none
Snipping Tool Fails

    Question

  •  

    Snipping Tool on Vista always fails when I try to run it with the following error:

     

    Any clues on what is going wrong?

     

    ---------------------------
    Error
    ---------------------------
    The Snipping Tool is not working on your computer right now. Restart your computer, and then try again. If the problem persists, contact your system administrator.
    ---------------------------
    OK  
    ---------------------------

     

     

    Friday, August 15, 2008 10:13 PM

Answers

  • Ok now my Snipping Tool, Journal, Sticky Notes and Inking are working again. But not because calling Microsoft support helped me! Or more correctly indirect they did, by p…... me of and forcing me to fix this dame problem by myself.

     

    I did use the email option for calling Microsoft Personal Support and provided my credit card for the approx. 100 USD payment they asked for, included an explanation what error message I did receive and a reference to this forum.

     

    They responded back within very short time, and then I had to try every single basic step again, everything already mentioned in this forum tread. Ok no problem to repeat it again, then we is sure it has been tested thoroughly.

     

    Used a day on this ping pong before the support technician asked for a timeout. The support technician came back next day with a polite message that they would have to stop further investigation and move me to the Professional support desk, because I was running on a Domain. They gave me a phone no. to call and a resume of what had been tested so far.

     

    Called the Professional support desk and got a polite respond that you can provide your credit card for payment of approx. 550 USD and we will let you talk with a technician or the talks stops here! At that time I said STOP, no way I would put additional 550 USD on top of the 100 USD already spend on this issue.

     

    So I began looking into each of the applications not working and started searching the web for any message with Journal, Inking etc., not only looking into the Snipping issue. And the Inking got me a hit on the page:

     

    http://blogs.genghiskhent.com/?p=73

     

    I thought that solution could be tested even on my old Office 2003 installation. So based upon the information on that web page, I removed the whole Office 2003 package and without a reboot, I could immediately use the Snipping tool and the other tools, Hurrah!

    Then I reinstalled the Office package and selected install all components and my Snipping tool are still working.

     

    Long history, 100 USD short but a happy ending.

     

    (btw. I like that business model of let the customer pay and let the customer do the job) <g>

     

    Br,

    Bo

     

    Friday, August 22, 2008 7:23 PM
  • user="Senthil Velayutham"]

     

    needing to uninstall and reinstall Office 2007 is too cumbersome a fix. is there an easier option?

     

    I agree, but according to the link that Bo provided, a full, plain vanilla, reinstall of MSOffice (2003 or 2007) is required. You cannot even add the missing components that were not installed when using the 'custom' install option. It takes a full install to prevent the problem. As of right now, this is all the information we have.

     

    The bug has been reported and, hopefully, a Hotfix will be forthcoming in the near future.


     

     


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Saturday, August 23, 2008 1:27 AM

All replies

  • Hi

     

    Try refreshing the installation for the Snipping Tool. This tool is part of the Tablet PC Optional Components in Windows Vista.

     

    Open Control Panel, click the Classic View in the Tasks Pane.

    Double click Programs and Features.

    Click the 'Turn Windows features on and off' in the Task Pane.

     

    This window may take a couple of minutes to display.

     

    When the options appear in the list, scroll down to the 'Tablet PC Optional Components' and remove the check mark from that item.

     

    Click OK, exit everything and reboot the computer.

     

    This will uninstall the 'Snipping Tool' from the system.

     

    After the computer restarts, go back into Control Panel and repeat the same procedure,

    this time add the check mark to the 'Tablet PC Optional Components'.

     

    This will install these components in the system with a fresh copy of all the files.

     

    Hope this helps.

     

     

    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Friday, August 15, 2008 11:35 PM
  • Hi,

     

    I have just got the same error message on my fresh installed Vista x64, patched with everything the Windows Update can find for me. Tried your uninstall tip, but it did not solve the problem

     

    I'm running the workstation in a SBS Domain, so I'm wondering if it's something with a GPO? I'm the administrator of the Domain I have not been able to find any specific settings who should affect the snipping tool.

     

    Any other suggestions?

     

    br,

    Bo

    Sunday, August 17, 2008 11:57 AM
  • Bo

     

    There is a policy for the Snipping Tool in Group Policy for machine and users.

     

    Computer Configuration/Administrative Templates/Windows Components/Tablet PC/Accessories.

     

    User Configuration/Administrative Templates/Windows Components/Tablet PC/Accessories.


    "Do not allow Snipping Tool to run"

     

    Hope this helps.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, August 17, 2008 3:49 PM
  • Hi Ronnie,

     

    Thank you for the info. I have now verified that all entries was set to Not configured. Tested also with the setting Disabled, but no luck in getting the Snipping Tool up working.

     

    I have tested with the SFC tool and it comes up clean.

     

    But in the Even Viewer - Application log, do I see the MsiInstaller is activated when ever I try to start the Snipping Tool, with the following error message:

     

    Log Name:      Application
    Source:        MsiInstaller
    Date:          17-08-2008 18:37:51
    Event ID:      1001
    Task Category: None
    Level:         Warning
    Keywords:      Classic
    User:          xxxxx\xxxxxx  (removed domain and user name)
    Computer:      xxxxxxxxxx (removed computer name)
    Description:
    Detection of product '{90E00409-6000-11D3-8CFE-0150048383C9}', feature 'WISPFiles' failed during request for component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}'
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="MsiInstaller" />
        <EventID Qualifiers="0">1001</EventID>
        <Level>3</Level>
        <Task>0</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2008-08-17T16:37:51.000Z" />
        <EventRecordID>5431</EventRecordID>
        <Channel>Application</Channel>
        <Computer>xxxxxxxxxx (removed computer name)</Computer>
        <Security UserID="S-1-5-21-2100454708-2818784751-2162833847-1135" />
      </System>
      <EventData>
        <Data>{90E00409-6000-11D3-8CFE-0150048383C9}</Data>
        <Data>WISPFiles</Data>
        <Data>{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}</Data>
        <Data>(NULL)</Data>
        <Data>(NULL)</Data>
        <Data>
        </Data>
        <Data>
        </Data>
      </EventData>
    </Event>

     

    If I seach mu Register for the component '{A4AD656D-72E9-43A7-9DD0-E5F6AF438E72}' , can I not find any ref. to this component!

    br,

    Bo

     

    Sunday, August 17, 2008 4:50 PM
  • tried both - reinstalling via Optional Windows Components and disabling the group policy (which was not configured to being with). It did NOT fix the problem. any other ideas?

    Monday, August 18, 2008 10:30 PM
  • Senthil

     

    I still haven't been able to find any more viable information on this behavior.

     

    I am starting to think that it may be a problem with the installer.

     

    The only thing I can suggest, at the moment, is to make sure that the system is up to date with everything on Windows Update.

     

    Is your system also configured with a Domain?

     

    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Tuesday, August 19, 2008 1:27 AM
  • Is next step to raise a case through the support system?

     

    br,

    Bo

    Tuesday, August 19, 2008 7:31 PM
  • Bo

     

    I have been doing some research work on this, and although I have seen others with the problem, the uninstall/reinstall always seems to fix the problem?

     

    You can use the support system if you wish, that's your call.

     

    Help and Support Windows Vista:
    https://support.microsoft.com/oas/default.aspx?Gprid=11732

     

    Let us know what you find.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Tuesday, August 19, 2008 8:40 PM
  • Ronnie,

     

    I have now tried the uninstall/install routine several times, with different accounts (local admin, local user, domain admin, domain user), reboot between each time and the result is the same, no working Snipping Tool; Sticky Notes or Windows Journal. But my Tablet PC Input Panel are working OK.

     

    I get the msiinstaller error message in the event viewer, that's all.

     

    Windows Update says I'm Ok with current updates, so I don't know what else to try now.

     

    Br,

    Bo

    Tuesday, August 19, 2008 8:55 PM
  • Bo

     

    OK, sorry we couldn't get this fixed for you.

     

    I sure would be interested in finding out the solution for this, if you wouldn't mind posting back here after you contact support.

     

    Thanks.

     




    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Tuesday, August 19, 2008 11:18 PM
  • Ok now my Snipping Tool, Journal, Sticky Notes and Inking are working again. But not because calling Microsoft support helped me! Or more correctly indirect they did, by p…... me of and forcing me to fix this dame problem by myself.

     

    I did use the email option for calling Microsoft Personal Support and provided my credit card for the approx. 100 USD payment they asked for, included an explanation what error message I did receive and a reference to this forum.

     

    They responded back within very short time, and then I had to try every single basic step again, everything already mentioned in this forum tread. Ok no problem to repeat it again, then we is sure it has been tested thoroughly.

     

    Used a day on this ping pong before the support technician asked for a timeout. The support technician came back next day with a polite message that they would have to stop further investigation and move me to the Professional support desk, because I was running on a Domain. They gave me a phone no. to call and a resume of what had been tested so far.

     

    Called the Professional support desk and got a polite respond that you can provide your credit card for payment of approx. 550 USD and we will let you talk with a technician or the talks stops here! At that time I said STOP, no way I would put additional 550 USD on top of the 100 USD already spend on this issue.

     

    So I began looking into each of the applications not working and started searching the web for any message with Journal, Inking etc., not only looking into the Snipping issue. And the Inking got me a hit on the page:

     

    http://blogs.genghiskhent.com/?p=73

     

    I thought that solution could be tested even on my old Office 2003 installation. So based upon the information on that web page, I removed the whole Office 2003 package and without a reboot, I could immediately use the Snipping tool and the other tools, Hurrah!

    Then I reinstalled the Office package and selected install all components and my Snipping tool are still working.

     

    Long history, 100 USD short but a happy ending.

     

    (btw. I like that business model of let the customer pay and let the customer do the job) <g>

     

    Br,

    Bo

     

    Friday, August 22, 2008 7:23 PM
  • Bo

     

    Sorry for all of the frustration, work, and cost you had to suffer through. 

     

    I really appreciate you taking the time to return here and let us know how you fixed the problem, this shows good character.

     

    At least you will have the satisfaction of knowing that you helped others who may experience the same problems.  

     

    You might want to go back to your last message and mark it as the answer, so that others will be able to see that there is a solution in this thread.

     

    Regards,



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Friday, August 22, 2008 9:38 PM
  •  

    needing to uninstall and reinstall Office 2007 is too cumbersome a fix. is there an easier option?
    Friday, August 22, 2008 9:50 PM
  • user="Senthil Velayutham"]

     

    needing to uninstall and reinstall Office 2007 is too cumbersome a fix. is there an easier option?

     

    I agree, but according to the link that Bo provided, a full, plain vanilla, reinstall of MSOffice (2003 or 2007) is required. You cannot even add the missing components that were not installed when using the 'custom' install option. It takes a full install to prevent the problem. As of right now, this is all the information we have.

     

    The bug has been reported and, hopefully, a Hotfix will be forthcoming in the near future.


     

     


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Saturday, August 23, 2008 1:27 AM
  • Hi Ronnie,

     

    How do I set it to answered?, when I'm logged in I do not have the yes-no boxes for my post, if I log out I do have the boxes and clicking the yes, just ask for login and doing that, brings my back to the situation with no boxes for my own post.

     

    br,

    Bo

    Saturday, August 23, 2008 7:08 AM
  • Bo

     

    Sorry, I was thinking you were the one who started this thread. Only the member or a moderator who starts the thread can mark  post as the answer.

     

    Regards,

     



    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, August 24, 2008 5:24 PM
  • Hi,

     

    I have a same issue with the snipping tool but I think it's caused by a memory issue. It works 1 or 2 times and after that it crashes. Rebooting the system solves the issue. Is this a known issue with Microsoft ?

     

    Regards,

     

    Johan

     

    Sunday, August 24, 2008 8:42 PM
  •  Johan Veldhuis wrote:

    Hi,

     

    I have a same issue with the snipping tool but I think it's caused by a memory issue. It works 1 or 2 times and after that it crashes. Rebooting the system solves the issue. Is this a known issue with Microsoft ?

     

    Hi Johan

     

    I have been researching the problem with the Snipping Tool and the Tablet PC optional components in Vista for the last few days.

     

    The main problem I have seen is the one where a custom install of Microsoft Office, 2003 or 2007, has caused problems, such as the one described in this thread.

     

    The other thing I noticed, that really 'jumped out at me' is that problems seem to be much more numerous on systems that use a 'passive digitizer' as opposed to an 'active digitizer'.

     

    I don't remember seeing any general memory problems such as the one you describe.

     

    Are you using a Tablet PC?

     

    If you are, what brand and model number is it?

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Sunday, August 24, 2008 10:51 PM
  • It happens to me.  Vista SP1 x86 (clean install, not upgrade from pre-SP1).

    I do not have the tablet components installed, as this is a non-table laptop.

    Sometimes it runs, sometimes it doesn't, and gives that error.

    Just now it ran, captured an area, I selected new on it to capture a second area and it died (vanished).

    It is just flaky software, not a permissions/installation thing.  Every time I try and run it, I kick myself for wasting my time.

    Print Screen does a better job.  Just use CTRL-ALT-PrintScreen!




    Wednesday, August 27, 2008 4:13 PM
  •  warder wrote:
    It happens to me.  Vista SP1 x86 (clean install, not upgrade from pre-SP1).

    I do not have the tablet components installed, as this is a non-table laptop.

     

    The Snipping Tool will not run unless the Tablet PC tools are installed?

     

    You do not need to be running a Tablet PC to install these tools. On a normal Laptop or Desktop PC, these tools will allow you to use several of the Tablet components such as the snipping tool and the Microsoft Journal. You can even use 'Ink' in the Journal application, although you will be writing with the mouse instead of a tablet pen. This also enables handwriting recognition on a Non-Tablet PC, if you attach a Pen Digitizer.


    Sometimes it runs, sometimes it doesn't, and gives that error.

    Just now it ran, captured an area, I selected new on it to capture a second area and it died (vanished).

    It is just flaky software, not a permissions/installation thing.  Every time I try and run it, I kick myself for wasting my time.

    Print Screen does a better job.  Just use CTRL-ALT-PrintScreen!

     

    Print Screen just doesn't give you the advanced options that the snipping tool does. With print Screen, if you want to just capture a small area of the screen, then you need to use a program such as Paint to crop the screen shot. The snipping tool can do this automatically.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.
    By marking a post as Answered, you help others find the answer faster.


    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience

    Wednesday, August 27, 2008 9:15 PM
  •  

    An annoying problem for sure, I found that just doing a 'repair' install, in other words I did not uninstall and reinstall but just ran the iunstaller and selected 'repair' resolved the issue. Total time to complete was abot 3 minutes as I have Office 2007 Ultimate may be quicker for others.

     

    Thanks guys, for persistence in nailing this one. Smile

    Sunday, September 07, 2008 2:48 AM
  • I was getting a message stating that the execurtable could not be found.  I followed the instructions to look in Control Panel/ Program and Features/Turn Windows Features On and Off, and found that 'Tablet PC Optional Components' was unchecked.  So I checked it, Vista apparently reinstalled the component, and the tool is working again.
    Monday, October 06, 2008 8:04 PM
  • SnippingTool would be working fine for me. Then after a day or two, I'd get the dreaded "The Snipping Tool is not working on your computer right now" message. A reboot would fix it. Then it would eventually happen again. I tried Office Diagnostics but to no avail.

    However, I just noticed, that when I get this message, if I fire up the Task Manager there would be an entry for SnippingTool in the list of images in the Process tab. If I were to kill that process, I would be able to restart the tool. :)

    Not sure if this'll work for everybody, but I thought it might be worth a try.

    Cheers
    Thursday, March 19, 2009 1:14 AM
  • I have uninstalled Office 2007 and I still get this error. Also did the disable and re-enable tablet PC support feature. Any new info on this?
    Friday, February 26, 2010 10:13 PM
  • I routinely get this error on Vista.  The only thing that fixes it is a reboot.  How can you design a piece of software that can't be restarted after a crash.   I've tried killing almost every process that I can but can't bring it back without a reboot.  Very annoying, especially since I lose the snapshot that I'm trying to capture.  It's a great tool when it works.
    Monday, March 01, 2010 6:01 PM
  • I have uninstalled Office 2007 and I still get this error. Also did the disable and re-enable tablet PC support feature. Any new info on this?

    O gum-shoos! My snipper just snapped it's spin too. My bet 100.9% is a problem exists with Outlook specifically, and Office generally corrupting [almost antique] DCOM as filtered through run32.dll on x32 and x64 systems trying to support any Palette PC apps without dedicated hardware feedback to the system core. That's just the superficial assessment, and this problem goes much deeper. Vista perks us on native installs with three working Palette apps: you can fully expect that DCOM instability is going to neuter the run-time hooks that enable those apps. Sure the tools are useful. Complain to Microsoft?

    In perspective
    , why would Microsoft fix what it does not see as a problem? For virtually all healthcare providers in the digital age, Palette PC is an Accessibility Utility. So again, ask yourself why would Microsoft deploy millions of dollars maintaining something for a platform that is trying to do something that is not a product of its social purpose? (Er, that was obviously a literal market guru quote; translate as must make money).

    For those who love snipping enough to Quick Launch SnippingTool.exe ...  If  your desktop is a graphic station, and you rely on snips that reflect the resolution on your Microsoft desktop, ctrl-alt-prtscn will never do. Die hard SnippingTool.exe fanatics, you have three (3) options: get used to reinstalling Windows and all your apps; buy some pallette hardware; or use something else to do your snipping. System techs at our hospital use the snipping tool failure as a specific flag that it is time to reinstall the active system bridge Winows installation (casually, a weekly event, sometimes daily). Pallette hardware is fortunately a last recourse for most of us. Microsoft Expression has Expression Encoder 3 available for free download and bundled with various Expression softwares - it will even encode the tune you are listening to during your snapshot! Posting into countless forays will likely, very likely help none of us.

    (Until maybe one day Microsoft will consider the "market extensibility" of a reliable snipping tool, which we all know the current one is absolutely not, with good reason.)

    Note: for those ernest enough to go out and purchase hardware, don't expect miracles. People with disabilities and their care providers know only too well that software Accessibility is a catch word for 'tax breaks with minimal expense', except for the providers of very expensive dedicated software and systems. With Washington always getting ready to pay back to insurance corporations what it has already paid them to cover the cost of ongoing political contributions, and with the colony's trillion dollar war budget fixed to secure a similar trans-Atlantic venue, it is not likely any letters to Givernment to beef up Accessibility paybacks will escape the paper-shreddder for a good long time to come. Diversifying software assets is for sure the best way to go. Let the world we know love our snippers. Respect nature and be good to those who host your needs here, in the Americas. Get really ernest and enthusiastically come back to your complaint pathways with exhuberant cheers for whatever working solution in a real world. Enjoy your new look and feel!
    Saturday, March 06, 2010 10:46 AM
  • I just had this happen on a users system, and it had to do with permissions on the file. I changed ownership and then reset permission on the .exe, and it is working again. No uninstall or reinstall (or reboot) needed...
    Wednesday, August 04, 2010 4:01 PM
  • Problem is happening on one of my VISTA computers now.  What a pain in the a. 

    While I would love to use the snipping tool, I am not going to reinstall office to get it to work.  I'll find a third party application that will suffice.

    Thursday, August 05, 2010 7:13 PM
  • Had the same issue, and have too much work stored in my session to ***play*** around.

     

    I'll stay away from snipit until Microsoft gets their act together, and figure out how to make software usable.

     

    I found MWSnap 3 works great for me,

    Saturday, August 14, 2010 11:11 PM
  • I was constantly struggling with this Snipping Tool problem.  I was able to solve it, however!

    I had been using Snipping Tool to make screen captures of web pages for use in documentation.  So my solution was to use a Mac instead.  Apple's Grab tool hasn't failed me.  Smooth sailing ever since I switched!

    Friday, August 20, 2010 7:31 PM
  • How do i get to these options in vista? Thanks
    Friday, October 15, 2010 3:51 PM
  • Hi all,

    I THINK I CRACKED THIS ONE!

    I've gnashed my teeth with frustration because of the same probelm with the snipping tool and couldn't get any solution online: I run Windows 7 Ultimate on my laptop. I have established the following:

    The snipping tool stops working only when

    (1) a browser is running (Firefox or Internet Explorer). As soon as I close all browsers on my laptop the snipping tool starts working again.

    (2) when PrevX with SafeOnline (an anti-malware program) is running. When I "stop protection" by PrevX the snipping tool starts running again!

    Therefore, the snipping tool seems to be blocked by anti-malware programs that are meant to protect one from spyware by, among other things, blocking remote users from taking snap-shots of your desktop. If you want to take a snap shot of your screen while browsing you need to either:

    (1) Close all browsers IF the snap shot you want is not a website

    (2) Disable the anti-spyware program protecting your browser TEMPORARILY and resume protection after taking your snapshot. I don't advise changing the settings of your anti-spyware program as blocking of the snipping tool is a safety feature (I suspect it can be run silently on one's PC by some malware).

    I hope this helps others!

    Victor
    Sunday, November 07, 2010 2:54 PM
  •  

    Hi Ronnie,

    i have tried to uninstall and reinstall Office 2010 i also reinstalled the tool ( the Company requires this to be installed) however it's still getting the same

     

    The Snipping Tool is not working on your computer right now. Restart your computer, and then try again. If the problem persists, contact your system administrator.

    could there be a permissions or Group Policy that would create this failure of the Snipping tool?

     

     

    Tuesday, January 25, 2011 1:23 PM
  • After extensive Google/Binging I finally tripped upon my solution. I have Windows 7 Ultimate and Office 2010 Professional. I tried various solutions online without success:
    • Reboot
    • Repair Office 2010 (no, I didn't uninstall and reinstall)
    • SFC /SCANNOW (no issues found)
    • The 'Remove, then add Tablet PC Components' in Control Panel Programs and Features/Turn On Windows Features
    • Close any and all Browsers (no success)
    Then it occurred to me that OneNote has a drawing feature. I suspected this was related to Tablet PC Inking Components, since my search showed people also had problems with Windows Journal. I also had problems with Windows Journal, indicating the Inking Components problem. In OneNote I went to the drawing ribbon and attempted to draw when a popup declared I didn't have Tablet PC features installed (even though I checked that); and offered to install it (Yes!). Oddly, it asked for the DVD for FrontPage 2003, which I also have installed. Who would have guessed, but that was my solution. I hope this helps someone.
    • Proposed as answer by SConstantine Tuesday, March 13, 2012 6:19 PM
    Saturday, March 19, 2011 2:37 AM
  • I ran Microsoft Office Diagnostics and it fixed the error.  So happy to have found a solution after months of not having use of this utility.

    I found it here:

    http://adilhindistan.blogspot.com/2007/07/vista-snipping-tool-error.html

    Tuesday, April 05, 2011 4:34 AM
  • When I had a Snipping tool and windows journal tool problem, the folowing error pop up:

     

    The Snipping Tool is not working on your computer right now. Restart your computer, and then try again. If the problem persists, contact your system administrator.

     

    Turning  off the UAC (user account control) solved this problem :-D! Try this 

     

    Set UAC to never notify me!

    Friday, August 05, 2011 3:43 PM
  • I have had this problem off and on in Vista HP. Previously I tried subtracting then adding back Tablet to MS Office, rebooting, which both work for a while until it stops working again.  My machine is stable and does not need error-driven rebooting, often for months. It is regularly updated. During the last two days snipping tool was not working and suggested a reboot. I did not want to reboot.

    Today, this approach worked: create a shortcut (I keep it in the quick launch bar) to the process:

    C:\Windows\System32\SnippingTool.exe

    Run the program using the short cut (this also worked without shortcut using the run command).

    I have UAC turned off all the time and have administrative privileges. One may need to change permission on the program for other users or with UAC on. Snippingtool.exe was not shown as running in task manager when I ran the program from the shortcut.

    I don't know why this worked. The default shortcut is almost identical to the one I created except that it references the system folder using path variables from the environment. I used  an absolute path name.

    • Proposed as answer by ths11 Friday, January 13, 2012 7:31 PM
    • Unproposed as answer by ths11 Friday, January 13, 2012 7:33 PM
    Thursday, January 05, 2012 4:56 AM
  • Place Port's suggestion (Jan 5, 2012) was almost perfect for me.  I'm in the same situation with Vista Enterprise Service Pack 2, HP 8440P, 4 GB memory.  SnippingTool would fail after capturing several images while I had spreadsheets and other applications open (possible memory leak?).  The run command didn't work the first time and then I browsed to C:\Windows\System32\ and double-clicked SnippingTool.exe and it worked.  Subsequent starts via the run command and my pre-exising shortcut also worked.  All without a reboot!!!  Thanks Place Port!!

    Friday, January 13, 2012 7:48 PM
  • I found this solution on a different website and it worked for me. It's by far the easiest and simplest solution:

    >>>>>>>>>>>>>>>>>>>>>>

    After opening a call with Microsoft on this and working for many hours, we finally have a solution, it's a registry setting that somehow is deleted after uninstalling Office.  Import this key back into the registry, log off and back on and snipping tool will be working again!

     

    Windows Registry Editor Version 5.00

    [HKEY_CLASSES_ROOT\AppID\{7F429620-16D1-471E-A81A-114992148034}]
    @="wisptis"
    "RunAs"="Interactive User"
    "LaunchPermission"=hex:01,00,14,80,64,00,00,00,74,00,00,00,14,00,00,00,30,00,\
      00,00,02,00,1c,00,01,00,00,00,11,00,14,00,04,00,00,00,01,01,00,00,00,00,00,\
      10,00,10,00,00,02,00,34,00,02,00,00,00,00,00,18,00,1f,00,00,00,01,02,00,00,\
      00,00,00,05,20,00,00,00,20,02,00,00,00,00,14,00,0b,00,00,00,01,01,00,00,00,\
      00,00,01,00,00,00,00,01,02,00,00,00,00,00,05,20,00,00,00,20,02,00,00,01,02,\
      00,00,00,00,00,05,20,00,00,00,20,02,00,00


    -Eli

    • Proposed as answer by LoveToPlayGolf Wednesday, December 12, 2012 9:56 PM
    Friday, February 24, 2012 7:19 AM
  • I went to uninstall program section and click repair Microsoft Research Cliplets. It work for me without reboot.
    Monday, April 02, 2012 3:39 PM
  • I am a bit confused. Is the Snipping Tool a part of Office? It is located here: %SystemRoot%\system32\SnippingTool.exe

    Why does a re-install of Microsoft Office solve that problem? Strange but I'll give it a try ...

    EDIT: Repair of Office didn't solve it. Running the "Office Diagnostics" hound no issues. The issue remains on my Fista machine ...

    • Edited by hfrmobile Wednesday, August 01, 2012 12:02 PM
    Wednesday, August 01, 2012 11:40 AM
  • Hi,

    I found the same solution as posted above. Simply exported reg key from computer which had this working and imported it on to the computer which the snipping tool was failing to run on, once this was done restart and it was working.

    Monday, October 15, 2012 12:27 PM
  • Use the above registry key fix - it has worked every time we tried it. For whatever reason an uninstall of Office removes that key and an install does not put it back. The snipping tool is part of Windows not Office.

    Breakin' 80

    Wednesday, December 12, 2012 9:56 PM
  • Guys,

    There is a very simple solution to this issue provided, this issue creates another issue mentioned below -

    1. When you get this Snipping Tool Issue, open Paint and copy the screen on to the clipboard using CTRL + C. and then try to Paste this using CTRL + V.

    2. You may get another error as - "Unable to get Data from CLipboard" or something like that.

    3. If you get this error try step 1 & 2 few more times and Open Snipping Tool now, Your original error of snipping tool may not appear.

    It may be a stupid resolution but this has worked at least 7 - 8 times for me.

    Thanks

    Monday, January 14, 2013 12:09 PM
  • didn't work for me

    Tuesday, February 26, 2013 9:04 AM
  • You're a legend!

    I've tried just about every other suggestion in this and other forums, yet the snipping tool refused to run and only displayed the all too familiar error dialog.

    After importing this registry key and logoff/logon the snipping tool now starts and works perfectly.

    LOL, what a mission for such a simple but useful utility

    Thanks Eli, owe you lots.

    Friday, July 05, 2013 1:41 AM
  • Genius!  The registry code fixed it!  Thank you so much.  This did the trick after trying so many other methods.

    For those not familiar with the process.

    Open Notepad, copy everything from Windows to ,00, paste in notepad, save as FileName.reg (Change FileName to whatever you want, be sure to add .reg or it will save as .txt), Open regedit.exe, import the reg file. Log off, then back on.

    Good time with snipping tool will ensue!


    • Edited by steven_3535 Thursday, November 07, 2013 2:32 PM
    Thursday, November 07, 2013 2:28 PM
  • I went through the above procedure of removing the tick from the 'Tablet PC Components', clicking OK, and then re-starting the computer. Then went through the full procedure again and restored the tick mark to 'Tablet PC Components'. But, I still get the message that it is not working and that I should re-start my computer. Just a dilemma. Microsoft has no clear procedure for dealing with these problems, just these scrappy sites that are hard to find, and give incorrect information.
    Saturday, August 16, 2014 12:23 PM