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Vista Ultimate Update Lock-up

    Question

  • Can anyone help with Vista Update downloads preventing booting up Vista Ultimate.

     

    Have been running Vista Ultimate (upgrade) for over a year with regular update downloads, with only minor teething problems, til last week when Vista locked on 'Configuring Updates/Shutting Down' cycle when booting up.

     

    The screen display is:

    'Configuring Updates : Stage 3 of 3 - 0% Completed'

    followed (after approx 10 secs ) by 'Shutting down' being screened, and the computer shutting down.

     

    Without going into detail, I have tried with the Vista installation disc to use both the 'Repair' and 'Install Now' options without success and had 2 long time-wasting phone calls to MS customer support - all without success.

     

    Obviously, I wish to recover my previous version but would settle to re-install Vista Ultimate.

    Monday, December 08, 2008 2:09 PM

Answers

  • Hi Pete,

     

    Please try the suggestions in the following article:

     

    The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista

    http://support.microsoft.com/kb/949358

     

    Hope it helps.

     

    Tim Quan - MSFT

     

     

    Wednesday, December 10, 2008 10:40 AM
    Moderator

All replies

  • Hi Pete,

     

    Please try the suggestions in the following article:

     

    The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista

    http://support.microsoft.com/kb/949358

     

    Hope it helps.

     

    Tim Quan - MSFT

     

     

    Wednesday, December 10, 2008 10:40 AM
    Moderator
  • Thanks Tim,

    Great result in minutes, especially after knocking my head against the wall this past week.

     

    Info for others in similar difficulties : Three methods were given to solve the Vista Ultimate lock-out, the last (Method 3) being the one that did the trick in my case.

     

    A cautionary word of advice for anyone using Method 3 for the first time if you are using a partitioned drive. I discovered having Vista Ultimate installed on a partitioned drive (not C) that it is necessary to modify the Method 3 command statements (obvious of course!)  in accordance with the relevant drive letter which Vista is installed on.

     

    Grateful Pete

    Thursday, December 11, 2008 12:23 AM