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Windows 7 64bit STOP Error Code 0x000000F4

    Question

  • Hello, I got a BSOD when my computer was almost idle (only utorrent was running) with stop error code 0x000000F4.

    Also at the blue screen it got stuck at the 2nd step (don't remember what it says) and as a result I don't have a minidump file.

    My pc specs are:

    Motherboard: ASUS Rampage III Extreme

    CPU: Intel i7 - 950 @ 3,00GHz

    RAM: 3x2GB @ 1866MHz

    Windows Drive: 60GB SSD (OCZ Agility)

    OS: Windows 7 Ultimate Sp1 64bit

    This has happened quite a few times during the 1 year I have this computer. The previous times the SSD I had (Corsair F60) stopped working. (2 SSDs dead)

    The problem is that I cannot reproduce the problem so that we find out the cause. Is it something with the controller of the motherboard? What should I do?

     

    Thank you for your time!

    • Edited by pspuser007 Monday, October 03, 2011 11:05 PM
    Monday, October 03, 2011 6:07 PM

All replies

  • Hello,

    Bug Check Code 0xF4: http://msdn.microsoft.com/en-us/library/ff560372(VS.85).aspx

    Please use Microsoft Skydrive to upload dump files c:\windows\minidumps. Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer 

    Monday, October 03, 2011 9:07 PM
  • The Stop 0xF4 (CRITICAL_OBJECT_TERMINATION) indicates that a process or thread crucial to system operation has unexpectedly exited or been terminated: when such a process or thread is terminated for any reason, the system can no longer function.

    Download and run the program that you find at the following web address

    http://www.nirsoft.net/utils/blue_screen_view.html

    It will scan your hard drive looking for crash dump files and collecting informations about the crash and the involved modules: post here the results of the anlysis so we can try to understand what went wrong and how you can solve this problem.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Monday, October 03, 2011 10:17 PM
  • @Mr.X: As I have replied above windows stuck at the point of writing the dump file so I don't have any. :S The only one I have is from a previous BSOD.

    @Luigi Bruno: I have this program and it shows the BSOD occured on the 12th of September.

    Any other solutions? :S
    Monday, October 03, 2011 11:08 PM
  • @ PSPUSER

    Im having the same problem on a asus rampage 3 Black edition MB 

    and using a Kingston hyperX SSD on the 6GB marvel controller AHCI mode

     

    Im getting the same event id's 41 and 6008

    I hope I'm wrong, but to me it seems like sandforce tech on a marvel controller is a no go

    but if we switch to the  3 GB intel controller we lose transfer speed and might cause other issues like bottle necks in transferring data.

     

    Tuesday, October 04, 2011 12:51 AM
  • Hi,

     

    To troubleshoot this kind of crash issue, we need to debug the crashed system dump. Unfortunately, debugging is beyond what we can do in the forum. A suggestion would be to contact Microsoft Customer Service and Support (CSS) via telephone so that a dedicated Support Professional can assist with your request. Please be advised that contacting phone support will be a charged call.

     

    To obtain the phone numbers for specific technology request please take a look at the web site listed below:

     

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;OfferProPhone#faq607

     

    I hope the problem will be resolved soon. Thank you for your time and cooperation!

     

    Regards,

     

    Alex Zhao


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Proposed as answer by Telboy1980 Tuesday, January 14, 2014 3:05 PM
    Friday, October 07, 2011 6:12 AM
  • Hey

    I got the same problem.

    what do i have to do to solve it? (got Rampage III extreme and OCZ-agility (60GB) )

    Ralph

    Saturday, December 17, 2011 11:52 PM
  • @Mr.X: As I have replied above windows stuck at the point of writing the dump file so I don't have any. :S The only one I have is from a previous BSOD.

    @Luigi Bruno: I have this program and it shows the BSOD occured on the 12th of September.

    Any other solutions? :S


    If the previous BSOD was the same, upload the related DMP file; otherwise, look in the "System" Windows logs in the Event Viewer to see if there's any record related to the crash.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Sunday, December 18, 2011 2:25 PM
  • i got the last few dmp files. where do I have to send them to? it had happens now twice in a row.

    BlueScreenView said: ntoskrnl.exe crached the pc...

    (Windows 7 Prof)

     

    may formatting help fix it?

     

    • Edited by bisschops 99 Monday, December 19, 2011 7:52 PM more information
    Monday, December 19, 2011 7:27 PM
  • i got the last few dmp files. where do I have to send them to? it had happens now twice in a row.

    Use Microsoft Skydrive to upload them: https://skydrive.live.com/

    Once done, post a link here.



    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.  

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Monday, December 19, 2011 7:34 PM
  • Read the thread at the following address

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65/

    to learn how to use SkyDrive for updating files.
    The .DMP files can be found in the \Windows\Minidump folder.

    Bye.


    Luigi Bruno - Microsoft Community Contributor 2011 Award
    Monday, December 19, 2011 7:44 PM
  • https://skydrive.live.com/redir.aspx?cid=9a452e93147c7037&resid=9A452E93147C7037!317&parid=9A452E93147C7037!227&authkey=!AHAq2hdD2-EWnVc

    it is a rar whitin 4 dmp files (alle same error)

     

    after the error my computer do not detect the ssd, but it does detects my second harddrive (I can see it during the boot)

    he said that ther is no Operator System that he can find. after shutdown (manualy, just hit the power-button) , he boots normaly (almost normaly (only het message it i want to start windows in safe mode))

     

    (yesterday he crashed 4 times in a row (within 1 hour)

    I recently update my drivers and did a virus scan, windows is also up-to-date

     

    I hope i'll hear it soon what is wrong.

    sorry for my bad english

     

    Ralph

    Tuesday, December 20, 2011 2:45 PM
  • i hapens oftener and oftener :(

    crashed again. i'm prepairing to format the harddrive and reinstal it.

     

    but i'll leave it till tomorrow. accept you have a solution.

    Tuesday, December 20, 2011 6:03 PM
  • I'm going to format my computer. I hope you can analyse the problem and find a solution it, because i'm not the only one who has this problem.

    I'll tell you if the problem is still not solved after the reinstall.

    (it does not lies on the cable, I already connected an other cable (SATA 6))

     

    Thanks for support

    Ralph

    Wednesday, December 21, 2011 1:12 PM
  • *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    CRITICAL_OBJECT_TERMINATION (f4)
    A process or thread crucial to system operation has unexpectedly exited or been
    terminated.
    Several processes and threads are necessary for the operation of the
    system; when they are terminated (for any reason), the system can no
    longer function.
    Arguments:
    Arg1: 0000000000000003, Process
    Arg2: fffffa800a74ab30, Terminating object
    Arg3: fffffa800a74ae10, Process image file name
    Arg4: fffff8000339f8b0, Explanatory message (ascii)
    Debugging Details:
    ------------------
    PROCESS_OBJECT: fffffa800a74ab30
    IMAGE_NAME:  csrss.exe
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    MODULE_NAME: csrss
    FAULTING_MODULE: 0000000000000000 
    PROCESS_NAME:  csrss.exe
    EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.
    BUGCHECK_STR:  0xF4_C0000005
    CUSTOMER_CRASH_COUNT:  1
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    CURRENT_IRQL:  0
    STACK_TEXT:  
    fffff880`0c7d60e8 fffff800`034265e2 : 00000000`000000f4 00000000`00000003 fffffa80`0a74ab30 fffffa80`0a74ae10 : nt!KeBugCheckEx
    fffff880`0c7d60f0 fffff800`033d399b : ffffffff`ffffffff fffffa80`0be7ab60 fffffa80`0a74ab30 fffffa80`0a74ab30 : nt!PspCatchCriticalBreak+0x92
    fffff880`0c7d6130 fffff800`03353448 : ffffffff`ffffffff 00000000`00000001 fffffa80`0a74ab30 00000000`00000008 : nt! ?? ::NNGAKEGL::`string'+0x176d6
    fffff880`0c7d6180 fffff800`0309aed3 : fffffa80`0a74ab30 fffff800`c0000005 fffffa80`0be7ab60 00000000`04040a40 : nt!NtTerminateProcess+0xf4
    fffff880`0c7d6200 fffff800`03097470 : fffff800`030e767f fffff880`0c7d6b78 fffff880`0c7d68d0 fffff880`0c7d6c20 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`0c7d6398 fffff800`030e767f : fffff880`0c7d6b78 fffff880`0c7d68d0 fffff880`0c7d6c20 00000000`04041600 : nt!KiServiceLinkage
    fffff880`0c7d63a0 fffff800`0309b2c2 : fffff880`0c7d6b78 00000000`778d8f36 fffff880`0c7d6c20 00000000`040410d8 : nt! ?? ::FNODOBFM::`string'+0x49874
    fffff880`0c7d6a40 fffff800`03099e3a : 00000000`00000001 00000000`04040ff8 00000000`00000001 00000000`778d8f36 : nt!KiExceptionDispatch+0xc2
    fffff880`0c7d6c20 00000000`778e9a9d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x23a
    00000000`04041000 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x778e9a9d
    STACK_COMMAND:  kb
    FOLLOWUP_NAME:  MachineOwner
    FAILURE_BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    BUCKET_ID:  X64_0xF4_C0000005_IMAGE_csrss.exe
    Followup: MachineOwner
    ---------
    ------------------------------------------------------------------------
    The BSOD occured when csrss.exe was running. Have a look to that: http://www.ehow.com/how_2104293_solve-csrssexe-problem.html
    Please disable all security softwares you are using and check again.
    If this does not help, zip memory dump MEMORY.DMP under c:\windows\ and upload it.


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified Technology Specialist: Designing and Providing Volume Licensing Solutions to Large Organizations
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Wednesday, December 21, 2011 9:04 PM
  • This might be an issue if the paging file is not setup properly on the computer, follow the steps below to setup the paging file:

    1.      Right click on Computer.

    2.      Click on Properties.

    3.      Click on Advanced System Settings.

    4.      Click on settings in Performance under Advanced Tab.

    5.      Click on Advanced Tab in Performance Options Window.

    6.      Click on Change.

    7.      Uncheck “automatically manage Paging File size for all drives”.

    8.      Select C:/drive.

    9.      Select “System Managed Size”.

    10.  Click Set.

    11.  Click OK.

    12.  Now restart the computer when it prompts for a restart.

    If the issue still persists, then you may try Memory test, follow the steps below:

    1.      Click Start.

    2.      Type in Windows Memory Diagnostic in Start Search.

    3.      Click on Restart now and check for problems.

    This will fix any memory related issues on the computer, make sure save all the files before you perform this test.

    If the issue still persists, then I suggest that you run virus scan on the computer and check.
    Friday, December 23, 2011 10:59 AM
  • Hello

     

    I reinstalled my computer on 21-12-2012 (last week)

    I've had no problem till 30 minutes ago. got the same BSOD. I had followed the steps above and have some comments on it:

     

    <<The BSOD occured when csrss.exe was running. Have a look to that: http://www.ehow.com/how_2104293_solve-csrssexe-problem.html>>

    Step 1: I did the virus scan (avast free antivirus) on that file and on the system32 folder (Noting found)

    Step 2: I coudn't find that tool

    Stap 3: I looked within task manager and find 2 process called csrss.exe (both in the windows/system32 folder) the csrcc.exe file timestamp is:

           made: 14-07-2009, 1:19:49

           changed: 14-07-2009, 3:39:02

    Step 4: startup folder? where is that?

    Step 5: I didn't do that one.

    <Please disable all security softwares you are using and check again.>

    I didn't do that one either.

     

    @Mark Louis

    I did all the steps and find it but is was the default setting.

     

    Info about last BSOD:

    before: I just had installed Messenger.

    during BSOD: he tryed to make dmp files but he count or didn't.. (just was waiting) and then rebooted the computer

    after BSOD: the computer cound't find the SSD driver (like all the outher times)

    I reboted the computer and the computer cound't find my keybord (logitech G19, but after starting windows I unplugged it and than it worked again)

    Logbook (dutch version of windows)

     

    i don't got a minidump folder and also no MEMORY.DMP

     

    can it be physical damage? and to which part (SSD?) ?

     

    Ralph

    Monday, December 26, 2011 11:14 PM
  • It's preferable to use normal HDD with torrent and filesharing apps since these are stressing SSDs to the point of breaking. Utorrent sends a lot of read-write commands to your HDD, and the SSD has a limit of times it can be rewritten.
    Tuesday, December 27, 2011 10:27 PM
  • I only have installed windows and drivers (and some standaard programs like Flashplayer) on my ssd and moved all my document to my normal HDD. maybe it will help if I move the localtemp to my HDD too.

     

    --------

    This is apparently not worth.

    -----

     

     

    • Edited by bisschops 99 Wednesday, December 28, 2011 5:13 PM This is apparently not worth.
    Wednesday, December 28, 2011 4:47 PM
  • Hi,
     
    You may wish to read my post on this issue to help troubleshoot this
    particular blue screen,
     
     

    -- Mike Burr
    Technology
    Saturday, December 31, 2011 9:31 AM
  • 2nd time crach after reinstal.

    during reboot hé couldn't found SSD like always.

    I'm going to instal Ubuntu on my second HDD and if he will crash again I'll see what I can do to figure it out...

     

    Are there any tests that I can run or does anyone knows how I can figure what's wrong?

    Sunday, January 01, 2012 11:40 PM
  • I've noticed is that if I install a new program he usually crashes

    Perhaps it may help to find a reason

     

    Sunday, January 01, 2012 11:43 PM
  • Good news and good luck
    Thursday, April 12, 2012 2:01 AM
  • Unfortunately I am having the same problem, but I think I found a solution.

    http://helpdeskgeek.com/how-to/how-to-fix-stop0x000000f4-blue-screen-error-in-windows/

    It looks like the problem is the cmos battery.  I just salvaged one out of an old computer and replaced my battery with it.

    I will tell you how it goes


    • Edited by RTFO_Tony Wednesday, December 26, 2012 1:18 PM
    Wednesday, December 26, 2012 1:16 PM
  • Although the above link no longer works, the latest OCZ fireware can be obtained from http://ocz.com/consumer/download/firmware


    Monday, September 02, 2013 3:09 PM
  • I have a similar problem. Sometimes the bios won´t detect my SSD drive (Windows is installed here).

    Here is a link to my dump file: http://1drv.ms/1o0VWJP

    Hope someone can help me.

    Tuesday, July 01, 2014 12:45 AM