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How to Fix? "WindowsUpdate_80070570" "WindowsUpdate_dt000"

    General discussion

  • system description
    TOSHIBA Laptop, Model L505-S59903, Intel Core 2 T6500 @ 2.1 GHZ, with 3GB memory

    Windows 7 Home Premium 32-bit, SP1, newly installed 8/16
    installation dvd was burnt from Digital River .iso for win 7, Home Premium 32 bit SP1
    Win 7 Product key has been activated

    Reason for Reinstall

    Laptop picked up a serious virus that McAfee missed.  The virus destroyed system services and system restore points.

    No hardware changes have been made.

    Currently system does not have anti-virus installed but windows firewall is active.  I did install and remove MSE.  No problems were found.

    Problem Description

    After installing windows I used windows update (WU) to install the first
    group of about 10 updates.
    About 4 installed before a reboot was required.
    After that 2 more installed and the rest failed with the 80070570 error. In subsequent groups of 10, about 2 of 10 would install with WU.

    I restarted WU and had a group of 55 updates to download and install.
    Several installed but about 50 failed with the 80070570 error.



    Corrective actions attempted
    sfc
    chkdsk
    clean boot
    Numerous uses of Mr. Fixit

    Update Readiness Tool 

    Manually reset Windows Update Components per the steps provided in KB 971058
      To rename the catroot2 directory I had 2 stop the cryptsvc service.
      Some of the registry steps failed because of bad or missing entry points into the dlls.
      Some of the registry steps failed because the specified DLL was missing.

    I have been able to manually install most of the updates using Windows Download Manager.
    In all, about 21 updates installed with WU and I used Manual Download/Update for 57 updates all  of which failed WU with the 80070570 error.

    I have also tried reinstalling win 7 and using win 7 RTM iso instead of a SP1 iso.  This produced very similar problem but many more updates to load.

    The systems is back with the SP1 iso installed.

    I have tried using WU to install single updates or in small groups.  About 2 of a groupf 10 will install with WU.  The results are repeatable, the same ones loaded or failed with WU. (Over multiple Win 7 installs).

    All the updates are installed now except for the following:

    Security Update for Windows 7 (KB2705219)
    Security Update for Windows 7 (KB2712808)
    Security Update for Windows 7 (KB2731847)
    Update for Windows 7 (KB2729094)
    The Manual Download could not find these in Download Manager!

    I can provide a list of updates that had to be manually loaded (57 total).

    Tuesday, August 21, 2012 2:34 AM

All replies

  • Hi,


    I suggest you can try to manually download these update from Microsoft Download Center and install it in Clean Boot mode to check the result.


    Hope this helps.


    Vincent Wang

    TechNet Community Support

    Wednesday, August 22, 2012 4:55 AM
  • Problem is now FIXED!!   Problem was caused by a root kit virus, Rootkit.Boot.Pihar.c.

    A Previous post suggested running:  TDSSKiller.exe.
       
    It found the problem

    Apparently these type viruses survive a Clean Custom Install with the format option checked!    In this case the virus went undetected by MSE, AntiMalwareBytes and McAfee.   McAfee was the antivirus in control when the infection happened!

    After removing the virus I was able to install updates with Windows Update!

    • Edited by wmh131 Thursday, August 23, 2012 10:35 AM
    Thursday, August 23, 2012 1:51 AM
  • Hi,


    Glad to hear this issue has been resolved. Thanks for sharing. Hope your experience will help other community members facing similar problems.


    Regards,


    Vincent Wang

    TechNet Community Support

    Friday, August 24, 2012 1:25 AM
  • Ok wmh131,  you are a life saver.. been struggling with this for over 2 weeks.. it kept locking up my computer and everything, I was about to dump the OS reformat, and install vista.. thanks for this .. I searched every where for solutions and this worked great.. Life saver brother.. Thank you for sharing.
    Saturday, September 08, 2012 11:49 PM
  • hello

    and how did you remove the virus?

    thanks,

    Thursday, July 03, 2014 4:42 PM
  • Following some tips for fix error code 0X80070570 in Windows 7 system:

    Clean your system registry

    Run an antivirus software

    Optimize your system


    Here we will talk about various set up errors in Windows 7 operating system and tips to resolve them successfully.
    Friday, July 04, 2014 9:54 AM