none
Windows 8.1 Search is broken for workstations joined to Active Directory Domain

    Question

  • I've got a handful of Windows 8.1 Pro machines on my network.  Some of them are joined to my Active Directory Domain and some are not.  For the Domain-joined machines, Windows Search is broken.  For example, if you're at the "metro" Start screen and type "Programs and Features", I'd expect to see a result that takes me to "Programs and Features" (see screenshot below)

    If I'm on my Surface or any other non-Domain Windows 8.1 machines, I get the search results that I'd expect (like in the screenshot above).  If the machine is joined to the domain, I get no results for any of the following search terms:

    • Programs and Features
    • View Network Connections
    • Install Optional Updates
    • See Computer Name

    On these Domain-joined machines, if I open the Desktop version of Control Panel, I can search for any of these items and get the expected result (see screenshot below).

    Here's the really interesting part.  If I unjoin the machine from the Domain, reboot, and log back in, then Search works again as expected.

    I've tried this with both domain and Live user ids and I have all the latest Windows Update patches as of 10/25/2013 at 7am EST.

    Any ideas?

    Thanks,
    -Ben


    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

    Friday, October 25, 2013 4:42 PM

Answers

  • Thanks for this. From my point of view, and for anyone finding this thread later who's in the same situation as me, I removed the default profile that I had created in \\domain.com\NETLOGON and let the computer supply the new profile to new users, and that fixed both the search and the Start button menu.

    Dev

    Wednesday, January 08, 2014 1:11 PM

All replies

  • Hi,

    Based on my test, it seems that I haven't met the similar issue.

    The search function can work in the domain.

    Also, I suspect this issue is related to Group Policy. I suggest you check your Group Policy setting.

    Meanwhile, I suggest you export Group Policy setting so that we can help you analyze them.

    Regards,

    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time.
    Thanks for helping make community forums a great place.

    Tuesday, October 29, 2013 1:46 AM
  • kelvin_hsu --

    Please forgive my ignorance.  How do I export the Group Policy settings?

    I tried opening gpedit.msc and then right-clicking the root node and choosing Export.  The resulting file is empty except for the names of the nodes. 

    Thanks,
    -Ben


    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

    Tuesday, October 29, 2013 2:30 PM
  • Hello,

    From an elevated cmd prompt run:

    gpresult /h policy.html


    Thanks, Darrell Gorter [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Tuesday, October 29, 2013 6:41 PM
  • Hi Darrell --

    Thanks for the tip.  Here's the export of my group policy.  https://www.dropbox.com/s/pg8vt4bk9apf9kk/policy.html

    Additionally, I've noticed that I can search for these items immediately after logging in from a reboot but then it stops working after about 1 minute.

    Thanks,

    -Ben


    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

    Tuesday, October 29, 2013 7:10 PM
  • Hello Benjamin,

    I am not a group policy expert, but I am not seeing anything in here that should block this from happening.

    If someone else sees something please point it out

    It's even stranger that it stops working after a minute of logging on.

    In the application event log do you see anything , like policy being applied after the logon?

    Or even anything that looks out of the ordinary in the log in first couple of minutes after logon in the application log?


    Thanks, Darrell Gorter [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, October 30, 2013 12:28 AM
  • Darrell --

    It doesn't surprise me that you aren't seeing anything exotic in the Group Policy.  I'm the only sysadmin for this domain and (as far as I can remember) I've never needed to customize it.  The only thing about the domain is that it was created under Windows Server 2000 and it's been upgraded a number of times.  The DCs are currently running Windows Server 2012.

    I just rebooted and didn't see anything especially interesting in the Event Log.  The NVIDIA service is choking after the last driver update but other than that, there's nothing that screams "search" to me. 

    Thanks,
    -Ben


    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

    Wednesday, October 30, 2013 12:05 PM
  • Hello Benjamin,

    Can you open gpedit.msc and look at these two policies?

    They allow you to either hide specific control panel options or only show specified control panel options

    User Configuration\Administrative Templates\Control Panel\Hide specified Control
    Panel items (e.g. set to Enabled with "Microsoft.Mouse")
    User
    Configuration\Administrative Templates\Control Panel\Show only specified Control
    Panel items


    Thanks, Darrell Gorter [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, October 30, 2013 11:14 PM
  • Hi Darrell--

    Here's a screenshot of those two items in gpedit.msc.  I'm not sure if it matters but I checked this on both the offending workstation and on the domain controller and they're identical.

    -Ben


    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

    Thursday, October 31, 2013 11:52 AM
  • I'm having this issue as well - I had some related issues with old default profiles in our domain, it affected the 'right click on Start menu give a menu' feature, so I'm wondering whether that might be something to try. Local users on the same machine get the working search, so it seems to be user related in some way at least. I'll test it sometime and try to remember to post my results here :-)
    Monday, January 06, 2014 9:42 AM
  • Hi lefrinj --

    The post I wrote in this thread -- http://social.technet.microsoft.com/Forums/windows/en-US/6b7ef715-8979-4fde-9ed0-1d0f64c3937b/skydriveexe-crashes-on-windows-81-pro-rtm?forum=w8itprogeneral#97b8c1d1-484c-416b-87fa-3d36ab4fcad1 -- on Nov 3rd at 4:53pm talk about how to fix some of the weirdness related to corrupted profiles related to problems with Skydrive functionality.

    Here are the commands that I ran to fix Skydrive (see below) and I think it might help out with the Search problem, too.  I don't know for sure but I suspect that both problems are somehow related to domain-joined profiles somehow. 

    *** START OF SCRIPT ***

    reg add HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\CLSID\{8E74D236-7F35-4720-B138-1FED0B85EA75}\ShellFolder /v Attributes /t reg_dword /d 0x00100000 /f

    reg delete "HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\WinX-fix-%COMPUTERNAME%" /f >NUL 2>NUL
    reg add "HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\WinX-fix-%COMPUTERNAME%" /v Version /t REG_SZ /d "1" /f
    reg add "HKEY_LOCAL_MACHINE\Software\Microsoft\Active Setup\Installed Components\WinX-fix-%COMPUTERNAME%" /v StubPath /t REG_SZ /d "\"%ProgramFiles%\windows-8-fixes\fixWinX.cmd\"" /f

    xcopy /S /C /I /Q /H /R /Y "%PUBLIC%\..\Default\AppData\Local\Microsoft\Windows\WinX\**" "%LocalAppData%\Microsoft\Windows\WinX"

    *** END OF SCRIPT ***

    -Ben

     


    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

    Monday, January 06, 2014 1:33 PM
  • Thanks for this. From my point of view, and for anyone finding this thread later who's in the same situation as me, I removed the default profile that I had created in \\domain.com\NETLOGON and let the computer supply the new profile to new users, and that fixed both the search and the Start button menu.

    Dev

    Wednesday, January 08, 2014 1:11 PM
  • Dev --

    So, did you just go to \\domain.com\NETLOGON and delete everything that was in there?  Is that the fix? 

    I just went to that for my domain and there's a *TON* of ancient stuff in there that was created in 2007!!!  :)

    -Ben


    Benjamin Day - Microsoft MVP for Visual Studio ALM - http://www.benday.com/blog

    Wednesday, January 08, 2014 4:45 PM