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PLEASE HELP! ipconfig /release "no operation can be performed on Local Area Connection while it has its media disconnected"

    Question

  • Ok, this problem has been happening for quite some time and it is really starting to annoy me. I have an Acer Aspire 5750g laptop (with windows SEVEN) which actually is a pretty good laptop. My laptop has just started disconnecting from the internet randomly, and has had a red cross where it shows the connection. I have researched this for a while and seen other people do “ipconfig /release”, and “ipconfig /renew”. When I try do this, it says “no operation can be performed on Wireless Network Connection 2 while it has its media disconnected” and directly under that is says “no operation can be performed on Local Area Connection while it has its media disconnected”. Also (I am always connected to the internet wirelessly)…when I go to Control Panel\Network and Internet\Network Connections there is a red cross next to Local Area Connection, it is normal on wireless network connection, and lastly, there is a red cross next to wireless network connection 2. If you think you can help, please post a comment. Thanks.

    Also this is what is says when I do ipconfig /all:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\Jordan>ipconfig /all

    Windows IP Configuration

       Host Name . . . . . . . . . . . . : Jordan-PC
       Primary Dns Suffix  . . . . . . . :
       Node Type . . . . . . . . . . . . : Hybrid
       IP Routing Enabled. . . . . . . . : No
       WINS Proxy Enabled. . . . . . . . : No

    Wireless LAN adapter Wireless Network Connection 2:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
       Physical Address. . . . . . . . . : FE-55-F9-97-BD-AA
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes

    Wireless LAN adapter Wireless Network Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Atheros AR5B97 Wireless Network Adapter
       Physical Address. . . . . . . . . : EC-55-F9-97-BD-AA
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::50c4:30c6:5220:25cb%12(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.103(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Saturday, December 22, 2012 2:33:38 PM
       Lease Expires . . . . . . . . . . : Sunday, December 23, 2012 2:33:37 PM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 401364473
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-4C-52-5E-1C-75-08-DD-2B-F9

       DNS Servers . . . . . . . . . . . : 203.109.129.67
                                           203.109.129.68
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Broadcom NetLink (TM) Gigabit Ethernet
       Physical Address. . . . . . . . . : 1C-75-08-DD-2B-F9
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : fe80::891:bfa:e742:b72b%11(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.1.107(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Saturday, December 22, 2012 2:33:37 PM
       Lease Expires . . . . . . . . . . : Sunday, December 23, 2012 2:33:36 PM
       Default Gateway . . . . . . . . . : 192.168.1.1
       DHCP Server . . . . . . . . . . . : 192.168.1.1
       DHCPv6 IAID . . . . . . . . . . . : 236745992
       DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-18-4C-52-5E-1C-75-08-DD-2B-F9

       DNS Servers . . . . . . . . . . . : 203.109.129.67
                                           203.109.129.68
       NetBIOS over Tcpip. . . . . . . . : Enabled

    Tunnel adapter isatap.{1433A20A-A973-4AA4-AF01-EA2C06C82C35}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    Tunnel adapter Teredo Tunneling Pseudo-Interface:

       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes
       IPv6 Address. . . . . . . . . . . : 2001:0:4137:9e76:a3:1539:e403:77c3(Prefer
    red)
       Link-local IPv6 Address . . . . . : fe80::a3:1539:e403:77c3%15(Preferred)
       Default Gateway . . . . . . . . . : ::
       NetBIOS over Tcpip. . . . . . . . : Disabled

    Tunnel adapter isatap.{C4839C20-20E4-4E72-9E9B-96D3B7D23FB7}:

       Media State . . . . . . . . . . . : Media disconnected
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Microsoft ISATAP Adapter #3
       Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
       DHCP Enabled. . . . . . . . . . . : No
       Autoconfiguration Enabled . . . . : Yes

    C:\Users\Jordan>

    Saturday, December 22, 2012 4:31 AM

Answers

  • hi  , you must reset TCP/IP setting or reinstall TCP/IP Stack and then set IP on LAN connection with NetSH

    for example:

    netsh interface ip set address "Local Area Connection" static 192.168.1.100 255.255.255.0 192.168.0.1 1

     Full uninstall of TCP/IP :
    ---------------------------
    These steps are copied from http://support.microsoft.com/kb/325356
    1. Locate the Nettcpip.inf file in %winroot%\inf, and then open the file in Notepad.
    2. Locate the [MS_TCPIP.PrimaryInstall] section.
    3. Edit the Characteristics = 0xa0 entry and replace 0xa0 with 0x80.
    4. Save the file, and then exit Notepad.
    5. In Control Panel, double-click Network Connections, right-click Local Area Connection, and then select Properties.
    6. On the General tab, click Install, select Protocol, and then click Add.
    7. In the Select Network Protocols window, click Have Disk.
    8. In the Copy manufacturer's files from: text box, type c:\windows\inf, and then click OK.
    9. Select Internet Protocol (TCP/IP), and then click OK.
    Note This step will return you to the Local Area Connection Properties screen, but now the Uninstall button is available.
    10. Select Internet Protocol (TCP/IP), click Uninstall, and then click Yes.
    RESTART

    succesfull uninstallation of TCP/IP will remove numerous keys from the registry including
    HKLM/system/CurrentControlSet/services/tcpip
    HKLM/system/CurrentControlSet/services/dhcp
    HKLM/system/CurrentControlSet/services/dnscache
    HKLM/system/CurrentControlSet/services/ipsec
    HKLM/system/CurrentControlSet/services/policyagent
    HKLM/system/CurrentControlSet/services/atmarpc
    HKLM/system/CurrentControlSet/services/nla
    These represent various interconnected and interdependant services.

    For good measure you should delete the following keys before reinstalling TCP/IP in step #2
    HKLM/system/CurrentControlSet/services/winsock
    HKLM/system/CurrentControlSet/services/winsock2

    Please report the result to us,

    thanks


    Sunday, December 23, 2012 6:05 AM
  • Hi,


    In addition, here is a thread for your reference:


    Cannot Connect to a Wireless Network 

    http://social.technet.microsoft.com/Forums/hu/w7itproperf/thread/e681b8d0-f299-43d7-a1a8-8b14969f9f41


    Regards,


    Vincent Wang
    TechNet Community Support

    Monday, December 24, 2012 5:29 AM

All replies

  • hi  , you must reset TCP/IP setting or reinstall TCP/IP Stack and then set IP on LAN connection with NetSH

    for example:

    netsh interface ip set address "Local Area Connection" static 192.168.1.100 255.255.255.0 192.168.0.1 1

     Full uninstall of TCP/IP :
    ---------------------------
    These steps are copied from http://support.microsoft.com/kb/325356
    1. Locate the Nettcpip.inf file in %winroot%\inf, and then open the file in Notepad.
    2. Locate the [MS_TCPIP.PrimaryInstall] section.
    3. Edit the Characteristics = 0xa0 entry and replace 0xa0 with 0x80.
    4. Save the file, and then exit Notepad.
    5. In Control Panel, double-click Network Connections, right-click Local Area Connection, and then select Properties.
    6. On the General tab, click Install, select Protocol, and then click Add.
    7. In the Select Network Protocols window, click Have Disk.
    8. In the Copy manufacturer's files from: text box, type c:\windows\inf, and then click OK.
    9. Select Internet Protocol (TCP/IP), and then click OK.
    Note This step will return you to the Local Area Connection Properties screen, but now the Uninstall button is available.
    10. Select Internet Protocol (TCP/IP), click Uninstall, and then click Yes.
    RESTART

    succesfull uninstallation of TCP/IP will remove numerous keys from the registry including
    HKLM/system/CurrentControlSet/services/tcpip
    HKLM/system/CurrentControlSet/services/dhcp
    HKLM/system/CurrentControlSet/services/dnscache
    HKLM/system/CurrentControlSet/services/ipsec
    HKLM/system/CurrentControlSet/services/policyagent
    HKLM/system/CurrentControlSet/services/atmarpc
    HKLM/system/CurrentControlSet/services/nla
    These represent various interconnected and interdependant services.

    For good measure you should delete the following keys before reinstalling TCP/IP in step #2
    HKLM/system/CurrentControlSet/services/winsock
    HKLM/system/CurrentControlSet/services/winsock2

    Please report the result to us,

    thanks


    Sunday, December 23, 2012 6:05 AM
  • Hi,


    In addition, here is a thread for your reference:


    Cannot Connect to a Wireless Network 

    http://social.technet.microsoft.com/Forums/hu/w7itproperf/thread/e681b8d0-f299-43d7-a1a8-8b14969f9f41


    Regards,


    Vincent Wang
    TechNet Community Support

    Monday, December 24, 2012 5:29 AM
  • I could not modify Nettcpip.inf even as an admin. Im using Windows 7 OS.
    Thursday, November 28, 2013 9:07 PM