none
wireless internet connection problem because of "Access to local only" - VISTA OS

    Question

  •  

    Hi,

     

    Wireless connectivity issue with vista is increasing day by day.

     

    1. No matter which brand you have same problem comes back

    2. Toshiba and HP laptops with Vista premium and buisness has this issues.

    3. It connects to access point fine,through DHCP - its able to get proper IP and dns from the servers

    4. Even if it is added to profile HOME - it does'nt connect.

     

    My question is same wireless connection works seamlessly with all other OS except the great Vista. It is suppose to make wifi networking easier but on the contrary its making the work of network admin miserable.

     

    If a wireless adapter is able to pull up all the required IP and DNS - it is suppose to go online

    Secondly, the wireless router is vista compatible still no -

    I have updated the wireless driver - used static IP still no.

     

    Is there anyone who can give a right solution to this issue ????????????????

     

     

    Monday, February 25, 2008 7:26 PM

All replies

  • Hi Techsajan,

     

    After reading the post, I would like to confirm with you if the network connectivity status always shows Local Only and you fail to access the Internet on the Windows Vista machine when connecting to wireless router.

     

    Please perform the following steps for troubleshooting:

     

    1.    Boot into Safe Mode with Networking and check if the issue disappears.

    2.    Install the following updates:

    Several problems occur on a Windows Vista-based computer when you work in a wireless network environment
    http://support.microsoft.com/?id=932063

    An update is available that improves the performance and reliability of Windows Vista
    http://support.microsoft.com/?id=938979

    An update is available that improves the compatibility, reliability, and stability of Windows Vista
    http://support.microsoft.com/?id=941649

    After that, please check the result. If the issue persists, please proceed to the following steps:

    3.    Turn off Auto Tuning:
    -------------------------------

    a. Click Start, and type cmd in the Start Search box.
    b. Right-click the cmd icon, and select
    Run as Administrator.
    c. In the Command Prompt, type the following command:

    netsh interface tcp set global autotuninglevel=disabled

    d. After that, please check the result.

    Note: Please re-enable Auto Tuning by typing the following command if the above steps cannot fix the issue:
     
    netsh interface tcp set global autotuninglevel=normal 

    4.    Refer to the steps in the KB article 928152 (http://support.microsoft.com/?id=928152). 

    After that, please check if the issue is resolved.

     

    Hope it helps.

     

    Sincerely,

    Joson Zhou

    Microsoft Online Community Support

     

    Thursday, February 28, 2008 6:42 AM
  • Hi Joson Zhou,

    Thank you very much for the excellent response -  I really appreciate it.

    1. I followed all the steps from 1-4 - still its says local even though its able to get IP and DNS dynamically from the DHCP server.
    2. I enabled and disabled the firewall also still the same issue.
    3. I had installed the hotfix before i posted this thread.


    Hopefully there is something might be small that is stopping this system from going online - but all XP works perfectly.

    I even installed the available latest wireless driver.
    Device : Intel(R) PRO/Wireless 3945ABG

    Driver details : 11.5.0.3211/8/2007



    Still the same issue

    I hope you have the details now to narrow down the problem


    Thanks,

    Sajan Joseph
    Friday, February 29, 2008 6:57 PM
  • Hi Sajan Joseph,

     

    Please capture the network packets for further research:

     

    1) Download NetMon3.1 from the following website and install it on the Windows Vista machines:
    http://www.microsoft.com/downloads/details.aspx?FamilyID=18b1d59d-f4d8-4213-8d17-2f6dde7d7aac&DisplayLang=en

    2) When the issue occurs (the network connectivity status always shows Local Only), log onto the Windows Vista machine, right-click the Netmon icon and select Run as Administrator to launch NetMon3.1.

    3) In the Microsoft Network Monitor 3.1 window, click Create a new capture tab …

     

    4) In the new tab, select all the Network Adapters in the Select Networks window.

    5) After that, press F10 to start NetMon.

     

    6) Ping the wireless Router.

     

    7) After it completes, open IE, and type http://www.msftncsi.com/ncsi.txt in the address bar.

     

    8) Once it completes, go back to the Netmon window and press F11 to stop the Netmon.

    9) Press Ctrl+S to save the netmon file.

    10) After that, please upload the file to the following space:

    https://sftasia.one.microsoft.com/choosetransfer.aspx?key=4256b681-0c23-4585-b0b7-d4ffd9df283b

    Password: {_H9E7h2h_{{

     

    Note Please drop a quick note in the current thread to inform me after uploading the file.

     

    Sincerely,

    Joson Zhou

    Microsoft Online Community Support

     

    Monday, March 03, 2008 8:58 AM


  • Hi,

    1. The page (

    after it completes, open IE, and type http://www.msftncsi.com/ncsi.txt in the address bar.) doesnt load


    - its able to ping the wireless router but not able to ping anything out.

    - I have uploaded the capture you requested.


    Thanks,

    Sajan Joseph



    Monday, March 03, 2008 6:41 PM
  • Hi Sajan Joseph,

     

    I have checked the Netmon file and found that there are only DNS Query sent from Windows Vista machine but no Reply is received. That’s the cause of the issue.

     

    In this case, I suggest contacting the wireless AP manufacturer for further troubleshooting and checking the following points:

     

    1. Is the configuration in the wireless AP correct?
    2. Are the DNS Query packets dropped by the wireless AP? If so, why?
    3. Does the wireless AP forward DNS Query packets to the DNS Servers (65.106.7.196 and 65.106.1.196)? If it does, is there any reply received from the servers?

    Thank you for your understanding and cooperation.

     

    Sincerely,

    Joson Zhou

    Microsoft Online Community Support

     

    Wednesday, March 05, 2008 8:31 AM
  • Hi  Josh,

    1. If it is the problem with the AP - why pre - vista wireless systems are going online.
    2. The DHCP server is server by pix firewall.
    3. The AP i mentioned is a linksys router with the DHCP disabled.

    MODEL # WRT350N - which is vista compatible as well.

    Thanks,

    Sajan Joseph
    Wednesday, March 05, 2008 9:14 PM
  • Hi Josh,

     

    I have encountered the same problem as Sajan but it's with the wired connection so I don't think it's his AP.

    Sometimes vista decides that the connection should be "local only"

    I can ping around the internal network but can't transverse networks (ie. go through a pix firewall to the internet)

     

    XP works just fine on the same wire.

    I  know it's not the network infrastructure and I have verified everything from link to mac addresses, arp and ip to dns.

     

    I've seen it on two vista machines now and the fix has simply been a reboot to let vista re-decide what the network should look like.

     

    Thanks

     

    Mick

    Friday, March 07, 2008 5:16 PM
  • Hi Sajan Joseph,

     

    The wireless AP is not necessarily the cause of the issue. However, the product manufacturer need to be involved in order to further analyze the issue because we need to understand how the AP handles the network packets sent from Windows Vista.

     

    Thank you for your understanding and cooperation.

     

    Monday, March 10, 2008 8:27 AM
  • Hi,

    I will wait for the SP1 - whether it solves the problem or not.
    I had discussion with the AP manufacture and they say this
    issue is quite common with the Vista. They are going to release
    an firmware update soon.

    I am keeping my fingers crossed - -- such an annoying thing with the updated OS


    Thanks,

    Sajan Joseph
    Wednesday, March 12, 2008 7:13 PM
  •  

    I have had exactly the same problem with my two VISTA machines.  The only way I was able to get "local and internet" access was to do the following:

     

    1.  Go to "connect to a network" and right click on your wireless network and select "status"

     

    2.  Select the bottom area (under "activity") "properties"

     

    3.  In the "Wireless Network Connection Properties" window select the "Networking" tab and highlight IPv4 and select "Properties" at the bottom.

     

    4.  In the "Internet Protocol Version 4 (TCP/IPv4) properties" window select the "Alternate Configuration" tab and then select "User Configured" and fill in the top 4 lines with the correct information for your network.  The most important one which I think is causing this problem is the "preferred DNS server" which VISTA does not seem to capture unless you give it to them here. 

     

    5.  Then OK your way out.  Please let me know if this works for you or if I was just lucky.  My machine has been working fine since I tried this.

    Sunday, March 23, 2008 5:33 PM
  • Hi to all,

    I am presently facing the same problem mentioned by Techsajan in internet connection with my HP Pavilion DV2700 Laptop with OS - VISTA Home Premium. If others facing only in Wi-Fi, my laptop both Ethernet and Wi-Fi.Not only this problem that made me crazy and full of regret, unsatified with Windows Vista also doesnt accept all sofwares available in the market, not even detected my USB external Hard Disk. Peopel are keen to buy the newest Laptop with higher configuration with the most advertised new Windows VISTA. and they are proud of having it but it resulted to frustration.

     

    Regards,

     

    Thursday, May 15, 2008 4:22 AM
  • Hi,

    I have the same problem with my laptop HP dv6502AU. (Vista)

    I can get connected to my home (but takes some time to get ip) but i can not get connected to Public libraray or Public network ...It shows excellent signles but when i connect it shows Local Only. i can not surf.

    ( I think some dns problem ...) but that is Public library where i am member and have access . Those ppl dont know how to resolve this.

     

    I read this thread and i downloaded Network Monitor 3.1 and followed the steps as per ur instructions.

    but  when i opened this link  http://www.msftncsi.com/ncsi.txt it is not opening up.

     

    I saved the file and try to upload at https://sftasia.one.microsoft.com/choosetransfer.aspx?key=4256b681-0c23-4585-b0b7-d4ffd9df283b  and pwd {_H9E7h2h_{{

     

    it shows wrong pwd.

     

    plz help

     

    dharmesh

    Friday, August 01, 2008 10:35 PM
  • Thank you SOOOOOO much!!!!

    I have spent three days talking with HP, Linksys, and Windows Vista and none were able to help!!   I'm so excited!!!  The internet was working on my other two computers but would not work on the Windows Vista device. 


    Thank you and I pray for others to find this before they throw their computers out the window!

    All for the glory of God,
    Kristen Elizabeth
    Friday, September 19, 2008 5:28 PM
  • Hi

     

    I have been stuggling with getting my VISTA notebook on the internet for weeks.

     

    My vista notebook works on all other internet connections,  both via ethernet cable and wirelessly. 

     

    I get a local only connection for about 2 minutes and then it disconnects,  I don't seem to be getting any Internet connectivity at all. 

     

    I have tried every possible fix that I have found on the internet (after searching for weeks),  my ISP has not been able to helpme,  nor DLINK who provided the modem (DSL-G604T).

     

    I am really getting tired of this,  I need some help,  please...

     

    Thank you

     

    Jacqui

     

    Sunday, September 28, 2008 5:24 AM
  • hello,

      I am using Win vista and also facing same problem my WiFi connection is showing local only. It was connecting one day before. I can connect via cable but WiFi is not working i m giving my ipconfig. Plz suggest some thing. this is frustrating...

    Microsoft Windows [Version 6.0.6000]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Peeyush>ipconfig/all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : Peeyush-PC
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) Wireless WiFi Link 4965AGN
    Physical Address. . . . . . . . . : 00-1F-3B-8A-DA-1F
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::e9c7:5e9d:e5c1:d9fa%13(Preferred)
    Autoconfiguration IPv4 Address. . : 169.254.217.250(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.0.0
    Default Gateway . . . . . . . . . :
    DHCPv6 IAID . . . . . . . . . . . : 218111803
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Bluetooth Network Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Bluetooth Device (Personal Area Network)
    Physical Address. . . . . . . . . : 00-1E-3D-A2-78-0E
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek RTL8101E Family PCI-E Fast Ethern
    et NIC (NDIS 6.0)
    Physical Address. . . . . . . . . : 00-1A-80-CD-39-DA
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 6:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : isatap.{AB2381BE-C129-44CE-B42F-F722283D8
    494}
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 9:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
    Physical Address. . . . . . . . . : 02-00-54-55-4E-01
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Local Area Connection* 10:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #2
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    Link-local IPv6 Address . . . . . : fe80::5efe:169.254.217.250%14(Preferred)

    Default Gateway . . . . . . . . . :
    DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
    fec0:0:0:ffff::2%1
    fec0:0:0:ffff::3%1
    NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter Local Area Connection* 11:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
    Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes

    Plz reply soon
     
    Sunday, July 10, 2011 11:25 AM
  • Check out the tips shown in this access local only article, probably can give you more clues. 

    Hope this helps.

    Wednesday, July 13, 2011 3:13 PM