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kernel data inpage error

    Question

  • there is a frequent bluescreen and auto reboot.

    pc make:hp;ram-1gb,os-both on 7 and vista.intel 1.67ghz,dual core

    the blue screen mentions following lines.

    Kernel data inpage error

    Then it says if it is the first time the this happens restart

    It also says that it could be due to bad installation of hardware and/or software. Ways to fix his is to disable Bios memory options such as caching or shadowing.

    Stop: 0x0000007A (0xc03DB3E0, 0Xc000000E, 0XF6CF8182, 0x085Ef860)

    Dumping Physical Memory.

    my pc also responds late frequently during running.

     

     

    please help me

    Friday, August 13, 2010 11:57 AM

Answers

  • Hi,

     

    The error code KERNEL_DATA_INPAGE_ERROR STOP: 0x0000007A states that the requested page of kernel data from the paging file could not be read into memory. It appears that there are some issues with the hard disk.

     

    If you are using a SATA hard disk, check if this Hotfix can resolve the issue: You receive various Stop error messages in Windows 7 or in Windows Server 2008 R2 when you try to resume a computer that has a large SATA hard disk

     

    If the issue persists, use check disk to see if there is any hard disk errors can be found:

     

    Run Check Disk from a Command Line to Check for and fix Disk Errors

    Chkdsk

     

    Also, you can also try the following suggestions to troubleshoot this issue:

     

    -      You can perform Last Known Good Configuration if the issue first occurred recently.

    -      Run anti-virus and anti-spyware to see if there is any suspicious items can be found in the system.

    -      Please unplug all unnecessary devices and then perform the steps below:

     

    1. Click Start, type "devmgmt.msc" (without quotation marks) in the Search bar and press Enter.

    2. Expand "Sound, video and game controllers".

    3. Right click on your sound card and then click "Properties.

    4. In the dropdown menu of Device Usage, please choose "Do not use this device (disable)" and click OK.

    5. Please use the same method to disable other dubious hardware such as: internal modem, network card and CD-R drive. Please note some devices such as video adapter are not available to be disabled.

     

    If the issue still exists, Please understand that to solid troubleshoot this kind of kernel crash issue, we need to debug the crashed system dump and analyze the related source code if needed. Unfortunately, debugging is beyond what we can do in the forum. I'd like to recommend that you contact Microsoft Customer Support Service (CSS) for assistance so that this problem can be resolved efficiently. To obtain the phone numbers for specific technology request please take a look at the web site listed below:

    http://support.microsoft.com/default.aspx?scid=fh;EN-US;PHONENUMBERS

     

    If you are outside the US please see http://support.microsoft.com for regional support phone numbers.

     

    Besides, you can analyze the small memory dump files yourself. For more information about how to do this, please refer to this knowledge base (KB) article: How to read the small memory dump files that Windows creates for debugging.

     

     

    Linda

     


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Regards,
    • Marked as answer by Linda Yan Friday, August 20, 2010 1:56 AM
    Tuesday, August 17, 2010 2:27 AM

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