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Firewall is off and doesn't turn on-Windows 7

    Question

  • Hi there!  My windows firewall cannot start and it's causing me problems.  I go to Control Panel, then to Systems Security and Windows firewall and try to turn it on.  But when I do  so  (by pressing the button called "Use recommended settings")a message box is displayed with the following message:

    Can somebody please help?!!  This has also caused my antivirus (Mcafee) to stop working properly.  Thank you for your help! :)

    Wednesday, September 28, 2011 7:54 PM

Answers

  • Hi there!  My windows firewall cannot start and it's causing me problems.  I go to Control Panel, then to Systems Security and Windows firewall and try to turn it on.  But when I do  so  (by pressing the button called "Use recommended settings")a message box is displayed with the following message:

    Can somebody please help?!!  This has also caused my antivirus (Mcafee) to stop working properly.  Thank you for your help! :)

    Sir, Please Try running the following commands if SFC /SCANNOW did not resolve the issue with the Windows Firewall:

     

    1. Open a Command Prompt as Administrator. To do this, type CMD in Start Search from the Start Menu. Right click on the result and choose "Run as Administrator".
    2. Run now the following command lines:
         a. netsh advfirewall reset 
         b. net start mpsdrv 
         c. net start bfe 
         d. net start mpssvc 
         e. regsvr32 firewallapi.dll
    3. Confirm any boxes that comes up by clicking OK. The result on the last entry should say that it succeeded. 
    4. Reboot the system.
    Regards,

    MCP | MCTS | MCITP
    Thursday, September 29, 2011 9:20 PM

All replies

  • I would suggest you contact Mcafee antivirus and get your antivirus running correctly first and get a good system scan run on your machine.
    :P Advice offered, If you need more help it is advised to seek the council and advice of paid professionals. The answer is always 42, or reboot.
    Wednesday, September 28, 2011 8:12 PM
  • Here's a similar thread on Microsoft Answers:
    http://answers.microsoft.com/en-us/windows/forum/windows_7-security/windows-firewall-cant-change-some-of-your-settings/2679690e-c375-4232-ae45-404374386635

    Quoting the most helpful reply from there, it says:

    "When was the last time you were able to change the firewall settings?

    Welcome to Microsoft Answers!

     

    Did you make any changes to the computer recently?

    What antivirus software is installed on you computer?

    Check for the service for Windows Firewall Service if it is started or not.

    1.      Click on Start

    2.      In the start Search box type Services

    3.      Right Click on - RUN AS ADMIN

    Check if the below mentioned services has the mentioned status and start up type.

    Windows firewall      Started      Automatic\Manual.

    Base filtering engine      Started      Automatic\Manual.

    Windows firewall autorization driver      Started      Automatic\Manual.

    Also check the dependency services that are required for Windows Firewall Service to run.

    To check that double click on the service and click on the dependency tab."

    Please revert back here if checking the above settings show no sign/cause of the problem. Hope it helps!


    Kunal D Mehta - a Windows Server Enthusiast | I'm on facebook.com/serverbaba
    Thursday, September 29, 2011 7:57 PM
  • I have seen some crap that can disable the firewall and malware tools

    try http://www.malwarebytes.com and their free scanner

     

     

     


    Windows MVP, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint etc.

    My page on Video Card Problems is now my most popular landing page. My Page on SSD is now #2. See my gaming site for game reviews etc.

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    Thursday, September 29, 2011 8:17 PM
  • Hi there!  My windows firewall cannot start and it's causing me problems.  I go to Control Panel, then to Systems Security and Windows firewall and try to turn it on.  But when I do  so  (by pressing the button called "Use recommended settings")a message box is displayed with the following message:

    Can somebody please help?!!  This has also caused my antivirus (Mcafee) to stop working properly.  Thank you for your help! :)

    Sir, Please Try running the following commands if SFC /SCANNOW did not resolve the issue with the Windows Firewall:

     

    1. Open a Command Prompt as Administrator. To do this, type CMD in Start Search from the Start Menu. Right click on the result and choose "Run as Administrator".
    2. Run now the following command lines:
         a. netsh advfirewall reset 
         b. net start mpsdrv 
         c. net start bfe 
         d. net start mpssvc 
         e. regsvr32 firewallapi.dll
    3. Confirm any boxes that comes up by clicking OK. The result on the last entry should say that it succeeded. 
    4. Reboot the system.
    Regards,

    MCP | MCTS | MCITP
    Thursday, September 29, 2011 9:20 PM
  • hi .. i have the same problem

     

    C:\Users\evil>netsh advfirewall reset


    An error occurred while attempting to contact the  Windows Firewall service. Mak
    e sure that the service is running and try your request again.


    C:\Users\evil>net start mpsdrv


    The requested service has already been started.
    More help is available by typing NET HELPMSG 2182.


    C:\Users\evil>net start bfe


    The Base Filtering Engine service is starting.
    The Base Filtering Engine service could not be started.
    A system error has occurred.
    System error 5 has occurred.
    Access is denied.


    C:\Users\evil>net start mpssvc


    System error 1068 has occurred.
    The dependency service or group failed to start.


    C:\Users\evil>regsvr32 firewallapi.dll
    C:\Users\evil>

     

    after reboot stays exactaly the same as before ...

    Friday, October 28, 2011 11:53 PM
  • backup what you can

    then wipe the disk and install windows clean

     


    Windows MVP 2010-11, XP, Vista, 7. Expanding into Windows Server 2008 R2, SQL Server, SharePoint, Cloud, Virtualization etc. etc.

    Hardcore Games, Legendary is the only Way to Play

    Developer | Windows IT | Chess | Economics | Vegan Advocate | PC Reviews

    Saturday, October 29, 2011 12:14 AM
  • What do you do if:

    a. fails because wshelper.dll cannot be loaded
    d. and e. failed because the dependency service or group failed to start

    My computer also fails to properly start Windows when it gets shut down, but I'm hoping that fixing the firewall might be step 1 in getting things fixed. Any other suggestions?

    Friday, December 16, 2011 5:16 AM
  • hi .. i have the same problem

     

    C:\Users\evil>netsh advfirewall reset


    An error occurred while attempting to contact the  Windows Firewall service. Mak
    e sure that the service is running and try your request again.


    C:\Users\evil>net start mpsdrv


    The requested service has already been started.
    More help is available by typing NET HELPMSG 2182.


    C:\Users\evil>net start bfe


    The Base Filtering Engine service is starting.
    The Base Filtering Engine service could not be started.
    A system error has occurred.
    System error 5 has occurred.
    Access is denied.


    C:\Users\evil>net start mpssvc


    System error 1068 has occurred.
    The dependency service or group failed to start.


    C:\Users\evil>regsvr32 firewallapi.dll
    C:\Users\evil>

     

    after reboot stays exactaly the same as before ...

    Sorry to revive this old thread. I am facing the same problem and getting the exact same responses as your post. Did you finally manage to fix it?
    Saturday, July 07, 2012 11:23 PM
  • Microsoft Security Essentials is free on Windows update, it will automatically enable the Windows firewall if its not on.

    Its available on Windows update (optional updates) or you can also find links on my IT site


    Windows MVP 2011-12, XP, Vista, 7 and 8.

    Hardcore Games, Legendary is the only Way to Play

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    Saturday, July 07, 2012 11:30 PM