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Usb power loss...

    Question

  • i seem to be having a fairly odd problem, since installing windows 7 i have had the usb bus completly lose power after being on for a while.   ill be browsing the internet or fooling around with different settings on the computer and diferretnt programs and all the sudden the lights on my keyboard go out and both it and my mouse stop responding.  Pluging in another mouse and keyboard does work but in order to get my original mouse/board working again i have to reboot.  I have fiddled with the power settings, in fact i completly disabled the usb power functions, and it affects the mother board usb and my pci usb.  Any ideas?

    Friday, March 13, 2009 3:53 PM

Answers

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  • SoggyCowboy said:

    i seem to be having a fairly odd problem, since installing windows 7 i have had the usb bus completly lose power after being on for a while.   ill be browsing the internet or fooling around with different settings on the computer and diferretnt programs and all the sudden the lights on my keyboard go out and both it and my mouse stop responding.  Pluging in another mouse and keyboard does work but in order to get my original mouse/board working again i have to reboot.  I have fiddled with the power settings, in fact i completly disabled the usb power functions, and it affects the mother board usb and my pci usb.  Any ideas?

    Hi


    The only time I have seen this particular behavior reported is when the system is resumed after being in a sleep state and all of the USB devices fail to work until the system is rebooted. This particular problem has been fixed in the upcoming RC version.

    This problem could be associated with that behavior.

    I would make sure that all of the Motherboard chipset drivers are up to date.



    Thank You for testing Windows 7 Beta

    Ronnie Vernon MVP
    Saturday, March 14, 2009 2:22 PM
  • well i never use sleep and i have my power settings so the hdd's  and moniters turn off after 5 min inactivity but the rest stays turned on indefintly.  I am fairly sure my drivers are completly up to date, as far as is supported anyways, here is a profile in case it helps.  I cant figure out why the usb loses power while im using the computer.
    Operating System   System Model
    Windows Vista Ultimate (build 7000)   ECS M848A 5.0
    Enclosure Type: Desktop
    Processor a   Main Circuit Board b
    1.80 gigahertz AMD Athlon XP
    128 kilobyte primary memory cache
    256 kilobyte secondary memory cache
      Board: ECS M848A 5.0
    Bus Clock: 133 megahertz
    BIOS: American Megatrends Inc. 07.00T 04/02/01
    Drives   Memory Modules c,d
    700.15 Gigabytes Usable Hard Drive Capacity
    159.85 Gigabytes Hard Drive Free Space

    MAD DOG MD-16XDVD9 ATA Device [CD-ROM drive]
    SCSI DVD-ROM SCSI CdRom Device [CD-ROM drive]

    ST3200822A [Hard drive] (200.05 GB) -- drive 1, s/n 4LJ0W9X5, rev 3.01, SMART Status: Healthy
    ST3500630A [Hard drive] (500.11 GB) -- drive 0, s/n 9QG3FLGS, rev 3.AAF, SMART Status: Healthy
      2048 Megabytes Installed Memory

    Slot '0' is Empty
    Slot '1' has 1024 MB
    Slot '2' has 1024 MB
    Slot '3' is Empty
      Local Drive Volumes
     
    c: (NTFS on drive 0) 20.98 GB 2.73 GB free
    d: (NTFS on drive 1) 200.05 GB 22.74 GB free
    e: (NTFS on drive 0) 95.82 GB 14.58 GB free
    f: (NTFS on drive 0) 95.82 GB 61.03 GB free
    g: (NTFS on drive 0) 95.82 GB 9.64 GB free
    h: (NTFS on drive 0) 95.82 GB 48.53 GB free
    i: (NTFS on drive 0) 95.82 GB 584 MB free
      Network Drives
      None detected
    Users (mouse over user name for details)   Printers
    local user accounts last logon
     Cowboy 3/13/2009 8:22:24 AM (admin)
     Mcx1-CHIEF 2/7/2009 12:02:55 AM
    local system accounts
     Administrator 12/12/2008 3:58:49 PM (admin)
     AlphaUser$ never
     Guest 3/13/2009 8:32:34 AM
     unsc 3/15/2009 9:30:56 PM (admin)

    DISABLED Marks a disabled account;   LOCKED OUT Marks a locked account
     
    Microsoft Shared Fax Driver on SHRFAX:
    Microsoft XPS Document Writer on XPSPort:
    Controllers   Display
    Standard floppy disk controller
    ATA Channel 0 [Controller]
    ATA Channel 1 [Controller]
    SiS PCI IDE Controller
      NVIDIA GeForce 6200 (Prerelease - WDDM 1.0) [Display adapter]
    NVIDIA GeForce FX 5200 [Display adapter]
    DDL MW19B-ADD [Monitor] (18.6"vis, s/n 004794, April 2007)
    SOY MA9W [Monitor] (18.6"vis, July 2007)
    Bus Adapters   Multimedia
    Virtual CloneDrive
    NEC PCI to USB Enhanced Host Controller (B1)
    NEC PCI to USB Open Host Controller (2x)
    SiS 7001 PCI to USB Open Host Controller (2x)
    Standard Enhanced PCI to USB Host Controller
      Creative Game Port
    Creative SB Audigy 2 (WDM)
    Realtek AC'97 Audio
    Communications   Other Devices
    Microsoft 6to4 Adapter
    Microsoft ISATAP Adapter
    Microsoft ISATAP Adapter
    Microsoft ISATAP Adapter #2
    Microsoft ISATAP Adapter #3
    Realtek RTL8169/8110 Family PCI Gigabit Ethernet NIC (NDIS 6.2)
     primary  Auto IP Address:  192.168.0.8 / 24
    Gateway:  192.168.0.1
    Dhcp Server:  192.168.0.1
    Physical Address:  00:0F:B5:8D:59:09
    SiS 900-Based PCI Fast Ethernet Adapter
    Teredo Tunneling Pseudo-Interface
    Teredo Tunneling Pseudo-Interface
     
    Networking Dns Server:  192.168.0.1
      1394 OHCI Compliant Host Controller
    NEC 1394 OHCI Compliant Host Controller
    Logitech Driver Interface (2x)
    HID-compliant consumer control device (2x)
    HID-compliant device (3x)
    USB Human Interface Device (5x)
    HID Keyboard Device
    Logitech HID-compliant Cordless Mouse
    USB Composite Device (2x)
    USB Root Hub (6x)
    Generic volume shadow copy



    Monday, March 16, 2009 5:52 AM
  • Did you install the Windows 7 RC? Ronnie Vernon says that the issue is resolved with that build, if you give it a try maybe it will help.
    Friday, May 29, 2009 3:38 PM
  • It obivously wasnt fixed with the RC client. I have exactly the same issue suddenly my Logitech MX 518 Mouse and my Logitech G15 Keyboard looses the Power after a while and it only restores after a reboot. As you can imagin this is very anyoing.

    I dowloaded the Windows 7 RC Client 64 Bit Version.

    2gb Ram currently Corsiar 1066 Mhz 5-5-5-15 Dominator
    Intel QuadCore Q9550
    Asus P5Q SE / R Motherboard
    Soundblaster X Fire Fatality Game Professional
    Ati Spapphire Radeon 4870 1 GB.

    Energy Saving on USB has been deactivated.




    And System has not been in sleeping state. I fully turn it off everytime i leave. Also i have Windows 7 RC 7100
    • Edited by Purgafox Tuesday, June 02, 2009 6:30 PM
    Tuesday, June 02, 2009 6:25 PM
  • I realize that this thread is 2 months old now, but I wanted to state that this issue is still occurring with build 7100 32 bit. Devices: Logitech MX518 mouse Logitech G15 keyboard (original style) Occasionally the mouse will lose power, other times both keyboard and mouse will lose power. This happens with Logitech Win7 beta release drivers, as well as with default drivers on a fresh Windows7 install. No events are listed in Event Viewer.

    Motherboard: Intel 975XBX2
     Ram: 2gb Corsair
     PSU: PCP&C 800 watt
    Soundcard: Creative Xfi
    Videocard: EVGA GeForce 285
    • Edited by StrykerFL Saturday, August 29, 2009 4:13 AM Added specs
    Saturday, August 29, 2009 4:10 AM
  • So far knock on fake wood I havnt lost mouse or keyboard. But it does seem their is a problem with all usb devices to a point. My biggest problem is losing my usb network adabter, it just loses power and stop working. Then have to reboot upon restart i get this message almost every time <<

    Problem signature:

    Problem Event Name: BlueScreen

    OS Version: 6.1.7100.2.0.0.256.1

    Locale ID: 1033

    Additional information about the problem:

    BCCode: 1000009f

    BCP1: 0000000000000004

    BCP2: 0000000000000258

    BCP3: FFFFFA8003DD2680

    BCP4: FFFFF80000B9C590

    OS Version: 6_1_7100

    Service Pack: 0_0

    Product: 256_1

    Files that help describe the problem:

    D:\Windows\Minidump\082909-21996-01.dmp

    D:\Users\KnightEagle\AppData\Local\Temp\WER-40012228-0.sysdata.xml

    Read our privacy statement online:

     

    If the online privacy statement is not available, please read our privacy statement offline:

     

    D:\Windows\system32\en-US\erofflps.txt

    >> and 9 times out of 10 will have to run troubleshooter on the device so it can fix the problem for at the most Ive seen it last about three hours. Microsoft reall needs to find the fix or this version going to be ranked with 2000 was.

    Saturday, August 29, 2009 6:17 PM