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phone call saying they were from Microsoft Windows

    Question

  • I received a phone call today from a man that said he was from Microsoft Windows, & that Microsoft had been receiving notices for several weeks that " something" was wrong with my computer.  Offline he had me do a system check, then said my computer was corrupted, then put on his floor supervisor who had me get online and do some more system checks and told me that I was corrupted and it would cost $150-$350 to fix. I hung up thinking this might be a scam.  My question is do you have someone who makes these type phone calls, or was it a scam? If it is corrupted how do I fix it.

     

    Thanks for your help

    lindondesormeaux@yahoo.com

    Friday, December 16, 2011 12:11 AM

Answers

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  • Friday, December 16, 2011 1:15 AM
  • I just received this same phone call today.  He tried really hard to get  me to check my computer.  Saying that I would be doing the checking not him.  I told him that I didn't know him and wasn't about to open my computer up to anyone.  I said he was crazy to think that I would do this. My first thought was that they would install something to track my key strokes or install a virus on my system.  I've never had a phone call from Microsoft. When I asked if he was with Microsoft, he said he was with Windows.  I laughed and said good bye.
    Saturday, February 25, 2012 11:12 PM
  • I just received a call today with exactly the same scenario. I saw the error reports in the event viewer.  When they had me make an entry to "iexplore gtechsupports.net," however, it opened IE so I immediately hung up.  Smelled like a scam, and I'm glad to have the verification that it was a scam from this forum. 
    Monday, June 04, 2012 6:38 PM
  • Hi, I also had a phone call from someone who claimed they were from the microsoft team and were having warnings suggesting that my computer had serious issues.  When I asked which computer they said the one with windows 7.  After a long phone call and they even went onto my computer remotely without asking for my permission showed me severial files which they classed as hackers trying to get into my information which can be corrected at a cost of £89.  When I told them I was not interested as the computer was only a cheap note book for the kids to use, I was put onto someone else for them to convince me that now all computers used in the home are now effected.   It came to an end with me hanging up on them.  If anybody out there is interested into investigating this, the company who is doing this is: BC Repair and Services, and claim to be microsoft authorised services.  Tel number:020390105670.

    Hope this can help,

    Ian

    Sunday, December 23, 2012 12:14 PM
  • Sunday, December 23, 2012 8:14 PM
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