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Windows 7 updates seem to install twice

    Question

  • My MS updates are set for download them, then let me install them.  Today I installed several of them, and I had the same puzzling occurrences thatt I have seen before--this in addition to not being signaled that updates were ready. 

    It feels as if there's an intruder in my free-standing Win7 Home machine, connected only to my ISP's server.  It feels as if the intruder installs allows the updates to be installed, then uninstalls them and replaces them with a different version. And boy, do I know that sounds paranoid.  But here's why:

    First, I see that updates have been downloaded and are ready to install. If I try to install without connecting to the net, all of them fail to be installed.  If I then connect to the net, all the updates are downloaded again.

    Second, I had, today, three restarts that said updates were being installed.  I suppose it is possible that multiple updates couldn't run until another was installed, or something like that. 

    Third, on my last restart, before I saw the windows screen that says, Windows is Starting, I saw multiple updates flash by, including"Applying Update Operations 471 of 471."

    Can anyone enlighten me about this?  Thanks to all who answer here.

     

    I posted a somewhat similar item --about puzzling error 3001 messages with Chinese characters in them--earlier today in the Vista section, because I didn't find a Windows 7 option until later. 

    Tuesday, January 17, 2012 6:28 PM

Answers

  • Now run your windows updates and if there is anything thats still applicable to your computer, you should be able to see it and install it.
    Monday, January 30, 2012 11:14 PM

All replies

  • You could try resetting the Windows Update components: follow the instructions indicated in the Microsoft Knowledge Base article that you find at the following address

    http://support.microsoft.com/kb/971058/en-us

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Thursday, January 19, 2012 12:00 AM
  • How do you verify that updates are legit is by checking following logs:
    ReportingEvents.log  (C:\Windows\SoftwareDistribution)
    WindowsUpdate.log  (C:\Windows)

    Another place to check is the Event Viewer under system (WindowsUpdateClient as a source)

    If there is any update that's being re-installed that's because either:
    1. it wasn't successfull to begin with 
    2. system or some other application has replaced one of the .dll that came with the patch which made it applicable again to your system.

    Thursday, January 19, 2012 5:10 AM
  • Luigi,

    I ran the Fix-It, then went to Update as instructed.  5 important updates were downloaded already, and failed when I clicked the install button.
    Error 80246008. 

    I rebooted, then clicked on the Fix-It exe again, and it re-downloaded as if it had not been previously installed.

    When I went into Windows Update after restart, it said 5 updates "are available" as in, they haven't been downloaded yet. When I clicked on "install," I got error Error 80246008 again. 
     
    Coincidentally or not, also, upon restart I got a message for an Adobe Reader Update (e-book.api) that failed because "you don't have access to that directory." 

    I do appreciate your help and that of all who answer here.  Any further suggestions are most appreciated.

    Monday, January 23, 2012 1:37 AM
  • First you need to rebuild your windows update agent.

    stop windows update agent service

    delete C:\Windows\SoftwareDistribution folder

    start windows update agent service

     

    Download latest version of Windows update agent and install it.
    http://support.microsoft.com/kb/949104


    If it is still not working then try following article to ensure that all components required by windows updates are registered properly.
    http://support.microsoft.com/kb/555989

     

    Monday, January 23, 2012 3:30 AM
  • Thanks for the help.Here's what happened (short form)

     

    (Done) stop windows update agent service

    (Done)  C:\Windows\SoftwareDistribution folder

    (Done) start windows update agent service

     

    (done) Download latest version of Windows update agent and install it.
    http://support.microsoft.com/kb/949104


    If it is still not working then try following article to ensure that all components required by windows updates are registered properly.
    http://support.microsoft.com/kb/555989  (The first step of this KB involves  running a batch file for 7 dll files.  2 weren't found (mshtml.dll and shdocvw), 2 failed to load (msjava and msxml) and 2 loaded but dll reg server failed (error 80004005)

     

     

     

    Wednesday, January 25, 2012 10:25 PM
  •  

    Please save this as a bat file (Name.bat) and run it with elevated command prompt.

    If it still doesn't work then i would need to see your WindowsUpdates.log

     

    @echo off & setLocal EnableDELAYedExpansion
    
    echo Stop Bits and Windows Update service
    net stop wuauserv /Y 
    net stop bits /Y 
    
    Echo Remove Registry Keys from Windows Update Agent
    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v AccountDomainSid /f
    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v PingID /f
    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientId /f
    reg delete HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\WindowsUpdate /v SusClientIDValidation /f
    
    Del "C:\ProgramData\Microsoft\Network\Downloader\qmgr*.dat"
    
    CD /D %SystemRoot%\System32 
    
    regsvr32.exe /S atl.dll
    regsvr32.exe /S urlmon.dll
    regsvr32.exe /S mshtml.dll
    regsvr32.exe /S shdocvw.dll
    regsvr32.exe /S browseui.dll
    regsvr32.exe /S jscript.dll
    regsvr32.exe /S vbscript.dll
    regsvr32.exe /S scrrun.dll
    regsvr32.exe /S msxml.dll
    regsvr32.exe /S msxml3.dll
    regsvr32.exe /S msxml6.dll
    regsvr32.exe /S Msjava.dll
    regsvr32.exe /S actxprxy.dll
    regsvr32.exe /S softpub.dll
    regsvr32.exe /S wintrust.dll
    regsvr32.exe /S dssenh.dll
    regsvr32.exe /S rsaenh.dll
    regsvr32.exe /S gpkcsp.dll
    regsvr32.exe /S sccbase.dll
    regsvr32.exe /S slbcsp.dll
    regsvr32.exe /S cryptdlg.dll
    regsvr32.exe /S oleaut32.dll
    regsvr32.exe /S ole32.dll
    regsvr32.exe /S shell32.dll
    regsvr32.exe /S initpki.dll
    regsvr32.exe /S wuapi.dll
    regsvr32.exe /S wuaueng.dll
    regsvr32.exe /S wuaueng1.dll
    regsvr32.exe /S wucltui.dll
    regsvr32.exe /S wups.dll
    regsvr32.exe /S wups2.dll
    regsvr32.exe /S wuweb.dll
    regsvr32.exe /S qmgr.dll
    regsvr32.exe /S qmgrprxy.dll
    regsvr32.exe /S wucltux.dll
    regsvr32.exe /S muweb.dll
    regsvr32.exe /S wuwebv.dll 
    
    echo Remove software distribution folder
    rd /s /Q %SystemRoot%\SoftwareDistribution 
    
    echo Start Bits and Windows Update service
    net start bits 
    net start wuauserv 
    
    wuauclt /resetauthorization /detectnow
    
    exit /B 0 

    Wednesday, January 25, 2012 10:32 PM
  • Thanks so much for the help.  I really appreciate the time everyone spends here helping.

    I was not able to run the .bat file I created.  Please see the image files below. 

    Also, please go to http://sueleitner.wordpress.com/2011/01/26/239/ to see my windowsupdates.log file which was too big to cut and paste. 

    Thanks again.

     

     

     

    Thursday, January 26, 2012 5:11 PM
  • You need to run it from cmd prompt

    But before you open the cmd prompt you need to right click on it and run it as administrator (elevated prompt)

    Then you just need to run the script from it

    C:\Myscript.bat

    Thursday, January 26, 2012 5:23 PM
  • Hi Brano,  thanks for tolerating my lack of expertise so well. 

    I was able to run the .bat file as administrator in cmd, as you can see, it could not find the specified registry keys. 

    I truly do appreciate your help and patience, Sue

     

    Saturday, January 28, 2012 2:46 PM
  • Now run your windows updates and if there is anything thats still applicable to your computer, you should be able to see it and install it.
    Monday, January 30, 2012 11:14 PM
  • It's curious--My Update history is no longer available in the Windows Update window--only the 31Jan update for Windows Defender.  I do see installed updates when I look for installed updates through Control Panel.  

    Just curious, that's all. 

    Thursday, February 02, 2012 4:19 PM
  • Hi Bruno,

    Today's development is that I got a notice that I am running a counterfeit copy of Windows. Even doing a system restore back to the last updates that were not suspicious does not fix that.   That simply isn't true--the computer I bought from Best Buy two years ago has a label.  It takes 24 hours to hear from Microsoft about that!

    Monday, February 13, 2012 9:08 PM