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fatal error c0000034 applying update operation 282 of 115544

    Question

  • Hi I just downloaded SP1 for Windows 7 home (64 bit), and when my computer restarted it went to the windows logo splash screen (when it normally goes to when installing major updates) but hung up at this message:

    fatal error c0000034 applying update operation 282 of 115544 (0_0000)

    I tried restarting and trying to boot into safe mode to do a system restore, but when I boot into safe mode, it starts loading the files and then hangs at a particular point (saying please wait).

     

    Is there anything I can do as I really need help with this??!

    Wednesday, February 23, 2011 6:17 PM

Answers

  • //
    // MessageId: STATUS_OBJECT_NAME_NOT_FOUND
    //
    // MessageText:
    //
    // Object Name not found.
    //
    #define STATUS_OBJECT_NAME_NOT_FOUND     ((NTSTATUS)0xC0000034 L)

    boot from the Windows 7 DVD or Windows Recovery Environment (F8)[1] and run the command prompt and run this:

    DISM /image:C:\ /cleanup-image /revertpendingactions


    (replace C: with the drive where you installed Windows 7)

    This reverts all pending operations. Now you should go back to Windows 7 RTM.

    When are back to RTM, please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi logs from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log" to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [2] and post a link here.

    [1] http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Niki HanModerator Wednesday, March 02, 2011 9:35 AM
    • Marked as answer by Vivian Xing Wednesday, March 02, 2011 9:36 AM
    Wednesday, February 23, 2011 10:41 PM

All replies

  • I went into system recovery tools and tried to restore the system to a previous point, however it say there are none, which I find surprising!!? System repair couldnt fix it, and I dont have a system image to use??
    Wednesday, February 23, 2011 6:34 PM
  • I've got exactly the same problem! I installed the same SP and i get the same error.

    When I try to fix it with System repair (Windows recovery CD). The first time it fails, the second time it says you've got a restore point do you want to go to a previous point? But than it keeps saying "Attempting repairs..." for an hour now. So I'm afraid it won't work to!

     

    Wednesday, February 23, 2011 7:23 PM
  • I had exactly the same problem. When I restarted it found a restore point and eventually recovered to the point prior to my attempting the upgrade.
    Wednesday, February 23, 2011 9:18 PM
  • I'm afraid I'm in the same boat. I just upgraded to Windows7 2 weeks ago and haven't done a system backup, yet. Now in the process of doing this latest of about a dozen updates in the 2 weeks I get this fatal error with no way to recover anything! I hope there's a way to fix this without having to undo everything I've done in the last 2 weeks! Beginning to think I should have stayed with Vista!

     

    **Thankfully, windows must have created a restore point before installing the update! I was able to use system restore to get my computer back up and running.**

    Wednesday, February 23, 2011 9:31 PM
  • If you haven't fixed it yet, try just using system restore without going into safe mode. It worked for me.
    Wednesday, February 23, 2011 10:21 PM
  • I got the same error and I think the same operation #282.

    http://blogs.webguild.com/gary/archive/2011/02/23/fatal-error-c0000034-installing-windows-7-sp1.aspx

    The restore from restore point worked. I'm waiting to find more info before trying again.

    The SP1 install did work on another PC running Windows 7 and one running Server 2008 R2.

    Gary Davis

    Webguild

     

     

    Wednesday, February 23, 2011 10:39 PM
  • //
    // MessageId: STATUS_OBJECT_NAME_NOT_FOUND
    //
    // MessageText:
    //
    // Object Name not found.
    //
    #define STATUS_OBJECT_NAME_NOT_FOUND     ((NTSTATUS)0xC0000034 L)

    boot from the Windows 7 DVD or Windows Recovery Environment (F8)[1] and run the command prompt and run this:

    DISM /image:C:\ /cleanup-image /revertpendingactions


    (replace C: with the drive where you installed Windows 7)

    This reverts all pending operations. Now you should go back to Windows 7 RTM.

    When are back to RTM, please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi logs from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log" to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [2] and post a link here.

    [1] http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    • Proposed as answer by Niki HanModerator Wednesday, March 02, 2011 9:35 AM
    • Marked as answer by Vivian Xing Wednesday, March 02, 2011 9:36 AM
    Wednesday, February 23, 2011 10:41 PM
  • //
    // MessageId: STATUS_OBJECT_NAME_NOT_FOUND
    //
    // MessageText:
    //
    // Object Name not found.
    //
    #define STATUS_OBJECT_NAME_NOT_FOUND     ((NTSTATUS)0xC0000034 L)

    boot from the Windows 7 DVD or Windows Recovery Environment (F8)[1] and run the command prompt and run this:

    DISM /image:C:\ /cleanup-image /revertpendingactions


    (replace C: with the drive where you installed Windows 7)

    This reverts all pending operations. Now you should go back to Windows 7 RTM.

    When are back to RTM, please run the Windows Explorer and go to the folder "C:\Windows\Logs\CBS\" and copy all files to your document folder, also copy the setupapi logs from the folder C:\Windows\Inf and the file "C:\Windows\winsxs\poqexec.log" to your document folder (otherwise you can't upload it), zip all files into 1 ZIP and upload the zip to your SkyDrive [2] and post a link here.

    [1] http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7
    [2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65


    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

    I tried this one because I'm having the same issue, but I got "Error: 2," which I think means it can't find the specified file.  It told me to check windows/logs/dism/dism.log for error logs, but there's no DISM folder.
    Wednesday, February 23, 2011 11:32 PM
  • Files zipped and uploaded to my SkyDrive. Details posted to the above forum thread.

    Gary Davis - Webguild

    Thursday, February 24, 2011 12:21 AM
  • I look at the files tomorrow. Remind me please. it's too late in Germany. I must sleep.

    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 24, 2011 12:36 AM
  • Same problem here guys , been through everything have no idea what to do , gonna try deleting all updates and see what happens // maybe a stupid thing but i've tried everything else..

    Thursday, February 24, 2011 12:56 AM
  • I tried to go back to a system restore point with the recovery CD. But it won't work!

    Anything else I could do to fix my PC and remove that stupid SP1 update?

     

    Thursday, February 24, 2011 9:48 AM
  • System restore wouldn't work for me either, and the DISM command kindly proposed by Andre Ziegler returned a error (-2).

    What saved the day so far was to start Windows 7 with the F8 key pressed, and then select booting from the last known good state.
    This option is kind of hidden roughly in the middle of the boot menu.

    Thursday, February 24, 2011 10:59 AM
  • Files zipped and uploaded to my SkyDrive. Details posted to the above forum thread .

    Gary Davis - Webguild


    2011-02-22 17:07:55, Info                  CBS    Failed to get component installed versions , component: amd64_microsoft-windows-wcn-config-registrar_31bf3856ad364e35_6.1.7600.16675_none_891c7b15db92a8d0 [HRESULT = 0x800f0902 - CBS_E_BUSY ]
    2011-02-22 17:07:55, Info                  CBS    Failed to determine whether the udpate will be superseded: 2387530-2_neutral_GDR [HRESULT = 0x800f0902 - CBS_E_BUSY]
    2011-02-22 17:07:55, Error                 CBS    Failed to call external evaluate applicability on package: Package_1_for_KB2387530~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2387530-2_neutral_GDR [HRESULT = 0x800f0902 - CBS_E_BUSY]
    2011-02-22 17:07:55, Info                  CBS    Failed to evaluate external applicability for package update: 2387530-5_neutral_PACKAGE [HRESULT = 0x800f0902 - CBS_E_BUSY]
    2011-02-22 17:07:55, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB2387530_RTM~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2387530-5_neutral_PACKAGE [HRESULT = 0x800f0902 - CBS_E_BUSY]
    2011-02-22 17:07:55, Info                  CBS    Failed to evaluate external applicability for package update: 2387530-7_neutral_PACKAGE [HRESULT = 0x800f0902 - CBS_E_BUSY]
    2011-02-22 17:07:55, Error                 CBS    Failed to call external evaluate applicability on package: Package_for_KB2387530~31bf3856ad364e35~amd64~~6.1.1.1, Update: 2387530-7_neutral_PACKAGE [HRESULT = 0x800f0902 - CBS_E_BUSY]


    How much updates, MUI packs have you installed? The install system is busy. Remove all installed MUIs and install the Sp1.
    "A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
    Thursday, February 24, 2011 5:07 PM
  • I've found a really good solution on another microsoft forum!

    http://social.technet.microsoft.com/Forums/en/w7itproinstall/thread/1c9a7151-b48c-4a98-aae7-a4b82682ea8e#bcabda57-7338-499f-aee2-d708e76df315

    So if you still having trouble, check it out!

    Worked for me!

    Sunday, February 27, 2011 10:40 AM
  • We had four customers calling in today with exactely that problem on various machines.

    This thread did not help, but as stated by "Freeksite":

     

    http://social.technet.microsoft.com/Forums/en-US/w7itproinstall/thread/1c9a7151-b48c-4a98-aae7-a4b82682ea8e/#bcabda57-7338-499f-aee2-d708e76df315

     

    is the solution.

     

    To Microsoft: Cannot keep up with the quality level you set with Win7 RTM?

    Thursday, March 10, 2011 8:25 AM
  • Same issue here, trying to solve it now.  More wasted time.
    Thursday, March 10, 2011 4:00 PM
  • Hi all!

    We had similar problems this morning with SP1 on 64 bit editions of Win 7.  From checking the web it would seem this is very common issue with 64 bit Win 7.  The best fix I found was here:

    http://answers.microsoft.com/en-us/windows/forum/windows_7-system/fatal-error-c0000034-on-boot-after-service-pack-1/5f7127e8-9887-4f01-aaa5-9729b69544b7

    However, now that I have the laptops back at the pre-SP1 status I want to know what us 64 bit users are supposed to do now?  As IT professionals we need to keep systems up to date but this SP just completely screws up our systems.  If group policy in WSUS forces this update on other users then it will cause major issues for companies.  

    Does anyone know if Microsoft is addressing this or what we can do?  Thanks in advance!

    Thursday, March 10, 2011 5:24 PM
  • Didn't work for me as /cleanup-image /revertpendingactions were invalid switches for DISM installed on HD. Ended up going with the modified pending.xml proceedure at http://social.technet.microsoft.com/Forums/en/w7itproinstall/thread/1c9a7151-b48c-4a98-aae7-a4b82682ea8e#bcabda57-7338-499f-aee2-d708e76df315 as described below.
    Thursday, March 10, 2011 5:28 PM
  • I had this problem on all of my Dell E4310 laptops today.  The link that Freeksite provided allowed me to fix them all except one, which is being reinstalled now.  Thanks alot!  I did have one of them that would not give me the command prompt option.  I was able to move it into an external hard drive and do the changes and then save the file(had to change some permission along the way too) and it fixed it.

     

     

    Thursday, March 10, 2011 5:51 PM
  • Friday, March 11, 2011 8:40 AM
  • Hi!

    Had the same issue here. "Fixed" by editing pending.xml. After startup it said that SP1 installation hadn't succeded and I don't see it in "installed updates" but in system properties it says that SP1 is installed.

    Here are log files.

    http://cid-2443346116d42776.office.live.com/self.aspx/W7^_SP1^_Err/sp1^_error.zip

    What should I do next?

    Regards,

    Chris

    Monday, March 14, 2011 11:39 AM
  • I had the same issue, here are my logs:  http://cid-07debccb637f0b4c.office.live.com/embedicon.aspx/.Public/win7-sp1-error.zip


    I fixed mine with the pending.xml 3 line modification.
    Tuesday, March 22, 2011 8:41 AM
  • Recently there was an issue where Win7 sp1 was put on WSUS and then due to default settings in SBS, it was automatically applied. Depending on if it was installed with other updates, in some cases it failed miserably leaving you with a "C34" error (see blogs below for references).

    Many of you then googled and found references to editing the pending.xml file which got you immediately back in business, but put the system in what is now called a 'torn' state, i.e. 1/2 rtm, 1/2 sp1.

    To get a feel of the true impact I'd like to find out the following. Can you please email me at susan-at-msmvps.com with the following information?

    How many PCs under your control were impacted?

    How many MS support cases did you open?

    Thank you in advance for this info.

    http://blogs.technet.com/b/joscon/archive/2011/03/09/error-0xc0000034-during-service-pack-1-installations-for-windows-7-and-windows-2008-r2.aspx
    http://blogs.technet.com/b/joscon/archive/2011/03/11/why-you-don-t-want-to-edit-your-pending-xml-to-resolve-0xc0000034-issues.aspx
    http://blogs.technet.com/b/joscon/archive/2011/03/16/new-information-on-error-code-0xc0000034.aspx
    Friday, March 25, 2011 6:36 AM
  • "boot from the Windows 7 DVD or Windows Recovery Environment (F8)[1] and run the command prompt and run this: 

    When I boot and then press F8 I get two options; Repair or boot normally. There is no option to run a DOS command. If I select repair I get a second window asking if I want to do a system restore. It then displays "attempting repairs, then tells me that it can't repair!  On the last try I did get a window which offered a DOS prompt. It appeared to create a vertural drive (drive X) I entered the string DISM /image:C:\ /cleanup-image /revertpendingactions which returned "unable to access the image".  I tried restoring to the point before I had installed SR-1, wouldn't do it.  I'm now at the point of blowing the whole install away and reinstalling from the ground up. Installing all the 100+ updates EXCEPT SR-1.

    This particular unit is an eMachine 64bit ET1831-05

    I had no problems with SR-1 on my other Win7 unit, a local manufacture 64bit with a Biostar TA780G M2+ MB

    Why do I think that Win7 is still in bata mode?



    Saturday, April 16, 2011 7:24 PM
  • Got it fixed in 5 minutes!

    Do the following:

    1. Locate a second computer with access to the internet.

    2. Open Notepad.

    3. Copy and paste the following text into Notepad.

         Dim xmlDoc, node, nodeList, fileName, backupFileName, numberOfPOQNodes

          Set xmlDoc = CreateObject("Microsoft.XMLDOM")

          If Wscript.Arguments.Count = 0 Then

          WScript.echo("Error! No XML file specified.")

          Wscript.quit

          End If

          fileName = WScript.Arguments(0)

          backupFileName = Left(fileName, InStrRev(fileName, ".") - 1) & "_backup.xml"

          If Not xmlDoc.load(fileName) Then

          WScript.echo("Failure loading XML file " & fileName & ".")

          Wscript.quit

          End If

          xmlDoc.save(backupFileName)

          Set nodeList = xmlDoc.documentElement.selectNodes("POQ")

          numberOfPOQNodes = nodeList.Length

          For Each node in nodeList

          xmlDoc.documentElement.removeChild(node)

          Next

          xmlDoc.save(fileName)

          Set xmlDoc = Nothing

          WScript.echo(numberOfPOQNodes & " POQ nodes removed. Script completed.")


       4. Click File, and then click Save as.

       5. Name the file script.vbs and save the file to a removable media device such as a USB thumb drive.

     

    APPLYING THE SCRIPT TO THE FAILED INSTALLATION:

    1. Restart your computer and start pressing the F8 key on your keyboard. You have to press F8 before the Windows logo appears. If the Windows logo appears, you have to try again by waiting until the Windows logon prompt appears and then shutting down and restarting your computer.

    2. Use the arrow keys to select Repair your Computer in the Advanced Boot Options area, and then press Enter. If you are prompted, select the Windows 7 installation to be repaired, and then click Next.

    3. Select the language and a keyboard input method, and then click Next.

    4. Select a user name, type your password, and then click OK.

    5. Under System Recovery Options, make a note of the Windows 7 drive letter listed on the line below Choose a recovery tool.

    For example, you may see something similar to the following.
    Operating system: Windows 7 on (C:) <VolumeName>
    Note In this example, the drive letter for Windows 7 would be C.

    6. Under System Recovery Options, click Command Prompt.

    7. Insert the removable media with the script (.vbs) file that you previously created into the PC.

    8. At the command prompt, navigate to the drive, and the directory, that contains the script (.vbs) file that you previously created.

    For example, if you previously saved the script.vbs file that you created to the root of a USB thumb drive, and the drive letter associated with the USB thumb drive is the “E” drive, you would simply type the following at the command prompt, and then press Enter.

    E:

    Note If you are not sure which drive contains the removable media you can use Diskpart to display a list of drives. To run Diskpart, follow these steps.
             1. Type Diskpart, and then press Enter.
             2. Type List volume, and then press Enter.
             3. Make a note of the drive that contains the removable media with the script (.vbs) file that you previously created. Assuming you used a USB thumb drive, the drive type will be listed as “Removable”.
             4. To exit Diskpart type Exit, and then press Enter.

    9. At the command prompt, type the following command and press Enter:

    Cscript Script.vbs C:\Windows\winsxs\pending.xml

    In this example, (c:\) is the drive letter that the Windows 7 operating system is installed on.

    This will run the script in the Script.vbs file. After the script completes, you may see a message similar to following.

    2 POQ nodes removed. Script Completed

    10. To exit the command prompt type Exit, and then press Enter.


    11. Restart your computer. Service Pack 1 installation should now complete successfully.

     

    Further problems?  See:

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;975484

     

     

    Hope this helps out!

     

     

     

    • Proposed as answer by tt54 Monday, July 18, 2011 7:28 PM
    Thursday, June 30, 2011 3:37 AM
  • Hi Herman

    I had the same problems as many with service pack when auto installed yesterday. I followed your instructions thanks and got window restarted. It is now running incredibly slowly through all programmes. Any idea if this will improve over time or if there is a bigger problem? I've followed the link through to MS support but obviously can't contact them without paying!

    Any help would be really welcome - everything was running fine until this pack! - how does an improvement result in making things worse!

    Thanks

    Saturday, July 02, 2011 10:39 AM
  • Herman,

    That worked for me as well, thanks alot!

    Monday, July 18, 2011 7:28 PM
  • Thank you so much.... this really worked for me.

    excelent guide very detailed.

     

    and he is right.... in 5 minutes. 

    Tuesday, August 16, 2011 12:18 AM
  • Hi there,

    i am trying this but it gives me an error on <1, 1>.

    i have checked the code...its identical to what u have posted.

     

    any ideas?

     

    Thursday, August 18, 2011 11:16 PM
  • If I could, I would have explained how this command line is entered and where exactly, cause entering this command line by a normal user as told and written above will not access the image. So please give a varity of possibilities like:

    if the cursor is on X:sources then type >>>>> to be able to put the command line

    if the cursor is on C: then type >>>>>>> to reach the needed File where the command line should be entered.... 

    and so on.

    thanks

    Saturday, April 19, 2014 9:40 AM