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Faulting application explorer.exe - faulting module unknown

    Question

  • explorer.exe crashes and event id: 1000 below found in eventvwr


    Faulting application explorer.exe, version 6.0.2900.5512, faulting module unknown, version 0.0.0.0, fault address 0x647cd68a.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


    any help about this error


    Thursday, March 12, 2009 6:45 PM

Answers

  • Hi dear,
    Your internet explorer has a serious error,this error shows that one or more of DLL files corrupted,you should to uninstall IE and install it again,but after uninstalling and before reinstall it,in run command type : SFC /SCANNOW and let the system to scan your DLL files and repair them,then reinstall the new IE.

    If you have any questions about that,you can ask here!
    Hassan Kamalkhani MCSES2003 http://www.mcsereference.squarespace.com
    Sunday, March 15, 2009 9:21 PM

All replies

  • I regret that there is insufficient evidence here for any help to be usefully given.  It could be anything.  Maybe a DLL is not registered properly?
    Robin Walker
    Friday, March 13, 2009 11:49 AM
  • Hi dear,
    Your internet explorer has a serious error,this error shows that one or more of DLL files corrupted,you should to uninstall IE and install it again,but after uninstalling and before reinstall it,in run command type : SFC /SCANNOW and let the system to scan your DLL files and repair them,then reinstall the new IE.

    If you have any questions about that,you can ask here!
    Hassan Kamalkhani MCSES2003 http://www.mcsereference.squarespace.com
    Sunday, March 15, 2009 9:21 PM
  • Dears,

    Thanks All for your concern

    hassan. it is related to explorer.exe not iexplore.exe but it was nice to make me remember System file checker (SFC)


    Common SFC Command Line Options

    Here are some of the common commands you would use with SFC. Note you need to run SFC from a elevated command prompt

    Scan entire system
    SFC.EXE /scannow

    Scan a specific file
    SFC.EXE /scanfile=c:\windows\system32\kernel32.dll

    Verify. This scans all protected files but does not repair them
    SFC.EXE /verifyonly

    Help for Sfc.exe
    SFC.EXE /?

    at last, I am sorry to say that I reinstalled dwindows for this error


    Thanks for all again



    Ahmed Badr

    Kaspersky lab Data-Security Technician

    http://www.valuesys.net





    Monday, March 16, 2009 8:58 AM