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Windows update error #0xc8000222

    Question

  • HI,

    Trying to install hotfix KB2470478 or KB2553708 (Windows6.0-KBnnnnnnn-x86.msu).

    Download OK.

    Extract OK.

    doubleclick on '.msu' file - receive

    "Installer encountered an error: 0xc8000222"

    system errorlog = "The Windows update  could not be installed because of an error: 3355443746 "

    The hotfix is for ESENT error of changed disk parameters.

    Later hotfix also corrects a WUS not working fault.

    Might be a catch22

    Anybody help please.

    Dave

     

    Tuesday, November 15, 2011 11:10 AM

Answers

  • Hi,

     

    Startup Repair may wipe out many custom settings, drivers, and other operating system files. You may have to reconfigure Windows and reinstall third-party drivers after use it.

     

    If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista?If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Thursday, December 01, 2011 3:55 AM
    Tuesday, November 22, 2011 7:28 AM

All replies

  • Hi,

     

    Please check if the following similar thread helps:

     

    Installer encountered an error: 0xc8000222

     

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, November 17, 2011 6:21 AM
  • Hi,

    Interesting reading.

    CBS log - no entries since 2011-08-06. And only 'info' entries. size = 2,813kb.

    CBS persist log - no entries since 2010-03-10. later entries only 'info'. size = 54,282kb.

    Would you like me to zip and email?

    Thanks

    Dave

    Thursday, November 17, 2011 6:34 PM
  • Did you use the System Update Readiness Tool to check this issue?

     

    http://support.microsoft.com/kb/947821

     

    If the issue was not corrected, please run the system file checker: http://support.microsoft.com/kb/929833

     

    Also, you may refer to the following link to upload the information:

     

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

     

    regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Friday, November 18, 2011 5:52 AM
  • Thanks Sabrina,

    No Joy.

    Did the KB947821, -  

    Installer encountered an error: 0xc8000222

     

    Did the SFC. No integrity violations.

     

    Thanks

    Dave


    Friday, November 18, 2011 6:48 AM
  • Hi,

     

    What about performing the System Restore?

     

    If the issue persists, may go to repair the system:

     

    Startup Repair from the Windows Recovery Environment (WinRE)

    -----------------------------------------------------------------

    1). Insert the Windows Vista installation disc into the disc drive, and then start the computer. 

    2). Press a key when the message indicating "Press any key to boot from CD or DVD …". appears.

    3). Select a language, a time and currency, and a keyboard or input method, and then click Next. 

    4). Click Repair your computer. 

    5). In the System Recovery Options dialog box, choose the drive of your Windows installation and click Next. 

    6). At the System Recovery Options Dialog Box, click on Repair your computer.

    7). Click the operating system that you want to repair, and then click Next.

    8). In the System Recovery Options dialog box, click Startup Repair.

     

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Tuesday, November 22, 2011 4:34 AM
  • Thanks Sabrina,

    I'm travelling at the moment and don't have original disk with me. Will try that when I get a chance.

    I suppose this put my OS back to pristine build. What does this do to installed programmes, updates etc?

    Thanks

    Dave

    Tuesday, November 22, 2011 5:28 AM
  • Found original ASUS laptop disks. No repair option just format and pristine build. TOOOOOO many programmes to redo. TOOOOOOO many ways for things to turn to very lumpy custard.

    ;)

    Thanks for trying anyway.

    Dave

     

    Tuesday, November 22, 2011 7:16 AM
  • Hi,

     

    Startup Repair may wipe out many custom settings, drivers, and other operating system files. You may have to reconfigure Windows and reinstall third-party drivers after use it.

     

    If your computer has preinstalled recovery options, it might also be stored on your computer's hard disk. For more information, see Startup Repair: frequently asked questions and What are the system recovery options in Windows Vista?If your computer does not include Startup Repair, your computer manufacturer might have customized or replaced the tool. Check the information that came with your computer or go to the manufacturer's website.

    Regards,

     

    Sabrina


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Thursday, December 01, 2011 3:55 AM
    Tuesday, November 22, 2011 7:28 AM