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Windows 7 BSOD "PAGE_FAULT_IN_NONPAGED_AREA" error 0x00000050

    General discussion

  • I recently had to have Windows 7 uninstalled and reinstalled on my ASUS laptop.  It worked ok for a couple of weeks but recently, it has started shutting down and giving me a blue screen that disappears so fast that all I have been able to get off of it is "PAGE_FAULT_IN_NONPAGED_AREA" error 0x00000050.I've noticed that alot of people have had similar problems.  I've run it in safe mode and it seems to last a little while longerbut it still eventually shuts down and gives me this blue screen.  When I tried to restart Windows in safe mode I got a screen that said as best I could tell from the picture I took with my cell phone

    Windows failed to start. A recent hardware or software change might (unreadable) fix the problem.

    Insert your windows installation disc and restart your computer.  Chose your language settings, and then click “Next.” 

    If you do not have this disc, contact your system administrator or co?? Manufacturer for assistance.

    ??           \\boot\memtest.exe

    ??           0xc0000225

    ??             The selected entry could not be loaded because the application is missing or corrupt.

    I don't have the installation disc or a repair disk because the Geek Squad at Best Buy installed Windows and even though I specirfically asked them for a repair disk, they didn't give me one.  I was trying to run the memory diagnostics when I got the second screen.  I'm really not sure what it means except that I'm screwed.  I'd really like to be able to fix this windows problem and another problem I'm having with IE10 by myself so I don't have to pay a fortune to have someone else do it, especially since I just spent a fortune to supposedly have it fixed.  I have saved the minidump files in a zip file and scanned them with Super Antispyware and a malaware program and they are all "clean". If someone could PLEEZ PLEEZ help me, I would really appreciate it.  I'm a neophyte when it comes to computer systems and their "guts" so if any replies could be explained in the simplest terms, I would greatly appreciate it.

    Thanks

    Danigurl

    Friday, June 07, 2013 6:38 PM

All replies

  • We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
    If you are overclocking stop.  (chances are if you dont know if you are, you are not)a
    To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.  We need at least 2 DMP FILES to diagnose and confirm


    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button. (if available on  your site, MS doesnt have this)
     *Please upload them to a file sharing service like Skydrive or"Rapidshare" and put a link to them in your reply.
    Link for how to  upload below.
    http://www.wikihow.com/Use-SkyDrive

    To ensure minidumps are enabled:

    * Go to Start, in the Search Box type: sysdm.cpl, press Enter.
    * Under the Advanced tab, click on the Startup and Recovery Settings... button.
    * Ensure that Automatically restart is unchecked.
    * Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
    * Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    * OK your way out.
    * Reboot if changes have been made.

    Please also run MSinfo32 and upload the output as well.
    To run MSinfo32 please go to start>run>MSinfo32
    Go to "file" "save" and upload the saved file with the DMPS
    System specs are extremely useful so please include whatever you know.

    Advice offered in good faith. It is your decision to implement same. Dyami & Wanikiya, Team ZigZag.

    Friday, June 07, 2013 7:34 PM
  • Thank you so much for your help.  And thank you very much for "dumbing down" your explanations because I really wouldn't have been able to understand what to do otherwise.  I am working on it right now but with Windows crashing on me often, it's slow going.  I will have those files on Skydrive tomorrow and let you know whatever it is you need to know to access them.  (What do you need to know by the way?)  Thanks again.
    Saturday, June 08, 2013 2:47 AM
  • Thank you so much for your help.  And thank you very much for "dumbing down" your explanations because I really wouldn't have been able to understand what to do otherwise.  I am working on it right now but with Windows crashing on me often, it's slow going.  I will have those files on Skydrive tomorrow and let you know whatever it is you need to know to access them.  (What do you need to know by the way?)  Thanks again.

    Hello Danigurl again,

    We will be looking at the record of the sequence of events leading up to the crash{es}, what drivers were loaded, and what was responsible.


    Advice offered in good faith. It is your decision to implement same. Dyami & Wanikiya, Team ZigZag.

    Saturday, June 08, 2013 9:18 AM
  • Thanks again for your help.  The minidump file and the Microsoft System Management BIOS Driver System Driver Details file can be found on Skydrive at these two links:

    Minidump File  http://sdrv.ms/11ox5CW

    Microsoft System Management BIOS Driver System Driver Details File http://sdrv.ms/13u7qgr

    If you have any problems accessing these files or you need anything else, please let me know.

    Sunday, June 09, 2013 7:01 AM
  • DMP file link is empty try it again

    Wanikiya & Dyami--Team Zigzag

    Sunday, June 09, 2013 8:14 PM
  • Hi,

    As ZigZag3143x said, it is empty. Please upload the minidump file to the public folder on you skydrive and share the link here.


    Tracy Cai
    TechNet Community Support

    Tuesday, June 11, 2013 3:32 AM
  • Hi,

    Do you have avast antivirus installed in your computer?

    did you try to uninstall it?

    See this: http://www.trevisoassistenza.it/guide/40-errore-paged-fault-in-nonpaged-area-stop-0x00000050.html

    (It's in italian)

    Monday, July 01, 2013 6:28 AM