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SSL Error after upgrading to Windows 8.1

    Question

  • After upgrade my Windows 8 to Windows 8.1, I got this SSL Error when I tried to go to "https://google.com":

    http://i.stack.imgur.com/2kaXO.png

    ...and this in IE: http://i.stack.imgur.com/7Gxbw.png

    I have did some research and tried to change my system time up to date, reset my modem and use wireshark to see if anybody is tracking my network, but none of them seem to be the problem.

    Anyone can help me? Thanks a lot...

    EDIT: I have checked my browsers and just figure out that every connection from my computer is not able to connect to any SSL connection, for example Yahoo Messenger login. I'm thinking my computer SSL Certificate got serious problem, is there anyway to "reset" it?

    Tuesday, October 29, 2013 11:23 AM

All replies

  • Hi,

    For the issue, it can happen for a wide variety of reasons.

    I suggest we try the following methods to narrow down the issue.

    Method 1.

    Clear the Secure Sockets Layer (SSL) state:

    In Internet Explorer, click Tools, and then click Internet Options.

    Click the Content tab, and then click Clear SSL state.

    Method 2.

    Press Win+X, and then click Command Prompt(Admin).

    At the command prompt, type sfc /scannow, and then press ENTER.

    Method 3.

    Press Win+R, type regedit in the box, and then press ENTER.

    Locate and then click the following registry subkey:

    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\FeatureControl

    On the Edit menu, point to New, and then click Key.

    Type FEATURE_ERROR_PAGE_BYPASS_ZONE_CHECK_FOR_HTTPS_KB950067 to name the new registry subkey, and then press ENTER.

    On the Edit menu, point to New, and then click DWORD Value.

    Type iexplore.exe to name the new registry entry, and then press ENTER.

    On the Edit menu, click Modify.

    Type 1, and then click OK.

    Exit Registry Editor.

    If the issue persists, I suggest you reinstall the IE to check the result.

    Hope these could be helpful.

    Regards,


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    Wednesday, October 30, 2013 10:34 AM
  • Hi kelvin_hsu,

    I have follow your instruction but still cannot get it works.

    - Clear SSL State and change Registry makes no different.

    - sfc /scannow said "Windows Resource Protection did not find any integrity violations."The issue affect to my whole system, I mean Chrome, Yahoo Messenger, Git-hub... and other softwares can not connect to any secure connection (https://).

    I think the problem is the Windows Update, it didn't update my SSL Certificate from my old Windows 7 to Windows 8.1 (I just guess).

    I have also tried to do follow this link:

    http://windows.microsoft.com/en-us/windows-vista/request-or-renew-a-certificate

    but I received this error:

    http://fud.community.services.support.microsoft.com/Fud/FileDownloadHandler.ashx?fid=dda06611-ad4d-4c42-9b2c-7708997a0d98


    The only solution I can think about right now is to re-setup my Windows, but I can't because I have too many things on my Windows at the moment.

    Any help would be greatly appreciated...

    Friday, November 01, 2013 2:05 AM
  • +1 here. Same issue. Not only IE but also every client that uses SSL has the issue. I've just updated my Windows 8.1 spring update.

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    Thursday, April 24, 2014 11:46 AM