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igfxtrayWindow: igfxtray.exe - bad image error message

    Question

  • First of all thanks for your help in advance.

    I tried to install updates and some of them didn't work. I got a blank screen and i had to manually restart and then a system restore to a previous time. It said no changes were made but it came back on and started working.

    I then got the error message everytime I restart that says... C:\Windows\system32\igfxrENU.lrc is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation medai or contact your system administrator or the software vendor for support.

    What does this mean and how can it be fixed?

    Again, Thanks for your help!

    Tuesday, May 04, 2010 11:37 AM

Answers

  • igfxtray.exe is a process which allows you to access the Intel Graphics configuration and diagnostic application for the Intel 810 series graphics chipset. This program is a non-essential system process, and is installed for ease of use via the desktop tray. You can disable loading it via msconfig or you can reinstall your intel graphics driver to fix the problem.

     

    Jerry

    Tuesday, May 04, 2010 5:05 PM
  • You can also try a System Restore and then install the updates again:

    System Restore
    =============
    1. Click the Start Button, type "system restore" (without quotations) in the start search box and press enter.
    2. Click "Choose a different point" and click next.
    3. Check Show more restore points box.
    4. Choose a date before this issue happening, and click Next.
    5. Click Finish.


    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Tuesday, May 11, 2010 7:17 AM
    Wednesday, May 05, 2010 8:55 AM

All replies

  • igfxtray.exe is a process which allows you to access the Intel Graphics configuration and diagnostic application for the Intel 810 series graphics chipset. This program is a non-essential system process, and is installed for ease of use via the desktop tray. You can disable loading it via msconfig or you can reinstall your intel graphics driver to fix the problem.

     

    Jerry

    Tuesday, May 04, 2010 5:05 PM
  • You can also try a System Restore and then install the updates again:

    System Restore
    =============
    1. Click the Start Button, type "system restore" (without quotations) in the start search box and press enter.
    2. Click "Choose a different point" and click next.
    3. Check Show more restore points box.
    4. Choose a date before this issue happening, and click Next.
    5. Click Finish.


    Vivian Xing - MSFT
    • Marked as answer by Vivian Xing Tuesday, May 11, 2010 7:17 AM
    Wednesday, May 05, 2010 8:55 AM