none
hp 3745 deskjet not printing from windows 7

    Question

  • Having problems printing (hp deskjet 3745) from a newly installed computer w/ window7 home edition.

    • Moved by Sabrina Shen Friday, January 07, 2011 8:16 AM windows 7 printer issue (From:Windows Vista Printing)
    Thursday, January 06, 2011 2:31 AM

Answers

  • Following are some of the tips, which you must follow while you are using a printer with Windows 7 system.

    • Ensure that the cables are properly connected; you need to ensure that your printer is properly connected, and plugged in, and also the cable is accurately connected to the computer as well.
    • Check the power; make sure that the printer’s power is switched on, ensure that all the computer necessary computer components are also turned on.
    • Make sure that the hardware is properly plugged in, and also turned on. Apply troubleshooting.
    • A troubleshooter is a tool, which is generated automatically and which can easily fix the problems that occur with your system.
      Thus, if you are coming across different issues related to your printer, then you can consult the troubleshooter.
    • You require driver applications to run your hardware devices.
    • Make sure that the drivers are not outdated, corrupt, or incompatible, resulting in disrupting the communication between the printer and the computer.
    • Always make sure that you are making use of the most recent and latest device drivers, and also that are compatible with your system requirements and specifications, as this can be extremely useful in resolving printer issues.

    http://www.fixya.com/support/t6897151-windows_7_instaling_h470officejet


    Printer Support
    • Proposed as answer by Sabrina Shen Friday, January 07, 2011 8:17 AM
    • Marked as answer by Sabrina Shen Wednesday, January 12, 2011 2:38 AM
    Friday, January 07, 2011 4:14 AM
  • Hi,

     

    After checking the HP site, I found that it stated to install the driver using Windows Update (Downloadable Driver Not Available).

     

    You may trying the steps in the HP site to obtain the driver:

     

    The Driver for Your Product Is Included in the Windows 7 Operating System

     

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    If the issue persists, please open the Hardware and Devices troubleshooter to run the automated troubleshooting services.

     

    1. Click Start, Control Panel

    2. In the Control Panel, click System and Security

    3. In the System and Security window, under Action Center, click Troubleshoot common computer problems

    4. In the Troubleshoot computer problems window, click Hardware and Sound and select Printer to automatically diagnose and fix a problem.

     

    Please update the chipset (motherboard) and bios to test.

     

    After that, please remove and reinstall the printer to test this issue:

     

    remove the printer in “Devices and Printers”:

    ===================================

    1.    1. Open Devices and Printers by clicking the Start button, and then, on the Start menu, clicking Devices and Printers.

     

    2.    2. Right-click the printer that you want to remove, click Remove device, and then click Yes.

     

    If you can't delete the printer, right-click it again, click Run as administrator, click Remove device, and then click Yes.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

     

    Please restart the computer and perform Windows Update to obtain the driver.

     

    If the above steps still not fix the issue, it is recommended to contact HP to obtain the Windows 7 driver.

     

    Regards,

     

    Sabrina

     


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Wednesday, January 12, 2011 2:38 AM
    Friday, January 07, 2011 8:37 AM

All replies

  • Following are some of the tips, which you must follow while you are using a printer with Windows 7 system.

    • Ensure that the cables are properly connected; you need to ensure that your printer is properly connected, and plugged in, and also the cable is accurately connected to the computer as well.
    • Check the power; make sure that the printer’s power is switched on, ensure that all the computer necessary computer components are also turned on.
    • Make sure that the hardware is properly plugged in, and also turned on. Apply troubleshooting.
    • A troubleshooter is a tool, which is generated automatically and which can easily fix the problems that occur with your system.
      Thus, if you are coming across different issues related to your printer, then you can consult the troubleshooter.
    • You require driver applications to run your hardware devices.
    • Make sure that the drivers are not outdated, corrupt, or incompatible, resulting in disrupting the communication between the printer and the computer.
    • Always make sure that you are making use of the most recent and latest device drivers, and also that are compatible with your system requirements and specifications, as this can be extremely useful in resolving printer issues.

    http://www.fixya.com/support/t6897151-windows_7_instaling_h470officejet


    Printer Support
    • Proposed as answer by Sabrina Shen Friday, January 07, 2011 8:17 AM
    • Marked as answer by Sabrina Shen Wednesday, January 12, 2011 2:38 AM
    Friday, January 07, 2011 4:14 AM
  • Hi,

     

    After checking the HP site, I found that it stated to install the driver using Windows Update (Downloadable Driver Not Available).

     

    You may trying the steps in the HP site to obtain the driver:

     

    The Driver for Your Product Is Included in the Windows 7 Operating System

     

    Please Note: Since the websites are not hosted by Microsoft, the links may change without notice. Microsoft does not guarantee the accuracy of this information.

     

    If the issue persists, please open the Hardware and Devices troubleshooter to run the automated troubleshooting services.

     

    1. Click Start, Control Panel

    2. In the Control Panel, click System and Security

    3. In the System and Security window, under Action Center, click Troubleshoot common computer problems

    4. In the Troubleshoot computer problems window, click Hardware and Sound and select Printer to automatically diagnose and fix a problem.

     

    Please update the chipset (motherboard) and bios to test.

     

    After that, please remove and reinstall the printer to test this issue:

     

    remove the printer in “Devices and Printers”:

    ===================================

    1.    1. Open Devices and Printers by clicking the Start button, and then, on the Start menu, clicking Devices and Printers.

     

    2.    2. Right-click the printer that you want to remove, click Remove device, and then click Yes.

     

    If you can't delete the printer, right-click it again, click Run as administrator, click Remove device, and then click Yes.  If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

     

    Please restart the computer and perform Windows Update to obtain the driver.

     

    If the above steps still not fix the issue, it is recommended to contact HP to obtain the Windows 7 driver.

     

    Regards,

     

    Sabrina

     


    This posting is provided "AS IS" with no warranties or guarantees, and confers no rights. |Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Sabrina Shen Wednesday, January 12, 2011 2:38 AM
    Friday, January 07, 2011 8:37 AM