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USB Code 43 Port_#0001.Hub_#0004 Unknown Device

    Question

  • Same problem. Checked Lenovo's website, upgraded bios and chipset, unplugged, left battery out all night, uninstalled/reinstalled.  I even took it up to Best Buy and the wunderkinds up there couldn't even figure it out. I noticed in a post that it could be bad DRAM, I am going to reinstall the factory memory, and see if that works.
    Monday, January 16, 2012 5:34 PM

All replies

  • Factory DRAM didn't work, except on the reboot, the unrecognized device disappeared. The USB will not work, even though my IPOD is being charged. I tried a USB hub at Best Buy, but it would not read that either. I don't know if this is a certificate issue or the failure of Microsoft to create a quality product. Apple dual boot is looking more and more attractive.
    Tuesday, January 17, 2012 4:37 PM
  • Sorry, I should have been more specific. I am charging the Ipod directly from my computer.  it will charge, but windows will not load the drivers or read the port.
    Friday, January 20, 2012 2:34 PM
  • Hi,

    Also, see the following possible solutions.

    http://social.technet.microsoft.com/Forums/en-US/w7itprohardware/thread/2b069948-82e9-49ef-bbb7-e44ec7bfebdb/


    Juke Chou

    TechNet Community Support

    Sunday, January 22, 2012 2:16 PM
    Moderator
  • When I used to have usb problems the best thing to do is disconnect everything on your usb. Then go into device manager and delete all the usbs in the hardware part and reboot computer. 

    If that doesn't work try to find the unknown device try and find PCI and VNC number and research it online. That helped me alot in this one problem I previously had where I thought it was usb but it was actually my wifi device.


    -Rafael
    Sunday, January 22, 2012 11:16 PM
  • No luck with reg edit as there is no "Upperfiltered" or "Lowerfiltered" in the key.
    Friday, January 27, 2012 4:57 PM
  • Also, I have reinstalled Windows 7, with no luck. Please note, I have uninstalled/reinstalled the Intel Series 5/3400 USB host controller with no luck. I have just recently updated the NIC and wireless drivers, but still have the same problem.
    Friday, January 27, 2012 5:01 PM
  • Hope this is the info you need.
    OS Name Microsoft Windows 7 Home Premium
    Version 6.1.7600 Build 7600
    Other OS Description Not Available
    OS Manufacturer Microsoft Corporation
    System Name BRET-PC
    System Manufacturer LENOVO
    System Model 0679
    System Type x64-based PC
    Processor Intel(R) Pentium(R) CPU        P6100  @ 2.00GHz, 1999 Mhz, 2 Core(s), 2 Logical Processor(s)
    BIOS Version/Date LENOVO 29CN38WW(V2.15), 1/28/2011
    SMBIOS Version 2.6
    Windows Directory C:\windows
    System Directory C:\windows\system32
    Boot Device \Device\HarddiskVolume1
    Locale United States
    Hardware Abstraction Layer Version = "6.1.7600.16385"
    User Name Bret-PC\Bret
    Time Zone Mountain Standard Time
    Installed Physical Memory (RAM) 8.00 GB
    Total Physical Memory 7.80 GB
    Available Physical Memory 4.83 GB
    Total Virtual Memory 15.6 GB
    Available Virtual Memory 12.4 GB
    Page File Space 7.80 GB
    Page File C:\pagefile.sys
    I/O Port 0x00000000-0x00000CF7 PCI bus
    I/O Port 0x00000000-0x00000CF7 Direct memory access controller
    I/O Port 0x00000070-0x00000077 System CMOS/real time clock
    I/O Port 0x00000070-0x00000077 Motherboard resources
    I/O Port 0x00002000-0x000020FF Realtek PCIe FE Family Controller
    I/O Port 0x00002000-0x000020FF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
    Memory Address 0xFF000000-0xFFFFFFFF Motherboard resources
    Memory Address 0xFF000000-0xFFFFFFFF Intel(R) 82802 Firmware Hub Device
    IRQ 16 Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    IRQ 16 Intel(R) Management Engine Interface
    IRQ 16 Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    IRQ 17 Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
    IRQ 17 Atheros AR9285 Wireless Network Adapter
    IRQ 17 Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A
    IRQ 18 Realtek PCIe FE Family Controller
    IRQ 18 Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
    Memory Address 0xC0000000-0xFEAFFFFF PCI bus
    Memory Address 0xC0000000-0xFEAFFFFF Intel(R) HD Graphics
    Memory Address 0xA0000-0xBFFFF PCI bus
    Memory Address 0xA0000-0xBFFFF Intel(R) HD Graphics
    Memory Address 0xD2400000-0xD240FFFF Realtek PCIe FE Family Controller
    Memory Address 0xD2400000-0xD240FFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46
    Memory Address 0xD6400000-0xD640FFFF Atheros AR9285 Wireless Network Adapter
    Memory Address 0xD6400000-0xD640FFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
    I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
    I/O Port 0x0000FFFF-0x0000FFFF Motherboard resources
    0x00000000-0x00000CF7 PCI bus OK
    0x00000000-0x00000CF7 Direct memory access controller OK
    0x00000020-0x00000021 Programmable interrupt controller OK
    0x00000024-0x00000025 Programmable interrupt controller OK
    0x00000028-0x00000029 Programmable interrupt controller OK
    0x0000002C-0x0000002D Programmable interrupt controller OK
    0x0000002E-0x0000002F Motherboard resources OK
    0x00000030-0x00000031 Programmable interrupt controller OK
    0x00000034-0x00000035 Programmable interrupt controller OK
    0x00000038-0x00000039 Programmable interrupt controller OK
    0x0000003C-0x0000003D Programmable interrupt controller OK
    0x00000040-0x00000043 System timer OK
    0x0000004E-0x0000004F Motherboard resources OK
    0x00000050-0x00000053 System timer OK
    0x00000060-0x00000060 Standard PS/2 Keyboard OK
    0x00000061-0x00000061 Motherboard resources OK
    0x00000062-0x00000062 Microsoft ACPI-Compliant Embedded Controller OK
    0x00000063-0x00000063 Motherboard resources OK
    0x00000064-0x00000064 Standard PS/2 Keyboard OK
    0x00000065-0x00000065 Motherboard resources OK
    0x00000066-0x00000066 Microsoft ACPI-Compliant Embedded Controller OK
    0x00000067-0x00000067 Motherboard resources OK
    0x00000068-0x0000006F Motherboard resources OK
    0x00000070-0x00000077 System CMOS/real time clock OK
    0x00000070-0x00000077 Motherboard resources OK
    0x00000080-0x00000080 Motherboard resources OK
    0x00000081-0x00000091 Direct memory access controller OK
    0x00000092-0x00000092 Motherboard resources OK
    0x00000093-0x0000009F Direct memory access controller OK
    0x000000A0-0x000000A1 Programmable interrupt controller OK
    0x000000A4-0x000000A5 Programmable interrupt controller OK
    0x000000A8-0x000000A9 Programmable interrupt controller OK
    0x000000AC-0x000000AD Programmable interrupt controller OK
    0x000000B0-0x000000B1 Programmable interrupt controller OK
    0x000000B2-0x000000B3 Motherboard resources OK
    0x000000B4-0x000000B5 Programmable interrupt controller OK
    0x000000B8-0x000000B9 Programmable interrupt controller OK
    0x000000BC-0x000000BD Programmable interrupt controller OK
    0x000000C0-0x000000DF Direct memory access controller OK
    0x000000F0-0x000000F0 Numeric data processor OK
    0x000003B0-0x000003BB Intel(R) HD Graphics OK
    0x000003C0-0x000003DF Intel(R) HD Graphics OK
    0x00000400-0x0000047F Motherboard resources OK
    0x000004D0-0x000004D1 Programmable interrupt controller OK
    0x00000500-0x0000057F Motherboard resources OK
    0x00000680-0x0000069F Motherboard resources OK
    0x00000800-0x0000080F Motherboard resources OK
    0x00000D00-0x0000FFFF PCI bus OK
    0x0000164E-0x0000164F Motherboard resources OK
    0x00002000-0x000020FF Realtek PCIe FE Family Controller OK
    0x00002000-0x000020FF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46 OK
    0x00003000-0x00003FFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44 OK
    0x00004000-0x00004FFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42 OK
    0x00005000-0x0000501F Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 OK
    0x00005020-0x0000503F Intel(R) 5 Series 4 Port SATA AHCI Controller OK
    0x00005040-0x00005047 Intel(R) 5 Series 4 Port SATA AHCI Controller OK
    0x00005048-0x0000504F Intel(R) 5 Series 4 Port SATA AHCI Controller OK
    0x00005050-0x00005057 Intel(R) HD Graphics OK
    0x00005058-0x0000505B Intel(R) 5 Series 4 Port SATA AHCI Controller OK
    0x0000505C-0x0000505F Intel(R) 5 Series 4 Port SATA AHCI Controller OK
    0x0000E000-0x0000EFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A OK
    0x0000FFFF-0x0000FFFF Motherboard resources OK
    0x0000FFFF-0x0000FFFF Motherboard resources OK
    IRQ 0 System timer OK
    IRQ 1 Standard PS/2 Keyboard OK
    IRQ 8 System CMOS/real time clock OK
    IRQ 10 Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 OK
    IRQ 12 Synaptics PS/2 Port TouchPad OK
    IRQ 13 Numeric data processor OK
    IRQ 16 Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44 OK
    IRQ 16 Intel(R) Management Engine Interface OK
    IRQ 16 Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C OK
    IRQ 17 Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42 OK
    IRQ 17 Atheros AR9285 Wireless Network Adapter OK
    IRQ 17 Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A OK
    IRQ 18 Realtek PCIe FE Family Controller OK
    IRQ 18 Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46 OK
    IRQ 19 Intel(R) 5 Series 4 Port SATA AHCI Controller OK
    IRQ 21 Intel(R) Turbo Boost Technology Driver OK
    IRQ 22 High Definition Audio Controller OK
    IRQ 23 Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 OK
    IRQ 81 Microsoft ACPI-Compliant System OK
    IRQ 82 Microsoft ACPI-Compliant System OK
    IRQ 83 Microsoft ACPI-Compliant System OK
    IRQ 84 Microsoft ACPI-Compliant System OK
    IRQ 85 Microsoft ACPI-Compliant System OK
    IRQ 86 Microsoft ACPI-Compliant System OK
    IRQ 87 Microsoft ACPI-Compliant System OK
    IRQ 88 Microsoft ACPI-Compliant System OK
    IRQ 89 Microsoft ACPI-Compliant System OK
    IRQ 90 Microsoft ACPI-Compliant System OK
    IRQ 91 Microsoft ACPI-Compliant System OK
    IRQ 92 Microsoft ACPI-Compliant System OK
    IRQ 93 Microsoft ACPI-Compliant System OK
    IRQ 94 Microsoft ACPI-Compliant System OK
    IRQ 95 Microsoft ACPI-Compliant System OK
    IRQ 96 Microsoft ACPI-Compliant System OK
    IRQ 97 Microsoft ACPI-Compliant System OK
    IRQ 98 Microsoft ACPI-Compliant System OK
    IRQ 99 Microsoft ACPI-Compliant System OK
    IRQ 100 Microsoft ACPI-Compliant System OK
    IRQ 101 Microsoft ACPI-Compliant System OK
    IRQ 102 Microsoft ACPI-Compliant System OK
    IRQ 103 Microsoft ACPI-Compliant System OK
    IRQ 104 Microsoft ACPI-Compliant System OK
    IRQ 105 Microsoft ACPI-Compliant System OK
    IRQ 106 Microsoft ACPI-Compliant System OK
    IRQ 107 Microsoft ACPI-Compliant System OK
    IRQ 108 Microsoft ACPI-Compliant System OK
    IRQ 109 Microsoft ACPI-Compliant System OK
    IRQ 110 Microsoft ACPI-Compliant System OK
    IRQ 111 Microsoft ACPI-Compliant System OK
    IRQ 112 Microsoft ACPI-Compliant System OK
    IRQ 113 Microsoft ACPI-Compliant System OK
    IRQ 114 Microsoft ACPI-Compliant System OK
    IRQ 115 Microsoft ACPI-Compliant System OK
    IRQ 116 Microsoft ACPI-Compliant System OK
    IRQ 117 Microsoft ACPI-Compliant System OK
    IRQ 118 Microsoft ACPI-Compliant System OK
    IRQ 119 Microsoft ACPI-Compliant System OK
    IRQ 120 Microsoft ACPI-Compliant System OK
    IRQ 121 Microsoft ACPI-Compliant System OK
    IRQ 122 Microsoft ACPI-Compliant System OK
    IRQ 123 Microsoft ACPI-Compliant System OK
    IRQ 124 Microsoft ACPI-Compliant System OK
    IRQ 125 Microsoft ACPI-Compliant System OK
    IRQ 126 Microsoft ACPI-Compliant System OK
    IRQ 127 Microsoft ACPI-Compliant System OK
    IRQ 128 Microsoft ACPI-Compliant System OK
    IRQ 129 Microsoft ACPI-Compliant System OK
    IRQ 130 Microsoft ACPI-Compliant System OK
    IRQ 131 Microsoft ACPI-Compliant System OK
    IRQ 132 Microsoft ACPI-Compliant System OK
    IRQ 133 Microsoft ACPI-Compliant System OK
    IRQ 134 Microsoft ACPI-Compliant System OK
    IRQ 135 Microsoft ACPI-Compliant System OK
    IRQ 136 Microsoft ACPI-Compliant System OK
    IRQ 137 Microsoft ACPI-Compliant System OK
    IRQ 138 Microsoft ACPI-Compliant System OK
    IRQ 139 Microsoft ACPI-Compliant System OK
    IRQ 140 Microsoft ACPI-Compliant System OK
    IRQ 141 Microsoft ACPI-Compliant System OK
    IRQ 142 Microsoft ACPI-Compliant System OK
    IRQ 143 Microsoft ACPI-Compliant System OK
    IRQ 144 Microsoft ACPI-Compliant System OK
    IRQ 145 Microsoft ACPI-Compliant System OK
    IRQ 146 Microsoft ACPI-Compliant System OK
    IRQ 147 Microsoft ACPI-Compliant System OK
    IRQ 148 Microsoft ACPI-Compliant System OK
    IRQ 149 Microsoft ACPI-Compliant System OK
    IRQ 150 Microsoft ACPI-Compliant System OK
    IRQ 151 Microsoft ACPI-Compliant System OK
    IRQ 152 Microsoft ACPI-Compliant System OK
    IRQ 153 Microsoft ACPI-Compliant System OK
    IRQ 154 Microsoft ACPI-Compliant System OK
    IRQ 155 Microsoft ACPI-Compliant System OK
    IRQ 156 Microsoft ACPI-Compliant System OK
    IRQ 157 Microsoft ACPI-Compliant System OK
    IRQ 158 Microsoft ACPI-Compliant System OK
    IRQ 159 Microsoft ACPI-Compliant System OK
    IRQ 160 Microsoft ACPI-Compliant System OK
    IRQ 161 Microsoft ACPI-Compliant System OK
    IRQ 162 Microsoft ACPI-Compliant System OK
    IRQ 163 Microsoft ACPI-Compliant System OK
    IRQ 164 Microsoft ACPI-Compliant System OK
    IRQ 165 Microsoft ACPI-Compliant System OK
    IRQ 166 Microsoft ACPI-Compliant System OK
    IRQ 167 Microsoft ACPI-Compliant System OK
    IRQ 168 Microsoft ACPI-Compliant System OK
    IRQ 169 Microsoft ACPI-Compliant System OK
    IRQ 170 Microsoft ACPI-Compliant System OK
    IRQ 171 Microsoft ACPI-Compliant System OK
    IRQ 172 Microsoft ACPI-Compliant System OK
    IRQ 173 Microsoft ACPI-Compliant System OK
    IRQ 174 Microsoft ACPI-Compliant System OK
    IRQ 175 Microsoft ACPI-Compliant System OK
    IRQ 176 Microsoft ACPI-Compliant System OK
    IRQ 177 Microsoft ACPI-Compliant System OK
    IRQ 178 Microsoft ACPI-Compliant System OK
    IRQ 179 Microsoft ACPI-Compliant System OK
    IRQ 180 Microsoft ACPI-Compliant System OK
    IRQ 181 Microsoft ACPI-Compliant System OK
    IRQ 182 Microsoft ACPI-Compliant System OK
    IRQ 183 Microsoft ACPI-Compliant System OK
    IRQ 184 Microsoft ACPI-Compliant System OK
    IRQ 185 Microsoft ACPI-Compliant System OK
    IRQ 186 Microsoft ACPI-Compliant System OK
    IRQ 187 Microsoft ACPI-Compliant System OK
    IRQ 188 Microsoft ACPI-Compliant System OK
    IRQ 189 Microsoft ACPI-Compliant System OK
    IRQ 190 Microsoft ACPI-Compliant System OK
    IRQ 4294967294 Intel(R) HD Graphics OK
    0xD2410000-0xD2410FFF Realtek PCIe FE Family Controller OK
    0xD2400000-0xD240FFFF Realtek PCIe FE Family Controller OK
    0xD2400000-0xD240FFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46 OK
    0xC0000000-0xFEAFFFFF PCI bus OK
    0xC0000000-0xFEAFFFFF Intel(R) HD Graphics OK
    0xD7400000-0xD83FFFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42 OK
    0xD0400000-0xD13FFFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42 OK
    0xD6400000-0xD640FFFF Atheros AR9285 Wireless Network Adapter OK
    0xD6400000-0xD640FFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44 OK
    0xFED1C000-0xFED1FFFF Motherboard resources OK
    0xFED10000-0xFED13FFF Motherboard resources OK
    0xFED18000-0xFED18FFF Motherboard resources OK
    0xFED19000-0xFED19FFF Motherboard resources OK
    0xE0000000-0xEFFFFFFF Motherboard resources OK
    0xFED20000-0xFED3FFFF Motherboard resources OK
    0xFED45000-0xFED8FFFF Motherboard resources OK
    0xFF000000-0xFFFFFFFF Motherboard resources OK
    0xFF000000-0xFFFFFFFF Intel(R) 82802 Firmware Hub Device OK
    0xFEE00000-0xFEEFFFFF Motherboard resources OK
    0xD8500000-0xD8500FFF Motherboard resources OK
    0xD1400000-0xD23FFFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44 OK
    0xD5400000-0xD63FFFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 3 - 3B46 OK
    0xD0000000-0xD03FFFFF Intel(R) HD Graphics OK
    0xD8405000-0xD84057FF Intel(R) 5 Series 4 Port SATA AHCI Controller OK
    0xD4400000-0xD53FFFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A OK
    0xD3400000-0xD43FFFFF Intel(R) 5 Series/3400 Series Chipset Family PCI Express Root Port 5 - 3B4A OK
    0xD8406000-0xD84060FF Intel(R) 5 Series/3400 Series Chipset Family SMBus Controller - 3B30 OK
    0xD8400000-0xD8403FFF High Definition Audio Controller OK
    0xD8404000-0xD8404FFF Intel(R) Turbo Boost Technology Driver OK
    0xD8406100-0xD840610F Intel(R) Management Engine Interface OK
    0xD8405800-0xD8405BFF Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34 OK
    0xFED00000-0xFED003FF High precision event timer OK
    0xD8405C00-0xD8405FFF Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C OK
    0xA0000-0xBFFFF PCI bus OK
    0xA0000-0xBFFFF Intel(R) HD Graphics OK
    Unknown Device USB\VID_0000&PID_0000\6&58D83CD&0&1 This device is working properly. This is the problem child
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
    PCI\VEN_8086&DEV_3B34&SUBSYS_38B817AA&REV_05\3&11583659&1&E8
    Intel(R) 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
    PCI\VEN_8086&DEV_3B3C&SUBSYS_38AA17AA&REV_05\3&11583659&1&D0
    Friday, January 27, 2012 8:35 PM
  • Year old, and off warranty
    Friday, January 27, 2012 9:06 PM
  • Did that, no luck
    Saturday, January 28, 2012 3:13 AM
  • no its the fingerprint reader port...  install ur fingerprint drivers...  i did it myself today..

    • Proposed as answer by roboghrunt Monday, August 13, 2012 9:52 PM
    • Edited by roboghrunt Monday, August 13, 2012 9:52 PM
    Monday, August 13, 2012 9:50 PM
  • thanx

    Friday, August 23, 2013 8:42 PM