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BSOD - STOP 0x0000007E

    Question

  • Hi everyone,

    About seven months ago I put together a Windows 7 build. Since then I had various problems with my machine freezing at times, and at others just BSODing. I corrected the freezing and some BSODs, but it still keeps BSODing on me at least once per week. I'v had about enough of it and need some help. 

    During the latest episode, in the blue screen it said STOP 0x0000007E along with a long string of hexadecimal characters. When I got back into Windows, I opened up the Event viewer and here is what I found, chronologically:

     

    11:26:10 AM

    General Tab: 'The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.'

    11:26:16 AM

    General Tab: 'The computer has rebooted from a bugcheck.  The bugcheck was: 0x0000007e (0xffffffffc0000005, 0xfffff80003215810, 0xfffff880046c57f8, 0xfffff880046c5050). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 110711-8080-01.'

     

    I am not very experienced in troubleshooting these kinds of problems. Any help would be appreciated. Thank you very much for your time.


    Monday, November 07, 2011 4:46 PM

Answers

  • Hello,

    Bug Check Code 0xFE: http://msdn.microsoft.com/en-us/library/ff560407(v=VS.85).aspx

    This indicates that an error has occurred in a universal serial bus (USB) driver.

    Have you recently installed a new USB device? If yes, it may be the cause of your problem.

    Please upload c:\windows\MEMORY.DMP file after zipping it. Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

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    Monday, November 07, 2011 6:56 PM

All replies

  • Hello,

    Bug Check Code 0xFE: http://msdn.microsoft.com/en-us/library/ff560407(v=VS.85).aspx

    This indicates that an error has occurred in a universal serial bus (USB) driver.

    Have you recently installed a new USB device? If yes, it may be the cause of your problem.

    Please upload c:\windows\MEMORY.DMP file after zipping it. Once done, post a link here.

    You can also contact Microsoft CSS.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Monday, November 07, 2011 6:56 PM
  • Thank you for replying so fast. I did not add any new devices. As a matter of fact, I removed some of my gaming peripherals.  I assume by link you mean skydrive? I tried compressing but its still too big for the skydrive at 137MB. Any other suggestions?
    Monday, November 07, 2011 7:59 PM
  • Thank you for replying so fast. I did not add any new devices. As a matter of fact, I removed some of my gaming peripherals.  I assume by link you mean skydrive? I tried compressing but its still too big for the skydrive at 137MB. Any other suggestions?

    Use 7ZIP to divide it. Once done, upload it.

    It is possible that you have hardware failures with a USB adapter.

     


    This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

    Microsoft Student Partner 2010 / 2011
    Microsoft Certified Professional
    Microsoft Certified Systems Administrator: Security
    Microsoft Certified Systems Engineer: Security
    Microsoft Certified Technology Specialist: Windows Server 2008 Active Directory, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Network Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows Server 2008 Applications Infrastructure, Configuration
    Microsoft Certified Technology Specialist: Windows 7, Configuring
    Microsoft Certified IT Professional: Enterprise Administrator
    Microsoft Certified IT Professional: Server Administrator
    Microsoft Certified Trainer

    Wednesday, November 09, 2011 7:15 AM
  • A moderator needs to look a little closer at the posts by Mr X.  His posts are not even related to the error cited by the OP.

    The OP state error code 7E not FE are Mr X refers to.

    So, how can an obviously WRONG response be considered and ANSWER????


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    • Edited by Rick Dee Monday, December 26, 2011 4:34 PM
    Monday, December 26, 2011 4:33 PM
  • Mr. X is another alias for Malek Ahmed, there was some effort to boot
    this user, but he just creates other accounts. Nowadays I simply ignore
    his posts, as most other users should...
     
     

    -- Mike Burr
    Technology
    Monday, December 26, 2011 5:36 PM