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Win 7 RC - 64bit clean install - no internet access

    Question

  • Hi all, have installed Windows 7RC - 64Bit on my 3yr old Mesh Elite Desktop PC - It has an Asus P5NSLI Mainboard with latest Bios Revision from ASUS , 4GB Ram, 300Gb Sata HDD - graphics card is NVidia (fitted with PC). Has Intel E7300 Core Due CPU.   Downloaded + installed okay.  All seems to be working fine except I cannot access the Internet - Stubbornly refuses to connect. I use British Telecomm broadband router/modem for connection. 
    downloaded latest LAN drivers from web on another PC + copied them across to this PC. Its A Marvell Yukon LAN

    Error response is something about the IP address,  All the other PCs in the house (Win XP 32bit + Vista 32Bit) access fine. 
    Anyone any ideas what the problem is I have rebooted PC (cold and warm boot) have rebooted modem/router, after leaving off for several minutes.
    Tried new LAN cables

    last resort plan installing internal PCI wireless LAN connect via wireless rather than the wired access which dont work.
    Have turned off the Windows Firewall,  there is no Web Securiy suite installed so no other firewalls

    Previous attempt installed Windows 7  RC, 32bit,  system accessed web via this modem/router but only with the Microsoft site, I was not able to load any browser (incl IE8) or access internet via browser.  Was able to update Windows and activate but all done automatically.

    Any helpful suggestions

    Wednesday, August 05, 2009 12:19 PM

Answers

  • Hey Daniel
    I installed a PCI wireless card and bingo it worked straght away. So on board LAN was the problem I guess. I brought
    D-Link DWA-547 Wireless n Desktop Adaptor - worked straight out of the box and this is flying now.
    found AVG lite anti Virus program which also runs Win 7 - 64bit fine.  I guess the old Windopws firewall will have to do for now until the vendors of security suites get their act together
    Working great and I love Windows 7 64bit
    randell
    Wednesday, August 05, 2009 8:43 PM

All replies

  • Hey Randell58 Users MedalsUsers MedalsUsers MedalsUsers Medals

    By right when you install win 7 it should detect all device on your rig and assign drivers. Fyi i'm also running win 7 RC with 64bit. Just a thought are u running a cable or dsl? Does your internet connection require you to install pppoe as well as input password require by your ISP?

    If is cable and doesn't require pppoe and password then it should be pretty straight forward. There's a few option you could try, firstly i suggest you to connect to the modem directly and try connecting to the net without a router but before you do that ensure the the lan drivers is install properly under device manager>network adapter, verify there isn't any exclamation mark on it. Btw does your modem require a driver?

    Lastly it would help if you could provide us with the exact make and model of the modem and router
    Wednesday, August 05, 2009 12:37 PM
  • Thanks Daniel, connected thru a LAN cable link direct to Router,  when I plug in any other PC/laptop, usually just connects, only need input password when
    connect wirelessly.. Not sure what yuu mean by DSL - this is home environment, very basic/simple set up.  I get similar responses to other forum members
    I've been reading about, the Win 7 Network Centre help shows me connected to unknown network - unknown network to Web is red crossed. 
    Run all the diagnostics and turned off modem, rebooted PC, which reset to Lan IP address still no luck

    Checked Device Manager which shows LAN working okay - there is one item yellow Exclam not working but its unknown hardware so I dont know how to ID what it is, Was going to try update when I get on web.  

    I wondered about a driver for this modem/router, supplied by UK Telecomm cmy + rebadged as BT equipmnt, difficult to tell who original eqpmnt maker is.

    Has software for it but can only access complete software by downloading from BT website. I tried to downlaod Files and save it and when I tried to install on Win 7  PC it immediately tries to access Web for I asume the rest of the files it needs.

    Okay will try your suggestion tonite (at work now) and also try clean boot suggested in other forum threads. Disabling all start up programs.

    Final question do you think if i try connect via wireless internal PCI card it may over come this problem? 
    Many thanks
    Randell
    Wednesday, August 05, 2009 1:04 PM
  • Thanks Daniel, connected thru a LAN cable link direct to Router,  when I plug in any other PC/laptop, usually just connects, only need input password when
    connect wirelessly.. Not sure what yuu mean by DSL - this is home environment, very basic/simple set up.  I get similar responses to other forum members
    I've been reading about, the Win 7 Network Centre help shows me connected to unknown network - unknown network to Web is red crossed. 
    Run all the diagnostics and turned off modem, rebooted PC, which reset to Lan IP address still no luck

    Checked Device Manager which shows LAN working okay - there is one item yellow Exclam not working but its unknown hardware so I dont know how to ID what it is, Was going to try update when I get on web.  

    I wondered about a driver for this modem/router, supplied by UK Telecomm cmy + rebadged as BT equipmnt, difficult to tell who original eqpmnt maker is.

    Has software for it but can only access complete software by downloading from BT website. I tried to downlaod Files and save it and when I tried to install on Win 7  PC it immediately tries to access Web for I asume the rest of the files it needs.

    Okay will try your suggestion tonite (at work now) and also try clean boot suggested in other forum threads. Disabling all start up programs.

    Final question do you think if i try connect via wireless internal PCI card it may over come this problem? 
    Many thanks
    Randell

    Hey Randell58

    If you connect to other pc and laptop with the same modem/router and it work but not for this rig then needless to say there shouldn't be any issue with your modem/router, instead the issue should lies with your asus P5NSLI or it's device drivers. I've just went over to asus site and took a peep at the drivers mean for your rig, the drivers which they have are meant for win xp, vista but there isn't any lan drivers for win 7. I guess either the network drivers are not compatible or you might have got the wrong drivers

    Suggest you do a drivers update for the network by doing the following, open up device manager>click on the +sign of network adapter and select it next click on the top menu with a green arrow icon which says update drivers software, next choose search automatically for updated software and see whether windows assign a driver for it

    If all else fails i suggest you to do what the other's forumer mention and do a fresh install of win 7 again, alternatively ensure that onboard lan is enable in bios
    • Proposed as answer by Bilo_Cape Town Wednesday, August 05, 2009 3:55 PM
    Wednesday, August 05, 2009 1:32 PM
  • As a short-cut fix to your problem.
    LAN cards are cheap. Fit one in a pci slot that is the same as any of those on your working systems or temporarily 'borrow' one from one of them.
    If the new card gets you on-line you will be able to at least get all your updates and drivers for the onboard LAN device that is not working.
    You can then disable or remove the 'borrowed' card and try connecting again.
    Wednesday, August 05, 2009 4:00 PM
  • I have a new Asus M4N78 Pro with the Nvidia Gigibit Lan and I can't access the net either. I'm running the 64 bit version of Win 7 RC. I have searched around for an answer and I havewn't found one yet. When I do an ipconfig I get the message that no changes can be done with the media disconnected" I have no idea what this means. Any suggestions?
    Wednesday, August 05, 2009 4:55 PM
  • Hi. It means exactly whatit says. Your network card is not active to show connections to anything else.
    Check the devices for yellow ?'s. Maybe it has no driver or the wrong one for Win7.
    If it is a driver problem, look on your network card manufacturers site to see if they have a Win7 compatible driver.
    Wednesday, August 05, 2009 7:04 PM
  • I installed a PCI wireless card and bingo it worked straght away. So on board LAN was the problem I guess. I brought
    D-Link DWA-547 Wireless n Desktop Adaptor - worked straight out of the box and this is flying now.
    found AVG lite anti Virus program which also runs Win 7 - 64bit fine.  I guess the old Windopws firewall will have to do for now until the vendors of security suites get their act together
    rgds Randell
    Wednesday, August 05, 2009 8:41 PM
  • I installed a PCI wireless card and bingo it worked straght away. So on board LAN was the problem I guess. I brought
    D-Link DWA-547 Wireless n Desktop Adaptor - worked straight out of the box and this is flying now.
    found AVG lite anti Virus program which also runs Win 7 - 64bit fine.  I guess the old Windopws firewall will have to do for now until the vendors of security suites get their act together
    Wednesday, August 05, 2009 8:41 PM
  • I installed a PCI wireless card and bingo it worked straght away. So on board LAN was the problem I guess. I brought
    D-Link DWA-547 Wireless n Desktop Adaptor - worked straight out of the box and this is flying now.
    found AVG lite anti Virus program which also runs Win 7 - 64bit fine.  I guess the old Windopws firewall will have to do for now until the vendors of security suites get their act together. thanks
    Randell
    Wednesday, August 05, 2009 8:42 PM
  • Hey Daniel
    I installed a PCI wireless card and bingo it worked straght away. So on board LAN was the problem I guess. I brought
    D-Link DWA-547 Wireless n Desktop Adaptor - worked straight out of the box and this is flying now.
    found AVG lite anti Virus program which also runs Win 7 - 64bit fine.  I guess the old Windopws firewall will have to do for now until the vendors of security suites get their act together
    Working great and I love Windows 7 64bit
    randell
    Wednesday, August 05, 2009 8:43 PM
  • Hey Daniel
    I installed a PCI wireless card and bingo it worked straght away. So on board LAN was the problem I guess. I brought
    D-Link DWA-547 Wireless n Desktop Adaptor - worked straight out of the box and this is flying now.
    found AVG lite anti Virus program which also runs Win 7 - 64bit fine.  I guess the old Windopws firewall will have to do for now until the vendors of security suites get their act together
    Working great and I love Windows 7 64bit
    randell

    Glad everything is working for you now, infact i was toying the idea of asking you to get a pci card but then imo a onboard lan by right it should work, which is why i drop the idea for the moment. Fyi my onboard lan also work out of the box without any additional drivers
    Thursday, August 06, 2009 2:31 PM
  • I am having the same problem, also with the onboard Marvell Yukon chip of an Asus P5NSLI.
    This is not the old Vista problem with DHCP, btw. I am using static IPs now, still no luck. Back to old XP tonight. I am cured of any attempts to upgrade.
    Friday, August 14, 2009 1:45 PM
  • I have the same exact problem with the exact same system only mine is a velocity micro with the exact same build. ZOMG i tried everything and reaad every post then saw this right before i went back to xp. I will try a new card and see if that works thanks for posting you saved me some time.
    Sunday, March 21, 2010 10:19 AM
  • I have the same MB with the same NIC. I can ping the loopback, but it will not ping the router. I am currently on a Windows 7 system upstairs wired to the router. The cabling is fine. The drivers for the NIC are installed from the Windows 7 installation CD. However, there is a yellow ! in the Device Manager for some unknown something. It could be the the onboard soundcard because I have no sound yet or it could be a MB driver that the disk didn't have a solution for.  I bought Windows 7 last December for this system and tried this once before. I gave up after a few days and went back to Vista for about 7 months. /facepalm
    Thursday, July 15, 2010 9:39 PM
  • I believe the problem is the drivers for the motherboard.   After I installed the factory drivers for the realtec, then Ethernet cable worked.

    The Wi-Fi is still connected but without internet.  I'm sure I'll get lucky soon. 

    Sunday, April 14, 2013 6:11 PM