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Windows Live Mail not receiving email

    Question

  • Since June, my Windows Live Mail will not receive emails after working well for years.  I can send and receive by going directly to the mail.yahoo site, and I have confirmed with ATT tech that all my settings are correct.  The ATT tech deleted my email account and then added it back, and I successfully received all 27,500+ emails since inception, so it appeared that the sync was fine upon adding the account.  However, the next day the same error messages were back and unable to receive emails again.  No virus, lots of memory left, no gaming, no one else uses this computer.   I feel there must be some glitch in Windows Live Mail starting around June 2012.  Windows Live Mail Error ID: 0x800420CD and 0x800CCC0F

    This product was pre-installed in Dell Studio XPS purchased from Costco in 2009;  no problems except this one.  When I input the product code for Windows Home Premium on Microsoft website, the "OEM" in the code caused Microsoft to refer me to Dell for support(?)

    Seems to me a software issue should be supported by Windows/Microsoft.  Help

    Saturday, September 01, 2012 5:28 PM

Answers

  • HI

       I think the issue you have with the windows live mail Its not fully functional anymore. So what I would suggest you to  uninstall the

        windows live mail  I hope you know how to uninstall the windows live mail , there are two way to uninstall the application either

       go to control panel >uninstall a programe > windows live right click and chose remove or type appwiz.cpl and it will show you the

        add and remove programe right click and remove it.  As you mentiond that you have 27,500 so take the back up of your emails .

        then download the wilndows live essential . Hopefully you will get the solution please let me know if it was helpfull for you .

        Thanks & Best Regards

        Ankit Tyagi

       

    Sunday, September 02, 2012 6:12 AM

All replies

  • HI

       I think the issue you have with the windows live mail Its not fully functional anymore. So what I would suggest you to  uninstall the

        windows live mail  I hope you know how to uninstall the windows live mail , there are two way to uninstall the application either

       go to control panel >uninstall a programe > windows live right click and chose remove or type appwiz.cpl and it will show you the

        add and remove programe right click and remove it.  As you mentiond that you have 27,500 so take the back up of your emails .

        then download the wilndows live essential . Hopefully you will get the solution please let me know if it was helpfull for you .

        Thanks & Best Regards

        Ankit Tyagi

       

    Sunday, September 02, 2012 6:12 AM
  • Hi,


    For Windows Live Mail related issue, I suggest to post the thread in Windows Live Mail forum for more help.


    The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.


    Hope this helps


    Vincent Wang

    TechNet Community Support

    Monday, September 03, 2012 6:18 AM