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Windows update cannot currently check for updates, because the service is not running. You may need to restart your computer.

    Question

  • Hello,

    I'm using win7 64bit Home premium OA.

    Help I beg of you.

    Edit: Please... not even Microsoft Security Essentials is updating correctly...

    It seems like everything is shut down and I just cant turn it back up, why is this happening? Also when I right click things the explorer crashes just like that, and when I say it crashes I mean it happens every time i go to My Pictures or My Computer or any other thing in explorer...

    Please give me something. thx

    • Edited by Zicmi Sunday, January 06, 2013 11:57 PM aditional problems
    Friday, January 04, 2013 11:48 AM

Answers

All replies

  • Hi,

    I would suggest you run following methods and check if they are helpful:

    Method 1:

    Fix the problem with Microsoft Windows Update that is not working
    http://support.microsoft.com/mats/windows_update/

    Method 2:
    Step 1:Your antivirus software may be conflicting with Windows Updates. You can test this by temporarily disabling your antivirus.

    Step 2: Perform a clean boot.

    Clean boot- It’s a process wherein you can start Windows 7 by using a minimal set of drivers and startup programs.A clean boot helps eliminate software conflicts.

    Please refer the following link to obtain information on how to configure Windows 7 to start in a "clean boot" state.
    http://support.microsoft.com/kb/929135

    NOTE: Ensure you perform step 7 under “Reset the computer to start as usual”,after you check if the issue persists in clean boot, from the linkmentioned above.

    Method 3: You may refer the following article.

    Unable to install updates in Windows Vista, Windows 7, Windows Server 2008 and Windows Server 2008 R2
    http://support.microsoft.com/kb/2509997

    Regards.


    Spencer
    TechNet Community Support

    Monday, January 07, 2013 4:00 AM
  • Hello,

    I tried everything you suggested but with no luck.

    Method 1: There is no problems and therefore no fix was needed.

    Method 2: Nothing changed

    Method 3: I got the error 0x80070424 but that's when I try to turn on my Firewall

    Security\Windows Update -> click on check for updates and I get the message in the headline.

    Ok, now I figured I'll turn on the service and everything will work: Control Panel\System and Security\Action Center -> click on turn on now and I get this message ''Windows Security Center service can't be started.'' and now I'm just stuck like that... I can't even turn on Firewall : ''Windows Firewall can't change some of your settings. Error code 0x80070424

    By the way I am in no way an expert and Method 3 you suggested looks like it could be helpful but I'm not so sure... I'm not getting any errors while trying to update except the one in the headline.

    Wednesday, January 09, 2013 11:53 AM
  • Scan your computer for a virus.

    http://www.microsoft.com/security/scanner/en-us/default.aspx


    Kind regards,

    Tim
    MCITP, MCTS
    http://directoryadmin.blogspot.com

    This posting is provided 'AS IS' with no warranties or guarantees and confers no rights.

    "If this thread answered your question, please click on "Mark as Answer"

    Wednesday, January 09, 2013 12:14 PM
  • Hi,

    Please check the issue referring to the methods in the following Knowledge Base article:
     
    Error 0x80070424 ocurs when you use Windows Update, Microsoft Update, or Windows Firewall
    http://support.microsoft.com/kb/968002
     
    Hope this helps.
     
    Thanks.


    Spencer
    TechNet Community Support

    Thursday, January 10, 2013 7:29 AM
  • hello again,

    butim

    thanks but this is some kind of software error.

    Spencer

    I was running fix it and it said some problems were fixed (Potential Windows Update Database error detected 0x8024402C and Windows Update services are not running).

    But it did not fix (Windows Update components must be repaired).

    Also when i wanted to try this:

    To start required Windows Update services

    1. Open Administrative Tools by clicking the Start button , and then clicking Control Panel. In the search box, type administrative tools, and then click Administrative Tools.

    2. Double-click Services If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

    3. In the Services dialog box, click Background Intelligent Transfer Service (you might need to scroll to find it; the entries are in alphabetical order).

    4. Note the status of the selection (the status appears in the third column). If it shows Stopped, right-click Background Intelligent Transfer Service, and then click Start.

    5. In the Services dialog box, click Windows Update (you might need to scroll to find it; the entries are in alphabetical order).

    6. Note the status of the selection (the status appears in the third column). If it shows Stopped, right-click Windows Update, and then click Start.

    7. In the Services dialog box, click Workstation (you might need to scroll to find it; the entries are in alphabetical order).

    8. Note the status of the selection (the status appears in the third column). If it shows Stopped, right-click Workstation, and then click Start.

    9. Close the Services dialog box, and then run Windows updates again.

    In step 3. Background Intelligent Transfer Service does not exist at all

    It seems like windows never updated? What if they used my windows cd key before they sold me this laptop?? Could this be the issue?


    Edit: Waaaait update was working now! but... Windows could not search for new updates - An error occurred while checking for new updates for your computer. - Code 80072EE2
    • Edited by Zicmi Thursday, January 10, 2013 10:28 AM
    Thursday, January 10, 2013 9:15 AM
  • Hi,

    Please check the issue referring to the methods in the following Knowledge Base article:

    Windows Update error 80072ee2
    http://windows.microsoft.com/en-US/windows7/Windows-Update-error-80072ee2

    Hope this helps. 

    Thanks. 

       

    Spencer
    TechNet Community Support

    Friday, January 11, 2013 8:33 AM
  • Hi,

    Fixed that error but...

    now I cannot install updates - error Code 80246008

    Monday, January 14, 2013 7:30 AM
  • Hi,

    Windows Update error 80246008, please refer to the link below:

    http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80246008

    Regards.


    Spencer
    TechNet Community Support

    Tuesday, January 15, 2013 5:50 AM
  • Hi Zicmi,

    I had the same problem on Windows Server 2008 R2 Enterprise.

    Found out that I happened to have an issue with the licence and my OS was in evaluation mode. Therefor the update didn't run.


    Tuesday, February 05, 2013 2:48 PM
  • Hi this sorted for me

    Stop update service

    Rename windows\softwaredistribution to .old

    Restart service 

    John

    Wednesday, June 12, 2013 10:51 PM