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Unable to Install Windows Live Essentials 2011 in Win 7 - need to log-in as Administrator Message

    Question

  • I am attempting to install windows live essentials 2011 on a Toshiba Laptop running Windows 7 Home Premium 64-bit that currently has Essentials 2009 installed. There is only one user account on this computer that is, obviously, an Adminstrator Account. However, everytime an Install attempt is made an message appears requiring to relog-in as an Administrator.

    I have installed this program on two Windows Vista computers, one with multiple accounts with one as Adminstrator, with no problems.

    Thursday, October 28, 2010 4:56 PM

Answers

  • Hi,

    Does the issue only occurs when installing windows live essentials 2011? Or occurs on all installation package?

    In Local users and Groups, make sure the user is number of Administrator.

     

    Please try to install Windows Live Essentials 2011 by right click installation package, and choose “Run as administrator”.

    If the same issue persists, you can try to create another administrator account, and install the package by using new admin account.

     

    Furthermore, you can ask Windows Live forum for further help:

    Windows Live Solution Center

     

    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us.  Thank you for your understanding.

     

     

    Regards,

    Leo   Huang


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    Monday, November 01, 2010 6:22 AM
    Moderator