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IE issue in Windows vista Ultimate

    Question

  • i have installed Vista Ultimate 3 times getting IE error message as below,kindly help to fix the isse.I have tried install the IE fix provided by the Microsoft support team from the below link,which does not helps to fix.

    http://support.microsoft.com/kb/923737

    Problem Event Name: APPCRASH
      Application Name: iexplore.exe
      Application Version: 7.0.6000.16512
      Application Timestamp: 46807103
      Fault Module Name: ntdll.dll
      Fault Module Version: 6.0.6000.16386
      Fault Module Timestamp: 4549bdc9
      Exception Code: c0000005
      Exception Offset: 0003b15f
      OS Version: 6.0.6000.2.0.0.256.6
      Locale ID: 1046
      Additional Information 1: 8d13
      Additional Information 2: cdca9b1d21d12b77d84f02df48e34311
      Additional Information 3: 8d13
      Additional Information 4: cdca9b1d21d12b77d84f02df48e34311

    Monday, February 20, 2012 7:51 AM

Answers

  •  

    Before moving on, I would like to confirm that if there are any updates and software installed before the issue occurs.

    Please go to perform System Restore to test the issue.

    If System Restore doesn’t help, I suggest booting the computer in Clean Boot to have a test.


    Sabrina

    TechNet Community Support

    • Marked as answer by Sabrina Shen Thursday, March 01, 2012 2:40 AM
    Wednesday, February 22, 2012 5:34 AM