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Cannot eject removable usb drive

    Question

  • Cannot eject removable usb drive


    Hi,

    I am using Windows 7 RC x64. When I connect my Seagate FreeAgent Go usb drive (NTFS) and use it for some time, Windows doesn't allow me to eject it anymore. I get the following message:

    "Windows can't stop your 'Generic volume' device because a program is still using it. Close any programs that might be using the device, and then try again later."

    This happens even if I all my (visible) programs are closed, even Explorer.

    If I try to find who is using drive E: with ProcessExplorer (http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx), I get nothing. But if I use LockHunter (http://lockhunter.com/?ver=&vertype=pro&sm=main_window_64) the following handles appear:

    System
      e:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer0000000000000000002
      e:\$Extend\$RmMetadata\$TxfLog\$TxfLog.blf
      e:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer0000000000000000001


    I also noticed two diferences when I compare my FreeAgent to a regular Kingston DataTraveler flash drive (FAT32):

    1) Only when using DataTraveler drive I can see an "Eject" option in Explorer's context menu. For FreeAgent I have to go to the notification tray usb icon.

    2) When I run "fsutil fsinfo drivetype E:" I get "removable" for DataTraveler but "fixed"(!) for FreeAgent.

    I hope someone can help, I am tired to restart my computer everytime I have to remove my drive. Thanks in advance.

    Wednesday, October 21, 2009 10:34 PM

All replies

  • Sounds like a problem in you installation, I use several USB devices, sticks galore, and a few USB powered disks. I have no problems on my machine. Mind you I am using the RTM now, but I recall the beta and RC had no problems either.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: IBM PC 300GL, Pentium III 667, Linux Server, has a 137GB disk limit, making it useless for upgrading my chess site

    Workstation: Asus M2NBP-VM CSM motherboard, AMD 4200+ 65W CPU, 2GB RAM, ATI x600, 320GB storage with 160GB for backups, Windows 7 Ultimate x64 Signature Edition.
    • Proposed as answer by Vegan FanaticMVP Thursday, October 22, 2009 1:41 AM
    • Unproposed as answer by cbrchrt Wednesday, November 11, 2009 1:04 AM
    Thursday, October 22, 2009 1:40 AM
  • Hi cbrchrt,

     

    Have you tested the issue in Safe Mode and Clean Boot?

     

    I suggest you check if there is any firmware update for your Seagate FreeAgent Go USB Drive first. You should also update the BIOS and motherboard to run Windows 7 stably.

     

    Note: The third-party product discussed here is manufactured by a company that is independent of Microsoft. We make no warranty, implied or otherwise, regarding this product's performance or reliability.

     

    If the issue persists, I suggest you try to reinstall the USB Controllers to check the issue.

     

    Reinstall USB controllers

    -----------------------------

    Use the Mouse

    ================

    First, please disconnect all USB devices and then perform the following steps:

     

    1. Click "Start" button, type “devmgmt.msc” (without quotation marks) in the “Search” bar and press "Enter". Click “Continue” if necessary.

    2. In Device Manager, double click to expand "Universal Serial Bus controllers", right click on the Host Controller, click "Uninstall" and click "OK".

    3. Repeat the step 2 to uninstall all items under "Universal Serial Bus controllers".

     

    Then, restart your computer and Windows 7 will reinstall all USB controllers automatically.

     

    Use the Keyboard

    ================

    First, please disconnect all USB devices. Then, go through the following steps:

     

    1. Press "Ctrl + Esc" to open the “Start” menu.

    2. Type “devmgmt.msc” in the Search bar and press "Enter". Click “Continue” if necessary.

    3. In Device Manger, press Tab and use "Up" and "Down" to move the highlight to "Universal Serial Bus Controllers".

    4. Press "Right" and expand it.

    5. Press "Down" to move to the first item and press "Delete" to remove it.

    6. Repeat the step 5 and uninstall all items under "Universal Serial Bus Controllers".

     

    Then, restart your computer and Windows 7 will reinstall all controllers automatically.

     

    If the issue persists, would you please upload the System Information to SkyDrive and provide us the download link for analyzing?

     

    How to collect the System Information

    ========================

    1. Click “Start”, type in “msinfo32” (without quotation marks) in the Search bar and then press Enter.

    2. Choose “Save” from the File menu and save it as an NFO file.

    3. Find the file, right-click on this file, click "Send To", and click "Compressed (zipped) Folder".

    4. Send the compressed file to me.

     

     


    Arthur Li - MSFT
    Thursday, October 22, 2009 8:21 AM
    Moderator
  • I get the same error relating to a variety of brands of USB sticks and USB hard drives locked under Windows 7 RC (Searching the net shows users keep having the same problems  trying to eject USB drives under previous Windows versions too - It has nothing to do with a bad USB contoller install!).  Sometimes the problem occurs on eject, other times Windows releases the drive with no problem whatsoever.

    Using various utilities indicates something is accessing files relating to "$Extend\$RmMetadata\$TxfLog\" on the drive.  Surely someone in Microsoft can advise which process creates/accesses these files - In all the problems users have reported not one MS expert has stated this and why it tries to access the USB drive when the user does not want it to (all it reports back in using the utilities is "System"!)  This is so frustrating for us users.  We don't want to have to shutdown the system to remove a USB stick that is being accessed by some Windows process for no good reason! 

    I have stopped index/search services, told Windows not to have "system protection" on those drives, closed all other programs running in the foreground,  stopped background anti-virus programs, used unlocking utils all to no avail.  I have -no- problems ejecting the same hardware under Linux.

    Can somesome please advise why Windows can't be designed to clearly state which process (ideally which program) is locking a file/drive and why it can't close it/flush a cache when the user want to eject it?!  Thank you.
    • Edited by Jason Bates Friday, October 30, 2009 10:59 AM
    Thursday, October 29, 2009 2:54 PM
  • Another rererence: http://safelyremove.com/forum/viewtopic.php?f=2&t=317
    Thursday, October 29, 2009 11:32 PM
  • Thanks for the quick answer Arthur!

    Unfortunately I couldn't find some time to test all this, I hope I can do it by the next weekend.

    But I have to agree with Jason. I don't think any of this will help since I have a fresh installation and all drivers are up to date.

    What is really intriguing me is why fsinfo show my USB hard drive as fixed and  not my flash memory.

    One more information, I have nForce chipset and I am using the latest drivers from NVidia.

    Thanks.
     
    Friday, October 30, 2009 12:51 AM
  • I have this exact same problem.  This is a new install of Win7 64bit.

    Also:

    C:\>fsutil fsinfo drivetype I:
    I: - Fixed Drive

    It's reported as a fixed drive.
    Tuesday, November 03, 2009 6:20 PM
  • What brand of USB sticks are you all using?


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: IBM PC 300GL, Pentium III 667, Linux Server, has a 137GB disk limit, making it useless for upgrading my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, NVIDIA 8600GT, 320GB + 160G backup, Windows 7 Ultimate x64.
    Tuesday, November 03, 2009 9:10 PM
  • I'm having this exact issue. It's mind boggling how difficult it is to find a solution. I suspect we must belong to a minority of people running some strange sequence of hardware/software that's causing the issue. What Would Bill Gates Do?
    Thursday, November 05, 2009 5:27 PM
  • I have a variety of drives like Jason (above) and get this randomly on Win 7.  It doesn't seem to matter what the brand is as sometimes Windows locks it, other times it's release with no problem.  At all times the locked file is <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLogContainer00000000000000000001 and <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLog.blf.  Surely someone in MS can advise us what process/program uses/create/locks these files and why?!
    Saturday, November 07, 2009 3:02 PM
  • I don't think it's a minority given the similar problems I've found (without solutions) via search engines for current/previous versions of Windows unfortunately.  Bill Gates would do what the rest of us are tempted to do and yank the darn usb plug/drive out and complain to the engineers! I really don't think Bill would use Windows as intensly as us users do for him to encounter half the things we do sadly...  I wonder how much time he spends patching his system/reinstalling, etc ;-)
    I'm betting this "feature" will be inherited in Win8. Will be happy to be proved wrong though ;-)
    Saturday, November 07, 2009 3:08 PM
  • Hi,

     

    This issue mostly can be related to the design of NVIDIA motherboard drivers.

     

    Do you use NVIDIA motherboards?

    Have you installed the NVIDIA motherboard drivers for Windows 7?

    Have you updated the BIOS also?

     


    Arthur Li - MSFT
    Wednesday, November 11, 2009 3:39 AM
    Moderator
  • My motherboard is NVIDIA business platform, works fine.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: P4-2GHz, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, NVIDIA 8600GT, 320GB + 160G backup, Windows 7 Ultimate x64.
    Wednesday, November 11, 2009 3:49 AM

  • This issue mostly can be related to the design of NVIDIA motherboard drivers.


    Hi,

    I have a P45 motherboard, latest drivers and i also have some of my usb drives recognized as "fixed" drives instead of "removable" ones...
    Like my tvix or my WD passport disk.

    With vista, the tvix was well recognize as a removable media...

    n`Ahu
    Wednesday, November 11, 2009 9:04 PM

  • > Do you use NVIDIA motherboards?

    Yes I have: Asus N2N-SLI Deluxe with NVIDIA nForce 570-SLI chipset.


    > Have you installed the NVIDIA motherboard drivers for Windows 7?

    Since ASUS has no Windows 7 drivers, I have the latest NVIDIA drivers: 15.51_nforce_win7_64bit_whql


    > Have you updated the BIOS also?

    Yes: 1701 BIOS for M2N-SLI Deluxe


     
    Tuesday, November 17, 2009 12:35 AM
  • I don't have an NVidia based motherboard (Intel based, HP NC6220).  The problem doesn't exist running other OS's on the same computer (ie, I don't think it is a problem inherrent with the hardware).  I plugged a Seagate drive (in generic external enclosure) in 30mins ago and couldn't eject it (under Win7) as it was locked by the "System"...    After having to resort to manually pulling it out switching it off, etc I retried.  After reinsertion, Windows started searching the drive as normal (I cancelled the dialog window).  Used the drive and disconnected - This time it worked.  This seemingly random locking is really annoying...

    What Windows program/process cause locks the files like those below Arthur?  This is the cause of the problem in my view but no one seems to be able to advise.

    System
      e:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer0000000000000000002
      e:\$Extend\$RmMetadata\$TxfLog\$TxfLog.blf
      e:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer0000000000000000001
    Tuesday, November 17, 2009 11:18 PM
  • GO check Intel's page and see if any updated drivers are available, also heck HP's as well.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, NVIDIA 8600GT, 320GB + 160G backup, Windows 7 Ultimate x64.
    Wednesday, November 18, 2009 2:39 AM
  • I have the latest drivers already.  Same problem occured under WinXP (with latest drivers). Clearly a program/process is creating the above RmMetadata files and locking them preventing the O/S from releasing the drive - Do you know which one?
    Wednesday, November 18, 2009 11:50 AM
  • If the icon on the system tray is showing, if its green then its safe to yank a stick. If its not then something is using the device.

    If you accidentally enabled ReadyBoost then the stick will be locked as Windows can use it to speed up the system.

    ReadyBoost is more suitable to a stick on the back of the machine.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, NVIDIA 8600GT, 320GB + 160G backup, Windows 7 Ultimate x64.
    • Proposed as answer by Vegan FanaticMVP Friday, November 27, 2009 10:04 PM
    • Unproposed as answer by cbrchrt Wednesday, December 09, 2009 9:49 PM
    Friday, November 27, 2009 10:04 PM
  • Thanks "The Pump" refreshing to hear ;-)
    Saturday, November 28, 2009 12:14 AM
  • It's not showing "green". The system definately reports that it cannot eject the drive as something (A "System " process as reported by other utilities) is locking the device for some reason. No other (foreground) applications are running. Readyboost is not running.  The problem randomly applies for usb "sticks" as well as larger drives eb. 1TB.

    I have ruled out anti-virus/anti-malware processes by having the same problem occur with those products disabled.

    I presonally think it is some Windows indexing service that is screwy (Although in the past I have tried to turn off the indexing services through control panel as as "track down" automatic services and shut them down and have still had drives locked by something).  Under "Indexing Options" under Control Panel only the  "Start Menu" and "Users" locations have been selected.
    Under Win7 when you look at properties of a drive there is a check box "allow files on this drive to have contents indexed in addition to file properties".  I am currently making sure this is unselected (can only do this after the drive comes up and presumably after any index process has already started locking the drive!) and will do some more trials...



    Saturday, November 28, 2009 12:36 AM
  • This kind of shoot-from-the-hip, first level support, ridiculous response makes me want to puke.  It is the epitome the brain-damaged mentality Windows is built upon.

    I am researching this problem for XP--glad to know it's still a huge hassle in Kludge 7.

    You so-called decorated Generals of the forum shouldn't even bother to respond--WTF does it matter what brand of mainboard or USB stick it is?  Why don't you answer the very simple, eloquently stated question:


    "Clearly a program/process is creating the ... RmMetadata files and locking them preventing the O/S from releasing the drive - [Can you tell me] which one?"


    I've heard better thought-out responses at Best Buy.

    Regards,

    The Pump


    Some USB sticks, stuch as Sandisk have software on them.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, NVIDIA 8600GT, 320GB + 160G backup, Windows 7 Ultimate x64.
    Saturday, November 28, 2009 3:18 AM
  • Indexing is fast, should take < 1 second. Still looks like ReadyBoost.
    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, NVIDIA 8600GT, 320GB + 160G backup, Windows 7 Ultimate x64.
    Saturday, November 28, 2009 3:19 AM
  • Win7 won't let me eject 1TB USB FreeAgent Drive.  USB Safely Remove util shows this:

    http://img694.imageshack.us/img694/5999/lockedusbdriveunderwin7.png

    Checking disk properties it reports (as expected):  "This device cennot be used for ReadyBoost".  The option to index "Content" is unticked for this drive.

    Autorun.inf on this drive only sets icon. No Seagate  (or other) software is auto-started on connecting this drive.
    Saturday, November 28, 2009 3:45 PM
  • Now that I see what I need to, the software for the free agent package is what is locking the drive. The software is transparent, it is activated by the disk button.

    I always avoid that type of device and select basic disks, so that I can just copy what I want to save.

    I have a server so I use that with Windows Backup.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, NVIDIA 8600GT, 320GB + 160G backup, Windows 7 Ultimate x64.
    • Proposed as answer by Vegan FanaticMVP Saturday, November 28, 2009 4:14 PM
    • Unproposed as answer by cbrchrt Wednesday, December 09, 2009 9:52 PM
    Saturday, November 28, 2009 4:13 PM
  • In my case the software is not locking the Seagate Free Agent drive (I moved it on the disk and have edited the autorun.inf file previously).  My drive doesn't have a "disk button".  The problem also occurs on non-Seagate disks.  At other times this Seagate is released without a problem.
    • Edited by ausman Monday, November 30, 2009 2:32 AM
    Sunday, November 29, 2009 12:33 PM
  • That is one way out. I prefer to see basic storage with maybe a PDF manual on how to use backup programs on XP, Vista and Windows 7, but not any automatic stuff.

    While some can use the automatic disks, there comes a time when the skill finds it a nuisance to a major headache.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, NVIDIA 8600GT, 320GB + 160G backup, Windows 7 Ultimate x64.
    • Proposed as answer by Vegan FanaticMVP Sunday, November 29, 2009 6:28 PM
    • Unproposed as answer by cbrchrt Wednesday, December 23, 2009 8:49 PM
    Sunday, November 29, 2009 6:28 PM
  • Plugged in a Seagate Free Agent 1TB drive today along with a adata (branded) usb stick.  After I finished Win7 released the Free Agent drive without a problem  Win7 locked the adata usb stick :-(

    Error as shown by Win7 on trying to eject:
    http://img4.imageshack.us/img4/268/win7lockingadatausbstic.png

    Error as shown by USB Safely Remove utility:
    http://img31.imageshack.us/img31/268/win7lockingadatausbstic.png

    Process Explorer utility shows drive as being used by explorer.exe.  Explorer is not running in the foreground or any other apps that I can think of that may access drives.


    Monday, November 30, 2009 2:57 AM
  • Sure is a bizarre problem. Explorer is the desktop application (shell). So lets see, you are about the 10th with this problem.

    I wonder if there is some software that is a problem, run the Windows 7 upgrade adviser and see if it flags anything.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, NVIDIA 8600GT, 320GB + 160G backup, Windows 7 Ultimate x64.
    Monday, November 30, 2009 4:46 AM
  • I'm also experiencing the same problem here... Happened with the previous installation of Win 7 Pro x64 RTM, and still happens after I have done a full wipe and reinstallation of Win 7 Pro x64. I'm using a Western Digital External USB Drive 250GB (3.5" drive). After plugging it in for more than 20 - 30 minutes, the only guaranteed safe way to remove the drive would be to shutdown / restart windows.

    I have tried plugging in the drive for less than 5 minutes and safe removal of the hard disk from the task bar icon has been successful.

    Please note that the Western Digital Hard drive utilities are NOT installed here. Its just used as a standard external hard drive.

    Surprisingly, windows says that something is still accessing the drive, but the hard disk has actually gone into powersave mode (spin down).


    If I were to use my other external hard drive, an internal IDE Seagate enclosed within a Sarotech USB casing, the problem rarely happens.


    The system experiencing this issue is a Dell XPS m1530 laptop which has an Intel chipset. Anyone having any solutions other than just yanking out the usb cable? I had no problems with the same external hard drives (WD and Sarotech) when using Vista / XP..
    Sunday, December 20, 2009 2:11 AM
  • I'm also experiencing the same problem here... Happened with the previous installation of Win 7 Pro x64 RTM, and still happens after I have done a full wipe and reinstallation of Win 7 Pro x64. I'm using a Western Digital External USB Drive 250GB (3.5" drive). After plugging it in for more than 20 - 30 minutes, the only guaranteed safe way to remove the drive would be to shutdown / restart windows.

    I have tried plugging in the drive for less than 5 minutes and safe removal of the hard disk from the task bar icon has been successful.

    Please note that the Western Digital Hard drive utilities are NOT installed here. Its just used as a standard external hard drive.

    Surprisingly, windows says that something is still accessing the drive, but the hard disk has actually gone into powersave mode (spin down).


    If I were to use my other external hard drive, an internal IDE Seagate enclosed within a Sarotech USB casing, the problem rarely happens.


    The system experiencing this issue is a Dell XPS m1530 laptop which has an Intel chipset. Anyone having any solutions other than just yanking out the usb cable? I had no problems with the same external hard drives (WD and Sarotech) when using Vista / XP..

    hi ,

    okay have you tried to see if it is in use ?? with sony the problem has not yet happend , neither with iropn key , we use them day in and day out , ...

    it might sound silly but try a diskcheck of both the usb key and the comp , and visit onecare scanner , link below and see what comes up , it never hurts to try that


    have a nice day and happy holidays
    http://www.microsoft.com/security + http://www.microsoft-hohm.com/default.aspx + http://www.getpivot.com/ + http://photosynth.net/ + http://seadragon.com/ + http://blogs.technet.com/mmpc + http://windowsteamblog.com/blogs/genuinewindows/default.aspx + http://technet.microsoft.com/en-us/sysinternals/default.aspx + https://www.microsoft.com/security/portal/Shared/Resources.aspx#rss + http://www.microsoft.com/security_essentials/ + http://onecare.live.com/site/en-us/center/whatsnew.htm + Plagued by the Privacy Center? Learn how to remove it > http://blogs.msdn.com/securitytipstalk/ http://memory.dataram.com/products-and-services/software/ramdisk
    Monday, December 28, 2009 9:48 PM
  • All my usb drives, have ben checked and are fine.  Seems to occur inconsistently but when it does it is a major pain in the ...

    I'm still amazed not a single Microsoft guru can tell us what create these files!:

    "At all times the locked file is <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLogContainer00000000000000000001 and <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLog.blf.  Surely someone in MS can advise us what process/program uses/create/locks these files and why?!"

    Thursday, January 14, 2010 12:45 AM
  • I have 3 USB sticks from 3 different brands, the Sandisk one I removed their software and the other 2 have no such software. All are fine.

    If there is a problem its likely in you USB driver stack.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: ASRock P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, x600, 320GB + 160G backup, Windows 7 Ultimate x64.
    Thursday, January 14, 2010 12:50 AM
  • All my usb drives, have ben checked and are fine.  Seems to occur inconsistently but when it does it is a major pain in the ...

    I'm still amazed not a single Microsoft guru can tell us what create these files!:

    "At all times the locked file is <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLogContainer00000000000000000001 and <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLog.blf.  Surely someone in MS can advise us what process/program uses/create/locks these files and why?!"


    hi ,

    do you know how many types of usb sticks are out there ? its a log , so look it up and see whats in it
    this is not the right forum , if you want microsoft to answer , make a support ticket , see link in my sig
    do a diskcheck on your usb stick if you have problems

    have a nice day

    Scan with OneCare + 50 Windows 7even Tips + Plagued by the Privacy Center? Learn how to remove it + Threat Research & Response Blog + Sysinternals Live tools + PIVOT from Live Labs + Photosynth + Microsoft Security + Microsoft SUPPORT + Microsoft Live Labs + TRANSLATOR + Office 2010 beta + Get Windows LIVE!
    Thursday, January 14, 2010 12:55 AM
  • I have connected a lot of USB sticks to my computers over the years, never had a problem with any of them.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: ASRock P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, x600, 320GB + 160G backup, Windows 7 Ultimate x64.
    Thursday, January 14, 2010 12:57 AM

  • >Dabur972 says:
    >do you know how many types of usb sticks are out there ? its a log , so look it up and see whats in it
    It's irrelevant.  Their is no proprietary software on these drives (any more than I need to know how many blank DVDs are out there).  I'm using well known brands (eg. Seagate, WD, etc) and the problem occurs sometimes and not others - but at around 50% of the time it is significant to be annoying.  I've gone through all the suggested diagnostic checks (my own and suggested by others).


    >this is not the right forum , if you want microsoft to answer , make a support ticket , see link in my sig
    I've checked their (MS) answers/KBs and there is nothing that has hleped. As a home user I don't want to pay more money to get an answer for something like this.  I've also Googled and there are other users in the same boat - without an answer

    >do a diskcheck on your usb stick if you have problems
    Done already as described and their is no problem in that respect.

    It's great when I can eject the sticks/drives but I like other users are looking for help from people who have encountered similar problems and have found a solution.  The clue is this type of file: <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLogContainer00000000000000000001 and <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLog.blf



    Thursday, January 14, 2010 1:21 AM
  • As a thought, check the properties in the device manager to make sure they are not configured as hard disk. Sometimes the chipset drivers are not recognizing them properly.


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: ASRock P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, x600, 320GB + 160G backup, Windows 7 Ultimate x64.
    Thursday, January 14, 2010 1:23 AM

  • >Dabur972 says:
    >do you know how many types of usb sticks are out there ? its a log , so look it up and see whats in it
    It's irrelevant.  Their is no proprietary software on these drives (any more than I need to know how many blank DVDs are out there).  I'm using well known brands (eg. Seagate, WD, etc) and the problem occurs sometimes and not others - but at around 50% of the time it is significant to be annoying.  I've gone through all the suggested diagnostic checks (my own and suggested by others).


    >this is not the right forum , if you want microsoft to answer , make a support ticket , see link in my sig
    I've checked their (MS) answers/KBs and there is nothing that has hleped. As a home user I don't want to pay more money to get an answer for something like this.  I've also Googled and there are other users in the same boat - without an answer

    >do a diskcheck on your usb stick if you have problems
    Done already as described and their is no problem in that respect.

    It's great when I can eject the sticks/drives but I like other users are looking for help from people who have encountered similar problems and have found a solution.  The clue is this type of file: <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLogContainer00000000000000000001 and <drive>\$Extend\$RmMetadata\$TxtLog\$TxfLog\$TxfLog.blf




    one Q , do you click eject ? before you remove it ? have you checked the properties ?

    you can make a support ticket without paying , .... and by the way , Microsoft is not responsible , you have to check with the manufactors of the usb stick , .... (!!)


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    Thursday, January 14, 2010 1:30 AM
  • Checked.  They show as removable disks.
    Thursday, January 14, 2010 1:32 AM
  • I also suggest CHKDSK /F on any stick that is a problem. Sometimes, rarely the file system can be corrupted.

    I am aware of some users with NVIDIA chipsets are having problems with their USB controllers.

    I think KB976972 is one of the KB articles that I have in my collection of hot fixes.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

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    Thursday, January 14, 2010 1:37 AM
  • I also suggest CHKDSK /F on any stick that is a problem. Sometimes, rarely the file system can be corrupted.

    I am aware of some users with NVIDIA chipsets are having problems with their USB controllers.

    I think KB976972 is one of the KB articles that I have in my collection of hot fixes.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: ASRock P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

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    hi ,

    one good way of getting rid of all previous installs is to use a special wipe and delete program , something that overwrites all like 30 times with 0 and 1

    then a format , and a check , voila one perfect working drive

    have a nice day
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    Thursday, January 14, 2010 1:40 AM
  • I also suggest CHKDSK /F on any stick that is a problem. Sometimes, rarely the file system can be corrupted.

    I am aware of some users with NVIDIA chipsets are having problems with their USB controllers.

    I think KB976972 is one of the KB articles that I have in my collection of hot fixes.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

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    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, x600, 320GB + 160G backup, Windows 7 Ultimate x64.

    hi ,

    one good way of getting rid of all previous installs is to use a special wipe and delete program , something that overwrites all like 30 times with 0 and 1

    then a format , and a check , voila one perfect working drive

    have a nice day
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    No need for a wipe program on a flash chip. That would only hasten its demise.


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

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    Thursday, January 14, 2010 1:42 AM
  • I also suggest CHKDSK /F on any stick that is a problem. Sometimes, rarely the file system can be corrupted.

    I am aware of some users with NVIDIA chipsets are having problems with their USB controllers.

    I think KB976972 is one of the KB articles that I have in my collection of hot fixes.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: ASRock P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

    Workstation: Asus M2NBP-VM CSM, Athlon64 X2 4200+ 65W CPU, 2GB RAM, x600, 320GB + 160G backup, Windows 7 Ultimate x64.

    hi ,

    one good way of getting rid of all previous installs is to use a special wipe and delete program , something that overwrites all like 30 times with 0 and 1

    then a format , and a check , voila one perfect working drive

    have a nice day
    Scan with OneCare + 50 Windows 7even Tips + Plagued by the Privacy Center? Learn how to remove it + Threat Research & Response Blog + Sysinternals Live tools + PIVOT from Live Labs + Photosynth + Microsoft Security + Microsoft SUPPORT + Microsoft Live Labs + TRANSLATOR + Office 2010 beta + Get Windows LIVE!

    No need for a wipe program on a flash chip. That would only hasten its demise.


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

    Server: ASRock P4-2GHz, 1.5 GB RAM, Linux Server, need IDE/SATA disks for my chess site

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    hi ,

    nope , never had a problem with ironkey or sony or corsair

    have a nice day
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    Thursday, January 14, 2010 1:46 AM
  • Dabur, is your problem drive NTFS also?  I noticed that on the OP.

    That could be the main issue.  I believe NTFS was never intended for removable devices, although I do not know why.
    Thursday, January 14, 2010 1:54 AM
  • Dabur, is your problem drive NTFS also?  I noticed that on the OP.

    That could be the main issue.  I believe NTFS was never intended for removable devices, although I do not know why.

    hi ,

    i have no problem with ntfs or fat , but i do click eject , ... i have a few special hot swap and remove drives , those are ntfs and can be removed instantly , but at what price , ...

    the problem is not so much the file system , its the synchro , ... and a flash drive can have problems like heat , cold , wear and tear , etc , ... especially the cheap ones

    use corsair , ironkey or sony , ... i never buy a cheap one and i never had problems , we all use usb for log in and security , no one has any problems with them for over 4 years now , ... but we do use diskcheck ,.... i dont think anyone had usb in there minds when they made ntfs , but oh well , rumour control has it soon we will see an other system , ....

    have a nice early morning
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    Thursday, January 14, 2010 2:03 AM
  • I have one with NTFS and it works fine, rest are FAT. I suggest the underlying file system is not important. I suggest the chipset drivers may be at fault.

    I have Kingston, Sandisk and Transcend at present.


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

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    Thursday, January 14, 2010 2:05 AM
  • It might be the drive itself.

    I know that all USB flash drives are not the same.  I have one out of three that can be made bootable, although I have tried multiple times on the other two.  Some motherboards will not boot at all with one of these "wierd" drives plugged in.

    Last time I had one that would not "eject" I just pulled it, since I knew it was not in use.  Windows did not even complain about it.
    Thursday, January 14, 2010 2:33 AM
  • I have installed Linux on one stick, and it boots up fine. Windows 7 is too fluffy for a basic USB stick easily available. If Microsoft would relax the hardware angle to the same as Linux I would move Windows 7 to the stick and use the HD for data,


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe

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    Thursday, January 14, 2010 2:37 AM
  • How come Microsoft is not responsible? The same USB drive (my Seagate FreeAgent Go) has eject issues in Windows 7 x64 but works fine in Linux x64 (same hardware) and Windows Vista 32 (another hardware). So in my case this is a Windows 7 issue.
    Thursday, January 14, 2010 10:37 AM
  • How come Microsoft is not responsible? The same USB drive (my Seagate FreeAgent Go) has eject issues in Windows 7 x64 but works fine in Linux x64 (same hardware) and Windows Vista 32 (another hardware). So in my case this is a Windows 7 issue.

    hi ,

    check with the maker of the usb drive , .... if they make stuff that has problems well they are responsible  - you should check for the * logo * of your OS  before you buy , ...

    have a nice day


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    Thursday, January 14, 2010 1:31 PM
  • For the record, I have the same problem on a LaCie Rugged External drive. Windows 7 32-bit. I tried the test somebody pointed to below with 'fsinfo' and windows reports that my drive is fixed. This is very frustrating.
    Friday, January 15, 2010 3:14 PM
  • For the record, I have the same problem on a LaCie Rugged External drive. Windows 7 32-bit. I tried the test somebody pointed to below with 'fsinfo' and windows reports that my drive is fixed. This is very frustrating.

    hi ,

    contact lacie support

    http://www.lacie.com/support/


    have a nice day
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    Friday, January 15, 2010 5:15 PM
  • Just keep telling people to look for support elsewhere, doesn't help. You are not answering them, no one proved yet that Windows is not the problem. Several guys here have similar problems with different hardware and the only common component is Windows OS.

    Nobody explained yet the following related to the impossibility of ejecting a USB drive:

    1) Why Windows System task keeps locking the files described in my original post even if all applications are closed?
    2) Why the external drive is being displayed as fixed drive

    These are Windows related issues. Even if all those hardwares are bad, Windows system shouldn't lock any files on them. At least it should have some kind of timeout scheme with a proper error message. For question 2 the same applies: how can Windows report a USB drive as a fixed drive? Even if the drive is buggy, Windows should know that it is a USB connection and USB connections are not intended for internal fixed connections.

    Friday, January 15, 2010 6:59 PM
  • Just keep telling people to look for support elsewhere, doesn't help. You are not answering them, no one proved yet that Windows is not the problem. Several guys here have similar problems with different hardware and the only common component is Windows OS.

    Nobody explained yet the following related to the impossibility of ejecting a USB drive:

    1) Why Windows System task keeps locking the files described in my original post even if all applications are closed?
    2) Why the external drive is being displayed as fixed drive

    These are Windows related issues. Even if all those hardwares are bad, Windows system shouldn't lock any files on them. At least it should have some kind of timeout scheme with a proper error message. For question 2 the same applies: how can Windows report a USB drive as a fixed drive? Even if the drive is buggy, Windows should know that it is a USB connection and USB connections are not intended for internal fixed connections.


    hi ,

    when you buy a toyota car , do you go to ford when you have a problem ?

    the first step is to go to the correct place (!)

    the maker of the drive is responsible for the support . so next time buy a good usb device that has good waranty and that is of good Quality

    have a nice day
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    Friday, January 15, 2010 8:39 PM
  • Dabur, it looks like you like to treat others as stupid. Or are you just trying to get points by posting this kind of answer?

    Of course I wouldn't go to Ford if I had a Toyota car.

    But in this case Microsoft told me my hardware is certified for Windows Vista when I bought it (and it really was because it works with it flawlessly). And now they still tell me that the same piece of hardware is compatible with Windows 7. In my opinion then I should be able to upgrade my OS and have the right to post a question here if my certified hardware stopped working. This is the hardware compatibility logo:

    http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Seagate%20FreeAgent%20Go%20USB%20External%20Hard%20Drive&v=Seagate&uid=&pf=2&pi=9&s=freeagent&os=64-bit

    I just hoped that someone could have had the same issue and could help me. I am not blaming anyone here, maybe it is Microsoft's fault, maybe it is Seagate's fault (I have posted the same question to them as well), or maybe it is just configuration issues and someone in this forum is able to help me.

    Dabur, if you are a MS USB developer/support guy and proves me that this is really not a Microsoft problem, then I will be glad to just wait for Seagate's response and will kindly ask you guys to put a better user error message or a new mechanism that prevents the locking issue. If not, them again, telling people to go elsewhere is not the answer for the problem itself, even if that's the case.

    Thanks.
    Monday, January 18, 2010 11:10 AM
  • Dabur, it looks like you like to treat others as stupid. Or are you just trying to get points by posting this kind of answer?

    Of course I wouldn't go to Ford if I had a Toyota car.

    But in this case Microsoft told me my hardware is certified for Windows Vista when I bought it (and it really was because it works with it flawlessly). And now they still tell me that the same piece of hardware is compatible with Windows 7. In my opinion then I should be able to upgrade my OS and have the right to post a question here if my certified hardware stopped working. This is the hardware compatibility logo:

    http://www.microsoft.com/windows/compatibility/windows-7/en-us/Details.aspx?type=Hardware&p=Seagate%20FreeAgent%20Go%20USB%20External%20Hard%20Drive&v=Seagate&uid=&pf=2&pi=9&s=freeagent&os=64-bit

    I just hoped that someone could have had the same issue and could help me. I am not blaming anyone here, maybe it is Microsoft's fault, maybe it is Seagate's fault (I have posted the same question to them as well), or maybe it is just configuration issues and someone in this forum is able to help me.

    Dabur, if you are a MS USB developer/support guy and proves me that this is really not a Microsoft problem, then I will be glad to just wait for Seagate's response and will kindly ask you guys to put a better user error message or a new mechanism that prevents the locking issue. If not, them again, telling people to go elsewhere is not the answer for the problem itself, even if that's the case.

    Thanks.
    hi ,

    i dont want to treat you or anyone else stupid for that mather , ... and as for the points , people know i dont care for that system , ...

    now , i posted the solution , you can say what you want , when a hardrive of lacie for example breaks down i dont go to sony for support or to microsoft , ...

    now take it up with support of the maker of your drive , if you need help or dont know how to contact them let me know and i will look it up

    this is why i only use lacie , sony , corsair or a few others , they do cost more but i know they will last around one million hours and i will get good support , ...

    and do not be misled since a lot of people use the logo while they should not , microsoft knows this and is trying to ban that but i like a drop on a hot plate , in france alone there are like ten lawyers full time with this occupied to give you an idea

    and be carefull with 64 bit , next time check before you buy , .... (!!)

    the answer is not to push you away , but to direct you in the right direction !

    and if i would not care i would not even bother to have posted at all , ... so make and model of the HD ?

    have a nice day

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    Monday, January 18, 2010 7:57 PM
  • So if the hardware is supported then what do you suggest? I hope it's not to reinstalling Windows each time the problem occurs.

    If we can run the same hardware perfectly well under other O/S without them having to be certified for that O/S I fail to see why under Windows brand name drives/USB keys get "locked" randomly - and there doesn't seem to be a command/way to force Windows to release them nicely without shutting down the system... 

    Dabur972 based on your comments, it would seem you are saying that it unless the hardware is also made by Microsoft then the problem has nothing to do with MS.   It is much more likely that something intermittent (which works regularly but not all times under Win and works all times under other O/S) would be a software problem and it shouldn't be made so tricky to workout what process is locking the drive - that IS a MS O/S issue, O/S design and problem determination. 

    ...and if Win is so flaky with certified hardware maybe they should have spent more time on their certification policy so users wouldn't be caught in the middle - as if they can't sue people that false use their logos!  Maybe the system could just check a hardware code and only let certifed gear connect to Windows? Maybe they should start certifying software for the same reason.  They control the O/S, dictate the interfaces, certification process, direct the ecosystem, etc so it's not unreasonable to expect a "dumb" plug-n-play usb key to be released nicely by the O/S when instructed or at least have a way for the user to make the O/S force it.  There's only so much blame the hardware or user responses people are willing to go along with.

    I think this is the straw that's convinced me it's time to make the switch to another O/S for my routine duties... 

    Monday, January 18, 2010 11:57 PM
  • So if the hardware is supported then what do you suggest? I hope it's not to reinstalling Windows each time the problem occurs.

    If we can run the same hardware perfectly well under other O/S without them having to be certified for that O/S I fail to see why under Windows brand name drives/USB keys get "locked" randomly - and there doesn't seem to be a command/way to force Windows to release them nicely without shutting down the system... 

    Dabur972 based on your comments, it would seem you are saying that it unless the hardware is also made by Microsoft then the problem has nothing to do with MS.   It is much more likely that something intermittent (which works regularly but not all times under Win and works all times under other O/S) would be a software problem and it shouldn't be made so tricky to workout what process is locking the drive - that IS a MS O/S issue, O/S design and problem determination. 

    ...and if Win is so flaky with certified hardware maybe they should have spent more time on their certification policy so users wouldn't be caught in the middle - as if they can't sue people that false use their logos!  Maybe the system could just check a hardware code and only let certifed gear connect to Windows? Maybe they should start certifying software for the same reason.  They control the O/S, dictate the interfaces, certification process, direct the ecosystem, etc so it's not unreasonable to expect a "dumb" plug-n-play usb key to be released nicely by the O/S when instructed or at least have a way for the user to make the O/S force it.  There's only so much blame the hardware or user responses people are willing to go along with.

    I think this is the straw that's convinced me it's time to make the switch to another O/S for my routine duties... 


    hi ,

    like i wrote before and i will say it again for the last time , you have to contact the right support , in this case the maker of the USB device or the place where you bought it , its that simple , the problem is not with the OS ,...

    i have asked more details , since you do not post them i can only conclude that you dont want to or that dont need a solution

    its your choice to use whatever OS you want , and i got the feeling that this is not any longer about some usb device , and for the last time i will write it again ,

    ITS NOT THE ERROR OR MS OR WINDOWS , PLEASE CONTACT THE MAKER OF THE USB DEVICE
    +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++

    i am done putting my time in this thread

    have a nice day
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    Tuesday, January 19, 2010 12:33 AM
  • Well, I thought this was a forum for people help each other by sharing their issues and experiences even if not a direct but maybe related Microsoft issue, but it looks likes Dabur wants us to go directly to the manufacturer even if we are not sure about the root cause.

    I posted the original question simply because I have a certified external USB drive from one of the biggest harddrive manufacturer out there, that worked correctly with every OS I used until Windows 7. This includes Windows XP, Vista and Linux with different kernels. I've never had to install any driver for it probably because Microsoft provides their own USB, NTFS and whatever else piece of code is needed to access the drive.

    Now from what Dabur told us, any problem we have that is related to our hardware he is very sure that is related to the hardware. Even knowing that Microsoft is the USB and NTFS code developer, he is sure that the problem only could be in the my hardware's internal code side. I just wonder how is he that sure. As a low level software developer I know that such systems are so complex that even a very experienced developer are sometimes surprised by the tricky paths a simple algorithm can take.

    Also according to him its our choice to choose the OS we want. Unfortunately that is not the case for me, usually I use 3 different OS in my work and home and frequently I have to use other systems as well. By the way, I thought that the meaning of having an USB external drive was for sharing files between different computers.

    Dabur, I've got your point, another post is already open at the manufacturer's site, but my problem is still not solved and I am still not sure that it is my drive manufacturer's fault. So if that was your last message, good, that's your choice, at least we can go back discussing the problem and not who's fault.
    Tuesday, January 19, 2010 11:22 AM
  • It's amazing how some people (eg. Darbur) keep asking for make/model details when they could read the thread and see that the people are experiencing the same problem across a wide range of name brand drives (incl my Seagate, WD, Verbatim, Lexar, etc) with a variety of HDs (as applicable to the portable drives). Maybe we could log a problem with every manufacturer... Hopefully he has removed his alert so doesn't waste more of our time...


    Clearly there are lots of people with lots of different drives/USB keys with simlar problems:
    http://www.google.com.au/#hl=en&source=hp&q=rmmetadata+problem&btnG=Google+Search&meta=&aq=f&oq=rmmetadata+problem

    This poor guy has had over 1000 people read his similar problem with out even one "log a hardware problem" or  "Computer says No" reply - Definitely needs "hope" on that forum ;-)  http://www.computerhope.com/forum/index.php?topic=79433.0

    The problem seems related to the "Windows Transactional Resource Manager" component...
    http://fixunix.com/storage/385781-xp-install-txf-txflog-extend-rmmetadata.html

    ... possibly invoked/locked by Windows System Restore, Indexing or some similar component running in the background:
    http://www.pcreview.co.uk/forums/thread-2996814.php

    That last link seems the most useful but none seem to have a definitive answer (tried killing off all those likely background processes a long time ago)... 

    Might also be something useful here: http://www.mydefrag.com/forum/index.php?topic=2894.0
    I'll try it the next time the problem rears it's head.
    Wednesday, January 20, 2010 1:15 PM
  • Well, I thought this was a forum for people help each other by sharing their issues and experiences even if not a direct but maybe related Microsoft issue, but it looks likes Dabur wants us to go directly to the manufacturer even if we are not sure about the root cause.

    I posted the original question simply because I have a certified external USB drive from one of the biggest harddrive manufacturer out there, that worked correctly with every OS I used until Windows 7. This includes Windows XP, Vista and Linux with different kernels. I've never had to install any driver for it probably because Microsoft provides their own USB, NTFS and whatever else piece of code is needed to access the drive.

    Now from what Dabur told us, any problem we have that is related to our hardware he is very sure that is related to the hardware. Even knowing that Microsoft is the USB and NTFS code developer, he is sure that the problem only could be in the my hardware's internal code side. I just wonder how is he that sure. As a low level software developer I know that such systems are so complex that even a very experienced developer are sometimes surprised by the tricky paths a simple algorithm can take.

    Also according to him its our choice to choose the OS we want. Unfortunately that is not the case for me, usually I use 3 different OS in my work and home and frequently I have to use other systems as well. By the way, I thought that the meaning of having an USB external drive was for sharing files between different computers.

    Dabur, I've got your point, another post is already open at the manufacturer's site, but my problem is still not solved and I am still not sure that it is my drive manufacturer's fault. So if that was your last message, good, that's your choice, at least we can go back discussing the problem and not who's fault.

    you refuse to give details regarding make and serial , you refuse just ones to acknowledge that if a product is broken you should check with the people who sold it to you or its maker , ... you can say all you want , post a million times , the answer will stay the same , .... and yes you can choose what OS you want , if you fail to realize that i dont even see the point in putting any time in this thread , ...

    why on earth do you refuse to simply post the detai;ls you have or to simply check with the manufac. of the device ?

    like i wrote before i will give you one example you might understand , if i buy an apple comp , do i turn to dell for support ? NO !

    the same in your case , and the mere fact that you refuse at all to even post the details and keep just going after me has proven to me and to some other forum users that there is no problem at all , ...

    because if there is a problem you would be mailing and posting with the right support , ..... !! and learn to be patient , .... its a nice virtue that can and will help you with problems

    bye , and do not even bother to answer , i have removed my alert
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    What is you problem Dabur? Do you read everything we write or do you just select what is interesting for you? I've posted my model in the original post and then when you claimed that I should buy only products with Windows logo, I've sent the link to the Microsoft's certified hardware web site proving that my product is certified for all current Windows systems. Why do you need the serial number, anyway?

    Are you really sure you are not here just to earn points. It is not possible after all our explanation that you still use this Apple/Dell case as example. If I buy an Apply computer I surely won't go to Dell, but if I buy anything that runs on Apple and it stops working correctly after Apple upgrades its system, I will go to both Apple and the other party to help me fix the problem. As a buyer of both products I don't have to know the internals and both parties should be able to help me. At least give me more than just saying: " it's not our fault, go ask them".

    I sure hope that you stop posting here, you have already created enough diversion.



    Wednesday, January 20, 2010 4:10 PM
  • Suffering from the exact same problem (can't eject) on Windows 7 Professional x64. I'm fairly positive it is independent of the hardware, as it occurs on the following USB enclosure and hard drive configurations:

    IcyDock MB561S-4S
    IcyDock
    MB664US-1S
    Startech SATADOCK22UE

    Hitachi HD32000 2TB
    Samsung F3 HD103SJ 1 TB
    WD WD20EADS 2TB

    System: Intel DG45FC with latest drivers

    Besides these, I have not tested other models, so I have not seen a hardware configuration that does not suffer from this problem. Furthermore, these configurations eject without problems on my other dual-boot Debian/Mac OS X 10.4 in both operating systems. Only Windows 7 exhibits the problem.

    As the OP stated, LockHunter (x64 1.0 beta 3 in my case) shows locking by the System on the following paths:
    drive:\$Extend\$RmMetadata\$TextLog\$TxtLogContainer00000000000000001
    drive:\$Extend\$RmMetadata\$TextLog\$TxtLog.bif
    drive:\$Extend\$RmMetadata\$TextLog\$TxtLogContainer00000000000000002

    Process Explorer AND Handle, both Microsoft applications show "No matching handles found." Thus I suspect it is some shadow system process running in the background (maybe Microsoft's Samba server?) that is locking the files in a way that the operating system API cannot even detect. However, the problem occurs even when I am not connected to the server from another PC.
    • Edited by jwilcox25 Wednesday, January 20, 2010 5:35 PM HD model no's
    Wednesday, January 20, 2010 5:32 PM
  • Well, I thought this was a forum for people help each other by sharing their issues and experiences even if not a direct but maybe related Microsoft issue, but it looks likes Dabur wants us to go directly to the manufacturer even if we are not sure about the root cause.

    I posted the original question simply because I have a certified external USB drive from one of the biggest harddrive manufacturer out there, that worked correctly with every OS I used until Windows 7. This includes Windows XP, Vista and Linux with different kernels. I've never had to install any driver for it probably because Microsoft provides their own USB, NTFS and whatever else piece of code is needed to access the drive.

    Now from what Dabur told us, any problem we have that is related to our hardware he is very sure that is related to the hardware. Even knowing that Microsoft is the USB and NTFS code developer, he is sure that the problem only could be in the my hardware's internal code side. I just wonder how is he that sure. As a low level software developer I know that such systems are so complex that even a very experienced developer are sometimes surprised by the tricky paths a simple algorithm can take.

    Also according to him its our choice to choose the OS we want. Unfortunately that is not the case for me, usually I use 3 different OS in my work and home and frequently I have to use other systems as well. By the way, I thought that the meaning of having an USB external drive was for sharing files between different computers.

    Dabur, I've got your point, another post is already open at the manufacturer's site, but my problem is still not solved and I am still not sure that it is my drive manufacturer's fault. So if that was your last message, good, that's your choice, at least we can go back discussing the problem and not who's fault.

    you refuse to give details regarding make and serial , you refuse just ones to acknowledge that if a product is broken you should check with the people who sold it to you or its maker , ... you can say all you want , post a million times , the answer will stay the same , .... and yes you can choose what OS you want , if you fail to realize that i dont even see the point in putting any time in this thread , ...

    why on earth do you refuse to simply post the detai;ls you have or to simply check with the manufac. of the device ?

    like i wrote before i will give you one example you might understand , if i buy an apple comp , do i turn to dell for support ? NO !

    the same in your case , and the mere fact that you refuse at all to even post the details and keep just going after me has proven to me and to some other forum users that there is no problem at all , ...

    because if there is a problem you would be mailing and posting with the right support , ..... !! and learn to be patient , .... its a nice virtue that can and will help you with problems

    bye , and do not even bother to answer , i have removed my alert
    Scan with OneCare + 50 Windows 7even Tips + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Office 2010 beta + Get Windows LIVE!


    What is you problem Dabur? Do you read everything we write or do you just select what is interesting for you? I've posted my model in the original post and then when you claimed that I should buy only products with Windows logo, I've sent the link to the Microsoft's certified hardware web site proving that my product is certified for all current Windows systems. Why do you need the serial number, anyway?

    Are you really sure you are not here just to earn points. It is not possible after all our explanation that you still use this Apple/Dell case as example. If I buy an Apply computer I surely won't go to Dell, but if I buy anything that runs on Apple and it stops working correctly after Apple upgrades its system, I will go to both Apple and the other party to help me fix the problem. As a buyer of both products I don't have to know the internals and both parties should be able to help me. At least give me more than just saying: " it's not our fault, go ask them".

    I sure hope that you stop posting here, you have already created enough diversion.




    why do you think even on seagate no one wants to help you ? you want to make problems , thats all , when people ask for info , you refuse to post it , when people DO want to help you you attack them , ... most people dont even bother to post or even try to help , sjee wonder why ?
    oh and one more thing , you should check the support of seagate , ...
    found the error there in less then 1 min , caused not by windows or Microsoft software by the way , ...

    and the apple dell was used as an example , but even that you refuse to see ,......

    and then to say all you have to do is donwload some software and read the instructions that came in the box , ....  pffff post all you want , i dont care about it and in the future i will go around any posts or threads you make , .... i did not even bother to answer on seagate



    as fasr as i am concerned this is closed for me
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    Thursday, January 21, 2010 12:22 AM
  • Suffering from the exact same problem (can't eject) on Windows 7 Professional x64. I'm fairly positive it is independent of the hardware, as it occurs on the following USB enclosure and hard drive configurations:

    IcyDock MB561S-4S
    IcyDock
    MB664US-1S
    Startech SATADOCK22UE

    Hitachi HD32000 2TB
    Samsung F3 HD103SJ 1 TB
    WD WD20EADS 2TB

    System: Intel DG45FC with latest drivers

    Besides these, I have not tested other models, so I have not seen a hardware configuration that does not suffer from this problem. Furthermore, these configurations eject without problems on my other dual-boot Debian/Mac OS X 10.4 in both operating systems. Only Windows 7 exhibits the problem.

    As the OP stated, LockHunter (x64 1.0 beta 3 in my case) shows locking by the System on the following paths:
    drive:\$Extend\$RmMetadata\$TextLog\$TxtLogContainer00000000000000001
    drive:\$Extend\$RmMetadata\$TextLog\$TxtLog.bif
    drive:\$Extend\$RmMetadata\$TextLog\$TxtLogContainer00000000000000002

    Process Explorer AND Handle, both Microsoft applications show "No matching handles found." Thus I suspect it is some shadow system process running in the background (maybe Microsoft's Samba server?) that is locking the files in a way that the operating system API cannot even detect. However, the problem occurs even when I am not connected to the server from another PC.

    hi ,

    please make a new thread regarding your problem ,

    check with these links

    http://www.hitachigst.com/hdd/support/download.htm

    http://www.samsung.com/us/support/main/supportMain.do

    http://www.wdc.com/en/ or http://support.wdc.com/

    if you need more info please ask , if you make your own thread in this sub forum more people will post and give info

    have a nice day

    ps , linked in serial those HD or not ?

    the metadata looks normal , i can find the same , did you check for rootkits ? bugs , spyware ?
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    Thursday, January 21, 2010 12:33 AM
  • Since this problem seems to affect all USB storage for certain configurations of Windows 7, I don't see how posting on all the hard drive manafacturers (Hitachi, Samsung, WD) would be relevant at all. I already saw some posts on the Seagate forum on this that were unanswered.

    Also just checked on my Windows XP Professional x86 laptop and there's no problem there. Only shows up on Windows 7.

    Did scans with chkdsk, gmer, RootkitRevealer, clamscan... all normal... no bad sectors or rootkits indicated. Smart values from smartmontools are fine as well.

    What do you mean by "linked in serial those HD or not"... do you mean serial numbers for the hard drives? (Do you suspect specific batches of all three manafacturers were defects?)

    Thanks,

    jwilcox25
    Thursday, January 21, 2010 7:11 AM

  • why do you think even on seagate no one wants to help you ? you want to make problems , thats all , when people ask for info , you refuse to post it , when people DO want to help you you attack them , ... most people dont even bother to post or even try to help , sjee wonder why ?
    oh and one more thing , you should check the support of seagate , ...
    found the error there in less then 1 min , caused not by windows or Microsoft software by the way , ...

    and the apple dell was used as an example , but even that you refuse to see ,......

    and then to say all you have to do is donwload some software and read the instructions that came in the box , ....  pffff post all you want , i dont care about it and in the future i will go around any posts or threads you make , .... i did not even bother to answer on seagate



    as fasr as i am concerned this is closed for me

    Darbur, I thought you had already removed your alert and was not going to post here?! ;-)
    You clearly seem too obsessed with Microsoft to actually see logic/reason and be helpful (clearly the medal system here represents quantity over quality).  The majority of posters here are quite happy for you to not post on this thread.  Information has been posted here by others in response your questions, people have tried your suggestions - Clearly from your posts it is you who is not reading/comprehending.

    Most people don't post on forums if they don't have an answer or have something useful to add.  Maybe a lesson there?

    In relation to you supposedly finding the solution (proof?) and choosing to not post it (immature?). If you found it in one minute why didn't you post it a long time ago?  We can only assume it doesn't exist and you are making it up - esp as (for the umpteenth time) the problem exists across many major vendors products.  You are not helping MS, this forum or others here in the process.

    jwilcox25, he wants you to create a new thread (when you are experiencing a similar problem as others here) so he can score more points for posts and so that others don't see the flow of this thread and what others have encountered/tried.  He keeps asking for serial numbers (rather than model numbers, even though they have been provided) without explanation because it would appear he is clutching at straws when he doesn't have a useful answer.


    • Edited by ausman Thursday, January 21, 2010 11:45 AM typo
    Thursday, January 21, 2010 9:30 AM

  • why do you think even on seagate no one wants to help you ? you want to make problems , thats all , when people ask for info , you refuse to post it , when people DO want to help you you attack them , ... most people dont even bother to post or even try to help , sjee wonder why ?
    oh and one more thing , you should check the support of seagate , ...
    found the error there in less then 1 min , caused not by windows or Microsoft software by the way , ...

    and the apple dell was used as an example , but even that you refuse to see ,......

    and then to say all you have to do is donwload some software and read the instructions that came in the box , ....  pffff post all you want , i dont care about it and in the future i will go around any posts or threads you make , .... i did not even bother to answer on seagate



    as fasr as i am concerned this is closed for me

    Darbur, I thought you had already removed your alert and was not going to post here?! ;-)
    You clearly seem too obsessed with Microsoft to actually see logic/reason and be helpful (clearly the medal system here represents quantity over quality).  The majority of posters here are quite happy for you to not post on this thread.  Information has been posted here by others in response your questions, people have tried your suggestions - Clearly from your posts it is you who is not reading/comprehending.

    Most people don't post on forums if they don't have an answer or have something useful to add.  Maybe a lesson there?

    In relation to you supposedly finding the solution (proof?) and choosing not posting it (immature?). If you found it in one minute why didn't you post it a long time ago?  We can only assume it doesn't exist and you are making it up - esp as (for the umpteenth time) the problem exists across many major vendors products.  You are not helping MS, this forum or others here in the process.

    jwilcox25, he wants you to create a new thread (when you are experiencing a similar problem as others here) so he can score more points for posts and so that others don't see the flow of this thread and what others have encountered/tried.  He keeps asking for serial numbers (rather than model numbers, even though they have been provided) without explanation because it would appear he is clutching at straws when he doesn't have a useful answer.



    Hey ausman, I agree with everything you said. Unfortunately our hope that Dabur would step out will never come true. He reacts like a kid that just got his first Windows and is very proud of it. I have worked as technical customer support for a company that deals with a huge customer base and I've never seen someone so stubborn. It is clear to me that he has no knowledge about this subject at all and he just wants to earn points by posting obvious or useless answers.

    Isn't any moderator looking at this? Now I really want to know who is right? Do we have the right to keep posting about our experiences and possible solutions for this problem. Or everyone should really go to another forum? If the moderator thinks I am wrong then I say sorry, I got the wrong idea and this forum is not really for me. I will come here again only when I have problems with MS high level applications such as Notepad, Calculator, etc. Or should I not? Because even these applications run on non-MS hardware. According to Dabur's logic, if my Painter is crashing, I will have to get answers from my video card manufacturer. (it is funny to use this kind of logic, isn't it?)

    Anyway I am too old for that bullshit :). I will not discuss with Dabur anymore, we already know what he will answer.


    Thursday, January 21, 2010 11:22 AM
  • Here is the new topic I created as per Dabur972's suggestion

    http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/fde2de97-5daf-4de2-9f37-98c138bb6203

    Please take a look, as it looks like the exact same problem as the one cited by many people in this thread.

    So far, from the responses, this specific problem seems to affect a wide range of hard drive manafacturers (Hitachi, Samsung, Seagate, WD, and various flash drive manafacturers). Since other OS's don't seem to exhibit the problem with the same drives, I would say it's a Microsoft Windows 7 problem with some specific OS configuration.
    Monday, January 25, 2010 10:41 AM
  • I have found this forum when searching for a solution of the discussed USB device problems. In my case I could follow the recommendations in an elder posting elsewhere (see http://allthingsmarked.com/2006/09/11/howto-safely-eject-hardware-if-windows-doesnt-let-you/).

    The basic steps that solved my problem are:

    • use Sysinternals Process Explorer, menu Find / Find handle or dll,  enter e.g. "E:" (if "E" is your USB drive letter)
    • close or kill all processes, that are displayed
    • in my case it was the explorer process, i.e. the desktop application, that has no explicit application window to close. Therefore I had to kill it with Process Explorer. Of course I got rid of my taskbar, but via Process Explorer, menu File / Run "Explorer" I created a new explorer which immediately recreates the task bar
    • following these steps I finally could get rid of my USB ejection problems

    My OS is MS Windows XP. I regularly have USB eject problems with several USB brands (iomega, sandisk, trekstor).
    Now having spent some hours on this problem, I could reproduce the problem by simply inserting an USB device, opening an jpeg image on it with MS office picture manager, after having closed the picture manager again I cannot safely remove the USB device until I have killed the explorer desktop application.

    The described steps seem to solve at least some of the discussed problems.
     
    Sunday, February 07, 2010 12:03 AM
  • hi ,

    http://technet.microsoft.com/en-us/sysinternals/default.aspx

    process monitor and explorer can be used to find what is running , ...


    tested today and yesterday some HD's from Lacie and WD , on all systems i could find , no meta data errors whatsover under Vista and 7 , ...

    have a nice day
    Scan with OneCare + 50 Windows 7even Tips + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR+ Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Office 2010 beta + Get Windows LIVE!
    Sunday, February 07, 2010 12:24 AM
  • I have noted a lot of USB problems after searching Google recently, this is due to a chipset problem so I strongly suggest a software problem is why the USB stack is locked.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM AMD X2 4200+, 2GB DDR2-800, x600, more details on my site, need a video card for the Windows machine, the 8600 GT fried
    Sunday, February 07, 2010 12:32 AM
  • I have noted a lot of USB problems after searching Google recently, this is due to a chipset problem so I strongly suggest a software problem is why the USB stack is locked.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM AMD X2 4200+, 2GB DDR2-800, x600, more details on my site, need a video card for the Windows machine, the 8600 GT fried

    hi ,

    google installed something ??

    have a nice sunday
    Scan with OneCare + 50 Windows 7even Tips + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR+ Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Office 2010 beta + Get Windows LIVE!
    Sunday, February 07, 2010 7:27 PM
  • I have found this forum when searching for a solution of the discussed USB device problems. In my case I could follow the recommendations in an elder posting elsewhere (see http://allthingsmarked.com/2006/09/11/howto-safely-eject-hardware-if-windows-doesnt-let-you/).

    The basic steps that solved my problem are:

    • use Sysinternals Process Explorer, menu Find / Find handle or dll,  enter e.g. "E:" (if "E" is your USB drive letter)
    • close or kill all processes, that are displayed
    • in my case it was the explorer process, i.e. the desktop application, that has no explicit application window to close. Therefore I had to kill it with Process Explorer. Of course I got rid of my taskbar, but via Process Explorer, menu File / Run "Explorer" I created a new explorer which immediately recreates the task bar
    • following these steps I finally could get rid of my USB ejection problems

    My OS is MS Windows XP. I regularly have USB eject problems with several USB brands (iomega, sandisk, trekstor).
    Now having spent some hours on this problem, I could reproduce the problem by simply inserting an USB device, opening an jpeg image on it with MS office picture manager, after having closed the picture manager again I cannot safely remove the USB device until I have killed the explorer desktop application.

    The described steps seem to solve at least some of the discussed problems.
     

    Thanks gfa_2010_02_07,

    But as you can read in my original post this did not work for me . System Internals Process Explorer didn't show any process using my USB drive letter. Only using LockHunter I was able to see that Windows' System process was the one that was locking my drive and since it is a low level process it cannot be killed safely.


    Monday, February 08, 2010 10:50 AM
  • Though this will not solve all locking problems mentioned in this thread it should be able to solve the locks concerning the \$Extend\$RmMetadata\$TxtLog\$TxfLog files .
    Stop the Distributed Link Tracking Client in the windows Services. The service service shows as a svchost.exe processes in task manager. Those locks should be gone now. Remove the USB stock safely and restart the service if you think you need it. You could check blackviper.com to see what it does exactly. I believe its not really needed in most circumstances ie for home users though the default is it's started after boot.

    Other USB locking problems concern can come from having started Windows Search in the windows Services. Stop it and see if it helps.

    Unfortunately still other locks can be possible..i'm experiencing one right now where both process explorer and USB Safely Remove / LockHunter (same company) show absolutely nothing, not even a handle.

    And sometimes the System process has a handle on the USB drive one would like to safely remove...I haven't found a solution for that situation yet either (the System process can't nor should be killed) ;-(

    A workaround for some of the locking problems could be to make sure the policies tab of the properties of the usb stick or drive in device manager is set to optimize for quick removal contrary to optimize for performance (with sometimes even more additional cache settings having been enabled).

    BTW I have seen these lock problems in all Windows versions so far and I found them extremely annoying...I mean whats the point of having an USB drive if you can't safely remove the damn thing while you closed all processes / tasks possible already.

    • Proposed as answer by Chris Dahlberg Tuesday, February 23, 2010 4:28 AM
    Thursday, February 11, 2010 8:44 PM
  • I have this problem with all my drives every time almost. Only in Windows 7. I have a two PNY stinks (thought one is really old), a toshiba stick and a Simple Tech external HD. My MB is Amd/Ati not Nvidia. Had all of these drives except the newer PNY when I was using xp and I only ever had XP say this when there was high a level application running and accessing the drive. None of them have any backup software or anything.

    If it was a proble with hardware:

    a) Tons of people's hardware is brakes when hooked to a computer running windows 7 (or evidently for some people older version of windows too) and then it miraculously fixes itself whenever they hook it to another computer.

    Or

    b) (in a more likely sinario) lots of hardware from like all manufactures doesn't exactly adhere to some standard but windows only has issues with this sometimes and other OS's don't care at all, which means essentially that it comes back to a windows issue, not ignoring or accounting for something everyone else does, or only doing so some of the time.

    Thoughts:
    a) God hates windows ;-)

    b) Not hard to believe as it is a very Microsoft thing to do.

    Now someone who has been posting here might say that by acknowledging that this might be a hardware issue I'm saying that I shouldn't say it is a Microsoft issue and should go complain to every hardware manufacturer out there for not following some standard (that might be outdated or incomplete) to the exact letter.

    However if there is a "hardware issue" with every hardware, and other OS's adapted to that issue, it is essentially not an issue anymore, and Microsoft is the odd man out for sticking to an outdated standard. (I'm not saying this makes the hardware issues necessarily ok but just because something has some little issue that is easy to work around doesn't mean you should just clobber it)

    It's like if someone made a web browser that only follows the exact html specifications. It wouldn't be able to display most the pages on the internet because most of them don't follow the html guide lines to the letter (not closing tags, interlaced elements instead of nested ones, etc). Microsoft seems to insist that everyone who doesn't do something their way or the way they think it should be done is just wrong and should be ignored, bashed, clobbered, etc.
    Meanwhile everyone else might not agree with each other all the time but they still accept each other.

    Mac's can run linux programs and although Mac don't want it to linux can run mac programs. Gnome can run KDE programs, and visa verse. Linux can run windows programs, use windows file systems, open windows files, etc. Meanwhile Windows can't even open a plain text file from a Linux system properly (without special software).


    In Short:

    Even if it is a hardware issue doesn't mean it isn't also a Windows issue, because windows isn't accounting for such a common hardware issue that other OS's are. Which most of the posts I've read say it is an issue NEW with Windows 7 so it is something that changed somewhere between 7 and Vista or XP which for lots of us wasn't the hardware.

    Note to someone:

    I read everything first so don't say I didn't and I'm not going to go to every hardware manufacturer in the know universe to report an "issue" with their hardware when it is only an issue for one version of one OS (aka an issue of that OS). Hardware manufacturers usually laugh at you if you tell them their hardware isn't working in linux so why should they bend over for Microsoft? Esp when the hardware in question doesn't need drivers (which is normally the only reason hardware that isn't physically broken won't work).
    Saturday, February 13, 2010 3:01 AM
  • Oh and btw what in the world kind of "hardware issue" would make windows think something is in use when it is window's job to monitor the usage?! The hardware has nothing to do with the in use locking of a drive. Usage monitoring is an OS function.  A drive reads what the OS tells it to and writes what the OS tells it too (with maybe a few other things like getting info about the device). It might tell windows it is busy if it is busy but then you wouldn't be able to read and write as well as not being able to eject it, which isn't the case (unless you also have that issue that windows randomly makes removable drives read only like i did)

    Speaking of which could this maybe be related to the read only bug too? Maybe there is an issue with the entire file system management system of removable drives.
    Saturday, February 13, 2010 3:21 AM
  • Though this will not solve all locking problems mentioned in this thread it should be able to solve the locks concerning the \$Extend\$RmMetadata\$TxtLog\$TxfLog files .
    Stop the Distributed Link Tracking Client in the windows Services.

    I was occasionally affected by this issue in 64-bit Windows 7. I have not encountered this problem since stopping the Distributed Link Tracking Client. LockHunter still shows the \$RmMetadata\ files as open, but this does not prevent the safe removal of the drive.
    Friday, February 19, 2010 5:06 PM
  • hi ,

    after doing some test i found a few culprits regarding the metadata

    1 a virus or trojan or rootkit

    2 system restore or back up third party software

    3 problems with formatting software


    cbrchrt Users MedalsUsers MedalsUsers MedalsUsers MedalsUsers Medalswhat do you use for back up or other software ??

    acronis older version gave problems with metadata , newer versions dont

    some format software can leave traces behind that want to synchro all the time or looking for folders and sectors

    some cases of not being able to dicon have to do with the drives settings and how its used

    if you have itunes and some older sony software on your comp or if you used to rip and copy movies and music there is a good chance you have a rootkit that is working , it can be installed so deep that regular AV and AM cant find it , ....

    its a given that cheaper drives have more problems , the ones above or around 100 - 150 USD and above seem to have less problems

    NOTE that if readyboost is used it will work with prefetch , what does that mean for the regular user ? >> if you load docs and pics a lot from USB dev. prefetch learns and takes note of it , it will preload some settings and creating a connection with the USB device , .... some software that is included with mobile phones and cameras have this installed on the comp , so when you hook up your phone or cam windows is tasked to maintain the connection , some work in the following way , you take a USB stick with pics or a mem card , the pics are loaded to the comp and waiting to be deleted on the USB stick or mem card , this creates a constant connection with your USB device .

    make sure you have always the last version of USB connection drivers installed , some comp with build in cardreaders and usb ports have a permanent link with them , i found a few like that this week , its like a program installed by the OEM that constantly checks to see if the ports are activated , ... > that one was hard to find (!!)

    i hope ts a bit of use for some

    take a look at sysinternals forums also

    have a nice weekend


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    Friday, February 19, 2010 5:30 PM
  • Re: Dabur972:
    with sony the problem has not yet happend , neither with iropn key
    tested today and yesterday some HD's from Lacie and WD , on all systems i could find , no meta data errors whatsover under Vista and 7 , ...
    So you have no experience with this problem, nor do you have any idea why this problem is occurring...
    check with the maker of the usb drive , ....
    contact lacie support
    ITS NOT THE ERROR OR MS OR WINDOWS , PLEASE CONTACT THE MAKER OF THE USB DEVICE
    and by the way , Microsoft is not responsible , you have to check with the manufactors of the usb stick , .... (!!)
    Are unwilling to help determine the cause of the problem, but very willing to repeatedly give useless, incorrect advice...
    one good way of getting rid of all previous installs is to use a special wipe and delete program , something that overwrites all like 30 times with 0 and 1
    Give horrible advice that will cause unnecessary wear on hardware...
    when a hardrive of lacie for example breaks down
    Don't at all understand what's happening here (the hard drives haven't broken down; it's a problem with how Windows is handling them)...
    i am done putting my time in this thread
    bye , and do not even bother to answer , i have removed my alert
    as fasr as i am concerned this is closed for me
    And lie repeatedly.
    At least some of what you said was good advice:
    the answer is not to push you away , but to direct you in the right direction !
    you have to be at the right place to get help
    take it up with the people who make faulty software
    The faulty software is most likely Windows or a driver. Therefore, this is the right place to get help, and we are taking it up with people who make the faulty software.

    Your posts made it much more difficult to locate the useful information in this thread.
    Friday, February 19, 2010 5:34 PM
  • Re: Dabur972:
    with sony the problem has not yet happend , neither with iropn key
    tested today and yesterday some HD's from Lacie and WD , on all systems i could find , no meta data errors whatsover under Vista and 7 , ...
    So you have no experience with this problem, nor do you have any idea why this problem is occurring...
    check with the maker of the usb drive , ....
    contact lacie support
    ITS NOT THE ERROR OR MS OR WINDOWS , PLEASE CONTACT THE MAKER OF THE USB DEVICE
    and by the way , Microsoft is not responsible , you have to check with the manufactors of the usb stick , .... (!!)
    Are unwilling to help determine the cause of the problem, but very willing to repeatedly give useless, incorrect advice...
    one good way of getting rid of all previous installs is to use a special wipe and delete program , something that overwrites all like 30 times with 0 and 1
    Give horrible advice that will cause unnecessary wear on hardware...
    when a hardrive of lacie for example breaks down
    Don't at all understand what's happening here (the hard drives haven't broken down; it's a problem with how Windows is handling them)...
    i am done putting my time in this thread
    bye , and do not even bother to answer , i have removed my alert
    as fasr as i am concerned this is closed for me
    And lie repeatedly.
    At least some of what you said was good advice:
    the answer is not to push you away , but to direct you in the right direction !
    you have to be at the right place to get help
    take it up with the people who make faulty software
    The faulty software is most likely Windows or a driver. Therefore, this is the right place to get help, and we are taking it up with people who make the faulty software.

    Your posts made it much more difficult to locate the useful information in this thread.

    hi ,


    maybe if you would care to read the other posts , .... i have spend to this day over 100 hours on it , ... if i would not care i would have played a game or could have gone on a citytrip holiday , ....

    in order to know exactly why and what goes on in regards to this problem one needs the computer in Q with him for forensic analysis , ....

    and by the way none of the clients or our comps have this problem , ....

    further more your cut copy paste is ridiculous , or do you select on purpose in order to get a reaction ?

    have a nice day
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    Friday, February 19, 2010 7:41 PM
  • This kind of "support" will lead to the final downfall of windows....

    Microsoft's answer to tons of peoples problems is "Its not us" when the same issue is less prevalent, quickly fixed, or just absent in other OS's. Im getting the message from this that I should just go back to xp and tell people who ask me not to upgrade. I told one friend to upgrade to 7 when he got a new computer and now he has this issue too. Its a brand new computer and it has this issue. My computer is brand new and has this issue.

    "1 a virus or trojan or rootkit "?
    So windows 7 is WAAAAY more suseptable to these? I've NEVER had one before i switched to 7. I acutally got my first virus ever when i was trying the beta.... So much for "increased security". I've used external drives to save people documents when their computers where overun by viruses and not had this issue (this was in vista and xp). So evidently if viruses can do this now without any other signs there are MORE holes in 7 than previous versions. Windows 7 issue.

    "2 system restore or back up third party software"?
    Don't have any. Removable drives where formatted first thing when i got them. some of them where format by windows 7 and still have this issue. Anything running backup wise is part of windows and is on by default as i didn't turn any such feature on. Windows 7 issue.

    "3 problems with formatting software"?
    If I am using a format that windows can read for a drive I use windows to format it instead of formating it in linux and I don't use third party formating software in windows. Even then I used linux foramted drives in XP that where in Ext format and they didn't have any issues and you needed third party software to read them let alone format them. Windows 7 Issue

    PS if someone could post a link to the software people are using to track the locks I would love to poke at those files with linux.
    Sunday, February 21, 2010 10:44 PM
  • This kind of "support" will lead to the final downfall of windows....

    Microsoft's answer to tons of peoples problems is "Its not us" when the same issue is less prevalent, quickly fixed, or just absent in other OS's. Im getting the message from this that I should just go back to xp and tell people who ask me not to upgrade. I told one friend to upgrade to 7 when he got a new computer and now he has this issue too. Its a brand new computer and it has this issue. My computer is brand new and has this issue.

    "1 a virus or trojan or rootkit "?
    So windows 7 is WAAAAY more suseptable to these? I've NEVER had one before i switched to 7. I acutally got my first virus ever when i was trying the beta.... So much for "increased security". I've used external drives to save people documents when their computers where overun by viruses and not had this issue (this was in vista and xp). So evidently if viruses can do this now without any other signs there are MORE holes in 7 than previous versions. Windows 7 issue.

    "2 system restore or back up third party software"?
    Don't have any. Removable drives where formatted first thing when i got them. some of them where format by windows 7 and still have this issue. Anything running backup wise is part of windows and is on by default as i didn't turn any such feature on. Windows 7 issue.

    "3 problems with formatting software"?
    If I am using a format that windows can read for a drive I use windows to format it instead of formating it in linux and I don't use third party formating software in windows. Even then I used linux foramted drives in XP that where in Ext format and they didn't have any issues and you needed third party software to read them let alone format them. Windows 7 Issue

    PS if someone could post a link to the software people are using to track the locks I would love to poke at those files with linux.

    hi ,

    and have you contacted Microsoft support ??

    have a nice day
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    Sunday, February 21, 2010 10:57 PM
  • maybe if you would care to read the other posts , .... i have spend to this day over 100 hours on it , ... if i would not care i would have played a game or could have gone on a citytrip holiday
    I have read every post in this thread, and the only one from you that was even remotely useful was the one you posted 4 minutes before my previous post. Even that post was full of random suggestions that have nothing to do with the problem at hand. It would have been better use of your time, and saved everyone else some time, if you had never posted in this thread.
    in order to know exactly why and what goes on in regards to this problem one needs the computer in Q with him for forensic analysis
    and by the way none of the clients or our comps have this problem
    Again, both of these statements are evidence that you are unable to contribute helpful posts to this thread.
    further more your cut copy paste is ridiculous , or do you select on purpose in order to get a reaction ?
    What you have suggested in this thread is ridiculous, and what I copied from your posts is an accurate summary of your contributions. The only reaction I was hoping to get is for you to stop posting in this thread unless you actually have useful information.
    Tuesday, February 23, 2010 3:09 AM
  • maybe if you would care to read the other posts , .... i have spend to this day over 100 hours on it , ... if i would not care i would have played a game or could have gone on a citytrip holiday
    I have read every post in this thread, and the only one from you that was even remotely useful was the one you posted 4 minutes before my previous post. Even that post was full of random suggestions that have nothing to do with the problem at hand. It would have been better use of your time, and saved everyone else some time, if you had never posted in this thread.
    in order to know exactly why and what goes on in regards to this problem one needs the computer in Q with him for forensic analysis
    and by the way none of the clients or our comps have this problem
    Again, both of these statements are evidence that you are unable to contribute helpful posts to this thread.
    further more your cut copy paste is ridiculous , or do you select on purpose in order to get a reaction ?
    What you have suggested in this thread is ridiculous, and what I copied from your posts is an accurate summary of your contributions. The only reaction I was hoping to get is for you to stop posting in this thread unless you actually have useful information.

    hi ,

    so waht is your contribution ? trying to pick a fight ? is that it ?

    and what info have you provided ? zip nada nothing !

    should you not be occupied with a certain house ?

    bye
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    Tuesday, February 23, 2010 3:12 AM
  • This kind of "support" will lead to the final downfall of windows....
    Note that although Microsoft employees do often respond here, this is probably not where you should seek official support from Microsoft.
    PS if someone could post a link to the software people are using to track the locks I would love to poke at those files with linux.
    The program I used to track the locks was LockHunter .
    Tuesday, February 23, 2010 3:45 AM
  • This problem is sure bizarre are on a lot of machines I have looked at with remote assistance all have the green check mark on the USB sticks.

    It smacks of driver problem or some program that is using the USB device for something.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old
    Tuesday, February 23, 2010 3:48 AM
  • This problem is sure bizarre are on a lot of machines I have looked at with remote assistance all have the green check mark on the USB sticks.

    It smacks of driver problem or some program that is using the USB device for something.

    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old

    hi ,

    last night i came across a few other items that are in some cases creating traffic inbetween the comp and the USB disk or stick , when you plug in a new device windows checks for ' readyboost ' , now you cant have it on every device , what you can do if iits not flagged is click the ' properties ' of the disk and flag ' stop retesting this device when i plug it in ' . found a few older seagate drives and they have onboard software that wants to check for the connection state often like 10 times in five minutes . a simple diskcheck and reformat seems to fix nearly all problems , some firms that sell so called ' USB boost ' software use old not updated software , when coming across a few problem disk from hitachi after a reformat and diskechek they work fine , ... the intresting fact that was strange is the original back up software generated ' traffic ' between the usb device and the comp at all times , it just wants to run its back up at all times , in other words each time a single key was pushed in lets say a pdf or word file the back up software would send it at ones to the extrenal disk , rather intresting but strange , the words would first be places at random at the external disk and at a later stage depending on comp ' time ' the back up would organise all on the external disk , ...

    an other traffic form is created simply due to the fact that the energy use of the external disk is monitored at all times or regular intervals , on a few of my own i found that i can set the speed from 1 000 rpm to 10 000 . some disks can be used as booth thus windows includes them at booth and keeps a constant live connection .

    ones again its nearly impossible without having either a direct connection to the hard disk or physical presence of it to fully disclose what how where and when of traffic and what type is created between the comp and the extrenal disk ( or internal for that matter ) .

    have a nice day
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    Tuesday, February 23, 2010 9:21 PM
  • i have searched the topic of "drive is in use, cannot stop now....",  "how to force usb dismount ....", etc, etc, etc, for the PAST 18 months !!!
    There IS no solution to this, as far as I am concerned.  EVERY USB drive that I own (12 of them) and every USB stick (10 0f them), on EVERY machine that I own (5 of them), INTERMITTENTLY either WILL or WILL not dismount.
    There IS NO rhyme or reason to it.
    Bioggest problem is that there is no way to flush the $MFT index file on an NTFS disk, and that might get corrupted.

    If I am NOT albe to dismount, I have to SHUT DOWN system, instead of HIBERNATE (hibernate allows faster recovery for me).

    I have INDEXING off, some of the ANTIVIRUS off for those drives, etc, etc, etc.

    Tonight, I AGAIN did a search, found this thread, and again unfortunately, no solution is found.  Guess I'll search in another 3 months.
    nick
    Thursday, February 25, 2010 3:07 AM
  • I have INDEXING off, some of the ANTIVIRUS off for those drives, etc, etc, etc.
    Have you tried disabling the "Distributed Link Tracking Client" service? I haven't yet experienced this issue again on my machine since disabling that.
    Friday, February 26, 2010 3:18 AM
  • Tonight, I AGAIN did a search, found this thread, and again unfortunately, no solution is found.  Guess I'll search in another 3 months.
    nick
    Yes, but until Microsoft recognise the inherrent design problem/bug here and actually release a fix for it you will likely be reading the same random rubbish from Dabur972.  Pity his paying customers at MS.   Jwilcox, we told you would waste you time following his advice to create a new thread didn't we ;-)
    Anyway I hope this provides some entertaining reading for the MS engineers on their breaks at least ;-)

    Thanks StefHF, Chris D and Sigil for your intelligent comments/suggestions for users who haven't given up hope yet.   While I now spend much of my time using Linux for productivity reasons I've disabled the "Distributed Link Tracking Client" Service on my test/games machines and see if it makes the occurance less likely.

    Reading up on the service eg. http://www.blackviper.com/Windows_7/Services/Distributed_Link_Tracking_Client.htm,  it really makes you wonder what design logic would have this service running by default for the rare scenario it would be needed (esp for home users) rather than detecting if a local network/domain is going to be used and then starting the service...  It makes me feel half the inefficient default MS services are not really required for most home users and waste resources at the very least...


    Saturday, March 06, 2010 7:56 AM
  • Tonight, I AGAIN did a search, found this thread, and again unfortunately, no solution is found.  Guess I'll search in another 3 months.
    nick
    Yes, but until Microsoft recognise the inherrent design problem/bug here and actually release a fix for it you will likely be reading the same random rubbish from Dabur972.  Pity his paying customers at MS.   Jwilcox, we told you would waste you time following his advice to create a new thread didn't we ;-)
    Anyway I hope this provides some entertaining reading for the MS engineers on their breaks at least ;-)

    Thanks StefHF, Chris D and Sigil for your intelligent comments/suggestions for users who haven't given up hope yet.   While I now spend much of my time using Linux for productivity reasons I've disabled the "Distributed Link Tracking Client" Service on my test/games machines and see if it makes the occurance less likely.

    Reading up on the service eg. http://www.blackviper.com/Windows_7/Services/Distributed_Link_Tracking_Client.htm,  it really makes you wonder what design logic would have this service running by default for the rare scenario it would be needed (esp for home users) rather than detecting if a local network/domain is going to be used and then starting the service...  It makes me feel half the inefficient default MS services are not really required for most home users and waste resources at the very least...



    at least i try , ... and what did you do ?
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    Saturday, March 06, 2010 3:46 PM
  • I too am having this problem now.  I have a brand new self-built PC running Win7 64-bit.  I have a 250GB My Passport (WD2500ME), and it is appearing as a standard hard drive (not removable storage), and it's reporting the model number of the actual drive inside the shell (WD2500BEVS, which is a 2.5 Scorpio) !!!

    Cannot remove the drive w/out just being ineligant and unplugging it hot.

     

    System:

    Intel i3-530, Gigabyte GA-H55M-S2H mobo, G. Skill 2x2GB, WD Caviar Black 500GB internal SATA II.

     

    Bill

    Friday, March 19, 2010 4:48 PM

  • hey fruitcake none forces you to read or post in this thread , ... its you who act like a fool , .... at least i have tried , what have you done ? >> zip nada , just picking a fight , is that all you can do ? i spend over 200 hours trying to see what and how , ..... so buzz of

    200 hours! lol. Are you putting this on your timesheets at Microsoft?  Read your own comments - Your response is more suited to yourself than anyone else here.

    You responded to others in this thread saying you wouldn't post here anymore (we wish!) and told others off saying you know why this problem occurs and weren't going to tell us (lol)!  You continue to prove you're a liar and are childish.  While it doesn't look like MS is going to solve this problem anytime soon, at least you are providing us with some laughs with each additional post you make.

    PS. Just a suggestion: You'd be better off spending your time improving your english/grammar skills than trying (and failing) to boost your ego here with the adults.


    Sunday, March 21, 2010 2:53 PM
  • hi ,

    and have you contacted Microsoft support ??

    have a nice day

     

    Funny one would guess that Microsoft's developers would read the official Microsoft developer forum, but I guess I could go add one to the billions of support tickets they probably get instead of taking part in an actual discussion...

    I tried disabling the Distr ibuted Link Tracking service like someone else sugested and so far it seems to have stopped the issue. Seems like a fairly unnessessary service from what I read. I can't think of many instances where a shortcut would be pointing at something that you would move very often unless you where an advanced user in which case you would know how to fix the shortcut.... I moved my My Documents folder to a different partition after disabling it and nothing broke.

    It seems like excessive stupidity proofing esp when it's trying to work on removable drives which would probably cause a lot of unnessessary traking of files that are on a file system that is only there for some of the time. They might be changed on a different computer anyway, therefore destroying the use in doing so in the first place.

    Sunday, March 28, 2010 5:15 AM
  • Not a fix that we need but a work-around is within disk managment to set offending drive as "offline", then "eject" works fine.
    Saturday, April 03, 2010 5:44 PM
  • I wonder is there is some software on the stick that is causing the problem. I know that SanDisk uses such software to emulate a CD. The Kingston stick has no software.

    I cannot say for sure about other sticks.

     


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old
    Saturday, April 03, 2010 5:51 PM
  • If no other software is useing usb connected flash or external hard drives then it is logical that windows own internal processes are the culprit. Useing disk management is the tool provided to turn off such devices. Once set to be "Offline" they can be removed with the normal eject process.
    • Proposed as answer by NullField Saturday, May 29, 2010 5:08 AM
    • Unproposed as answer by cbrchrt Friday, July 30, 2010 12:26 PM
    Saturday, April 03, 2010 5:59 PM
  • At least nothing obvious anyway. I use USB sticks a lot and also my camera chip adapter. I have 2 cameras, so I have a lot of pics. Some pics of my PC are on the web site in the gear. I am making new ones to make a gallery.

     


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe RaidMax Smilodon, 680W, Asus M2NBP-VM CSM, AMD X2 4200+, 2GB DDR2-800, HD2400 Pro, more details on my site, need a new boot disk, existing one is 5 years old
    Saturday, April 03, 2010 6:07 PM
  • Hi thanks for the information, i shall use these information and post them in my blog which will be very useful. Keep up your good work.

    Thanks and Regards

    Wednesday, April 07, 2010 12:01 PM
  • I ran into this issue briefly running Windows 7 Ultimate x64 with a SimpleTech Simple drive (nice name, eh?).  

         I checked the Disk I/O in the Resource Monitor (go to the task manager, click on the performance tab, then click the Resource Monitor button) and noted under the "Image" column that the system process was what was performing the I/O tasks with the $LogFile and $MFT files.  There were no other files on that drive listed in the Disk I/O queue.  

         Under normal operation when I plug this drive in, explorer.exe will take a quick run through the drive to get the folder structure (prefetching I think) and these files will also be in use by the system process but will be let go again after a minute or so.  However, when this issue occurs, the system process isn't letting go of those files.  I don't know why, maybe it's going through a disk checking routine or ran into an infinite loop somewhere.  I've noticed that it only seems to happen after the drive has been plugged in for a while, as has been previously stated.

     

    The only workaround I've found isn't much of a workaround since it's to make sure I don't have any other file I/O with the drive to avoid loosing data, then yank the cable.

    The drive will work in a linux system later without forcing a mount as long as you plug it back into the windows system after yanking and eject it properly first.

    Thursday, April 15, 2010 3:53 PM
  • I have exactly the same situation happening with my Dell M4400 w\Windows 7 x64 using a Verbatim 2.5" (non powered) 250GB portable hard drive. I have completed formated and reinstalled Windows 7 x64 two times (Once with a Dell OEM version and once with a Retail version) results are identical with both versions.

    The only thing that I can say is that with the first situation I did not investigate thoroughly and can't confirm a triger so to speak. The second time I had installed iTunes 9.3 for Windows (64-bit installer) and had started iTunes and was in the process of updating iTunes library with my music files on my Verbatim portable hard drive (approx. 400 songs) and somewhere after all the songs had been transferred and updated the portable hard drive seemed to get hung or extremely busy for 10 minutes or more. It was at this point that I tried to "Safely Remove Hardware" and was unable to do so  for at least 30 minutes. It was then that I discovered the exact same 3 files mentioned above as being the ones that were tying up my portable hard drive.

    I've been told it was a virus (ESET and Housecall found nothing), was told it was being "defrageed" and "it was being indexed"

    Wednesday, April 21, 2010 4:14 AM
  • Hey there. I've had this issue with windows since Windows XP and today I decided too look for solution to it, after reading most of this post I'm surprised by two things:

     

    1 - How can it be possible for anyone to deny that this bug exits ?. This has been a common thing in my life since Windows XP, and I have had quite a few computers since Windows XP (Different MB chipsets and different CPU), so no, hardware is not the issue.

     

    2 - How can it be possible for this bug to still exist with no solution to it ?.

     

    I run windows 7 x64 now on a D975XBX2 intel motherboard with 8GB of corsair RAM and a Core 2 Quad CPU. Also I have a WD MyPassport usb disk which from time to time presents this problem. There is no software from WD running here since the first thing I did was format the entire disk and left no trace of it. Also ReadyBoost is not enabled on the drive and the removal policy is set to "Quick Removal".

    According to Resource Monitor, exactly when I try to eject my disk, I get this "System" process which tries to access:

      - H:\$Mft

      - H:\$LogFile

    and possibly other H:\$<something> which gets released almost immediately.

    I've had ubuntu for work on this PC (Windows is for gaming) since I bought it and never had this issue. ____ I even played around with an unsupported version of OSX and never had this issue.

    So is this getting fixed anytime soon or is this going to be another of those "Windows can not do ..." thing ?

    Sunday, May 02, 2010 10:54 PM
  • I wonder about these problems as I have never seen a problem with USB hardware atall. I have all manor of USB gear and everthing works fine.

    Check you board for an updated BIOS as sometimes that can cure a lot of problems.

     


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed
    Saturday, May 29, 2010 5:12 AM
  • I wonder about these problems as I have never seen a problem with USB hardware atall. I have all manor of USB gear and everthing works fine.

    Check you board for an updated BIOS as sometimes that can cure a lot of problems.

     


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe Need a some parts finish the new server, see the site for remaining items needed


    hi ,

    after asking so many people about it and some work on trying to find a solution i would love to get my hands on a comp that has the problems , ....

    bios drivers and some other drivers that run the currents for the usb port could be a cause but in order to fully understand what affects a few people a forensic view of a comp would be the only solution if checkdisk and av and am fail , ...

    have a nice day


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    Tuesday, June 01, 2010 12:10 AM
  • Hi,

     

    Checked everything in this forum and others, nothing has worked so far. Have cheapie HDD Media Player - MUST be safely removed otherwise cannot play on TV and must be reformatted which is quite a pain for a 2.5" 500GB drive... drive has removed fine in the past, with problems reboot worked.

     

    Well its not now. Cannot safely remove, tried "offline"-ing the drive in Comp Mgmt, doesnt work. was already set to quick removal, fat laugh. doesnt work.

    same processes u talking about locking the drive, got new process explorer, find handles, M: (the drive) 93 processes open!!!!! WTF

    Kill processes with unlocker just come back. killed explorer, also comes back. killed distributed service, disabled, still comes back. need to reboot now after all changes i made, maybe something will work.

     

    Thank god don't pay for windows anymore after losing my XP sticker in 2004 and being told by MS support that having the disc doesn't matter please buy another copy of Windows. Well just LOL.

    Friday, June 18, 2010 4:59 PM
  • This kind of shoot-from-the-hip, first level support, ridiculous response makes me want to puke.  It is the epitome the brain-damaged mentality Windows is built upon.

    I am researching this problem for XP--glad to know it's still a huge hassle in Kludge 7.

    You so-called decorated Generals of the forum shouldn't even bother to respond--WTF does it matter what brand of mainboard or USB stick it is?  Why don't you answer the very simple, eloquently stated question:


    "Clearly a program/process is creating the ... RmMetadata files and locking them preventing the O/S from releasing the drive - [Can you tell me] which one?"


    I've heard better thought-out responses at Best Buy.

    Regards,

    The Pump


    Some USB sticks, stuch as Sandisk have software on them.

    My original post was deleted by the moderators, but thankfully it lives on in the quote.

    Why do these BFs (insert your own acronym) come through and delete realistic, if

    scalding, criticism rather than engage the engineers who can provide a decent answer

    and report it?  Don't we deserve a decent response?  Aren't we trying hard to use a

    half-baked kludge (aka Windows) to the best of its ability and seeking an answer to a

    simple question? 

     

    Fred, it's not the stick, or any software on it.  Gomer, it's not the motherboard or its

    drivers.  Elmer, it's not a BIOS setting.  Or maybe it is.

     

    The point is, WHY THE FLICK CAN'T I FIND OUT?

     

    Even with all the add-on software that makes Kludge XP or Kludge 7 a decent operating

    system, no one can figure out why we can't "safely remove hardware" because the

    OS has a lock on it that won't let go.

     

    To the dipshit moderator:

    Call engineering; find out WTF is going on, and report back.  Simple.  Do your FLICKING

    job.  If that isn't about providing answers, please quit.

    You're not doing anyone any favors here by being silent.  Please tell me to FO and use a

    different operating system.  Don't worry, I already have.  Have the balls to leave this post

    here. 

     

    In my posting account, I just waded through about 20 bullshit responses to this thread,

    without boots, and all that was offered was more misinformed guesses that only wastes

    time and creates confusion.  We need some informed, enlightened advice from people who

    actually know what they're talking about.

     

    I don't mean to denigrate any of you people who are trying to help out here (judgement

    reserved for you ani with the badges).  Thank you for trying to help.  Open help and

    Open Source are the way to go.

     

     

     

    • Proposed as answer by Leho Kraav Thursday, March 31, 2011 9:23 AM
    • Unproposed as answer by Leho Kraav Thursday, March 31, 2011 9:23 AM
    Saturday, July 03, 2010 7:57 AM
  • I found this forum while experiencing the same issue with a WD 'My Passport' external HD on my (Core i7, 6GB RAM, etc) Win7 x64 machine.  Since I first installed it, I also have noticed how items inside the recycle bin never show up.  Neither I have been able to turn off 'auto arrange', as well as 'numerical sorting' in windows explorer.  But wait, that's not all.  Whenever I try to play some mp3, windows media player greets me with an 'server execution failed' pop up.  As I type, more known 'features not bugs' continue coming to mind.  Seems to me the guys at Redmond simply have lost their edge.  I wish I could be more optimistic and expect some of these issues to be solved in SP1, since in its current state Windows 7 seems more like a bad joke than an operating system.  But then Dabur972's words come to mind: "Microsoft is not responsible".  As if I didn't already know.
    Saturday, July 03, 2010 8:23 AM
  •  

    Oh...a lot of posts...

    I confirm the problem too !

     

    Proccess Explorer v12.03:

     

    System process:

    J:\$Extend\$RmMetadata\$Txf

    J:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer00000000000000000001

    J:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer00000000000000000002

    J:\$Extend\$RmMetadata\$TxfLog\$TxfLog.blf

    J:\Films

    Seagate FreeAgent USB Device 1TB

    USBSTOR\DISK&VEN_SEAGATE&PROD_FREEAGENT&REV_0132\2GEYGX5F____&0

    USB\VID_0BC2&PID_3008\2GEYGX5F____

     

    System process:

    H:\$Extend\$RmMetadata\$Txf

    H:\$Extend\$RmMetadata\$TxfLog\$TxfLog.blf

    H:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer00000000000000000001

    H:\$Extend\$RmMetadata\$TxfLog\$TxfLogContainer00000000000000000002

     

    svchost.exe:

    H:\System Volume Information\tracking.log

    (O-o-o-o-ooo. System Restore turned off)

    H:\$Extend\$ObjId

     

    Seagate FreeAgent USB Device 2TB

    USBSTOR\DISK&VEN_SEAGATE&PROD_FREEAGENT&REV_102F\2GEWVN0E&0
    USB\VID_0BC2&PID_3001\2GEWVN0E

    I have:

    OS : Microsoft Windows 7 Enterprise Edition x86 (Build 7600 + Last Updates)

    Administrative rights : YES

     

    Motherboard: ASUS M4A89GTD Pro/USB3

    Processor name : AMD Phenom(tm) II X4 945 Processor

    Processor cores : 4 (all available)

    USB:

    USB device : Standard OpenHCD USB Host Controller

    USB device : NEC Electronics USB 3.0 Root Hub

    USB device : NEC Electronics USB 3.0 Host Controller

     

     

    (Where button : "Convert to plain text" ??)

     

     

    --------------------------------------------------------------------------------------

    Added info:

    Not MS Drivers: native drivers of Asus motherboard DVD :

       AMD usbfilter.sys driver 1.0.14.96 2009 (WinDDK)

       NEC nusb3xhc.sys & nusb3hub.sys 1.0.18.0).

    There are no Asus software updates and no Seagate firmware updates . Windows Update also found no updates ;)

     

    PS

    After 4 hours Windows unplugged Seagate 2Tb successfully )) But 1Tb still not.

    Saturday, July 10, 2010 12:41 PM
  • On clean Win7 x86 I confirm this problem. In case of Asus + Nec USB3.0 users must uninstall NEC drivers, and don't use USB 3.0 ?? Nec drivers are not signed by MS, is true?! Please, comment. Because than I send this report to Nec company.


    I wrote in detail below:

    http://social.technet.microsoft.com/Profile/en-US/?user=Valera_&referrer=http%3a%2f%2fsocial.technet.microsoft.com%2fForums%2fen-US%2fw7itprogeneral%2fthread%2f703d58e6-b7d1-4525-8985-6f6e2b99b6a2%3foutputas%3dxml&rh=6aPvwTFo%2fmsnEov1VmWBO53MhgOkeuHBX9F9%2f5ml00s%3d&sp=forums


    hi ,

     

    thats strange, go ahead and mail them

    not signed by MS ?? it could be , it happens in many cases , ....

    if you click properties > hardware > properties ( of usb device ) whats flagged ? fast removal or not ?

    have a nice weekend


    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! + Windows LIVE !
    Saturday, July 10, 2010 2:06 PM
  • On clean Win7 x86 I confirm this problem. In case of Asus + Nec USB3.0 users must uninstall NEC drivers, and don't use USB 3.0 ?? Nec drivers are not signed by MS, is true?! Please, comment. Because than I send this report to Nec company.


    I wrote in detail below:

    http://social.technet.microsoft.com/Profile/en-US/?user=Valera_&referrer=http%3a%2f%2fsocial.technet.microsoft.com%2fForums%2fen-US%2fw7itprogeneral%2fthread%2f703d58e6-b7d1-4525-8985-6f6e2b99b6a2%3foutputas%3dxml&rh=6aPvwTFo%2fmsnEov1VmWBO53MhgOkeuHBX9F9%2f5ml00s%3d&sp=forums


    hi ,

    thats strange, go ahead and mail them

    not signed by MS ?? it could be , it happens in many cases , ....

    if you click properties > hardware > properties ( of usb device ) whats flagged ? fast removal or not ?

    have a nice weekend


    Hi!

    I'm sorry I checked and edit my last post. Nec drivers are signed: Microsoft Windows Hardware Compatibility Publisher. Also there is AMD usbfilter.sys driver 1.0.14.96 2009 (WinDDK), digital signed by MS.

    >if you click properties > hardware > properties ( of usb device ) whats flagged ? fast removal or not ?

    Yes, Quick Removal

    >have a nice weekend

    The same to you!

    Saturday, July 10, 2010 2:30 PM
  • On clean Win7 x86 I confirm this problem. In case of Asus + Nec USB3.0 users must uninstall NEC drivers, and don't use USB 3.0 ?? Nec drivers are not signed by MS, is true?! Please, comment. Because than I send this report to Nec company.


    I wrote in detail below:

    http://social.technet.microsoft.com/Profile/en-US/?user=Valera_&referrer=http%3a%2f%2fsocial.technet.microsoft.com%2fForums%2fen-US%2fw7itprogeneral%2fthread%2f703d58e6-b7d1-4525-8985-6f6e2b99b6a2%3foutputas%3dxml&rh=6aPvwTFo%2fmsnEov1VmWBO53MhgOkeuHBX9F9%2f5ml00s%3d&sp=forums


    hi ,

    thats strange, go ahead and mail them

    not signed by MS ?? it could be , it happens in many cases , ....

    if you click properties > hardware > properties ( of usb device ) whats flagged ? fast removal or not ?

    have a nice weekend


    Hi!

    I'm sorry I checked and edit my last post. Nec drivers are signed: Microsoft Windows Hardware Compatibility Publisher. Also there is AMD usbfilter.sys driver 1.0.14.96 2009 (WinDDK), digital signed by MS.

    >if you click properties > hardware > properties ( of usb device ) whats flagged ? fast removal or not ?

    Yes, Quick Removal

    >have a nice weekend

    The same to you!


    hi ,

    any other usb software that you have installed ?

    tried the nec forums ?

    have a nice day

     

    PS

    other thread with the problem

    have you tried sfc scannow and diskcheck ?

     http://social.technet.microsoft.com/Forums/en-US/w7itprogeneral/thread/fde2de97-5daf-4de2-9f37-98c138bb6203/#2e3e49c3-9ab2-4b07-aa23-3cf2e28a5b63


    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! + Windows LIVE !
    • Edited by Dabur972 Saturday, July 10, 2010 2:38 PM PS / link
    Saturday, July 10, 2010 2:36 PM
  • I tested on clean Win7 x86 + native drivers of Asus motherboard DVD (AMD usbfilter.sys driver 1.0.14.96 2009 (WinDDK) + NEC nusb3xhc.sys & nusb3hub.sys 1.0.18.0). Windows update don't suggest me updates.
    O'k if this problem are in NEC i'm sorry for my posts :)
    Saturday, July 10, 2010 2:39 PM
  • I tested on clean Win7 x86 + native drivers of Asus motherboard DVD (AMD usbfilter.sys driver 1.0.14.96 2009 (WinDDK) + NEC nusb3xhc.sys & nusb3hub.sys 1.0.18.0). Windows update don't suggest me updates.
    O'k if this problem are in NEC i'm sorry for my posts :)


    hi ,

    why should you be sorry ?

    asus updates and bios updates ?

    i know that nec had several problems but i was under the impression they had fixed it last year , ...

    have a nice day


    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! + Windows LIVE !
    Saturday, July 10, 2010 2:44 PM
  • asus updates and bios updates ?
    How BIOS can affect on opened drivers handles ?

    I found no Asus software updates . Windows Update also found no updates ;)

    PS

    I write to Seagate and Nec support )

    PPS There is no Seagate firmware updates  for my models.

    PPPS I have BIOS from March of this year (factory). But Asus reporeted that they fixed only for new CPUs, GPU and HDD (bigger than 2.2TB size and Samsung HDD compatibility). Now I can't experiments, may be Asus write detailed information on their BIOS :)))
    Saturday, July 10, 2010 3:22 PM
  • Now I try to eject FreeAgent 1TB, and ProccessExplorer v12.03 crashed! Win7 didn't offer me to send report to MS ))
    • Edited by Valera_ Monday, July 12, 2010 7:15 AM
    Monday, July 12, 2010 7:09 AM
  • Now I try to eject FreeAgent 1TB, and ProccessExplorer v12.03 crashed! It didn't offer me to send report to MS ))


    hi ,

    okay make a support case , support has some tools that might be able to help , ...

    have a nice day


    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! + Windows LIVE !
    Monday, July 12, 2010 7:14 AM
  • In an effort to fix the problems I mentioned in my last post (and more issues have come up since then) I've tried MS support several times.  It has never been of help.  What I'm doing is, I'm waiting for Service Pack 1 to see if it solves at least the most relevant issues.  If it does not, I'm definitely going back to XP+SP3, even though I'd be losing some funcionality (multi core support, reported RAM capacity, bluray/tuner support, etc).  We just need to be aware of MS current market tactics.  As soon as they finally get a product right, they dump all support for it in favor of an unfinished one, like Windows 7.  These are the main reasons why as a long time customer I feel I couldn't care less for support.

    Windows 7 = more features = more problems

     

    Monday, July 12, 2010 8:30 PM
  • In an effort to fix the problems I mentioned in my last post (and more issues have come up since then) I've tried MS support several times.  It has never been of help.  What I'm doing is, I'm waiting for Service Pack 1 to see if it solves at least the most relevant issues.  If it does not, I'm definitely going back to XP+SP3, even though I'd be losing some funcionality (multi core support, reported RAM capacity, bluray/tuner support, etc).  We just need to be aware of MS current market tactics.  As soon as they finally get a product right, they dump all support for it in favor of an unfinished one, like Windows 7.  These are the main reasons why as a long time customer I feel I couldn't care less for support.

    Windows 7 = more features = more problems

     


    support ticket number ?
    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! + Windows LIVE !
    Monday, July 12, 2010 8:40 PM
  • SP1 is coming, its still being finished off with a few tests before being formally made a beta.

    For my A560 I simply use the Windows image tool to import pics. I can also use Live Essentials but I just use the Windows tool as it is adequate.

    Live Photo can clean up pics, but I also have other programs as well.

    I never have liked the Canon software as its old and other programs are better.

    No problems with detaching the camera its works fine.

     


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe I also am a true vegan and I am very good with economics and I used to play chess at 2400++
    Monday, July 12, 2010 8:45 PM
  • SP1 is coming, its still being finished off with a few tests before being formally made a beta.

    For my A560 I simply use the Windows image tool to import pics. I can also use Live Essentials but I just use the Windows tool as it is adequate.

    Live Photo can clean up pics, but I also have other programs as well.

    I never have liked the Canon software as its old and other programs are better.

    No problems with detaching the camera its works fine.

     


    Vote if answered or helpful, I am running for Office (joke)! IT/Developer, Windows/Linux/Mainframe I also am a true vegan and I am very good with economics and I used to play chess at 2400++


    hi ,

    hey , ever looked at photosynth ? microsoft has a few nice research programs like that for your pics , .... http://hdview.spaces.live.com

    testing of sp I underway , looks fine , release will be soon

    have a nice day

     


    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! + Windows LIVE !
    Monday, July 12, 2010 11:01 PM
  • I never have liked the Canon software as its old and other programs are better.
    People use Google Picasa, may be ? ))

    No problems with detaching the camera its works fine.

    And under verifier ? :) O'k I agree, I have no problems too. But if i turn on Verifier Canon/Logitech/Sony Ericsson/Nokia/Samsung, oh BSOD )) They make good devices but very bad drivers :( Exactly, they tested very bad. And they consider users as experimental rabbits :(
    Tuesday, July 13, 2010 8:26 AM
  • I never have liked the Canon software as its old and other programs are better.
    People use Google Picasa, may be ? ))

    No problems with detaching the camera its works fine.

    And under verifier ? :) O'k I agree, I have no problems too. But if i turn on Verifier Canon/Logitech/Sony Ericsson/Nokia/Samsung, oh BSOD )) They make good devices but very bad drivers :( Exactly, they tested very bad. And they consider users as experimental rabbits :(


    hi ,

    hmmm BSOD ? anti virus and malware on comp ?

    most people take the card out of the device and ues either an internal or external card reader to fix that , ....

    canon has good soft for the eos types that works fine with vista or 7 but people dont update it , ....

    have a nice day


    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! + Windows LIVE !
    Tuesday, July 13, 2010 12:59 PM
  • I couldn't contact to NEC :(

    I try different mail services. And different my messages even very short, but I got as example:

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 5.7.1 SPAM is not accepted here.SA score= 10.353 (state 18).

     

    Another e-mail service:

     necsupgb@nec-computers.com
    
    SMTP error from remote mail server after end of data:
    host gateway.nec-computers.com [84.37.114.241]:
    554 5.7.1 SPAM is not accepted here.SA score= 8.007

    How they can setup Anti-SPAM on support e-mails. Is this adequate policy of NEC ?!! I am shocked!

    PS Moderator: I'm sorry for my indirect theme message.

    Wednesday, July 14, 2010 9:14 AM
  • I couldn't contact to NEC :(

    I try different mail services. And different my messages even very short, but I got as example:

    Technical details of permanent failure:
    Google tried to deliver your message, but it was rejected by the recipient domain. We recommend contacting the other email provider for further information about the cause of this error. The error that the other server returned was: 554 554 5.7.1 SPAM is not accepted here.SA score= 10.353 (state 18).

     

    Another e-mail service:

     necsupgb@nec-computers.com
    
    
    SMTP error from remote mail server after end of data:
    host gateway.nec-computers.com [84.37.114.241]:
    554 5.7.1 SPAM is not accepted here.SA score= 8.007

    How they can setup Anti-SPAM on support e-mails. Is this adequate policy of NEC ?!! I am shocked!

    PS Moderator: I'm sorry for my indirect theme message.


    hi ,

     

    try this link

    http://www.nec.com/global/support/contact/index.html

    also , where did you buy it ? check your warranty

    have a nice day


    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! + Windows LIVE !
    Wednesday, July 14, 2010 6:16 PM
  • try this link

    http://www.nec.com/global/support/contact/index.html

    I found support e-mails from your link ;)And they installed anti-SPAM on mail servers. You can check if you write test-message to them (on e-mail).

    also , where did you buy it ? check your warranty

    NEC don't have support for my country. Seagate also don't have support for my country but I can contact to them.
    Thursday, July 15, 2010 7:16 AM
  • try this link

    http://www.nec.com/global/support/contact/index.html

    I found support e-mails from your link ;)And they installed anti-SPAM on mail servers. You can check if you write test-message to them (on e-mail).

    also , where did you buy it ? check your warranty

    NEC don't have support for my country. Seagate also don't have support for my country but I can contact to them.


    hi ,

    well you must have bought it from some one ? normall what happens is the country the closest to you will help you , ... or the international desk

    have a nice day


    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! + Windows LIVE !
    Thursday, July 15, 2010 8:10 AM
  • It is not NEC drivers bug!

    I reproduced on another PC with XP SP3 and only MS USB drivers ! ;)

     

    PS

    I get error on this page "Unexpected error" on clicking "Submit" (IMHO, text can be as "session was closed" etc)

    PPS  http://www.rsdn.ru/Forum/humour/3866046.aspx :)

    Tuesday, August 03, 2010 11:52 AM
  • I've had this lockup problem with a rom drive. Even ejecting the disk didn't remove the lock. Not to mention just about every other USB plugin mentioned here.

    The machine I'm have the big issue with is running Vista, but my old Win2K machine also locks removable drives (rarely).

    At least I found Unlocker which lets me delete files I created on the Vista internal HD (not USB) without rebooting.

     

     

     

    Friday, September 24, 2010 1:24 AM
  • I am a MS Certified Systems Admin. I use my Hitachi 40GB HD to store software tools to remove every type of trash you can imagine.

    I have 2 Dell 4700 desktops sitting side by side with Dell default drivers for everything and I was having this problem on only one of them. I found that Spybot S&D on my portable drive had a .dll that was being locked by explorer.exe. I was able to use 'WhoLockMe' to close the explorer hook but this took another step I wanted to avoid.

    I found that by going into Disk Management and changing the drive letter for this portable drive the problem went away after the next reboot of the PC. It should be noted that in this case Spybot S&D was installed on the problem computer and NOT installed on the other one.

    Try changing the drive letter, your milage may vary but it can't hurt anything either.

     

    Regards


    Earth 1st! We'll mine the other planets later.
    Friday, December 10, 2010 5:50 PM
  • I had this same problem and it was solved by removing the HomeGroupUser$ account. Run lusrmgr from a cmd prompt, go into the users folder, right click on the HomeGroupUser$ account and delete it. That fixed it for me.
    Sunday, February 13, 2011 4:16 PM
  • I wonder if there some policy that is blocking access to the DVD

     


    My MVP is for Windows XP, Vista and Windows 7 IT, and I am getting increasingly good with Visual Studio.

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    Sunday, February 13, 2011 4:19 PM
  • I wonder if there some policy that is blocking access to the DVD

     


    My MVP is for Windows XP, Vista and Windows 7 IT, and I am getting increasingly good with Visual Studio.

    Developer | Windows IT | Chess | Economics | Hardcore Games | Vegan Advocate | PC Reviews


    hi ,

    you mean region specific , drm , .... ??

    actually it could be related to the media player one uses , ...

    have a nice day


    Scan with OneCare + Support ENDING for windows Vista & XP ! + Plagued by the Privacy Center? REMOVE IT + Threat Research & Response Blog + Sysinternals Live tools + TRANSLATOR + Photosynth + Microsoft Security + Microsoft SUPPORT + PIVOT from Live Labs + Microsoft Live Labs + Get OFFICE 2010 FREE ! 
    Monday, February 14, 2011 8:46 AM
  • Hi friends,

                             My name is ashok. I have seagate portable hard drive of 500 GB. I had been also not able to safely remove my hard drive from Windows 7 ultimate 64 bit. It was showing message some program is using this rive you can't remove. Then I was searching on internet to how can I solve this problem then i came to this forum and i read this thread but its very long t read it. Then I downloaded "Lockhunter' program to see what process is locking my seagate portable drive. I found there is a service called "Crypserv.exe" that service was running and associated with my seagate harddrive due to this service I was not able to safely remove my hard drive. Then I killed this process "Crypserv.exe" by "process expolrer" then I able to remove my harddrive safely. Do not delete this file from your pc i think this is trusted file read this http://www.processlibrary.com/directory/files/crypserv/21142/ this is cryptography service.

    • Proposed as answer by ashok dewan Monday, February 21, 2011 5:47 AM
    Monday, February 21, 2011 5:46 AM
  • just ran into this with an Akasa external USB/eSATA enclosure.

    first of all i'd like to commend The Pump for telling it like it is. it takes serious work to give so many bs answers by staff as this thread has seen.

    so apparently the OP problem (and mine, and others' posting here) is about windows not figuring out what is a fixed disk and what is a removable disk. my external casing doesnt have a driver to tell windows what to do and whatever is built in doesn't seem to be the sharpest tool in the shed. had the exact same output from lockhunter, too.

    googling around i found http://superuser.com/questions/248639/how-to-mount-a-usb-thumb-drive-as-fixed-instead-of-removable which found http://www.getusb.info/flip-your-bit-usb-utility-to-make-local-drive/

    • BootIt is a Lexar based utility to flip the Removable Media Bit setting of a USB drive.  What this means, is you can take a Lexar drive (and many other brands) and make it appear as a Local Drive on your PC rather than Removable Storage.

    it seems this little util can flip the bit the other way as well. wfm, running w7hp x64. selecting eject from the tray usb icon now ejects my 3.5" sata drive in the usb enclosure no further questions asked.



    • Edited by Leho Kraav Thursday, March 31, 2011 9:36 AM seriously MS, i have to manually linkify URLs? sheesh
    • Proposed as answer by Leho Kraav Friday, May 06, 2011 5:22 PM
    Thursday, March 31, 2011 9:33 AM
  • I have a similar problem - can't eject USB external hard drive, but can't figure out why.

    After looking at this thread, my conclusion is that the only reasonable course of action is to just yank the USB cable and hope for the best!

    All this crap about service packs and drivers is missing the point.  Somewhere in the OS there's something that thinks that some process is holding onto the disk, but there's apparantly no way to figure out which process it thinks is holding onto the disk.  That's the problem, isn't it?  Is there no way around that?

    If I had a problem like this on Linux, I wouldn't be too annoyed, after all, it's free.  But when I have the problem on something I paid for and that's supposed to be supported (i.e. Windows), I expect the vendor (Microsoft) to fix it.  Come on guys!

     

     

     

    • Proposed as answer by clymbon Tuesday, April 26, 2011 8:31 PM
    Tuesday, April 26, 2011 8:30 PM
  • I've found that 9 out of 10 times when I receive that message it is because I opened a file browser/explorer to search through the USB drive then closed it while I was still accessing the drive. This WILL hold the drive active until you open the file browser/explorer and back it out of that drive and or browse to another drive.
    Tuesday, April 26, 2011 8:37 PM
  • I realized that the problem always occurs when I start themachine with the external HD connected.

     

    I have an external hard drive 500gb Samsung S2.

     

    This topic has already 2 years and no definitive solution has not come ...

    Friday, May 06, 2011 1:33 PM
  • Guys did you try the Lexar BootIt-based solution I wrote about on Thursday, March 31, 2011? If it works for you, vote the post up!

     

    Unfortunately this "fabulous" handrolled forum software doesn't even let you directly link to posts. That's what happens when the developers probably aren't much of forums users themselves.. Oh, and you just HAVE to love the Microsoft forum URLs. I can only suggest appending some random SHA512 hashes in there too just for good measure.


    • Edited by Leho Kraav Friday, May 06, 2011 5:30 PM awesome thoughts about using hashes for URLs
    Friday, May 06, 2011 5:28 PM
  • Having the same problem. My (emplyer provided) usb drive is a Kangaru (no really..)   Hooked into the usb port on a dell 2408 monitor. system is an optiplex 740.

     

    Anyhoo.. just wanted to share that when i ejected from the Computer Management-storage-disk management console instead of the system tray or Computer explorer window. it worked.

    Will try this again to make sure it wasnt coincidence (as I've been clicking and killing processes, etc...)

     

    Tuesday, June 14, 2011 4:17 PM
  • if  there is a problem, check on the drive properties and make the write cache is disabled so that when its idle you can yank it fine

     

    I have been noticing a growing number of USB issues of late

     


    My MVP is for the Windows Desktop Experience, i.e. Windows XP, Vista and Windows 7 IT

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    Tuesday, June 14, 2011 6:06 PM
  • Guys did you try the Lexar BootIt-based solution I wrote about on Thursday, March 31, 2011? If it works for you, vote the post up!

     

    Unfortunately this "fabulous" handrolled forum software doesn't even let you directly link to posts. That's what happens when the developers probably aren't much of forums users themselves.. Oh, and you just HAVE to love the Microsoft forum URLs. I can only suggest appending some random SHA512 hashes in there too just for good measure.



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    Wednesday, June 15, 2011 11:21 PM
  • if  there is a problem, check on the drive properties and make the write cache is disabled so that when its idle you can yank it fine

     

    I have been noticing a growing number of USB issues of late

     


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    hi ,

    hmmm , one can wonder as to why , ....

    have a nice weekend

     


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    Saturday, June 18, 2011 3:41 AM
  • Hello Everyone.

    The solution to this is more simple than you may think.

    This happens when The drive is set to Quick Removal and there's no need to eject before unplugging it.

    Good Luck!

     

     

     

    Saturday, July 09, 2011 3:01 PM
  • So, you say, that I can rip out the USB cable?

    I have checked the resource manager, no files are open from my Samsung S2 Portable drive, but when I try to safely remove, the system opens E:\$MFT for writing, so it does not allow me to remove.

     

     

    • Proposed as answer by raytce Saturday, August 27, 2011 11:36 AM
    • Unproposed as answer by raytce Saturday, August 27, 2011 11:36 AM
    Wednesday, July 20, 2011 9:33 AM
  • Is there anyway to disabbemble the disk without using a hammer?

     


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    Wednesday, July 20, 2011 12:35 PM
  • I have been trying to solve this problem. I reprodruced the problem. Hard to do sometimes. I reset the security permission for current user to full control. It was set at read/write only. I have now been able to eject the drive any time it's not in use. Please give this a try. It's probably not the answer but it has worked so far.
    Saturday, August 27, 2011 11:41 AM
  • I have been trying to solve this problem. I reprodruced the problem. Hard to do sometimes. I reset the security permission for current user to full control. It was set at read/write only. I have now been able to eject the drive any time it's not in use. Please give this a try. It's probably not the answer but it has worked so far.


    Hi, I have been suffering from this for quite a while. It just happened one day, and I haven't been able to figure out why. About the only thing it will eject is a card reader. Not a flash drive, not my iPod, not my Android phone. I have to go into My Computer and force eject everything.

    Anyway, I am interested in this security permissions reset. How do you go about this? I tried Googling for it and nothing reasonable came up. Thanks!

    Friday, September 09, 2011 4:08 PM
  • Right click on the removable device and check the properties

    It should look like this

    If it does not say removable like my stick does then there is a serious problem with the storage stack


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    Friday, September 09, 2011 8:03 PM
  • Dabur: From someone who is also experiencing this problem with the best WD HDD on the market, I can tell you the problem is very real and quite obviously related to the OS or drivers provided by the OS/it's developer.

    I do appreciate that you have returned and started lending proper advise. Unlike the others in here, I won't ignore your latest posts just because you started off with some questionable ones.

    None the less, if I may lend you some advise of my own: You must use logic and reason when deciding which steps you are recommending for a user. You were very wrong to tell these users to go to their HDD manufacturer forum first. Logic would have dictated you should have first and foremost recommended they use the in-house (in-OS) system diagnostic tool called, "Process Monitor". Filtering to only show processes on the drive that cannot be ejected, one could easily see that for this particular issue, the HDDs are indeed carrying out processes and thus cannot be ejected. This is a SOFTWARE issue, not a HARDWARE issue. At this point, if all users have the same drive more or less, you can NOW recommend they post elsewhere to address a driver issue. However, from reading the posts, it is clear this is an issue that occurs amongst a variety of drive types and brands.

    This leaves us with one conclusion: It is a software/driver problem that cannot be fixed by updating HDD drivers. This is a conclusion you should have come to well before you ever recommended these users post elsewhere, saving us a hefty amount of wasted posts and wasted time.

    I am explaining this to you for one reason: It is obvious you DO want to help. The above is something you should keep in mind next time. :)

    Have a good day!


    • Edited by MarkC9101 Thursday, September 15, 2011 12:07 AM
    Thursday, September 15, 2011 12:05 AM
  • Wow what a long thread. I can't see the answer in it so I'll add my piece. I spent a long time researching this problem when I got a Seagate Freeagent drive years ago.

    My conclusion was that it's because the drive isn't set "removable" by Seagate - technically correct because the removable bit specifies whether the medium is removable from the drive itself, not whether the drive is removable. They possibly ignore the complaints because it makes their drives seem faster (write caching, and maybe the only way to format NTFS?). The concept of removable USB drives probably didn't exist at the time support was added into Windows NT (but there were drive caddies etc which require a reboot to swap). So when Windows sees a non "removable" drive formatted with NTFS, it confidently assumes it is a non-removable system drive, and starts writing all sorts of files to it, puts a recycle bin on, etc etc.

    Formatting FAT32 added more problems than it solved for me.

    There is apparenty no way to change the "removable bit" without device manufacturer support. My best solution was to use something like TrueCrypt to put an invisible partition on the disk, and mount the visible drive as "removable". But I never bothered, I just upped the sleep timer to something reasonable and never turn the disk off (which is annoying because the plan was for it to be a "hardware locked" backup disk). If I need to unplug it I just yank the cable, that seems to teach Windows a lesson for a while. Sometimes Unlocker helps.

    Thursday, September 22, 2011 12:42 AM
  • I found the problem was due to the write caching settings on a WD Elements USB HDD I have.

    So if write caching is diabled (which looks like the default for a removeable drive) you get an error when using the Safely Remove option. Of course, in this config it doesn't matter as the drive can be removed anytime without risking loss of data.

    If write caching is enabled, you don't get an error when using the Safely Remove device options.

    The write caching options are defined in the Hardware properties.

    • Proposed as answer by TimxxxTim Monday, October 03, 2011 8:46 PM
    Sunday, September 25, 2011 7:11 AM
  • it is obvious that many people still suffering this problem and the bug is not fixed yet.

    i tried searching through forums and discussions though the answer is completely lost, even in this forum.

    the ones that causing the problem are these processes running in the background for sure.

    x:\$Extend\$RmMetadata\$Txflog\$Txflog.blf

    x:\$Extend\$RmMetadata\$Txflog\$TxflogContainer00000000000000000001

    x:\$Extend\$RmMetadata\$Txflog\$TxflogContainer00000000000000000002

    and i still don't know what does the above really mean, that Txflog thing.

    Tools like process monitor, unlocker, handle, usb safely remove can't even help.(disabling indexing and write cahcing also won't help)

    but i've finally found a solution to remove my usb hard drive without restarting windows, which is the usb hdd to bring offline. Then, you can pull it out, maybe safely.

    Here's how to take your hdd offline: (and you can bring it back online also.)

    >open Disk Management

    >in the right pane(lower)> where your usb hdd status is displayed, like below


    >r-click on the above staus and choose offline.(that will make the background processes stop)

    >that's it and you can now yank it out.

    >you can bring back online by doing it so and then hit the safely remove button if you want.

    • Edited by zerny Thursday, October 27, 2011 6:01 AM line spacing
    • Proposed as answer by aolszowka Thursday, October 27, 2011 6:28 PM
    Thursday, October 27, 2011 5:46 AM
  • Palazzo13 -as you say, the answer seems to be simple in this very complicated thread. If Write Caching is disabled (default), then Safely Remove device gives an error saying the drive is in use. If Write Caching is enabled then Safely Remove device works OK. But what I find strange is that I have a 1TB external USB drive which was set to Write Caching disabled, and it was working fine for the past year. Yesterday it suddenly gives me the error when I click the Safely Remove icon. I found this thread, and tried switching Write Caching to enabled, and then no more error ejecting. I then switched it back to disabled, and still no error ???? (only tried it twice). I think there is a bug in the Windows 7 software.
    • Edited by davec33 Tuesday, November 29, 2011 3:03 AM
    Tuesday, November 29, 2011 1:39 AM
  • One more time, I come to a conclusion that we have too many ignorant “sheeple” who just follow around without logical thinking. The answer to the original question is so simple and easy. I don’t understand why so many people here try to make rocket science out of an USB drive. Here is the solution. [computer-- >right click on the to-be removed USB drive-- >property-- >hardware-- >select the to-be removed USB drive-- >select property-- >change setting-- >policy-- >better performance-- > OK-- > restart]. DONE. Let me explain a little more. The reason why system keeps saying USB is still being used is the default quick removing procedure. That means I can anytime pull the USB drive and will not cause problem. ONCE I change the setting to “better performance”, I have to go eject the drive and wait for the “safely remove” message to show before unplug my USB drive.
    Thursday, December 29, 2011 1:52 PM
  • Palazzo13 -as you say, the answer seems to be simple in this very complicated thread. If Write Caching is disabled (default), then Safely Remove device gives an error saying the drive is in use. If Write Caching is enabled then Safely Remove device works OK. But what I find strange is that I have a 1TB external USB drive which was set to Write Caching disabled, and it was working fine for the past year. Yesterday it suddenly gives me the error when I click the Safely Remove icon. I found this thread, and tried switching Write Caching to enabled, and then no more error ejecting. I then switched it back to disabled, and still no error ???? (only tried it twice). I think there is a bug in the Windows 7 software.
    hi , updated and patched ?? check first if windows 7 is fully updated , if you still have the problem after that , feel free to click the link ' microsoft support ' in my signature and follow have a nice day
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    Monday, January 02, 2012 7:29 PM
  • One more time, I come to a conclusion that we have too many ignorant “sheeple” who just follow around without logical thinking. The answer to the original question is so simple and easy. I don’t understand why so many people here try to make rocket science out of an USB drive. Here is the solution. [computer-- >right click on the to-be removed USB drive-- >property-- >hardware-- >select the to-be removed USB drive-- >select property-- >change setting-- >policy-- >better performance-- > OK-- > restart]. DONE. Let me explain a little more. The reason why system keeps saying USB is still being used is the default quick removing procedure. That means I can anytime pull the USB drive and will not cause problem. ONCE I change the setting to “better performance”, I have to go eject the drive and wait for the “safely remove” message to show before unplug my USB drive.


    hi ,

    some people have older drivers , .... or just dont know what to do , ..

    one cant blame them if they dont know about it , but some idiots who refuse help , who refuse to have the bios updated ( yes some use comps from before 2000 and expect that microsoft somehow makes them into usb 2.0 or 3.0 ) or usb drivers , ... those people , dont bother

    the best to be sure under win 7 , right click the icon on the lower right of the taskbar and ' click ' * eject drive ... *

    one also has to take in account all those different usb devices that are out there , the most are not usb or microsoft certified , ....

    on a personal note ( own comps ) better perf can sometimes be a better choice , it all depends on what the user wants or expects

    have a nice day


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    Monday, January 02, 2012 8:38 PM
  • After 15 minutes of reading this over for the 5th time I am going to provide some generic solutions

     

    1. If you have upgraded a portable to Windows 7 from a previous version it is possible that the vendor is not supporting Windows 7. I see this all the time and I strongly recommend using the original OEM version of Windows that the machine shipped with.

    2) Desktop machines tend to be more standardized and Windows 7 should be OK generally however be advised that some components could be orphaned with no updated drivers. My old Acer T320 for example has the Intel integrated graphics but its orphaned, rest of the machine is all fine including the chipset.

    3) try using the external disk in a generic USB case. I have 2 old 160 GB hard disks that I have placed into USB cases. I use them for backups. Having a pair of them gives me extra redundancy.

    4) if you have a recent machine that does have the Windows 7 logo on it, then you may have a corrupted system. The system file checker, open up the command prompt as an administrator and then "sfc /scannow" without the quotes obviously. You may need your windows DVD.

    5) if a clean install install of Windows is still failing it suggests a hardware failure. Cheap power supplies can rot quickly due to the crappy capacitors used. After 2 years a cheap PSU can lost a significant amount of its maximum capacity. See my page on power supplies.

     

    My gaming site and my IT site both have many white papers that can deal with many scenarios. My gaming site is less technical and is oriented towards a gaming rig and games.

     

    This topic is far too long and slow to load, start a new thread if you are continuing to experience problems.

     


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    • Proposed as answer by Dabur972 Tuesday, January 03, 2012 5:11 PM
    Monday, January 02, 2012 9:40 PM
  • I think you will find the problem is caused by NTFS formatting of USB Drives as opposed to Fat32.
    Friday, January 06, 2012 8:18 PM