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[Windows 7 Backup] Error code: 0x81000019

    Question

  • I'm trying to backup to a Zyxel NSA-220 with Samba ?3.0.25b?

    The first two backups did work, but now Backup fails with Errorcode 0x81000019.

    The first two backups are both 4-6 GB and there are still 140 GB free space.

    What is the reason for that and how can this be resolved?
    Monday, November 23, 2009 10:56 AM

Answers

  • Hi,

     

    I would like to know how the hard drive is connected. Does the issue occur when backup to other location?

     

    This issue may occur if the drive if not NTFS format.

     

    Please follow the steps a below to convert the drive.

     

    Step 1: Using Convert Command

    ======================

    1. Click the "Start" Button, click "All programs", and click "Accessories".

    2. Right-click "Command Prompt", and click "Run as administrator".

    3. In "Administrator: Command Prompt" window, type in following command and press Enter.

     

    CONVERT %drive letter%: /FS:NTFS

     

    %drive letter% is the driver that you want to convert. For example, type the following command to convert the F Drive to NTFS:

     

    CONVERT F: /FS:NTFS

     

    3. When the following message is displayed in the command prompt window, type the volume label of the drive that you are converting, and then press ENTER:

     

    The type of the file system is FAT.

    Enter the current volume label for drive %drive letter%:

     

    Type any character string for the Volume Label. If you just press Enter, it will assign "Local Disk" as the default Volume Label.

     

    4. When the conversion to NTFS is complete, the following line is displayed in the command prompt window:

     

    "Conversion complete"

     

    5. Restart the computer and check the result.

     

    If the issue persists, try the step 2.

     

    Step 2: Restart the Volume Shadow Copy

    ========================

    1. Click on the "Start" Button, type "services.msc" in the search bar and press "Enter".

    2. Right click on " Volume Shadow Copy service ".

    3. Select “Automatic” in "Startup Type"

    4. Click on "Start" button.

    5. After restarting the Service successfully, please test the issue again.

     

    Hope it helps.

     


    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Monday, November 30, 2009 9:25 AM
    Tuesday, November 24, 2009 6:20 AM

All replies

  • Looks like we are hitting below issue,can you please test below KB and let me know how it goes

    http://support.microsoft.com/kb/975692
    Monday, November 23, 2009 12:19 PM
  • Hi,

     

    I would like to know how the hard drive is connected. Does the issue occur when backup to other location?

     

    This issue may occur if the drive if not NTFS format.

     

    Please follow the steps a below to convert the drive.

     

    Step 1: Using Convert Command

    ======================

    1. Click the "Start" Button, click "All programs", and click "Accessories".

    2. Right-click "Command Prompt", and click "Run as administrator".

    3. In "Administrator: Command Prompt" window, type in following command and press Enter.

     

    CONVERT %drive letter%: /FS:NTFS

     

    %drive letter% is the driver that you want to convert. For example, type the following command to convert the F Drive to NTFS:

     

    CONVERT F: /FS:NTFS

     

    3. When the following message is displayed in the command prompt window, type the volume label of the drive that you are converting, and then press ENTER:

     

    The type of the file system is FAT.

    Enter the current volume label for drive %drive letter%:

     

    Type any character string for the Volume Label. If you just press Enter, it will assign "Local Disk" as the default Volume Label.

     

    4. When the conversion to NTFS is complete, the following line is displayed in the command prompt window:

     

    "Conversion complete"

     

    5. Restart the computer and check the result.

     

    If the issue persists, try the step 2.

     

    Step 2: Restart the Volume Shadow Copy

    ========================

    1. Click on the "Start" Button, type "services.msc" in the search bar and press "Enter".

    2. Right click on " Volume Shadow Copy service ".

    3. Select “Automatic” in "Startup Type"

    4. Click on "Start" button.

    5. After restarting the Service successfully, please test the issue again.

     

    Hope it helps.

     


    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Monday, November 30, 2009 9:25 AM
    Tuesday, November 24, 2009 6:20 AM