043&REV_F2\3&2411E6FE&0&30
    I/O Port 0x0000F000-0x0000F00F
    Driver c:\windows\system32\drivers\pciide.sys (6.0.6000.16584, 15.55 KB (15,928 bytes), 9/01/2008 12:46 PM)
     
    Name IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&18DCD8DE&0&0
    I/O Port 0x000001F0-0x000001F7
    I/O Port 0x000003F6-0x000003F6
    IRQ Channel IRQ 14
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16584, 22.05 KB (22,584 bytes), 9/01/2008 12:46 PM)
     
    Name IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&18DCD8DE&0&1
    I/O Port 0x00000170-0x00000177
    I/O Port 0x00000376-0x00000376
    IRQ Channel IRQ 15
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16584, 22.05 KB (22,584 bytes), 9/01/2008 12:46 PM)
     
    Name Standard Dual Channel PCI IDE Controller
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCI\VEN_10DE&DEV_0054&SUBSYS_815A1043&REV_F3\3&2411E6FE&0&38
    I/O Port 0x000009F0-0x000009F7
    I/O Port 0x00000BF0-0x00000BF3
    I/O Port 0x00000970-0x00000977
    I/O Port 0x00000B70-0x00000B73
    I/O Port 0x0000DC00-0x0000DC0F
    Memory Address 0xFE02D000-0xFE02DFFF
    IRQ Channel IRQ 21
    Driver c:\windows\system32\drivers\pciide.sys (6.0.6000.16584, 15.55 KB (15,928 bytes), 9/01/2008 12:46 PM)
     
    Name IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&9C32E82&0&0
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16584, 22.05 KB (22,584 bytes), 9/01/2008 12:46 PM)
     
    Name IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&9C32E82&0&1
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16584, 22.05 KB (22,584 bytes), 9/01/2008 12:46 PM)
     
    Name Standard Dual Channel PCI IDE Controller
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCI\VEN_10DE&DEV_0055&SUBSYS_815A1043&REV_F3\3&2411E6FE&0&40
    I/O Port 0x000009E0-0x000009E7
    I/O Port 0x00000BE0-0x00000BE3
    I/O Port 0x00000960-0x00000967
    I/O Port 0x00000B60-0x00000B63
    I/O Port 0x0000C800-0x0000C80F
    Memory Address 0xFE02C000-0xFE02CFFF
    IRQ Channel IRQ 22
    Driver c:\windows\system32\drivers\pciide.sys (6.0.6000.16584, 15.55 KB (15,928 bytes), 9/01/2008 12:46 PM)
     
    Name IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&A3381B&0&0
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16584, 22.05 KB (22,584 bytes), 9/01/2008 12:46 PM)
     
    Name IDE Channel
    Manufacturer (Standard IDE ATA/ATAPI controllers)
    Status OK
    PNP Device ID PCIIDE\IDECHANNEL\4&A3381B&0&1
    Driver c:\windows\system32\drivers\atapi.sys (6.0.6000.16584, 22.05 KB (22,584 bytes), 9/01/2008 12:46 PM)

    Friday, January 25, 2008 3:25 AM
  • Okay, I jumped the gun on posting my success by uninstalling KB938979 because for a little while after uninstalling, my secondary raid array discs stayed spinning for the time set by the power options applet. after a reboot recently, the issue has reoccurred (3 spin up/down cycles just while looking over this forum topic. In fact, I just paused to set the sleep time to never for the drives. I believe that this issue will significantly reduce the serviceable life span of disk drives affected by this problem. This should be a priority fix by Microsoft. I am aghast to discovery there has not been any official word other than the workaround of keeping your drives spinning indefinitely. For what it's worth here's my info:


    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Data
    Bytes/Sector    512
    Media Loaded    Yes
    Media Type    Fixed hard disk
    Partitions    1
    SCSI Bus    0
    SCSI Logical Unit    0
    SCSI Port    0
    SCSI Target ID    1
    Sectors/Track    63
    Size    233.76 GB (250,994,419,200 bytes)
    Total Cylinders    30,515
    Total Sectors    490,223,475
    Total Tracks    7,781,325
    Tracks/Cylinder    255
    Partition    Disk #1, Partition #0
    Partition Size    233.76 GB (250,996,588,544 bytes)
    Partition Starting Offset    1,048,576 bytes
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Raptors
    Bytes/Sector    512
    Media Loaded    Yes
    Media Type    Fixed hard disk
    Partitions    1
    SCSI Bus    0
    SCSI Logical Unit    0
    SCSI Port    0
    SCSI Target ID    0
    Sectors/Track    63
    Size    138.49 GB (148,704,837,120 bytes)
    Total Cylinders    18,079
    Total Sectors    290,439,135
    Total Tracks    4,610,145
    Tracks/Cylinder    255
    Partition    Disk #0, Partition #0
    Partition Size    138.49 GB (148,703,805,440 bytes)
    Partition Starting Offset    1,048,576 bytes
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Generic Flash HS-CF USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
       
    Description    Disk drive
    Manufacturer    (Standard disk drives)
    Model    Generic Flash HS-COMBO USB Device
    Bytes/Sector    Not Available
    Media Loaded    Yes
    Media Type    Not Available
    Partitions    0
    SCSI Bus    Not Available
    SCSI Logical Unit    Not Available
    SCSI Port    Not Available
    SCSI Target ID    Not Available
    Sectors/Track    Not Available
    Size    Not Available
    Total Cylinders    Not Available
    Total Sectors    Not Available
    Total Tracks    Not Available
    Tracks/Cylinder    Not Available
    Name    Intel(R) ICH8R/ICH9R SATA RAID Controller
    Manufacturer    Intel
    Status    OK
    PNP Device ID    PCI\VEN_8086&DEV_2822&SUBSYS_1073147B&REV_02\3&2411E6FE&0&FA
    I/O Port    0x0000FA00-0x0000FA07
    I/O Port    0x0000F900-0x0000F903
    I/O Port    0x0000F800-0x0000F807
    I/O Port    0x0000F700-0x0000F703
    I/O Port    0x0000F600-0x0000F61F
    Memory Address    0xFDFFD000-0xFDFFD7FF
    IRQ Channel    IRQ 19
    Driver    c:\windows\system32\drivers\iastor.sys (7.8.0.1012, 301.02 KB (308,248 bytes), 12/3/2007 8:44 PM)
       
    Name    SCSI/RAID Host Controller
    Manufacturer    (Standard mass storage controllers)
    Status    OK
    PNP Device ID    ACPI\PNPA000\4&5D18F2DF&0
    I/O Port    0x0000FFE0-0x0000FFEF
    IRQ Channel    IRQ 9
       
    Name    Microsoft iSCSI Initiator
    Manufacturer    Microsoft
    Status    OK
    PNP Device ID    ROOT\ISCSIPRT\0000
    Driver    c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164.60 KB (168,552 bytes), 11/2/2006 4:52 AM)

    Saturday, January 26, 2008 5:26 PM
  • While I'm generally a linux guy, I am however a techie so have to know the ins and outs of Vista so I can fix all the problems it causes all my customers.  This one is a really prevelant one, and pisses me off something chronic.  Again, WHY havnt MS done anything about this?  This IS forums.MICROSOFT.com, right?  Stupid useless idiots.  Ok, that's probably just frustration talking, but MS is really crossing the line when their bugs start destroying hardware.  Losing a vista install and a bit of data is one thing, but having a 500GB HD die early could *really* ruin somebody's day.

    I'm about 40% like, 60% hate vista now... I love the start menu's search functionality, I love the fact you can repartition and manipulate drives without rebooting... but the rest of it SUX.  It's scary not knowing what my computer is *actually* doing... I set up a fresh install with a net connection, downloaded all updates then sat back and watched as over about 3 hours it transmitted 212MB and received 86.  With NOTHING running.

    The only way you can save your computers from listening to MS servers before your own commands is boycott the idiots altogether.

    Wow - talk about *way* off topic but I'm frustrated at once again being FORCED to use MS software just because the masses do.  Fix the bloody HD spin-up/dwn issue NOW - we've payed you BILLIONS for it for fucks sakes.
    Sunday, January 27, 2008 10:30 AM
  • Hello together.

    I experience the same problem with Vista. (power saving worked fine in XP with this hardware configuration)


    1.) Secondary (storage drives) spin up even though there should be no activity on these drives

    2.) Especially when I have running applications (that are installed on my primary (system) drive) the problem occurs that the secondary hard discs are spinnung up and down, then up and down again, within a few seconds. It worries me a lot since I am in fear of a hard disc malfunction as a result.

    My specs (msinfo32 is in german, but I guess you can read out the controller and disk brands anyway):

    DISKS

    Beschreibung    Laufwerk
    Hersteller    (Standardlaufwerke)
    Modell    ST3120026AS
    Bytes pro Sektor    512
    Geladene Medien    Ja
    Medientyp    Festplatte
    Partitionen    2
    SCSI-Bus    0
    SCSI-LUN    0
    SCSI-Anschluss    0
    SCSI-Zielkennung    1
    Sektoren pro Spur    63
    Größe    111,79 GB (120.031.511.040 Bytes)
    Zylinder insgesamt    14.593
    Sektoren insgesamt    234.436.545
    Spuren insgesamt    3.721.215
    Spuren pro Zylinder    255
    Partition    Datenträger Nr. 1, Partition Nr. 0
    Partitionsgröße    106,17 GB (114.002.348.544 Bytes)
    Partitionstartoffset    32.256 Bytes
    Partition    Datenträger Nr. 1, Partition Nr. 1
    Partitionsgröße    5,62 GB (6.029.130.240 Bytes)
    Partitionstartoffset    114.002.380.800 Bytes
       
    Beschreibung    Laufwerk
    Hersteller    (Standardlaufwerke)
    Modell    ST3120026AS
    Bytes pro Sektor    512
    Geladene Medien    Ja
    Medientyp    Festplatte
    Partitionen    1
    SCSI-Bus    0
    SCSI-LUN    0
    SCSI-Anschluss    0
    SCSI-Zielkennung    2
    Sektoren pro Spur    41
    Größe    111,79 GB (120.032.885.760 Bytes)
    Zylinder insgesamt    49.722
    Sektoren insgesamt    234.439.230
    Spuren insgesamt    5.718.030
    Spuren pro Zylinder    115
    Partition    Datenträger Nr. 2, Partition Nr. 0
    Partitionsgröße    111,79 GB (120.034.123.776 Bytes)
    Partitionstartoffset    0 Bytes
       
    Beschreibung    Laufwerk
    Hersteller    (Standardlaufwerke)
    Modell    ST3250410AS
    Bytes pro Sektor    512
    Geladene Medien    Ja
    Medientyp    Festplatte
    Partitionen    2
    SCSI-Bus    0
    SCSI-LUN    0
    SCSI-Anschluss    0
    SCSI-Zielkennung    0
    Sektoren pro Spur    63
    Größe    232,88 GB (250.056.737.280 Bytes)
    Zylinder insgesamt    30.401
    Sektoren insgesamt    488.392.065
    Spuren insgesamt    7.752.255
    Spuren pro Zylinder    255
    Partition    Datenträger Nr. 0, Partition Nr. 0
    Partitionsgröße    97,66 GB (104.857.600.000 Bytes)
    Partitionstartoffset    1.048.576 Bytes
    Partition    Datenträger Nr. 0, Partition Nr. 1
    Partitionsgröße    135,23 GB (145.199.464.448 Bytes)
    Partitionstartoffset    104.858.648.576 Bytes

    SCSI

    Name    SCSI/RAID Host Controller
    Hersteller    (Standard mass storage controllers)
    Status    OK
    PNP-Gerätekennung    ACPI\PNPA000\4&5D18F2DF&0
    E/A-Port    0x0000FFE0-0x0000FFEF
    IRQ-Kanal    IRQ 9
       
    Name    Microsoft iSCSI-Initiator
    Hersteller    Microsoft
    Status    OK
    PNP-Gerätekennung    ROOT\ISCSIPRT\0000
    Treiber    c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164,60 KB (168.552 Bytes), 02.11.2006 09:52)

    IDE

    Name    Intel(R) 82801G (ICH7 Family) Ultra ATA Storage Controllers - 27DF
    Hersteller    Intel
    Status    OK
    PNP-Gerätekennung    PCI\VEN_8086&DEV_27DF&SUBSYS_81791043&REV_01\3&11583659&0&F9
    E/A-Port    0x0000FFA0-0x0000FFAF
    Treiber    c:\windows\system32\drivers\intelide.sys (6.0.6000.16584, 17,05 KB (17.464 Bytes), 09.01.2008 19:34)
       
    Name    IDE-Kanal
    Hersteller    (Standard-IDE-ATA/ATAPI-Controller)
    Status    OK
    PNP-Gerätekennung    PCIIDE\IDECHANNEL\4&A663227&0&0
    E/A-Port    0x000001F0-0x000001F7
    E/A-Port    0x000003F6-0x000003F6
    IRQ-Kanal    IRQ 14
    Treiber    c:\windows\system32\drivers\atapi.sys (6.0.6000.16584, 21,05 KB (21.560 Bytes), 09.01.2008 19:34)
       
    Name    IDE-Kanal
    Hersteller    (Standard-IDE-ATA/ATAPI-Controller)
    Status    OK
    PNP-Gerätekennung    PCIIDE\IDECHANNEL\4&A663227&0&1
    E/A-Port    0x00000170-0x00000177
    E/A-Port    0x00000376-0x00000376
    IRQ-Kanal    IRQ 15
    Treiber    c:\windows\system32\drivers\atapi.sys (6.0.6000.16584, 21,05 KB (21.560 Bytes), 09.01.2008 19:34)
       
    Name    Intel(R) 82801GR/GH SATA AHCI Controller
    Hersteller    Intel
    Status    OK
    PNP-Gerätekennung    PCI\VEN_8086&DEV_27C1&SUBSYS_26061043&REV_01\3&11583659&0&FA
    E/A-Port    0x0000A800-0x0000A807
    E/A-Port    0x0000A400-0x0000A403
    E/A-Port    0x0000A000-0x0000A007
    E/A-Port    0x00009800-0x00009803
    E/A-Port    0x00009400-0x0000940F
    Speicheradresse    0xD9DFFC00-0xD9DFFFFF
    IRQ-Kanal    IRQ 23
    Treiber    c:\windows\system32\drivers\iastor.sys (7.8.0.1012, 301,02 KB (308.248 Bytes), 14.12.2007 18:24)


    Tuesday, January 29, 2008 11:36 AM
  • Okay, this is gonna sound funny, but I think the bug is that the time for spin down is actually "Seconds" instead of "Minutes" like it suggests.

    I changed this to 300 and it's consistantly shutting my HDD's down after 5 minutes of inactivity. I haven't tried with larger time intervals as I don't want to sit there with a stopwatch checking it out. Setting it to 20 causes my HDD's to shut down consistantly after 20 seconds.

    My fastest drive is my second drive which I mainly use as a swap drive and don't want the OS putting it to sleep as I only have 4GB ram and swap gets used a lot (darn visual studio).
    Tuesday, February 05, 2008 3:40 AM
  • Interesting about the seconds instead of minutest theory, I will test it when i get home, but I can say for sure that my power setting for hard disk shut-off have been set to 30 min and Never and my two secondary Seagate Barracuda 200GB drives spin up and down constantly - within seconds of being accessed.

     

    I have managed to remedy the problem by uninstalling both the 938979 and the 941649 patches.

    After I uninstalled 938979 and rebooted, the problem persisted, so I decided to uninstall 941649 also, and bingo, the drives behaved properly.

     

    At first I thought this was a power issue, so I went ahead and bought a 550W power supply to replace my 430W, but the drives were still spinning up and down wildly. So I wasted $80 on the PSU.

     

    I'll wait for SP1 around February 15th or so, and if this bug is not fixes, I'll re-install XP, *sigh*

     

    Tuesday, February 05, 2008 5:20 PM
  • Hey guys, after installing SP1 the problem doesn't occur anymore, so stay tuned...
    Thursday, February 07, 2008 1:14 PM
  • I'll wait for an offical SP1 release to install it, as opposed to an RC.

    I tried the one guys theory of seconds as opposed to minutes in power

    managament, and it worked.

    My power settings for hard drive power off were on variuos times, 20, 30, minutes, even

    Never, and yet my drives would spin up and down constantly.

    I changed it to 900 and my secondary drives stay on now - strange.

    MS automatically reinstalled the KB's I uninstalled previously to solve this issue.

     

    So the solutions for now are,

    1. uninstall and keep MS from re-installing the KB's mentioned in the thread

    2. use a high number for "minutes" to power down your hard drives (more like "seconds")

    3. wait for mid Feb release of SP1

     

     

     

    Thursday, February 07, 2008 3:45 PM
  •  

    Im in the same boat. Thought I was going crazy. I will uninstall the KB's, disable autoupdate and patiently wait for SP1. I really feel for the guys back in August 07 who have been waiting forever. I would have probabley went to XP and waited for SP! to reinstall vista so I don't risk ruining my hard drives. At any rate, a lack of response from Microsoft is alarming. They could have at least acknowledged officially that SP1 will fix the issue. Thanks to all those who did the research.
    Wednesday, February 13, 2008 2:57 AM
  •  

    Still occurs after uninstalling kb938979. No spin up while I was watching a movie for an hour, then suddly spin up that would interrupt movie play, this would get progressively worse to where it would interrupt the movie every 20 or so seconds. Seems like the best "solution" for now at any rate is to type in the power commands given by the MS tech on page two of this thread. Haven't done that yet, so I can't say it will stop the spin up for sure. Honestly I hope that SP1 really does solve this extremely annoying problem. I can see lawsuits for runined hard drives and hardware in MS future if this next service pack doesn't resolve the issue.
    Wednesday, February 13, 2008 5:42 AM
  • one last thing. I reenabled auto updates since it seems that vista needs some pre-reqs to SP1. This also causing 938979 to reinstall. Not a big loss since I was still getting spinup problems without it. Any official word as to when SP1 is to be released?

     

    Wednesday, February 13, 2008 5:51 AM
  • Hi victims of the Mysterious Hard Drive Demolishing Update Club,

     

    This is rather hilarious. Yesterday Auto Update offered KB943899. Info at http://support.microsoft.com/kb/943899.

     

    It's in the same "updates that improves the performance, responsiveness, and reliability of Windows Vista" range that created this problem, so this update could very well contain the solution...

     

    But no... it doesn't. What does it repair? Well, it resolves the disk does not spin down after a specified time of inactivity... This is a killer, right? I'd be laughing my brains out if it wasn't so serious.

     

    My background in short terms. At the beginning of this year i lost 2 hard drives at once. Had a very hard time recovering important data, replaced the drives, installed Vista and updated it. But then i heard these strange ticking sounds coming out of the computer again, the same ones i began to notice a little while before my 2 hard drives died. Afraid of losing more drives i began to search for answers, and ended up here. Then everything fell into place: i remembered installing the performance update KB938979 not long before the drives began spinning and got killed.

     

    Thanks to this thread i successfully workaround the spinning up and down issue by changing the hard drive sleep policy to "never" in Power Options, waiting for a final fix.

     

    By the way, after installing this new update i removed the workaround and changed the hard drive sleep policy back to 20 minutes again. You never know, right? But unfortunately the drives started spinning up and down again immedeately, so i reapplied the workaround in order to protect my 2 ATA and 2 SATA drives from a violent death.

     

    At this time i really can't believe that Microsoft still hasn't fixed the problem, considering the great risks for so many people all over the world. Having said that, on the other hand it surprises me that there is so little information about the subject on the Internet. Not from victims, not from Microsoft. So what the hell is going on here?

     

    Kind regards and success to all,

    Gerard

    Thursday, February 14, 2008 8:33 AM
  • I don't believe it...but no spinning anymore...thank you!

     

    After de-installing both the 938979 and the 941649 patches...

     

    But Iam still thinking about going back to XP because this is one of many problems with Vista...

    --------

     

    Oh no...while postings this...all my harddisks are spinning up and down again...

     

    tomorrow i will buy a mac..

     

     

     

    Thursday, February 14, 2008 7:31 PM
  •  SteKel wrote:

    Hi victims of the Mysterious Hard Drive Demolishing Update Club,

     

    This is rather hilarious. Yesterday Auto Update offered KB943899. Info at http://support.microsoft.com/kb/943899.

     

    It's in the same "updates that improves the performance, responsiveness, and reliability of Windows Vista" range that created this problem, so this update could very well contain the solution...

     

    But no... it doesn't. What does it repair? Well, it resolves the disk does not spin down after a specified time of inactivity... This is a killer, right? I'd be laughing my brains out if it wasn't so serious.

     

    My background in short terms. At the beginning of this year i lost 2 hard drives at once. Had a very hard time recovering important data, replaced the drives, installed Vista and updated it. But then i heard these strange ticking sounds coming out of the computer again, the same ones i began to notice a little while before my 2 hard drives died. Afraid of losing more drives i began to search for answers, and ended up here. Then everything fell into place: i remembered installing the performance update KB938979 not long before the drives began spinning and got killed.

     

    Thanks to this thread i successfully workaround the spinning up and down issue by changing the hard drive sleep policy to "never" in Power Options, waiting for a final fix.

     

    By the way, after installing this new update i removed the workaround and changed the hard drive sleep policy back to 20 minutes again. You never know, right? But unfortunately the drives started spinning up and down again immedeately, so i reapplied the workaround in order to protect my 2 ATA and 2 SATA drives from a violent death.

     

    At this time i really can't believe that Microsoft still hasn't fixed the problem, considering the great risks for so many people all over the world. Having said that, on the other hand it surprises me that there is so little information about the subject on the Internet. Not from victims, not from Microsoft. So what the hell is going on here?

     

    Kind regards and success to all,

    Gerard



    Oh, this is terrible news indeed for more than one reason. Yes, installing the recent update KB943899 absolutely does make the hard drive repeatedly spinning down issue reoccur. Worse, and what has me very concerned, is that while uninstalling both KB938979 and KB941649 previously resolved this problem,  installing KB943899 both brings the problem back AND is included in Vista Service Pack 1. The other two updates must be superceded by KB943899 and thus are not included in SP1. This hotfix is listed on page 55 of the Microsoft document entitled Notable Changes in Windows Vista SP1 which can be found at the following URL:

    http://www.microsoft.com/downloads/details.aspx?FamilyID=D69C4E1B-C81A-41BE-B1F5-66E615BA5912&displaylang=en


    This is NOT GOOD! Is there anyone on this forum currently using the Vista SP1 RTM? Were you previously was suffering from this problem? Does it happen still/again with the service pack installed?

    Good luck everyone,
    Marc
    Saturday, February 16, 2008 4:02 PM
  • My machine suffers from the same problem described in this thread.  I have my power options set to turn off the hard disks after 20 minutes.  That's when one of my drives is powered off and then back on about 5 seconds after it completely spins down.  The complete cycle take 30 seconds, so my drive is being spun up 120 times per hour.  It repeats this until I open the Windows Explorer and force some activity on my second drive.  That buys me another 20 minutes of inactivity.

     

    Update:

    Uninstalling KB938979 & KB941649 does not resolve the problem for me.  At this point in time there could be newer updates that also cause the problem.

     

    Disks


    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST3360320AS
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 2
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target ID 0
    Sectors/Track 63
    Size 335.35 GB (360,078,082,560 bytes)
    Total Cylinders 43,777
    Total Sectors 703,277,505
    Total Tracks 11,163,135
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 325.49 GB (349,492,114,944 bytes)
    Partition Starting Offset 32,256 bytes
    Partition Disk #0, Partition #1
    Partition Size 9.86 GB (10,585,935,360 bytes)
    Partition Starting Offset 349,492,147,200 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model ST3360320AS
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 0
    SCSI Target ID 2
    Sectors/Track 63
    Size 335.35 GB (360,078,082,560 bytes)
    Total Cylinders 43,777
    Total Sectors 703,277,505
    Total Tracks 11,163,135
    Tracks/Cylinder 255
    Partition Disk #1, Partition #0
    Partition Size 335.35 GB (360,077,852,672 bytes)
    Partition Starting Offset 1,048,576 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Generic- Compact Flash USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Generic- MS/MS-Pro USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Generic- SD/MMC USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model Generic- SM/xD-Picture USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available


    SCSI


    Name Intel(R) ICH8R/ICH9R SATA RAID Controller
    Manufacturer Intel
    Status OK
    PNP Device ID PCI\VEN_8086&DEV_2822&SUBSYS_2A6F103C&REV_02\3&11583659&0&FA
    I/O Port 0x0000B880-0x0000B887
    I/O Port 0x0000B800-0x0000B803
    I/O Port 0x0000B480-0x0000B487
    I/O Port 0x0000B400-0x0000B403
    I/O Port 0x0000B080-0x0000B09F
    Memory Address 0xF9BFF000-0xF9BFF7FF
    IRQ Channel IRQ 19
    Driver c:\windows\system32\drivers\iastor.sys (7.6.0.1011, 298.02 KB (305,176 bytes), 12/25/2007 11:41 AM)
     
    Name Microsoft iSCSI Initiator
    Manufacturer Microsoft
    Status OK
    PNP Device ID ROOT\ISCSIPRT\0000
    Driver c:\windows\system32\drivers\msiscsi.sys (6.0.6000.16386, 164.60 KB (168,552 bytes), 11/2/2006 1:52 AM)


    IDE


    [Blank]

    -Chuck

    Wednesday, February 27, 2008 10:12 AM
  • Does anyone know when sp1 is going to be released.  I've had the spin up/down problem for about 2 months now.  Remedyd only by keeping the hds on 24/7.  Really hopeing sp1 solves this problem.  If sp1 doens't solve the problem, I'm going to upgrade to windows xp.

    Sunday, March 02, 2008 4:57 AM
  • I'm having the same problem. And, it seems to be getting worse. I just installed Visual Studio 2008 Pro a few days back and store all my projects/solutions on the secondary drive and it's become a nightmare. I type in a line of code, hit return, and have to wait until the second drive wakes up from the previous line of code. I may not be the fastest coder in the world but I can type at 60wpm and this is bordering on the ridiculous. I've even tried a number of the various sleep settings and it just seems to exacerbate the problem and now the silly thing won't even go into sleep mode unless I put it there manually. Hopefully a fix is coming sooner than later because the drive now makes a gawd awful grinding noise when the system tries to go into sleep mode automatically.

     

    Here's my system info on the drives;

     

    Description Disk drive
    Manufacturer (Standard disk drives)
    Model FUJITSU MAX3147NP SCSI Disk Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 2
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 1
    SCSI Target ID 0
    Sectors/Track 63
    Size 136.73 GB (146,813,022,720 bytes)
    Total Cylinders 17,849
    Total Sectors 286,744,185
    Total Tracks 4,551,495
    Tracks/Cylinder 255
    Partition Disk #0, Partition #0
    Partition Size 39.19 MB (41,094,144 bytes)
    Partition Starting Offset 32,256 bytes
    Partition Disk #0, Partition #1
    Partition Size 136.69 GB (146,771,896,320 bytes)
    Partition Starting Offset 41,126,400 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SEAGATE ST3300007LW SCSI Disk Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Fixed hard disk
    Partitions 1
    SCSI Bus 0
    SCSI Logical Unit 0
    SCSI Port 1
    SCSI Target ID 1
    Sectors/Track 63
    Size 279.39 GB (299,992,412,160 bytes)
    Total Cylinders 36,472
    Total Sectors 585,922,680
    Total Tracks 9,300,360
    Tracks/Cylinder 255
    Partition Disk #1, Partition #0
    Partition Size 279.39 GB (299,992,379,904 bytes)
    Partition Starting Offset 32,256 bytes
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SMSC 223 U HS-CF USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SMSC 223 U HS-MS USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SMSC 223 U HS-SD/MMC USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model SMSC 223 U HS-SM USB Device
    Bytes/Sector Not Available
    Media Loaded Yes
    Media Type Not Available
    Partitions 0
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track Not Available
    Size Not Available
    Total Cylinders Not Available
    Total Sectors Not Available
    Total Tracks Not Available
    Tracks/Cylinder Not Available
     
    Description Disk drive
    Manufacturer (Standard disk drives)
    Model WD 5000AAKS Externa USB Device
    Bytes/Sector 512
    Media Loaded Yes
    Media Type Removable media
    Partitions 1
    SCSI Bus Not Available
    SCSI Logical Unit Not Available
    SCSI Port Not Available
    SCSI Target ID Not Available
    Sectors/Track 63
    Size 465.76 GB (500,105,249,280 bytes)
    Total Cylinders 60,801
    Total Sectors 976,768,065
    Total Tracks 15,504,255
    Tracks/Cylinder 255
    Partition Disk #2, Partition #0
    Partition Size 465.76 GB (500,105,217,024 bytes)
    Partition Starting Offset 32,256 bytes

    Monday, March 03, 2008 4:27 AM
  • Hi Guys

    I bought a new HP vista computer recently 9090 and I have had major problems with the computer freezing for approx 5 seconds at regular intervals especially when using Windows Media centre or video capture. It coincides with a hard drive apparently powering up ( or so it seems to me. I am not great with computers and I do not know which drive is causing this problem.)

     I am finding this increasingly annoying as this never occurred with my old Xp computer. Also it seems very sluggish when starting from sleep ? mode ( After 10 minutes or so the screen goes blank and powers down. It starts again when I move the mouse... is this sleep mode??)

     

    Should I switch of the automatic updates and remove all the recent updates.?

     

    The new computer is much more powerful than my old ( 2yr) Sony Xp but it runs much more erratically. I do think that I made an error switching to Vista as Xp was generally trouble free..

     

     

     

    Best wishes from Edinburgh Scotland

     

    Monday, March 03, 2008 7:45 PM
  • After installing Vista just this morning, I've spent the entire day changing settings/installing programs.  Heck of a learning curve.  In other words, the PC has been on the bench right next to me all day.  Noise was usual.

    After rebooting to allow the most recent installed program to work I decided to install all the Windows Updates.  After an entire day rebooting after installing various programs, what's one more?  All was well after a restart, and I went to bed (the PC is in my bedroom).  PC was left on, since it's fairly quiet.  I'd just continue installing programs in the morning.

    I'm woken up 3 hours later, not knowing why.  That's when I noticed my HDD's are making funny noises.  They seem to be constantly powering down and back up again, over and over.  I use SpeedFan's SMART analyzer, and it would often freeze for a few seconds after selecting each HDD... something it never used to do.  And that noise!  Why does it sound like they're spinning down (with loud CLICK noise once done), then start spinning back up again, as if I'd just turned the PC on?

    After getting up and reading various Seagate HDD "noise/ticking" forums, I come across this thread.  HELLO~!

    Updates KB938979, KB941649, and KB943899 uninstalled, and LO AND BEHOLD all is well.
    Saturday, March 08, 2008 9:29 PM
  • ... and after posting, I'm re-reading this and CLICK!  I hear a HDD power down, then start spinning up again.

    That's it.  All Updates going bye-bye.
    Saturday, March 08, 2008 9:35 PM
  • This is RIDICULOUS.  It is just beyond me that MS could have this thread on THEIR forums and barely give it a reply.  I wonder if the row of cubicles responsible for taking care of these forums and dealing with this type of customer service would be fired if a major class action lawsuit for causing hard drive failure were to land on MS' doorstep.

    I have waited long enough for some kind of solution.  I am going VERY public with what is going on here.


    Disgusted.
    Sunday, March 09, 2008 9:24 AM
  • I am glad I found this thread. I have exactly the same problem and it drives me crazy because I know this behaviour can cause serious damage to a hard drive. But what is most astonishing is that this problem persists several months and still no patch is available at this time.
    I've never had more problems after installing an OS than I had with Vista. This hard disk problem, (still) no sound after resume from sleep (I already installed all patches), reset repeat rate (keystrokes) after resume from sleep mode...
    Monday, March 10, 2008 2:03 AM
  • Just to followup, I went ahead and downloaded the "Important" security-related Windows Updates, and all continues to be well.  All HDD's running smoothly.

    It's only the optional "Recommended" updates wherein the problem lies.  This thread has identified three, but after removing those, I still had the "stop/start spinning" HDD issue, so there is likely at least one more renegade "recommended" KB update out there. 

    Either way, I hope it's fixed before the official SP1 release.
    Monday, March 10, 2008 5:40 AM
  • I'm glad I found this topic, i've been noticing my hard drive turning on/off like carzy for a while now. this is not good MS should fix this ASAP if they don't want a class action lawsuit! This will kill your hard drive prematurly,

    Thursday, March 13, 2008 3:52 PM
  • Hi,

    I installed SP 1 and noticed that this bug was not fixed completely. Now it does not spin up and immediately down all the time, but sometimes the hard drive spins up although no application demands access for it.
    Another problem:
    I set the hard drive timeout to 30 minutes. Sometimes it would not spin down after 30 minutes at all. Then I just have to access this drive in Explorer and after 30 minutes the drive will finally be deactivated.

    Anybody else facing such problems with SP 1 installed?
    Tuesday, March 18, 2008 11:33 PM
  •  

    I just want to also throw in my two cents that I too have been suffering with this problem for a long time now. Until they fix it can anybody tell me if turning off power saving on the hard drives does stop this from happening or not?
    Thursday, March 20, 2008 1:16 PM
  • As I have written two postings above I am still facing problems with SP 1 installed.
    I figured out that it has something to do with Superfetch. Using ProcMon I can see that the Superfetch service browses some files in several directories on all disks (nothing specific, e.g. it accesses pdf files or zip files even I did not know about), this keeps the hard drive spin up and down sometimes.
    If I disable Superfetch the problem is gone, but disabling Superfetch is not the best solution.

    Anybody knows why Superfetch accesses some files all the time which I do not need?

    If this is by design, then it is very bad design. Superfetch should not access unused files, particularly if the disk is at sleep mode. This results in unwanted interaction between Disk Idle Timeout and Superfetch...
    Friday, March 21, 2008 12:38 AM
  • I just installed service pack 1 yesterday.  I wanted to wait a day before switching my hard drives to power down.  I had them set to never, now I'm setting them to 15min.  I'll post if I here them spinning up and down constantly again.
    Friday, March 21, 2008 1:52 AM
  • He guys,

    I too had this problem sinds december 2007, sinds then i almost installed xp x64 and vista x64 two times a week. In my case this happend only in vista x64. A month ago i installed SP1 RTM in the hope it will resolve the problem. No success. Changing back and forth from os. I was despered. But then friday i decided to buy a new hdd. I figured maybe it's a combination of my disk( Western Digital 320Gig) and Vista. I bought a Seagate 250Gig. Installed it, everything went perfect for about 15minutes. then the western went out.

    yesterday (saterday) I then ran to the store and bought a another 500gig hdd to replace the western. as i am building the hdd's in my Lianli case i saw that the Western had a jumper, knowing that jumpers don't apply to SATA. All i did was take the jumper from it and left it with no jumpers at all. this i did for all my four drives. Until now not one of them went out even the Western. And Vista it truly running perfect. Thank God.

    My specs are:

    Tyan Tempest i5000xt
    2x Intel Xeon's
    Nvidia Quatro FX 1700
    2x 2gig
    1Raptor
    2Seagate
    1Western 320Gig (who liked to sleep a lot)

    Well i hoped this will help someone.


    I wish eather one of you a lot of succes.




    Pino
    Sunday, March 23, 2008 1:45 PM
  •  

    Issue

    The following issues may occur on Windows Vista* with a supported Intel® RAID Controller hub:

    • Inability to install Windows Vista (i.e. system halts during installation)
    • Performance degradation
    • Timeout errors reported by iastor or iastor(v) in Microsoft Event Viewer*
    Cause

    A change was made by Microsoft* in the Windows Vista setup process. The result of this change is that the Intel® Matrix Storage Manager Link Power Management (LPM) registry settings that were intended for mobile installations are added for desktop installations as well. These LPM registry settings are added for both the Intel® Matrix Storage Manager RAID driver on the Windows Vista installation disk, as well as for any drivers added during the installation process.

    Various desktop Serial ATA devices such as hard drives and CD/DVD drives have been reported that do not comply with the Serial ATA LPM device specification and display erratic behavior when LPM is enabled.

    Because the setup change means that LPM is enabled by default for all Windows Vista platforms, using a device that does not completely follow the specification may result in one of the listed issues.

    A list of these devices is not available at this time.

    Solution Version 7.5 of the Intel® Matrix Storage Manager works around this issue by disabling LPM. Installing this version may resolve the issue.

    If you are experiencing installation issues, you can also use one of the following additional work-arounds:

    • If available, install updated firmware for the device.
    • Attach the device(s) to ports 3-5 on the Intel® 82801HR/HH/HO I/O controller hub (ICH8R) or port 3 on the Intel® 82801GR/GH I/O controller hub (ICH7R)
    • Switch to IDE mode in the system BIOS. Note: See your BIOS manufacturer for instructions on how to do this.

    Note: The F6 installation method (used to load the RAID driver during operating system installation) does not apply to Microsoft Windows Vista. Use the following instructions to install the driver during OS installation:

    1. Use the instructions in the readme file to extract the necessary files from the installation package. These files are: iaStor.sys, iaStor.cat, iaStor.inf, and TXTSETUP.oem.
    2. Place the files on a floppy disk, USB device, or CD/DVD media.
    3. During the Microsoft Windows Vista installation process, select the Load Driver option when you see a screen titled Where do you want to install Windows?
    4. Insert the media that contains the driver files.

    Operating System:

    Windows Vista* 64, Windows Vista* 32

    This applies to:

    Intel® Matrix Storage Manager

    Monday, April 07, 2008 4:33 PM
  •  

    Don't forget you can stop the problem by setting the hard drives to "never" sleep in the Power Management Advanced Settings.  You don't have to put up with your hard drive being slowly eaten by Vista that way until it is resolved and we can turn power management of hard drives back on.
    Monday, April 07, 2008 4:44 PM
  •  

    If you have an ICH7 Raid and are using it, you need to got to the Intel Site and lookup problems with VISTA
    Monday, April 07, 2008 5:46 PM
  •  Firthy69 wrote:
    Yeah, I get the same HD spinning up all the time with Vista, Im uninstalling that update now to see if it dissapears, its bloody annoying.

    EDIT: Removed that update, all well now no more drive spinning up all the time every 2 min or so.
    Time for MS to fix it up pls

    BTW: for tech heads I was running 2 x 80gb PATA drives, one a seagate and one a WD (both ATA100 8mb cache) on an Asrock dual sata2 motherboard.
    Monday, April 14, 2008 10:57 PM
  • Fellas,

     

    I have had the hard-drive-spin-up-and-down-death-cycle for a while now, but I am happy to report that it is gone after installing the official SP1 - good riddance.

     

    Oli

     

    Tuesday, April 15, 2008 11:33 AM
  •  

    I installed SP1 final a couple of days ago (after being prompted to update ks.sys), and the problem seems to be resolved.

    Installing SP1 also removes KB938979 from the "hidden updates" view, so everything seems to be fine again.

    I don't really like how Microsoft handled this issue, but at least they finally fixed it (unless it was just plain luck...).

    Tuesday, April 15, 2008 11:40 AM
  • Unfortunately I have to report that it has happened again after installing SP1 on a freshly installed VISTA Business 32bit OEM-Version

    I had my hdd-powerdown set to 30 minutes and after only 10 minutes I heard the typical sound it makes when it powers down. Only a few minutes later it spinned up again, then down again, then up again, then down again and up again and down again and up one more time... all within 1minute !!!

    I am an IT-technician so I know how horrible these constant spinups and spindowns are for the average HDD -> I reverted back to my original solution: When I don't need the computer to be at maximum performance I simply shut down the "superfetch" service. This solved the problem once again.
    Thursday, April 24, 2008 3:47 PM
  • I have a fresh install of Vista with SP1 64 bit.  And I am suffering from this issue as well.  I do not have either of the mentioned updates installed on my machine.  At least they are not listed.  Is there a solution yet I do not want to lose this drive.

     

    Tuesday, May 13, 2008 11:52 PM
  • I removed superfetch...didn't work.

     

    I installed SP1...didn't work.

     

    As of right now, on Vista Home Premium, SP1, OEM 32-bit, the problem STILL EXISTS.  It's quite annoying hearing the hd go off and on repeatedly.  The powering down ticking noise bugs me!!!

     

    Wednesday, May 14, 2008 3:13 AM
  • I have solved the problem. I have uninstalled Vista, and reinstalled XP. My poor laptop with "only" 2 Gb ram and 2.0Ghz Core 2 Duo now boots with 120Mb of memory used by the OS instead of 900Mb. I can do everything I want to do on it, or so I thought. Microsoft has now started releasing tools that only work on Vista or Vista SP1. Wow.

     

    I am a die hard Microsoft fan. I have my own MSDN subscription. Today I installed Xen on my server. Its client runs on XP. Windows 2008 Hyper-V's client only works on Vista SP1. Instead of getting Xp users to upgrade their PC's to Vista, this short sightedness has caused this user to uninstall 2008 and install linux.

     

    SORT IT OUT MICROSOFT.

    Wednesday, May 14, 2008 4:02 AM
  • You can download a program the does writes every 2 seconds or so to a file... it is a hack but helps.  Don't let this problem persist or you HDD will die sooner than later.  I'll post a link to such a program if you have problems finding one.

     

    -greg

     

     

    Wednesday, May 14, 2008 6:52 PM
  •  

    Wow, it has been quite a while since the last post.  I am sure that this is a fixable problem.  There has got to be an easy way of disabling the multi spin-up spin-down issue / (feature?).

     

    I wonder if it would be at all possible to mess with the hard drive driver and lie about the hardware having a spin-down option.

     

    I just learned that Lenovo is going to ship a number of their popular model workstations with XP Pro pre-installed and packaged with a Vista downgrade CD. 

     

    Vista is not that bad - lots of features, lots of value but lets concentrate on fixing these bugs before adding more "features". 

     

    Thursday, October 09, 2008 6:27 PM
  • Now on my second Vista install in 3 weeks I needed to tell you TobyDE that the major firefox hanging problems I am having on my new Dell Studio 15 are all due to "Super"Fetch.  Disabling it has resulted in me not calling Dell tomarrow to get a new machine because the only thing anyone could figure was a hard drive or memory problem.  You are my hero TobyDE! ;-)  I signed up on this forum just to thank you and see that others are suffering terribly from this issue across the net.  Whats unfortunate is that most people blame the third-party apps (I did starting with firefox, then google toolbar, then windows update, all of it) and the secret to stable Vista performace was simply to disable SuperFetch.  Dell still has people sending back machines and doing reinstalls for this issue.
    Sunday, November 02, 2008 12:51 PM
  • Disable SuperFetch.  No more problems...
    Sunday, November 02, 2008 12:54 PM
  • ya mine did it to .it took me 3 times of uninstalln  it an reinstalln it befor i threw it out the window good thing i got 6 month return policy no ? ASK JUST TOLD UM I WAS UPGRADN TO A MORE $ SYSTM

    EVERY 6 MONTHS I UPGRADE  VISTSA CUZ ALWYS A FRIK PROB WITH IT AND GAMES OR OTHER AD ONS CONTROLLERS TO PRINTERS TO CAMS. ANYHOO GOOD LUCK

    Thursday, December 04, 2008 12:38 AM

  • I am posting 5 months after the last post I noted here on Microsoft tech net, on whatever Seagate board I can find and on HP’s forums. This thread started in 2007…it’s now May 9, 2009.

    It appears via error ID on my comp manager and searching Microsoft tech, the web at large, and consulting with Seagate/Maxtor, that the HD issue referred to here is also a problem for me. INTERESTINGLY, the reason I contacted Seagate is that after my HD failed (message on boot was – no Hard drive detected” ) within 2 months of purchase last fall and it took HP 3 months to get my laptop back to me. I purchased 2 Maxtor One Touch 4 external HDs – one 4 mini 350gb portable and 1 one touch 4 plus 500gb for at home. Both have been inexplicably corrupted, are useless, I wasted another $220 and I have lost all my backups and I still have the rapid cycle HD issue. WTF!!!

    After reading these posts, I am convinced that this issue – rapid-cycle power surging - ruined all 3 of the HDs.

    This is a serious issue.

    Saturday, May 09, 2009 4:18 PM
  • Well before that please ensure whether do you have Windows Vista SP1 already installed on your computer...
    Because the above said KB is meant for performance and reliability enhancements of Windows Vista System's without SP1...
    Please make a check on it and post back...
    You can check it by Winkey+R and then type "winver" and then OK....
    Friday, May 15, 2009 8:47 PM