none
KB2533552 Causes Windows Update Failure - Error Code 8024402F

    Question

  • Update installed automatically in the last 3 days (on 2 machines). Windows Update now shows as requiring a manual check for updates on 1 machine. Other PC shows "Never" and "Never" for any updates after stopping and starting wusus service. Trying to connect to Windows Update service, get error 8024402F on machines. Update troubleshooter fails to download. Cannot download ANY updates now manually. Even trying a SP download the validation of Windows will not run either using the "auto" verification or by doing a "manual" validation where the browser will not even go to a Windows Update page to validate (IE cannot display the webpage). Also get the same cannot display the webpage going to windowsupdate.microsoft.com which suggests this update has wider implications.

    No rollback possible as it's an exclusive update. No way of manually connecting to the update service to try to recover as Windows validation fails!

    Checking the System page, still shows Windows as activated and genuine. Windows 7 Enterprise x64. Win 7 SP1 with all updates installed on both machines up to this KB article. Previous updates installed May 11 including KB2534366, 890830, 2529073 as well as Office updates.


    Update: Searching the web further, forcing primary DNS to 4.2.2.1 resolves this to get the update to check. However this is not a fix but allows the WUpdate to check for any new releases.
    Monday, May 23, 2011 7:24 AM

Answers

All replies

  • Hi,

     

    About Windows Update error 8024402F, you can refer this KB to troubleshoot the issue:

    You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

     

    Windows Update error 80244016, 8024402f, or c80003fa

     

    Hope that helps.

     

    Regards,

    Leo   Huang

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Wednesday, May 25, 2011 7:16 AM
    Moderator
  • Hi,

     

    Did your issue solved? Please feel free to give me any update.

     

    Thanks.

     

    Regards, 

    Leo   Huang

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com

     

     

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, May 30, 2011 5:54 AM
    Moderator
  • Hi,

     

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to  reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

     

    BTW,  we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

     

    Regards,

    Leo   Huang

    TechNet Subscriber Support in forum. If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, June 03, 2011 7:08 AM
    Moderator
  • Hi,

    I got the same problem just now.

    I've read the article above but still it didn't work, can you please please help me?

    To anyone here who had experienced the same problem, can you guys help me and tell me what you did to solve it? I badly need a help. (!_!)

    Thanks,
    Kristine

    Tuesday, July 05, 2011 6:57 AM
  • Hi,

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to  reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

    BTW,  we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

    Regards,

    Leo   Huang

    TechNet Subscriber Supportin forum. If you have any feedback on our support, please contact tngfb@microsoft.com


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    Hi,

    I have the same problem and have tried everything and nothing works!  Also the "Fix it" program from Microsoft.  Can you help me resolve the problem?

    Regards,

    Gummi.

    Tuesday, March 13, 2012 10:19 AM
  • I had this issue. New laptops, out of box with clean Win-7 HP x64. Five days searching to find the answer. Nothing else worked. Changing DNS to 4.2.2.1 fixed it instantly !

    Wednesday, June 20, 2012 12:36 PM
  • I had this issue. New laptops, out of box with clean Win-7 HP x64. Five days searching to find the answer. Nothing else worked. Changing DNS to 4.2.2.1 fixed it instantly !

    Man.. you are my god!

    Thanks for solution!)

    Wednesday, August 08, 2012 2:30 PM
  • As described by NivenW, same problem. I'm trying now for 2 days to get past this one, but with no success.

    Wednesday, September 05, 2012 7:33 PM
  • Kristine, welcome to the club.

    This one is nasty.

    Wednesday, September 05, 2012 7:34 PM
  • Hi,

    I had same problem with Out of the Box PCs.

    After Installing KB982670 I got Error Code8024402F.

    Solution:

    Installed a VPN client like Anchor Free Hotspot Shield.

    Tried Updates and it worked.

    After this point, I removed VPN and the updates are still working as normal PC.

    Best Regards,

    Raj Sekar

    • Proposed as answer by shadic777 Saturday, November 10, 2012 10:58 PM
    Thursday, September 13, 2012 4:32 AM
  • Oh My Goodness...
    Raj Sekar you have saved my life. I mean, this problem has been heaving me off big time. So after minutes, hours, days, weeks and even months, your one comment, to install a VPN client (I downloaded the same one, Anchor Hotspot Shield), has removed the problem completely. Thank goodness now I can finally update windows without that stupid message!!!

    THANK YOU!!!

    shadic777


    • Edited by shadic777 Saturday, November 10, 2012 10:59 PM
    Saturday, November 10, 2012 10:56 PM
  • Thank you, the solution of using Anchor Hotspot Shield worked for my Win7-64 Home Premium as well. Crap that a workaround of this type was required, but such is life with IT :-)
    Thursday, December 27, 2012 9:24 PM