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tv_configMgrErr24

    Question

  • Hi,

    My laptop was running slow, (opening and closing applications, changing between web pages etc) so looked in task mgr which said it was running at 97% of cpu capacity without any applications open, it also wanted to update, so i closed everything down, completed the update and looked into the performance and the test came back with this 

    Symptom:
    Device is not present, not working properly, or does not have all of its drivers installed.
    Cause: A device has a configuration problem that prevents it from working properly.
    Details: The device, adfs, is reporting "tv_ConfigMgrErr24". This device will not be available until the issue is resolved. The Plug and Play ID for this device is ROOT\LEGACY_ADFS\0000.
    Resolution: 1. Verify the correct driver is installed.
      2. Try updating the drivers using Windows Update.
      3. Check with the manufacturer for an updated driver.
      4. Attempt to uninstall and then reinstall the device using Device Manager.
    Related: Explanation of Error Codes Generated by Device Manager
      Manage Devices in Windows
    Informational  
    Symptom:
    The Security Center has not recorded an anti-virus product.
    Cause: The Security Center is unable to identify an active anti-virus application. Either there is no anti-virus product installed or it is not recognized.
    Resolution: 1. Verify that an anti-virus product is installed.
      2. If an anti-virus product is installed and functioning configure Security Center to stop monitoring anti-virus status.
    Related: Anti-virus

    Severity:
    Information
    Warning: The average disk queue length is 1.048. The disk may be at its maximum transfer capacity due to throughput and disk seeks
    Related: Disk Diagnosis
    Basic System Checks  
      Tests Result Description
    OS Checks
    Passed
    Checks for attributes of the operating system
     
    Test Groups Tests Failed Description
    OS Version Check 1 0 Passed
    Disk Checks
    Passed
    Checks for disk status
     
    Test Groups Tests Failed Description
    SMART Predict Failure Check 1 0 Passed
    Logical Disk Dirty Bit Check 1 0 Passed
    Security Center Tests
    Passed
    Checks for state of Security Center related information.
     
    Test Groups Tests Failed Description
    User Account Control Enabled Check 1 0 Passed
    Windows Update Enabled Check 1 0 Passed
    System Service Checks
    Passed
    Checks for state of system services
     
    Test Groups Tests Failed Description
    Abnormally Terminated Services Check 1 0 Passed
    Workstation Service Check 1 0 Passed
    Hardware Device and Driver Checks
    Failed

    Survey of Windows Management Infrastructure supported devices.

     

     

    I have tried checking their are no updates outstanding, it suggests checking with the manufacturer that there are no updates for the drivers but i do not know what component it is referring to as it just says tv_configMgrErr24.

     

    Does this mean anything to anyone?

     

    Thanks

     

    Craig

    Thursday, January 13, 2011 4:04 PM

Answers

  • Hi,

    Please tell me which precess used 97% cpu capacity?

    You may try to boot from Safe Mode to determine the issue.

    The error related to "tv-configMg" is most likely caused by hidden device.

    Please go to Device Manager, hit View and click show hidden devices, then try to uninstall the hidden devices to have a test.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, January 19, 2011 2:26 AM

All replies

  • Hi,

    Please tell me which precess used 97% cpu capacity?

    You may try to boot from Safe Mode to determine the issue.

    The error related to "tv-configMg" is most likely caused by hidden device.

    Please go to Device Manager, hit View and click show hidden devices, then try to uninstall the hidden devices to have a test.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. ”
    Wednesday, January 19, 2011 2:26 AM
  • How about the issue with "The Security Center cannot be located" I have Microsoft Security Essentials installed.

    Why is it not seeing it?

    Wednesday, June 22, 2011 10:17 PM