none
"WindowsUpdate_8024402F" "WindowsUpdate_dt000"

    Question

  • Hi,

    I've done a clean install of Windows 7 x64 Professional and allowed all windows updates to install. I have then installed Office 2007 Standard, applied updates and then finally installed SQL 2008 R2 Developer Edition. After installing SQL 2008 R2 Developer, my windows updates no longer work. I keep getting "WindowsUpdate_8024402F" when it checks for updates. Thinking something was wrong with the install, I re-installed from scratch and tried again but have the same issue after the SQL install.

    I've tried Windows Update repairs but nothing seems to be helping

    Anyone got any ideas?

    Regards

    Chris

    Monday, August 13, 2012 10:15 AM

Answers

  • Hi,

    Thanks for your assistance here. The issue related to Proxy server interrupting the data between my client machine and the windows update servers. After turning this off temporarily (as the bypass didn't work), it resolved the issue.

    Regards

    Chris

    Friday, August 17, 2012 7:28 AM

All replies

  • Hello,

    Please proceed like that:

    • Run chkdsk /r /f and sfc /scannow
    • Reset Windows Update components
    • Disable temporary security software in use
    • Perform a clean boot
    • Uninstall all unused programs

    Once done, check again.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.   

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    Monday, August 13, 2012 2:57 PM
  • Hi,

    Thanks for the response although I have already tried this. The error returned even after a clean install so something is wrong somewhere. I've logged a ticket with Microsoft so I'll report back with the findings

    Regards

    Chris

    Monday, August 13, 2012 3:19 PM
  • Hi,

    Please refer this article to see if it helps:

    http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80244016-8024402f-or-c80003fa

    Or you can download and install the System Update Readiness tool:

    http://support.microsoft.com/kb/947821

    And

    How to troubleshoot Windows Update or Microsoft Update when you are repeatedly offered an update

    http://support.microsoft.com/kb/910339

    Regards,

    Leo   Huang

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.


    Leo Huang

    TechNet Community Support

    Tuesday, August 14, 2012 3:24 AM
    Moderator
  • Hi,

    I have tried the steps mentioned and am still getting an issue with this particular machine. I have also just tried a reimage back to before the installation of SQL 2008 R2 Developer and the updates are working fine

    Regards

    Chris

    Tuesday, August 14, 2012 1:50 PM
  • Hi,

    I have tried the steps mentioned and am still getting an issue with this particular machine. I have also just tried a reimage back to before the installation of SQL 2008 R2 Developer and the updates are working fine

    Regards

    Chris

    Here's the latest update on this

    Windows updates seem to be fine, it's only causing me an issue when I tell Windows to try to update other products such as Office and SQL. I'm not quite sure where I go from here as nothing I have tried so far including Leo Huangs suggestions have worked for me

    Regards

    Chris  

    Tuesday, August 14, 2012 8:16 PM
  • Hi,

    Try to manually install these update packages for Office and SQL.

    You can find some update package for SQL 2008R2 from:

    http://support.microsoft.com/kb/2679367

    Regards,

    Leo   Huang

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.


    Leo Huang

    TechNet Community Support

    Wednesday, August 15, 2012 6:05 AM
    Moderator
  • Hi,

    How’s everything going? Please feel free to give me any update.

    Thank you for your cooperation.

    Regards,

    Leo   Huang

    TechNet Subscriber Support

    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.


    Leo Huang

    TechNet Community Support

    Friday, August 17, 2012 7:15 AM
    Moderator
  • Hi,

    Thanks for your assistance here. The issue related to Proxy server interrupting the data between my client machine and the windows update servers. After turning this off temporarily (as the bypass didn't work), it resolved the issue.

    Regards

    Chris

    Friday, August 17, 2012 7:28 AM
  • Hi,

    I’m glad to hear your issue has been resolved. Hope your experience will help other community members facing similar problems.

    Regards,

    Leo   Huang


    Leo Huang

    TechNet Community Support

    Friday, August 17, 2012 7:30 AM
    Moderator
  • Leo,

    I'm having the same error 8024402F, I've done your suggestions including the Hotfix, but the error is still there. When I check the Installed Updates, I can see the Hotfix, and yet I get that error message. What are other options to get my system updated?

    regards

    John

    Saturday, August 10, 2013 1:40 PM