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windows 8.1 and internet access with Cisco VPN

    Question

  • I had windows 8 on my new computer, which required Microsoft fix:

    Windows8-RT-KB2797356-v2-x64 to allow me to run the VPN and access the internet at the same time. On Wednesday I followed the link to install windows 8.1.......now if I connect to the VPN (Cisco 5.0.07.0440) I cannot connect to the internet.

    Microsoft support got me as far as being able to access emails through outlook, but Microsoft support since then has failed to find a solution and suggest it is not their problem (although they did offer to fix it using premium support for £65).

    Does anyone know of a solution please. I need both VPN and internet to work from home. I've looked at some of the other posts on this topic but they seem to refer to windows 7, windows 8 or windows 8.1 Preview.  I don't have enough technical know how to assess whether they are relevant to the issue I have. I have also tried the registry fix suggested in other posts but that didn't work.

    Linda

    Saturday, November 09, 2013 12:45 PM

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