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Could not set the offline locale information Error code 0x80FF0000

    Question

  • This Windows7RC is an interesting beast. First it took 3 attempts to get an uncorrupted version that I could put onto disc.

    On the first installation it could only find the USB hard drive. (disconnected it).

    On the second try the Promise fasttrak 378 driver was OK but the VIA SATA Raid controller could not be installed. Needed updating. (Yes - but which one).

    Tried again and loaded drivers - success. Clicked on the Promise driver and it was away, even got through the 62% barrier when expanding files. On into loading features. Can I be so lucky?. Alas, no.

    I am greeted with 'Installation cancelled Windows could not set the offline locale information Error code 0x80FE0000'

    The instruction at 0x7731567A referenced memory at 0x7221F43E. The required data was not placed into memory because of an I/O error status of 0xc0000013

    At this point I should say that I am trying to install windows 7 on the second hard drive in a duel boot configuration. I formatted the Windows 7 drive within XP and gave it another go.

    This time I got 'Installation cancelled Windows could not set the offline locale information Error code 0x80FF0000'

    I know this subject has cropped up before in the forum and disc failure was mentioned. However I have had no trouble up to know and a dskchk showed no problems. Maybe I should consider putting both OS's on the same hard disc.

    Herewith (some of) the error logs.

    2009-08-23 12:04:42, Error [0x06057f] IBS Callback_Locale_InstallLocales:An error occurred installing the locale values. Error code is [0x80FF0000]

     

    FileSize=1104 bytes

    2009-08-23 12:07:51, Info DIAG Starting to upload SQM file = C:\$WINDOWS.~BT\Sources\Panther\sqmSetup.sqm to URL=http://sqm.microsoft.com/sqm/windows/sqmserver.dll

    2009-08-23 12:07:51, Info DIAG 1 SQM files sent for upload. Waiting for upload now

    2009-08-23 12:08:05, Info [0x070001] DIAG HRESULT=0x80072ee7

    2009-08-23 12:08:05, Info [0x070002] DIAG filePath=C:\$WINDOWS.~BT\Sources\Panther\sqmSetup.sqm

    2009-08-23 12:08:05, Info [0x070003] DIAG httpResponse=0

    2009-08-23 12:08:05, Info [0x070005] DIAG SQM file=C:\$WINDOWS.~BT\Sources\Panther\sqmSetup.sqm COULD NOT be uploaded, Err=12007, httpResponse=0

    2009-08-23 12:08:05, Info DIAG Sqm file successfully registered at HKLM\Software\Microsoft\SQMClient\Windows\Uploader\PendingUpload!C:\$WINDOWS.~BT\Sources\Panther\sqmSetup.sqm:0

    2009-08-23 12:08:05, Info DIAG SQM File C:\$WINDOWS.~BT\Sources\Panther\sqmSetup.sqm - Wait for upload complete

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: ReportType = 1

    2009-08-23 12:08:05, Info DIAG ObtainBucketingParamsFromLogFile: Opened diagerr.xml=C:\$WINDOWS.~BT\Sources\Panther\diagerr.xml for reading errors

    2009-08-23 12:08:05, Info DIAG ObtainBucketingParamsFromLogFile: Extracted UMIDStr=33949055

    2009-08-23 12:08:05, Info DIAG ObtainBucketingParamsFromLogFile: Found UMID[0]=6057f

    2009-08-23 12:08:05, Info DIAG ObtainBucketingParamsFromLogFile: Number of Errors in log = 1

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[0]=winmain_win7rc

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[1]=7100

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[2]=0

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[3]=1

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[4]=2

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[5]=0

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[6]=ULTIMATE

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[7]=X

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[8]=6057f

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Bucketing Parameter[9]=X

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[0]=C:\$WINDOWS.~BT\Sources\Panther\setupact.log

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[1]=C:\$WINDOWS.~BT\Sources\Panther\diagerr.xml

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[2]=C:\$WINDOWS.~BT\Sources\Panther\cbs.log

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[3]=C:\$WINDOWS.~BT\Sources\Panther\shellsetup.log

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[4]=C:\$WINDOWS.~BT\Sources\Panther\setupmem.dmp

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[5]=C:\$WINDOWS.~BT\Sources\Panther\..\inf\setupapi.app.log

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[6]=C:\$WINDOWS.~BT\Sources\Panther\..\inf\setupapi.dev.log

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[7]=C:\$WINDOWS.~BT\Sources\Panther\..\inf\setupapi.offline.log

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[8]=C:\$WINDOWS.~BT\Sources\Panther\setupapi\setupapi.app.log

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[9]=C:\$WINDOWS.~BT\Sources\Panther\setupapi\setupapi.dev.log

    2009-08-23 12:08:05, Info DIAG CollectAndSendDiagDataToWatson: Files To Add[10]=C:\$WINDOWS.~BT\Sources\Panther\setupapi\setupapi.offline.log

    2009-08-23 12:08:05, Info DIAG Going to do Error Reporting for Event Name=WinSetupDiag01

    2009-08-23 12:08:05, Info DIAGER DiagERInitialize:Entry Also Initialized the log

    2009-08-23 12:08:05, Info DIAGER IDiagER::IDiagER:Entry

    2009-08-23 12:08:05, Info DIAGER CWfpER::Initialize:Entry

    2009-08-23 12:08:05, Info DIAGER CWfpER::Initialize:Entry

    2009-08-23 12:08:05, Info DIAGER Changing Report Type from Critical To Non Critical to support silent mode

    2009-08-23 12:08:05, Info DIAGER Consent Value = HKCU\Software\Microsoft\Windows\Windows Error Reporting\Consent!WinSetupDiag01 has been set to 4

    2009-08-23 12:08:05, Info DIAGER DiagERAddBucketingParameters:Entry

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Entry

    2009-08-23 12:08:05, Info DIAGER IDiagER::AddBucketingParameters:Entry

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=winmain_win7rc

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=7100

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=0

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=1

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=2

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=0

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=ULTIMATE

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=X

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=6057f

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddBucketingParameters:Adding bucketing param=X

    2009-08-23 12:08:05, Info DIAGER DiagERSetHeader:Entry

    2009-08-23 12:08:05, Info DIAGER CWfpER::SetHeader:Entry

    2009-08-23 12:08:05, Info DIAGER IDiagER::SetHeader:Entry

    2009-08-23 12:08:05, Info DIAGER CWfpER::SetHeader:Setting header=Microsoft Windows Installation encountered a problem and needs to close. We are sorry for the inconvenience

    2009-08-23 12:08:05, Info DIAGER DiagERAddFiles:Entry

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Entry

    2009-08-23 12:08:05, Info DIAGER IDiagER::AddFiles:Entry

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\setupact.log

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\diagerr.xml

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\cbs.log

    2009-08-23 12:08:05, Warning DIAGER CWfpER::AddFiles:Failed Adding file=C:\$WINDOWS.~BT\Sources\Panther\cbs.log, Result=2

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\shellsetup.log

    2009-08-23 12:08:05, Warning DIAGER CWfpER::AddFiles:Failed Adding file=C:\$WINDOWS.~BT\Sources\Panther\shellsetup.log, Result=2

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\setupmem.dmp

    2009-08-23 12:08:05, Warning DIAGER CWfpER::AddFiles:Failed Adding file=C:\$WINDOWS.~BT\Sources\Panther\setupmem.dmp, Result=2

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\..\inf\setupapi.app.log

    2009-08-23 12:08:05, Warning DIAGER CWfpER::AddFiles:Failed Adding file=C:\$WINDOWS.~BT\Sources\Panther\..\inf\setupapi.app.log, Result=2

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\..\inf\setupapi.dev.log

    2009-08-23 12:08:05, Warning DIAGER CWfpER::AddFiles:Failed Adding file=C:\$WINDOWS.~BT\Sources\Panther\..\inf\setupapi.dev.log, Result=2

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\..\inf\setupapi.offline.log

    2009-08-23 12:08:05, Warning DIAGER CWfpER::AddFiles:Failed Adding file=C:\$WINDOWS.~BT\Sources\Panther\..\inf\setupapi.offline.log, Result=2

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\setupapi\setupapi.app.log

    2009-08-23 12:08:05, Warning DIAGER CWfpER::AddFiles:Failed Adding file=C:\$WINDOWS.~BT\Sources\Panther\setupapi\setupapi.app.log, Result=2

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\setupapi\setupapi.dev.log

    2009-08-23 12:08:05, Warning DIAGER CWfpER::AddFiles:Failed Adding file=C:\$WINDOWS.~BT\Sources\Panther\setupapi\setupapi.dev.log, Result=2

    2009-08-23 12:08:05, Info DIAGER CWfpER::AddFiles:Adding file=C:\$WINDOWS.~BT\Sources\Panther\setupapi\setupapi.offline.log

    2009-08-23 12:08:05, Warning DIAGER CWfpER::AddFiles:Failed Adding file=C:\$WINDOWS.~BT\Sources\Panther\setupapi\setupapi.offline.log, Result=2

    2009-08-23 12:08:05, Warning DIAG DoWatsonReporting: Not able to add files to Diagnostics Error Reporting, Err=2

    2009-08-23 12:08:05, Info DIAGER DiagERSubmit:Entry

    2009-08-23 12:08:05, Info DIAGER CWfpER::Submit:Entry

    2009-08-23 12:08:08, Info DIAGER Watson Error Report submitted and Result=1

    2009-08-23 12:08:08, Info DIAGER DiagERTerminate:Entry

    2009-08-23 12:08:08, Info DIAGER CWfpER::~CWfpER:Entry

    2009-08-23 12:08:08, Info DIAGER Consent Value = HKCU\Software\Microsoft\Windows\Windows Error Reporting\Consent!WinSetupDiag01 has been cleaned out

    2009-08-23 12:08:08, Info DIAGER IDiagER::~IDiagER:Entry

    2009-08-23 12:08:08, Info [0x0a0024] UI progress task ProgressInfo\SendDiagnostics : EndProgress

    2009-08-23 12:08:08, Info [0x090095] PANTHR WdsExitImmediate called! Execution will stop, and the queue won't be saved.

    2009-08-23 12:08:08, Info [0x09008c] PANTHR SeqExecute -- stopping, since WdsExitImmediate() was called

    2009-08-23 12:08:08, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping

    2009-08-23 12:08:08, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping

    2009-08-23 12:08:08, Info [0x090086] PANTHR pWorkerThreadFunc -- Stopping

    2009-08-23 12:08:08, Info PANTHR DeleteCriticalSection for pExecQueue->csLock;

    2009-08-23 12:08:08, Info CryptoSetup module terminated

    2009-08-23 12:08:08, Info [0x0605a6] IBS Requested UI to hide the language and locale selection pages.

    2009-08-23 12:08:08, Info [0x06010d] IBS Module_Term_Productkey: Valid product key in blackboard, show property set to hide.

    2009-08-23 12:08:08, Info UI CallbackWin32UITerminate: Deleted WizardUI

    2009-08-23 12:08:08, Info [0x090081] PANTHR Destroying any unreferenced modules! (SEQ6)

    2009-08-23 12:08:08, Info [0x0601d7] IBS InstallWindows:Error Type = 3211266

    2009-08-23 12:08:08, Info [0x090009] PANTHR CBlackboard::Close: c:\$windows.~bt\sources\panther\setupinfo.

    Sunday, August 23, 2009 9:19 PM

Answers

  • I'm back

    This time I installed on the same hard drive as the XP installation and it went like a dream with no problems at all.

    However I must admit  that, in my haste, I had previously been trying to install onto a logical drive instead of a primary. Maybe that was the problem.


    Tuesday, August 25, 2009 12:59 AM

All replies

  • I'm back

    This time I installed on the same hard drive as the XP installation and it went like a dream with no problems at all.

    However I must admit  that, in my haste, I had previously been trying to install onto a logical drive instead of a primary. Maybe that was the problem.


    Tuesday, August 25, 2009 12:59 AM
  • Hi AnotherDaveH,

     

    I agree with you that the issue is caused by the disk partition. The previous failure of Win 7 installation may due to the insufficient drive space.

     

    It’s good to see that you have installed Win 7 successfully.

     

    Regards.


    Cecilia Zhou
    Tuesday, August 25, 2009 8:03 AM
  • Hi Cecilia

    Herewith an update on the situation.

    Yes, I managed a successful install but it was not where I wanted it (on the second hard disc).
    I put everything back to what it was before starting to install windows7RC from disc image backups and tried again - and again - and again with varying results by using chkdsk and even another installation disc.
    I was running out of room anyway so I went and squandered 50 quid on a larger 500Gb disc. However, before fitting I ran some diagnostics on the old disc and, sure enough, it failed.

    The upshot of all this is that the original posts (about last january I think) regarding error 0x800FF0000 were right, it is due to disc failure.

    However I do now have a nice new harddrive with windows7 installed where I want it. Admitedly I have had a few problems since then - but that's another story.


    Sunday, August 30, 2009 8:26 PM