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HP Webcam is not working after install windows 7

    Question

  • Hi,
    I have HP Pavilion dv5t1000. I have installed Windows 7 RC(64bit) in my laptop.
    But my HP webcam is not working after install windows 7 RC. It was working in Vista SP1 64bit and also in Windows 7 Beta.
    The device manager shows that the driver for HP webcam is installed and the device is working properly.
    But its not working, when i open Cyberlink YouCam application it shows me a message that "Cannot connect to this video device.(HP Webcam) Please select another capture device via settings or close any application that may be using this video device and restart YouCam".
    I checked in Task manager whether any application using webcam but i could not found anyone.

    Please help me to solve this problem.
    Thanks,
    Thursday, June 25, 2009 4:24 AM

Answers

  • Hello,

     

    First you might keep windows update regularly to obtain the latest driver for your device. Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error.

     

    If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver. In addition, you can use the Windows XP driver for testing.

     

    Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait for another period of time till the retail version is released and push the vendor company to upgrade their device driver. Thanks for your time and understanding!

     

    For more details, please look at the first Sticky thread at the top of this forum.

    What can I do if my hardware does not work?

     

    This will give you some guidelines.

     

    Good Luck!

     

    Friday, June 26, 2009 7:46 AM

All replies

  • Hee10,

    Although your webcam appears to have installed properly, you may still need to resort to using it under XP Mode in Microsoft's new Virtual PC in order to get it working properly; many users have reported success in using older webcams with this method.
    -Alex
    Thursday, June 25, 2009 3:11 PM
  • Hello,

     

    First you might keep windows update regularly to obtain the latest driver for your device. Note: Drivers on the Windows Update site are directly provided by hardware manufacturers. Microsoft tests drivers in various environments before they are published; however, we cannot guarantee all drivers will work on all hardware platforms as there are too many different models, although their hardware ID are the same as the standard version. In some cases, due to hardware modifications by different manufacturers, the driver updates may cause some error.

     

    If it does not work on your issue, I'd suggest you installing the Vista driver in Compatibility mode. Remove and rescan that hardware device in Device Manager, right-click on the driver executable/installer file -> Properties and select the Compatibility tab; click the checkbox before Run this program in Compatibility mode for option and select Windows Vista in the list-down box; then try installing the device driver. In addition, you can use the Windows XP driver for testing.

     

    Meanwhile, please understand that Windows 7 is a new operating system and whole driverstore has been reprogrammed; you might wait for another period of time till the retail version is released and push the vendor company to upgrade their device driver. Thanks for your time and understanding!

     

    For more details, please look at the first Sticky thread at the top of this forum.

    What can I do if my hardware does not work?

     

    This will give you some guidelines.

     

    Good Luck!

     

    Friday, June 26, 2009 7:46 AM
  • Alex,

    Thanks for ur suggestion. Hope ur method works.

    -Hee10
    Friday, June 26, 2009 10:16 AM
  • Andy Song,
    Thanks for ur descriptive help. I will try to run it in windows XP mode. And hope it will work.

    -Hee10
    Friday, June 26, 2009 10:18 AM
  • I was able to make my webcam with windows 7 by uninstalling the driver in Device Manager and doing a reboot.
    Friday, November 06, 2009 12:18 AM
  •  hi Jacari how did you reboot it??


    Monday, January 25, 2010 2:07 PM
  • Hi,

    Just put your PC on a railway track and  after some time when train will come and then your problem will be sortout..........Hindi Ki Kahawat hai ..Na rahega baans our na bajegi bansurii...

     

    After that if any problem will remain ....then just take your pc in your hand and jump from the  top of the hill ...

     

     

    ok bye dear

    We always ready to help  people like you

    Thanks

    .......Ghost

     

     

     

    Tuesday, July 20, 2010 5:24 PM
  • can you let me know how you went about all this, thank you.

     

    Wednesday, December 14, 2011 10:26 PM